
10+ Years IT experience
4+ Years Product Design to Delivery experience
Should have lead and managed product engineering teams
Experience working with management & key product stakeholders (Business & Technical)
Should be a Agile practitioner
Experience with micro-services architecture concepts and industry best practices
Hands on experience in Full-stack development tools and technologies

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Responsibilities
- Participate in requirements analysis
- Collaborate with internal teams to produce software design and architecture
- Write clean, scalable code using .NET programming languages
- Test and deploy applications and systems
- Revise, update, refactor and debug code
- Improve existing software
- Develop documentation throughout the software development life cycle (SDLC)
- Serve as an expert on applications and provide technical support
Requirements and skills
- Proven experience as a .NET Developer or https://resources.workable.com/application-developer-job-description" target="_blank">Application Developer
- Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
- Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Excellent troubleshooting and communication skills
- Attention to detail
- BSc/BA in Computer Science, Engineering or a related field
We are looking for a diligent, driven, passionate person for our efforts on engagement and
retention of our schools in a high growth environment. The Director of Customer Engagement
will be responsible for happiness and engagement of schools using the company's app.
The north star metrics for this role are logo and revenue retention.
Your responsibilities will include:
1. CSM Platform (Totango)
• Develop a deep understanding of Totango and build internal training modules
• Own the implementation, updation and maintenance of Totango
• Drive the adoption of Totango and train the School Success team on the same
2. Drive engagement of schools on the company's app
• Map out a school’s journey with the company's app and build, implement and constantly improve
upon engagement playbooks for these stages
• Develop % implement framework for School Success Managers to engage with their
schools
• Work with the content & design teams to generate resources for schools
• Identify at-risk schools and build playbooks to keep them engaged
• Identify mid- to highly engaged schools and build playbooks to increase their
engagement
• Conduct NPS/ surveys/ CSATS and analyse scores to identify gaps
• Build and implement playbooks for the adoption of new features
Is this someone that looks like you?
• Experience working with a CSM (Totango/ Smartkarrot/ Freshworks/ Planhat) is a big plus
• Strong operational experience and ability to build scalable, repeatable processes
• We deeply value building the right culture at the company, and these are a few things that we look
for in each hire - Coach-ability, Curiosity, Ownership, Hustle and Humility
• Excellent written and oral communication skills
• Location: Bangalore, India (until office resumes it’s remote)
Excited about the role?
Here are some more benefits:
1. Exposure to diverse learning opportunities
• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)
2. Industry best leave policy
We trust you fully on your commitment to our mission and your judgement on planning
your time and taking leaves:
• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, wedding etc.
• And if in any circumstance you feel burnt out - there is a little something for this too!
3. Flexible working hours
• Block “no-meeting hours” to enable uninterrupted focused work
• Saturdays are flexible non-working days - dedicate these as you like
4. No bell curve performance evaluations
5. And yes, a super fun and smart group of folks to collaborate and grow with.
About Company
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Roles & responsibilities
• Onboarding, Handling, and Managing HNI / Ultra HNI clients.
• Accountable to achieve Annual revenue, AUM & Strategic product targets in the respective geography.
• Aiming for consistent growth of customer wallet share and book size.
• Advising and meeting clients on their business and investment needs based on their risk appetite and performance objective through various structuring solutions.
• Constantly review client portfolios and give a bird’s eye view.
• Ability to work in partnership with Federal Bank and drive leads & AUM.
• Service existing clients with the support of the client servicing team
• Adherence to all regulatory, statutory, and corporate compliance standards
Requirements
• 8+ years of experience in the Wealth Management space
• Must have completed an MBA from a premier business school.
• Should have a sound understanding of Wealth Management Products (MF, Bonds, PMS, AIFs, PE, etc.) & markets.
• English is mandatory and command of the local language would be beneficial.
• Ability to work in tandem with our channel partner and generate leads & business.
• Good communication and presentation skills
- Microsoft development experience using C#, ASP.NET Core Web API, MVC, Authentication and
Authorization, and proficient in developing large scale web applications using a .Net framework.
- Hands-on working experience with setting up applications using Azure Functions, Azure SQL and
NoSQL
- Guide the development team with building applications on Azure Cloud
- Learn and research new solutions for application development that can be applicable to the
business problems we solve
Requirements:
- Problem solver using data and deep understanding of designing/setting up solutions
- Minimum of 2 years experience using and implementing Azure Active Directory, Azure Functions
with various triggers
- Strong interpersonal and communication skills and flexibility to work US Hours if needed
- Be flexible to learn new technologies and apply them to solve business problems
- Strong Communication skills (verbal and written).
- Extremely detail-oriented and well-organized.
- Ability to positively engage with the clients and build strong long-term relationships.
- Ability to work efficiently and effectively in a high-paced environment and under deadlines.
About Us:
DataBeat.io is a data and analytics services company that provides big data, analytics and
operations management services to various companies globally.
Working at DataBeat.io helps you to be at the forefront of the big data and analytics ecosystem. You
will work with clients who are leading companies that develop breakthrough solutions, concepts that
are shaping the technology world and cutting-edge tools. Fast-growing company where your
performance and contribution could move you into leadership positions fairly quickly.
- l IT experience delivering enterprise-scale applications or product implementations
- experience working as a technical lead.
- Working Experience in ISO20022, SWIFT, Remittance
- Language & Frameworks: Java, Spring Boot, Spring, Any ORM
-Linux/ MAC OS exposure is a must
-Knowledge of Adobe Illustrator.
-Good interpersonal skills.
-Understanding of key design principles.
-Good problem-solving skills.
-Good to Have: Jest, enzyme, Mocha, Chai, Sinon
- Meeting assigned sales targets
- Management and resolve customer complaints
- Sell insurance/credit cards or loan and handle calls.
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Complete call logs and reports and other duties as assigned
- Accomplishes sales and organization mission by completing related results as needed.






