Cutshort logo
Ecommerce Growth Agency | GGN logo
Client Success Manager
Ecommerce Growth Agency | GGN
Client Success Manager
Ecommerce Growth Agency | GGN's logo

Client Success Manager

at Ecommerce Growth Agency | GGN

Agency job
via Unnati
1 - 5 yrs
₹3L - ₹8L / yr
Delhi, Gurugram, Noida
Skills
Customer Success
Account Management
Brand Management
Branding

Are you looking to work in the ecommerce space? Read on to know more.

 

Our client is a 360-degree boutique firm that provides single-point branding and eCommerce growth consulting to its clients. They have best-in-class professionals with a combined experience of over 40 years in Retail, Textiles, FMCG, Fashion, Consumer Durables and more. They create online brands for their clients through strategies like marketplace management, marketing, social media channels, and analytics that help planning and forecasting.

 

Currently, they are helping businesses from Fashion, Lifestyle and Personal technology to create a unique space in leading marketplaces like Amazon, Flipkart, Myntra, TataCliq etc. With over Rs.100 crores revenue generated through their 10000+ listings, the team is led by passionate entrepreneurs with a mission to simplify the digital market and e-commerce presence for all businesses.

 

As a Client Success Manager, you will be responsible for managing clients’ account end to end, including developing channel strategy, defining targeting, managing creative, setting up campaigns, measuring performance, and deriving insights.

 

What you will do:

  • Taking complete ownership for a portfolio of accounts
  • Understanding the client and their business from a holistic perspective
  • Strategizing and creating a robust plan of action/ roadmap for clients
  • Guiding a team of 2-3 people to work on client’s listings, reviews, account health and day to-day operations
  • Tracking and driving the progress of various projects to ensure timely delivery
  • Being responsible for all regular (and ad hoc) reporting and analysis
  • Onboarding clients on multiple marketplaces by liaising with category managers at respective marketplaces
  • Co-ordinating with various Marketplaces for solving queries and issues regarding the accounts
  • Reviewing every account in the portfolio in complete detail to understand the current level of performance
  • Being accountable for hitting goals and driving sustainable growth
  • Preparing and presenting plans and results to the clients

 

 

What you need to have:

  • Minimum bachelors' degree in any field
  • Strong analytical skills including Microsoft Excel
  • Proactive, Team Player, requires good co-ordination and networking capabilities
  • Good written communication skills and typing speed in English
  • Self-motivated with passion for e-commerce
  • Outstanding client handling & communication skills both written & verbal
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Talent Pro
Pune
7 - 10 yrs
₹30L - ₹45L / yr
Brand Management

Strong Brand Marketing Manager profiles, with experience with well-known B2C brands

Mandatory (Experience 1): Must have total 6+ YOE, and recent 3+ years working in end-to-end Brand Marketing (including Brand building, positioning, & brand strategy)

Mandatory (Experience 2): Must have strong hands-on experience in Brand Marketing for a Top / well-known B2C or Fintech brands

Mandatory (Core Skills): Must possess creative thinking, strong project management skills, and be execution-focused; should have managed brand campaigns including creative development, production, social content, media planning, and buying..

Mandatory (Education): Candidates from Top college like IIMs, ISB, MICA, VGSOM-IIT Kharagpur, IIT etc (Note: College can be ignored if candidate is from unicorn companies like Bharatpe, Unilever, Reliance, Groww etc)

Mandatory (Company): Well-know B2C Brands in FMCG, Fintech, BFSI, Consumer Tech, or Lifestyle brands.

Read more
Operating content distribution tech platforms
Operating content distribution tech platforms
Agency job
via Jobdost by Sathish Kumar
Noida
5 - 9 yrs
₹15L - ₹25L / yr
Media Buying
Above The Line Marketing (ATL)
Branding
Marketing Strategy
Brand Management
+2 more
We are looking for a Brand Marketing Manager, who will be a key member of the Marketing team focused on driving growth, via offline campaigns - TV campaigns, outdoor activities, and more.

The candidate must have at least 2 years of experience in managing ATL activities for renowned brands with thorough knowledge of all performance metrics. And would be required to craft and execute all the branding campaigns for our Apps.

The ideal candidate should have a strong analytical/business mindset, highly-focussed, self-motivated, and have prior experience in end-to-end managing brand campaigns. The candidate should be highly effective in cross-functional teams - working in collaboration with the agency, design team, business managers, and other stakeholders. We’re looking for someone with a “can-do” attitude who wants to work in a startup environment and always finds a way to make things work.

What is Must - ATL campaigns/ Offline Campaigns experience(especially Television) & media buying/planning experience
Joining: IMMEDIATELY

Responsibilities will include:

  • Define the brand’s marketing strategy, deliver against app brand objectives
  • Drive the development and execution of integrated marketing campaigns at national/regional levels
  • Develop, manage, and analyzes branding campaigns across marketing channels - offline and online
  • Coordinate with agency and internal design team to execute the campaign
  • Analyze campaigns and provide strategic recommendations

 

Attributes we value:

  • Strong analytical foundation with meticulous attention to detail
  • Strong verbal and written communication skills
  • Strong intellectual curiosity
  • Extremely organized and detail-oriented
  • Proficiency in Excel

 

Requirements:

  • Graduation/Post-Graduation from a tier-1 institute
  • Demonstrative experience in executing brand campaigns
  • Work-ex: 4 - 8 years
Read more
A Well Reputed MNC Company
A Well Reputed MNC Company
Agency job
via People First Consultants by Aishwarya KA
Chennai, Bengaluru (Bangalore), Coimbatore
9 - 15 yrs
₹21L - ₹24L / yr
Brand Management
Marketing Strategy
Brand Strategy
Product Strategy
Marketing & Communication
+5 more

Responsibilities :

 

  • Design and execute ‘ Brand positioning strategies ‘ for campuses . Including the execution of quick wins and strategic alignment of long term plans
  • Plan and organize ‘campus engagement events’ for better brand positioning
  • Primary and secondary research to forecast  and mitigate any brand threats or perception mismatches
  • Work with multiple stakeholders in creating brand strategy, designing new programs to help campus students and entry level graduates start and pursue their learning journey from onboarding through deployment
  • Project management skills to manage delivery of branding materials like digital content, blogs, mailers, websites, brochures, posters, standees, newsletters, WhatsApp communication posters, events, video storyboarding, press write-ups, with individual accountability
  • Conceptualize, create and edit presentations for learning strategists, managers, leadership team, with a high level of accuracy and aesthetic value
  • Efficient in designing collaterals with new age themes, attractive messaging, taglines, hashtags, WIIFM strategy that drives a call to action.
Read more
Platform to discover and shop from independent brands and re
Platform to discover and shop from independent brands and re
Agency job
via Qrata by Prajakta Kulkarni
Mumbai, Delhi
4 - 9 yrs
₹6L - ₹13L / yr
Brand Management
Content Writing

Job Responsibilities:

● Conceptualizing, executing & managing branded campaigns across LBB formats on web, app & social media based on client briefs

ensuring high repeat rate

Should have worked on branded content / content marketing

● Ensuring a mix of client objectives & LBB tonality

● Social Media Marketing & execution for sales collaborations

● Client servicing: Being the SPOC for a partner brand, daily liaison, end to end life cycle management of the brand campaigns from

brief to deliverables

● Creating pitches, briefs, presentations, campaign plans, innovations & partners to maximize conversion

● Mapping daily progress of branded content & reporting the success of a campaign post closure

● Keeping up with client deadlines & incorporating feedback/changes

Read more
D2C company into fresh produce
D2C company into fresh produce
Agency job
via Qrata by Prajakta Kulkarni
Bengaluru (Bangalore)
8 - 16 yrs
₹30L - ₹55L / yr
Brand Management
Digital Marketing
In this role, you will be a critical leader in the company’s growth story.

You will be the
‘Voice of Consumer’ - bringing in consumer insights and shaping cross functional decisions by partnering closely with leaders in Marketing, Product, Engineering, Sales and Customer Experience in addition to working with the leadership team and founders. As we’re scaling
our go-to-market and marketing efforts pan-India, we’re looking for a passionate, experienced, and customer-focussed leader to build and grow a team dedicated to building and scaling the brand.

You will be heading the Brand Marketing function at for the company. Lead teams across Brand (Traditional + Digital), Media, Social, Marketing Research, Creative & Content and Partnerships/Collaborations.

Position based out of Bangalore

Job description:
● Own the Brand vision - Develop strategy for establishing and scaling the brand pan-India - multicultural, multilingual context
● Translate strategy into actionable goals in close collaboration with Product, Marketing, Strategy, Category and other cross-functional teams
● Lead the transformation of the organisation into a consumer-driven company reflecting in culture, systems and processes
● Translate brand elements into plans and go-to-market strategies
● Oversee new and ongoing marketing and advertising activities across cities
● Create the quarterly and annual plan, propose options and help prioritise the same with the leadership team; secure resourcing and ensure budget vs. actual compliance on spending, input, lead, and outcome metrics
● Develop and manage a fit-for-course agency network and an in-house team to ensure effective and efficient execution of the Brand Strategy

Successful applicant:
● Should have 8-10 years of experience leading Brand Strategy and Development for a mid-to-large brand in consumer space (category agnostic). Prior experience only in a agency will be considered too
● Proven track record of helping scale up digital marketing in a start-up environment and/or relevant work experience
● A start-up mentality and ability to flex in a fast-paced and dynamic environment.

What’s on offer:
● Lead the Brand building for a D2C brand in a never-before-done category
● To be at the centre of action in scaling the brand across the country successfully
Read more
Appitsimple infotek Pvt. Ltd.
Kiran Guwalani
Posted by Kiran Guwalani
Ahmedabad
1 - 6 yrs
₹2L - ₹6L / yr
Branding
Brand Management
Marketing Strategy

AppItSimple Infotek is a leading software development company that specializes in providing innovative and customized software solutions to businesses of all sizes. With a team of experienced developers, designers and project managers, we help organizations to transform their ideas into successful digital products. Our focus is on delivering high-quality, scalable, and secure solutions that meet the unique needs of each client. Whether you're looking for a custom web application, mobile app, or cloud-based solution, AppItSimple Infotek is your partner for success.

URL : https://appitsimple.com/


Product : SoftwareSuggest : https://www.softwaresuggest.com/


SoftwareSuggest is a comprehensive software directory that helps businesses discover the right tools to achieve their goals. Our platform provides a vast collection of software solutions across various categories, including project management, marketing, customer service, and more.

With our expert reviews and user ratings, finding the right software has never been easier. Our goal is to simplify the software selection process by providing a one-stop-shop for businesses to find and compare software solutions, saving time and effort in the process.

Whether you're a small business or a large enterprise, SoftwareSuggest is your trusted guide to finding the software that's right for you.


Job Responsibilities

 

-Create and execute the brand strategy for the company. This involves developing a clear understanding of the company's mission, target audience, and brand positioning.

-Responsible for managing the visual identity of the brand, developing and maintaining brand guidelines, overseeing the design of marketing materials, and ensuring consistency across all communications.

-Responsible for conducting market research to understand consumer behavior and trends, as well as to identify opportunities to enhance the brand's reputation.

- Working closely with internal teams, including marketing, advertising, and product development teams, to ensure that the brand strategy is aligned with the company's overall goals.

-Developing marketing campaigns that effectively communicate the brand's message to the target audience.

-Tracking and analyzing the effectiveness of marketing campaigns and brand strategy through monitoring consumer engagement, tracking brand awareness, and measuring the return on investment of marketing initiatives

-Building relationships with key stakeholders, such as media outlets and influencers, to enhance the brand's reputation and increase brand visibility.


Requirements

-Creative mindset to come up with innovative ideas for branding and marketing campaigns.

- Ability to think strategically and develop comprehensive branding strategies that align with the company's overall goals and values.

- Strong understanding of marketing principles and techniques to develop effective marketing campaigns and measure their success.

- Excellent communication skills to effectively communicate with various stakeholders, including cross-functional teams, vendors, and customers.

-Analytical skills to analyze market data, consumer behavior, and marketing trends to develop effective branding strategies.

-Ability to manage multiple projects simultaneously and prioritize tasks to meet deadlines.

-Detail orientation to ensure that the brand messaging and visuals are consistent across all marketing channels.

- Adaptable to changing market trends and consumer behavior to adjust branding strategies as needed.

-Knowledge of Event and exhibition handling.


Read more
Disruptive Digital Healthcare Platform
Disruptive Digital Healthcare Platform
Agency job
via Unnati by Veena Salian
Bengaluru (Bangalore)
5 - 7 yrs
₹18L - ₹25L / yr
Marketing
Branding
Healthcare
Brand Management
Digital media
+2 more
Are you a high-performing, collaborative, results-oriented and technologically savvy person who is keen on Supply chain in the digital industry? Then this highly visible role is for you!

Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
 
As a Deputy Manager-Brand Marketing, some of your key responsibilities will include conducting consumer and market research and designing a research-based brand strategy.
 
What you will do:
  • Identifying how our brand is currently positioned in the market.
  • Developing and executing marketing campaigns aimed at communicating our brand message.
  • Communicating our brand personality internally and aligning different teams towards common goal.
  • Leading marketing team members through campaigns.
  • Measuring and reporting on success of marketing campaigns.
  • Anticipating consumer trends and keeping brand up to date.
  • Creating brand advocates and running referral campaigns.
  • Driving consumer engagement and retention while managing LTV.

 

 

What you need to have:
  • MBA from Tier-1 B-Schools
  • Expertise in running ATL / BTL led marketing campaigns.
  • Media planning and buying
  • Good know how of the digital eco-system, managing geo-targeted or pan national campaigns as and when required.
  • Creative development and agency management
  • A go-getter with ownership and commitment
  • Strong communication and interpersonal skills. Especially the ability to work cross-departments to achieve results.
Read more
Pay-Per-Use Electric Mobility Platform
Pay-Per-Use Electric Mobility Platform
Agency job
via Unnati by Sravanthi M
Delhi, Gurugram, Noida
5 - 9 yrs
₹6L - ₹12L / yr
Public Relations
Brand Management
Branding

Our client works as a battery swapping network so that instead of purchasing, it allows electric auto rickshaw drivers to swap batteries and pay for it as they use it. Their focus is on advantages like earning a non-stop battery for 150 KM, no waiting to charge till 100 KM and pay-as-you-go option till 50 KM.


Our client works as an App that focuses on providing comfort to people in terms of ride sharing, ride hailing and cashless payments. Their prominent features include digital payments, trained drivers, doorstep pickup, daily affordable pricing etc.


Headquartered in Delhi, our client was co-founded by three veteran entrepreneurs who are BITS Pilani alumni.

 

As a Brand PR Manager, you will be responsible for enhancing the company’s brand awareness and corporate image.


What you will do:

  • Developing and executing effective PR plans through translating brand and key messages into media concepts and compelling stories
  • Leveraging a variety of media channels to maximize the company’s brand exposure through interviews, editorials, etc.
  • Building strong and positive relationships with media, influencers, and other related parties
  • Developing and editing news releases, speeches, articles, and other editorial collateral
  • Managing an external PR agency
  • Analyzing and reporting on the results of PR campaigns & initiatives
  • Checking and managing content produced for website and social media channels
  • Developing and implementing PR policies and procedures
  • Determining KPIs for PR department
  • Deploying successful marketing campaigns and owning their implementation from ideation to execution
  • Positioning and messaging the company to win based on an in-depth understanding of the market and the competition
  • Working cross-functionally with Product, Marketing & Customer Experience teams
  • Experimenting with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
  • Coordinating and managing graphic designers and content team to target the market
  • Producing valuable and engaging content for our website and blog that attracts and converts our target groups
  • Building strategic relationships and partnering with key industry players, agencies and vendors
  • Preparing and monitoring the marketing budget on a quarterly and annual basis and allocating funds wisely
  • Overseeing and approving marketing material, from website banners to hard copy brochures and case studies
  • Measuring and reporting on the performance of marketing campaigns, gaining insight and assessing against goals

 

Desired Candidate Profile

What you need to have:

  • Demonstrable experience in marketing together with the potential and attitude required to learn
  • A passion for issues around Sustainability, Energy Transition, Climate Action, Distributed & Renewable Energy
  • Startup experience desired
  • Ability to work in a fast-paced environment
  • Willingness to roll up your sleeves and execute
  • Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
  • Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
  • Experience in setting up and optimizing Google Adwords campaigns
  • Numerically literacy, comfort working with numbers
  • Ability to make sense of metrics and processing figures with spreadsheets
  • Up-to-date knowledge of the latest trends and best practices in online marketing and measurement

 

Read more
Lowest brokerage fee in Stock market Industry. (AB1)
Lowest brokerage fee in Stock market Industry. (AB1)
Agency job
via Multi Recruit by Chandrala P
Bengaluru (Bangalore)
2 - 4 yrs
₹5L - ₹7L / yr
Branding
Merchandising
AB Linkedin page
Write- Up
Tech Talk
+3 more
  • Identify and sign up with influencers in the digital platforms to increase brand reach through content
  • content planning, strategy to improve brand engagement in the social media
  • tie-up with brands ( co-branding) for amplifying brand reach and building ROI ( generate leads)
  • work closely with the PR agency to monitor and enhance the brand engagement in the print/ digital platforms through paid and organic methods
  • Handling AB LinkedIn page to run engaging write up, videos, tech talk, industry snippets to develop and build a business audience in LinkedIn
  • Outstanding project management skills
  • Strong analytical ability – analyze data, develop insight
  •  
  •  
Read more
PAVONIAN SOLUTIONS PRIVATE LIMITED
Daniel Cox
Posted by Daniel Cox
Remote, Chennai
3 - 5 yrs
₹2L - ₹5L / yr
Strategist
Branding
Brand Management
Market Research
Marketing Strategy
+17 more

We are looking for a skilled and solutions-oriented Brand Strategist with a strong analytical mind to craft compelling brand stories and strategies that deliver results. The Brand Strategist's responsibilities include conducting extensive research, analyzing findings, making recommendations, presenting to clients and briefing creatives. You should be a strategic thinker with a knack for uncovering consumer insights that inform strategy development.

The ideal candidate should be open-minded and passionate about creating holistic brand experiences. Ultimately, the outstanding Brand Strategist should have strong research skills, an analytical mindset and be an excellent storyteller.

 

Brand Strategist Responsibilities:

 

  • Conducting extensive primary and secondary research.
  • Staying up-to-date on consumer research and market trends.
  • Analyzing research, data and trends.
  • Creating competitive reviews and situational analyses.
  • Identifying insights, challenges and opportunities.
  • Developing brand architecture, positioning and strategy.
  • Writing compelling brand stories.
  • Meeting and presenting to clients.
  • Briefing and collaborating with creative teams.
  • Leading ideation and brainstorming sessions.

Brand Strategist Requirements:

 

  • Degree in business, marketing, branding, communication or related field required.
  • Previous experience as a brand strategist or similar role.
  • Excellent communication skills, both verbal and written.
  • Experience leading client meetings.
  • Analytical and problem-solving mindset.
  • Creative and compelling storyteller.
  • Strong research skills.
  • Strategic thinker.
  • Excellent presentation skills.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos