
About BiteSpeed
Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.
We’re currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.
About the role
Our product function so far has been founder-led largely built on internal tribal knowledge. Given our multi-product DNA, there is now increasing breadth and depth in our products with each product taking a life of its own and we see value to bringing some order to the chaos with this role :).
This role is as early-stage product as it gets. Morning stand-ups, scrambling through customer conversations during the day, data digging in the evenings and finally getting to those PRDs at night! The role is also at an interesting intersection of B2B SaaS customer conversations and B2C experimentation given our space.
What you’ll do
- Own and drive the product roadmap, including product decisions, prioritisation and execution.
- Lots of user interviews & speaking to sales and CS teams to inform product decisions.
- Create detailed product specification documents for the design & development team.
- Work closely with design teams to go from ideas to user flows.
- Work closely with engineering on product delivery.
- Querying databases and monitoring dashboards to track product metrics.
- Research the market and competitive landscape to have a pulse of market direction.
What makes you a good fit
- 2+ years of product management experience (B2B SaaS not necessary).
- Comfortable with early stage startup imperfections and able to operate in disorder.
- Rigour, thoroughness and detail-orientation in thought and action.
- Extremely high agency and adaptability.
- Willingness to get hands dirty with data, customer interviews and so on.
- Some recent experience dabbling into LLMs (nice to have, but not a deal-breaker).
Salary and Location
Location: Bangalore
Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team

About BiteSpeed
About
Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online.
We helping e-commerce brands on Shopify move away from boring, impersonal marketing emails and embrace chat apps like FB Messenger & Whatsapp as the new way of selling to their customers.
Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels. (pretty cool right?).
Check us out here - **https://apps.shopify.com/bitespeed-fb-messenger-chatbot** and do read through the 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉).
Funding
We are pre-Series A funded and recently raised $3.5M. So far we have raised a total funding of $5.68M over multiple rounds. We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway)
Learn more about our investors here -
https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital
About The Team
We are a bunch of BITS Pilani graduates that started BiteSpeed out of our dorm rooms. When we started we hardly knew much about running a company, in fact most of us hadn’t written a line of code in our lives.
We were inspired by companies like Postman and Freshworks which have built market leading software companies from India and had a desire to create something world-class which we could be proud of.
So we jumped off the cliff and built a parachute on our way down (just as Reid Hoffman likes to say).
We could make a long, boring list of 20 company values but by now you probably do get a gist of the kind of people we are. We are young, ambitious self-learners on a journey to create a globally competitive software company from India.
Photos
Connect with the team
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Job Title: Senior Consultant Information Security – IT
Job Purpose: Acting in a key technical management & execution capacity to
provide a conduit between M&S IT teams and key business stakeholders thereby
ensuring information technology needs are managed consistently, following
professional IT and global M&S standards, and delivered with a high quality and
customer satisfaction.
Reward level: Middle Management
Job Location Gurgaon
Experience 7 years
Relevant Experience 7 years
Reporting to: General Manager
Qualification: Bachelor’s degree in IT and relevant Information Security
Certifications
Key Deliverables:
Provide support as Lead implementor towards ISMS and PIMS policies,
procedures, and guidelines and ensure to perform regular review and update.
Gather evidence of continuous compliance with ISO 27001:2022 and ISO
27701:2019, DPDPA, IT Act and Cert In Regulation including audit logs,
records of reviews, timely closure of open audit and risks and sharing the
report with management.
Conduct regular, documented information security and privacy risk
assessments on Security Tools and Technologies by identifying assets,
threats, vulnerabilities, likelihood, and impact.
Prioritize identified vulnerabilities, detailed findings, remediation
recommendations, trending reports on vulnerability posture towards closure
with stakeholders.
Implementation of a comprehensive, ongoing security project plan for
remediation of open audit gaps.
Prepare regular report on overall information security posture, GRC maturity,
and risk landscape to relevant stakeholders
Perform Root Cause Analysis and lessons learned from information security
incidents, actively participate in audits and support internal IT staff to perform
technical assessments and controls with evidence.
Key Relationships:
Internal IT and business customers in MSR.
Global/Local IT Vendor, market and global (HQ) colleagues,
Internal staff - direct reports (where applicable)
IT vendors, contractors (where applicable)
Knowledge Skills and Abilities:
Must have ISO 27001 Lead Implementer and ISO 27701 Lead Implementer
certifications.
In depth understanding of IT Act, DPDPA, Cert In regulations, CIS Controls as
well as UK DPA and ISO 31000
Good to have certification on CISM (Certified Information Security Manager),
CISSP (Certified Information Systems Security Professional) and Cloud Security
certifications (e.g., CCSK, CCSP, vendor-specific like AWS Security Specialty)
Familiarity with common vulnerability scanning tools like Qualys (features,
reporting, agent-based vs. network scans) and Cloud Security Posture
Management (CSPM) tools like Wiz (cloud service provider configurations,
misconfigurations, compliance checks in AWS, Azure, GCP).
Conduct and lead IT DR drills and Tabletop exercises with internal IT teams.
Hands on knowledge on common security technologies (e.g., firewalls, EDR,
Cloud Security, VAPT tools, SIEM, WAF, DLP, PAM, BAS, encryption etc.,).
Ability to handle and manage Endpoint, Perimeter, Cloud and Data Security
technical consoles with configuration and fine tuning of policies.
Understanding of various penetration testing types (e.g., network, web
application, API, mobile, cloud) and methodologies
Knowledge of common attack vectors and exploitation techniques like MITRE
ATTACK and DEFEND, NIST Cyber Security Framework.
Excellent technical writing skills for creating clear, concise, and comprehensive
security policies, standards, and procedures.
Ability to analyse complex risk data and present actionable insights.
Proficiency with GRC platforms or tools for managing policies, risks, and controls
Exceptional verbal and written communication skills to articulate complex security
concepts to technical and non-technical stakeholders
Strong technical skills to diagnose security issues, identify root causes, and
develop effective solutions.
Ability to develop and deliver engaging security training sessions and awareness
campaigns to internal IT staff.
Ability to stay updated with the latest security threats, vulnerabilities,
technologies, and regulatory changes.
mail updated resume- etalenthire[at]gmail[dot]com
satish- 88O 27 49 743
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1) Writing, editing and proofreading website content.
2) Understanding of Web publishing requirements.
3) Deliver plagiarism-free content
4) Excellent communication skills in English both written and spoken.
2. Investigate and resolve customer complaints and resolve complaints quickly and patiently, including assistance of customers who may have received their orders late, have received the wrong order, or have received faulty products
3. Maintain thorough and accurate customer service records
4. Keep confidential records and financial information private and secure
6. Liaise with company suppliers to arrange collections, deliveries item repairs, correspondence, and email management
7. Work as part of the sales team to drive positive company sales results
8. Help customers register online and process their orders
9. Check product availability for customer orders and order or re-stock items if necessary to satisfy the customer
10. Communicate with customers about their orders, including any delays or changes in delivery
Responsibilities:
- Write effective, scalable code
- Develop Connectors tool GUI for various source and target systems/platform/products
- Test, debug, build and deploy UI components in the existing product
- Improve functionality of existing SDK/Frameworks
- JavaScript
- ReactJS
- Redux-Saga
- ES6 (or TypeScript) syntax
- Good problem-solving
- Good debugging
Good to Have:
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Company Summary
Quantsapp is India's first Option Trading Analytics platform on mobile. With ever-growing users, it makes us one of the fastest growing platforms for options trading in India. Quantsapp was to accelerate its growth even more and capture new country which requires the development team to grow.
- At Qauntsapp we are looking for a dynamic team mate to take up a role of Angular Developer.
Responsibilities and Duties:
- To develop & maintain dynamic Web App, used by thousands of traders on a daily basis
- Integration of Data representation with Dynamic Charts.
- Integration of Rest API’s & Sockets for real-time data feeds.
- Mobile optimized UI.
Required Experience and Qualifications:
- Experience in latest versions of Angular with minimum 3 years and have deployed active websites. (Preferably Angular 9 & 10)
- Strong understanding of Website development and should be able to take complete ownership of it.
- Strong UI/UX sense.
- Knowledge of AWS would be an added advantage.







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