
About BiteSpeed
Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.
We’re currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.
About the role
Our product function so far has been founder-led largely built on internal tribal knowledge. Given our multi-product DNA, there is now increasing breadth and depth in our products with each product taking a life of its own and we see value to bringing some order to the chaos with this role :).
This role is as early-stage product as it gets. Morning stand-ups, scrambling through customer conversations during the day, data digging in the evenings and finally getting to those PRDs at night! The role is also at an interesting intersection of B2B SaaS customer conversations and B2C experimentation given our space.
What you’ll do
- Own and drive the product roadmap, including product decisions, prioritisation and execution.
- Lots of user interviews & speaking to sales and CS teams to inform product decisions.
- Create detailed product specification documents for the design & development team.
- Work closely with design teams to go from ideas to user flows.
- Work closely with engineering on product delivery.
- Querying databases and monitoring dashboards to track product metrics.
- Research the market and competitive landscape to have a pulse of market direction.
What makes you a good fit
- 2+ years of product management experience (B2B SaaS not necessary).
- Comfortable with early stage startup imperfections and able to operate in disorder.
- Rigour, thoroughness and detail-orientation in thought and action.
- Extremely high agency and adaptability.
- Willingness to get hands dirty with data, customer interviews and so on.
- Some recent experience dabbling into LLMs (nice to have, but not a deal-breaker).
Salary and Location
Location: Bangalore
Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team

About BiteSpeed
About
Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online.
We helping e-commerce brands on Shopify move away from boring, impersonal marketing emails and embrace chat apps like FB Messenger & Whatsapp as the new way of selling to their customers.
Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels. (pretty cool right?).
Check us out here - **https://apps.shopify.com/bitespeed-fb-messenger-chatbot** and do read through the 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉).
Funding
We are pre-Series A funded and recently raised $3.5M. So far we have raised a total funding of $5.68M over multiple rounds. We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway)
Learn more about our investors here -
https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital
About The Team
We are a bunch of BITS Pilani graduates that started BiteSpeed out of our dorm rooms. When we started we hardly knew much about running a company, in fact most of us hadn’t written a line of code in our lives.
We were inspired by companies like Postman and Freshworks which have built market leading software companies from India and had a desire to create something world-class which we could be proud of.
So we jumped off the cliff and built a parachute on our way down (just as Reid Hoffman likes to say).
We could make a long, boring list of 20 company values but by now you probably do get a gist of the kind of people we are. We are young, ambitious self-learners on a journey to create a globally competitive software company from India.
Photos
Connect with the team
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