SQL Developer

Company: EaseMyTrip

Location: Noida, -63

Salary: ₹19,278 per month

Schedule: Rotational Shift | 6 Days Working (1 Rotational Week Off)

No Night Shift for Females

Job Description:

EaseMyTrip is looking for Customer Support Executives- Travel Process to handle customer queries related to flight bookings and travel support. The role involves assisting customers through voice calls, email, and chat, resolving issues, and ensuring a smooth customer experience.

Responsibilities:

• Handle customer queries via calls, email, and chat
• Provide timely resolution to flight-related issues
• Maintain professional communication with customers
• Update and maintain customer records
• 
  

Requirements:

• Freshers with good communication skills can apply
• Basic knowledge of domestic/international travel process is a plus
• Enthusiastic and customer-focused attitude

1. Establish a strong rapport with potential clients via all communication channels, including phone, email, and LinkedIn, to set up meetings for the Demo Engineers and Account Executives. This involves engaging in meaningful conversations, understanding their needs, and building a relationship of trust and credibility.
2. Craft and lead outbound campaigns for potential markets, utilizing various channels such as email, social media, and other relevant platforms. These campaigns should focus on educating prospects about Clickpost's value proposition, highlighting the benefits and unique features of the product or service.
3. In order to excel in this role, having a minimum of 2+ years of experience in sales roles would be beneficial. If this experience is specifically in the SaaS, logistics, or eCommerce industry, it would be considered a bonus. This background would provide valuable insights into the target market and an understanding of the challenges and opportunities within these industries.

We are looking for an astute Director of Engineering to join our team! As the leader of our rapidly growing engineering team, you will be responsible for the end-to-end development and delivery of our Products. In short: lead, build, retain & grow a top-notch engineering team that delivers top-notch products.

• Own, develop and execute the engineering strategy for the company
• Provide people and technical leadership to all engineering teams
• Lead the development and implementation of new products & features
• Partner with other cross-functional teams such as product, design, etc.
• Manage, coach and mentor a team of engineers and technology leads
• Recruit world-class engineers and grow the engineering team

• Strong technology leader, with proven ability to lead fast-paced engineering teams
• Extensive technical knowledge of engineering and cloud-native product development
• 2+ years of experience leading engineering teams with demonstrable outcomes
• Excellent written and verbal communication skills
• Excellent managerial and supervisory skills
• Experience leading fast-paced engineering teams in the consumer internet space

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

• Design and develop SaaS-based applications based on microservices architecture.
• Work on core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

You will closely work with the engineering team and support the Product Team of Compass.‍

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.‍

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Interview Kickstart is one of the leading platforms helping Software Engineers prepare for tough technical interviews. Over the last 5 years we have helped over 3000 engineers Nail the toughest technical interviews on the planet. We are successful, profitable, and have a vision of building the world's largest Career Upleveling platform. 

We are looking for top-notch, motivated engineers to come join our growing team at IK. 

Who you are

• You have 2 - 7 years experience. 
• You love the buzz of a highly productive and fast moving team. 
• You have a github profile that you want to show off. 
• You love coding and look forward to taking on complex, abstract features. 
• You don't care about front end, backend kinda titles. You like working anywhere in the "stack". 
• You are looking to grow fast with a company that's on a rapid growth path.

What will excite us

• Previous startup experience or experience being part of early teams.
• Experience with the Django & Python universe. 
• Experience with both Relational and NoSQL DBs. 
• Competitive Programming experience. 
• A keen desire to problem solve, brainstorm and debate during the interview. 

What will excite you

• Complete ownership
• Experiment, fail and learn.
• High pedigree, high caliber team. 
• Contribute to every area of our business. Have a real impact with your work. 
• Top of the line compensation.

Our interview process is designed to help you show the best version of yourself. Once your candidature is finalized, we'll send you a short video explaining the interview process.

Look forward to speaking with you soon!