Product Manager

Job Title: Customer Retention Manager

Company: ICICI Lombard 

Location: Navi Mumbai 

Industry: Insurance 

Experience: 0–2 Years 

Job Type: Full-Time 

About ICICI Lombard: 

ICICI Lombard is one of India’s leading private sector general insurance companies. With a focus on innovation and customer-centricity, we offer a wide range of insurance products to protect what matters most. Join our dynamic team and grow with one of the most respected names in the insurance industry.

Role Overview: 

We are looking for a motivated and customer-focused individual to join our team as a **Customer Retention Manager**. This entry-level role is ideal for candidates with 0–2 years of experience who are passionate about customer service, tele-calling, and sales. The primary goal is to enhance customer satisfaction and improve policy renewal rates through strategic engagement and retention efforts.

Key Responsibilities:

- Engage with existing customers via phone calls to discuss policy renewals. 

- Explain product features and benefits to ensure continued customer interest. 

- Handle customer queries and resolve concerns in a timely and professional manner. 

- Maintain detailed records of customer interactions and follow-ups using CRM software. 

- Identify opportunities to upsell or cross-sell insurance products. 

- Achieve monthly targets for renewals and retention KPIs. 

- Work collaboratively with the sales and support teams to provide seamless service.

Required Skills and Qualifications:

- 0–2 years of experience in sales, tele-calling, or customer service (insurance domain preferred). 

- Strong communication and interpersonal skills. 

- Ability to convince and build rapport with customers over the phone. 

- Self-motivated and target-driven mindset. 

- Basic computer proficiency and familiarity with CRM systems.

Preferred Skills:

- Knowledge of general insurance products. 

- Prior experience in customer retention or tele-sales roles. 

- Fluency in English, Hindi, and/or regional languages.

Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 10AM-7pm

"FRESHER AND EXPERIENCED SALARY DIFFERS"

Job Title: Content Creator

Location: Remote

Experience: 0–2 years

Type: Full-time

Job Overview:

We are looking for a creative and passionate Content Creator to develop engaging content for social media, blogs, and marketing campaigns.

Key Responsibilities:

• Write and edit content for various platforms
• Create engaging posts for social media
• Research industry-related topics
• Collaborate with design and marketing teams

Requirements:

• Strong writing and communication skills
• Basic knowledge of digital marketing & social media trends
• Creative mindset
• Ability to meet deadlines

If you're eager to create, learn, and grow—apply now!

I own a taxi app and looking for developers that can update panel along with iOS and android apps. Must also have knowledge to update websites. Along with the Taxi app, I own an IPTV service and prefer the developer have experience in developing Taxi and IPTV platforms.

Responsibilities:

• Design and develop user-friendly, robust, and scalable Flutter/Android/iOS applications.
• Collaborate with product managers, designers, and backend developers to understand requirements and translate them into functional applications.
• Implement clean and efficient code following best practices, coding standards, and design patterns specific to mobile development.
• Ensure high performance, responsiveness, and stability of the applications by conducting thorough testing and debugging.
• Integrate RESTful APIs to fetch and send data from/to the backend servers.
• Work with SQLite or other database technologies to implement data persistence in mobile applications.
• Implement effective UI/UX designs following Material Design guidelines to ensure a smooth and intuitive user experience.
• Collaborate with the team to identify and implement solutions to improve application performance, maintainability, and user engagement.
• Stay up-to-date with the latest trends, technologies, and best practices in mobile development and share knowledge with the team.
• Assist in troubleshooting and resolving issues reported by users or clients, providing timely and effective solutions.

Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.

Designs, builds, and maintains our social media presence.

Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).

Identifies trends and insights and optimizes spend and performance based on the insights.

Brainstorms new and creative growth strategies through digital marketing.

Plans, executes, and measures experiments and conversion tests.

Collaborates with internal teams to create landing pages and optimize user experience.

Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Identifies critical conversion points and drop off points and optimizes user funnels.

Collaborates with agencies and other vendor partners.

Evaluates emerging technologies.

Provides thought leadership and perspective for adoption where appropriate.

Job Description:

You will be responsible for maintaining and scaling a high quality React Native social media Application.

Technical

Candidate should have:

• Built end-to-end React Native application with at least 5K users or more
• 1-4 years work experience in developing Android & iOS apps using React Native, React.js
• Thorough understanding of React Native and its core principles
• Knowledge of how to integrate SDKs like Firebase, Mixpanel, OneSignal, Branch
• End to end feature development for the stories provided
• Has implemented local data storage, caching, app optimization techniques
• Knows how to write unit test cases.
• Aware of app store build forming and release process
• Knowledge or experience with User Interface and Visual Design principles and techniques
• Understanding of software development lifecycle and version control (preferably Git)
• Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline

Non-Technical

The ideal candidate joining us will be:

• a keen observer and a good problem solver with good communication skills
• ambitious, self-driven & equally a fun-loving team-player
• The ability to own end to end responsibility - right from requirement to release

Experience

• React Native: 2 years (Required)
• React Hooks/Redux: 1 year (Required)
• React.js: 2 years (Required)
• HTML/CSS/Bootstrap/jQuery: 1 year (Preferred)
• Jest/Enzyme or any other tool for unit/functional: 1 year (preferred)
• Git/Gitlab: 1 year (Required)
• Firebase, Branch: 1 year (Preferred)

About Clan:

Clan is a QnA social media platform with invite-only access to 1% intellectuals in India. We aim to make social media much more civil and meaningful.

Compensation: 40k-50k

• Work with developers to build out CI/CD pipelines, enable self-service build tools and reusable deployment jobs. Find, explore, and advocate for new technologies for enterprise use.
• Automate the provisioning of environments
• Promote new DevOps tools to simplify the build process and entire Continuous Delivery.
• Manage a Continuous Integration and Deployment environment.
• Coordinate and scale the evolving build and cloud deployment systems across all product development teams.
• Work independently, with, and across teams. Establishing smooth running. environments are paramount to your success, and happiness
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the[1]box thinking, teamwork, self-organization, and diversity.

Technical Skills

• Experience with AWS multi-region/multi-AZ deployed systems, auto-scaling of EC2 instances, CloudFormation, ELBs, VPCs, CloudWatch, SNS, SQS, S3, Route53, RDS, IAM roles, security groups, cloud watch
• Experience in Data Visualization and Monitoring tools such as Grafana and Kibana
• Experienced in Build and CI/CD/CT technologies like GitHub, Chef, Artifactory, Hudson/Jenkins
• Experience with log collection, filter creation, and analysis, builds, and performance monitoring/tuning of infrastructure.
• Automate the provisioning of environments pulling strings with Puppet, cooking up some recipes with Chef, or through Ansible, and the deployment of those environments using containers, like Docker or Rocket: (have at least some configuration management tool through some version control).

Qualifications:

• B.E/ B.Tech/ M.C.A in Computer Science, Electronics and Communication Engineering, Electronics and Electrical Engineering.
• Minimum 60% in Graduation and Post-Graduation.
• Good verbal and written communication skills