Product Designer

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job description

The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient People & Organization (P&O) and Business Management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange.

We are seeking talented Java Application Developers to join our dynamic DPS team. In this role, you will design and implement change requests for existing applications or develop new projects using Jakarta EE (Java Enterprise Technologies) and Angular for the frontend. Your responsibilities will include end-to-end process mapping within the HR application landscape, analyzing developed functionalities, and addressing potential issues.

As part of our dynamic international cross-functional team you will be responsible for the design, development and deployment of modern high quality software solutions and applications as an experienced and skilled Full-stack developer. 

Responsibilities:

Design, develop, and maintain the application.

Write clean, efficient, and reusable code.

Implement new features and functionality based on business requirements.

Participate in system and application architecture discussions.

Create technical designs and specifications for new features or enhancements.

Write and execute unit tests to ensure code quality.

Debug and resolve technical issues and software defects.

Conduct code reviews to ensure adherence to best practices.

Identify and fix vulnerabilities to ensure application integrity.

Working with other developers to ensure seamless integration backend and frontend elements.

Collaborating with DevOps teams for deployment and scaling.

Requirements:

Bachelor’s degree in computer science or information technology, or a related field.

Proven experience as a skilled Full-stack developer. Experience in Utilities / Energy domain is appreciated.

Strong experience with Java (Springboot), AWS / Azure or GCP, GitLab and Angular and / or React. Additional technologies like Python, Go, Kotlin, Rust or similar are welcome

Excellent problem-solving and debugging skills. 

Strong communication and collaboration abilities to work effectively in a team environment.

Skills & Requirements

Java, Spring Boot, Jakarta EE, Angular, React, AWS, Azure, GCP, GitLab, Python, Go, Kotlin, Rust, Full-stack Development, Unit Testing, Debugging, Code Review, DevOps, Software Architecture, Microservices, HR Applications, Cloud Computing, Frontend Development, Backend Development, System Integration, Technical Design, Deployment, Problem-Solving, Communication, Collaboration.

A Sales Team Leader is responsible for managing and guiding a team of sales representatives to meet and exceed sales targets. Below is a typical job description for this role:

The Sales Team Leader will be responsible for overseeing the daily operations of the sales team, ensuring the team meets or exceeds sales goals, and providing support and training to sales representatives. The Sales Team Leader will act as a role model for the team, driving performance, and promoting a positive, results-driven environment.

Key Responsibilities:

Team Management: Supervise, motivate, and lead a team of sales representatives to achieve individual and team sales targets.

Sales Strategy Implementation: Assist in developing and implementing effective sales strategies to drive business growth.

Training and Development: Provide ongoing training, mentoring, and development to team members to enhance their sales skills and product knowledge.

Performance Monitoring: Track and evaluate individual and team performance, providing feedback and coaching to improve outcomes.

Customer Relationship Management: Maintain strong relationships with key clients and manage high-level customer interactions to ensure customer satisfaction.

Reporting: Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and recommendations.

Problem-Solving: Address any issues or conflicts within the team, ensuring they are resolved effectively and promptly.

Collaboration: Work closely with other departments, such as marketing and customer service, to align sales strategies with overall business goals.

Target Setting: Assist in setting sales targets for the team and ensure these are communicated clearly to all team members.

Market Analysis: Keep up-to-date with industry trends, market conditions, and competitors to make informed sales decisions.

Qualifications:

Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).

Experience: Minimum of 3 years of experience in sales, with at least 5 years in a leadership or supervisory role.

Skills:

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

Proven track record of meeting or exceeding sales targets.

Ability to analyze sales data and market trends.

Strong problem-solving skills and the ability to make decisions under pressure.

Proficiency in CRM software and MS Office Suite.

Personal Attributes:

Goal-oriented and results-driven.

Motivational leader with the ability to inspire and influence others.

High level of integrity and professionalism.

Adaptability and ability to work in a fast-paced environment.

Designation: Senior Software Engineer

Years of experience: Minimum 5 years of relevant experience

Skills: 5+ years of hands on experience in Angular 6/7/8/9 (mandatory). Experience also in Angularjs is preferred but not mandatory.

Roles and responsibilities:

- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:

- Inviting parents or the adult learners to a video counseling session

- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase

- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program

How is sales at PlanetSpark different?

- High Intent Leads - you get leads after they take a 1-hour demo.

- Extensive Training- you will get extensive instructor training and on-the-job training

- Career Progression - Get fast-track growth in designation and compensation

- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!

Mission statement for the role:

- Generate revenue by achieving weekly target through consultative inside sales.

Your career path

Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.

- Business development counselor

- Senior business development counselor

- Assistant Manager

- Manager

- Senior Manager

- Associate Director - Associate Vice President - Vice president

Key skills to be successful in the role:

- Excellent communication, interpersonal presentation, and problem-solving skills

- A go better attitude and winning mindset

- Excellent influencing skills and Street smartness

- Performance-driven people who adhere to guidelines set by the organization

What we're looking for?

- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.

- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.

- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.

CULTURE SNEAK-PEAK

https://lnkd.in/dXFPGEAN

Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.

Digital and Technology Architecture

• Head the digital transformation and innovation projects from idea generation to new ventures in close collaboration with business stakeholders and external partners
• Present the vision & value of proposed architectures and solutions to a wide range of audiences in alignment with business priorities and objectives
• Plans tasks and estimates for the required research and volume of activities to complete work
• Own and assess non-functional requirements and propose solutions for Availability, Backup, Capacity, Performance, Redundancy, Reliability, Scalability, Supportability, Risks and Costs models
• Provide strategic guidance to teams on managing third-party service providers in terms of service levels, costing, etc.
• Drive the team to ensure appropriate documentation is developed in support of value realization
• Lead the technical team and head collaboration between Business Users and software providers to build digital solutions

Enterprise Architecture

• Ownership of overall Enterprise Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap for  applications aligning with Enterprise Architecture
• Identify important potential technologies and approaches to address current and future Enterprise needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

Data Architecture

• Ownership of overall Data Architecture including compliances and standards
• Head the overall Architecture blueprint and roadmap applications aligning with Data Architecture
• Identify important potential technologies and approaches to address current and future Data needs, evaluating their applicability and fit, as well as leading the definition of standards and best practice for their use

We are front runners of the technological revolution with an inexhaustible passion for technology! DevOn is the technical organization that originated from Prowareness. We are the company at the forefront of leading DevOps transformations and setting up High Performance Distributed DevOps teams with leading companies worldwide. DevOn helps market leaders to take the next step in software delivery. We consist of a dynamic team, in which personal growth is central!

About You

You have 6+ years of experience in AWS infra Automation. This is a fantastic opportunity to work in a fast-paced operations environment and to develop your career in Cloud technologies, particularly Amazon Web Services.

You are building and monitoring CI/CD pipeline in AWS cloud. This is a highly scalable backend application building on Java platform. We need a resource who can troubleshoot, diagnose and rectify system service issues.

You’re cloud native with Terraform as an orchestration. You would use Terraform as a key Orchestration in Infrastructure as Code.

You're comfortable driving. You prefer to own your work streams and enjoy working in autonomy to progress towards your goals.

 You provide an incredible support to the team. You sweat the small stuff but keep the big picture in mind. You know that a pair programming can give better result

An ideal candidate is/are:

This is a key role within our DevOps team and will involve working as part of a collaborative agile team in a shared services DevOps organization to support and deliver innovative technology solutions that directly align with the delivery of business value and enhanced customer experience. The primary objective is to provide support to Amazon Web Services hosted environment, ensure continuous availability, working closely with development teams to ensure best value for money, and effective estate management.

• Setup CI/CD Pipeline from scratch along with integration of appropriate quality gates.
• Expertise level knowledge in AWS cloud. Provision and configure infrastructure as code using Terraform
• Build and configure Kubernetes-based infrastructure, networking policies, LBs, and cluster security. Define autoscaling and cost strategies.
• Automate the build of containerized systems with CI/CD tooling, Helm charts, and more
• Manage deployments and rollbacks of applications
• Implement monitoring and metrics with Cloud watch, Newrelic
• Troubleshoot and optimize containerized workload deployments for clients
• Automate operational tasks, and assist in the transition to service ownership models.

Role : DevOps Engineer 

Experience : 1 to 2 years and 2 to 5 Years as DevOps Engineer (2 Positions)

Location : Bangalore. 5 Days Working.

Education Qualification : Tech/B.E for Tier-1/Tier-2/Tier-3 Colleges or equivalent institutes 

Skills :- DevOps Engineering, Ruby On Rails or Python and Bash/Shell skills, Docker, rkt or similar container engine, Kubernetes or similar clustering solutions

As DevOps Engineer, you'll be part of the team building the stage for our Software Engineers to  work on, helping to enhance our product performance and reliability. 

Responsibilities: 

• Build & operate infrastructure to support website, backed cluster, ML projects in the  organization. 
• Helping teams become more autonomous and allowing the Operation team to focus on  improving the infrastructure and optimizing processes. 
• Delivering system management tooling to the engineering teams. 
• Working on your own applications which will be used internally. 
• Contributing to open source projects that we are using (or that we may start). 
• Be an advocate for engineering best practices in and out of the company. 
• Organizing tech talks and participating in meetups and representing Box8 at industry  events. 
• Sharing pager duty for the rare instances of something serious happening. ∙ Collaborate with other developers to understand & setup tooling needed for Continuous  Integration/Delivery/Deployment (CI/CD) practices. 

Requirements: 

• 1+ Years Of Industry Experience Scale existing back end systems to handle ever increasing  amounts of traffic and new product requirements. 
• Ruby On Rails or Python and Bash/Shell skills. 
• Experience managing complex systems at scale. 
• Experience with Docker, rkt or similar container engine. 
• Experience with Kubernetes or similar clustering solutions. 
• Experience with tools such as Ansible or Chef Understanding of the importance of smart  metrics and alerting. 
• Hands on experience with cloud infrastructure provisioning, deployment, monitoring (we are  on AWS and use ECS, ELB, EC2, Elasticache, Elasticsearch, S3, CloudWatch). 
• Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Knowledge of data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience in working on linux based servers. 
• Managing large scale production grade infrastructure on AWS Cloud. 
• Good Knowledge on scripting languages like ruby, python or bash. 
• Experience in creating in deployment pipeline from scratch. 
• Expertise in any of the CI tools, preferably Jenkins. 
• Good knowledge of docker containers and its usage. 
• Using Infra/App Monitoring tools like, CloudWatch/Newrelic/Sensu. 

Good to have: 

• Knowledge of Ruby on Rails based applications and its deployment methodologies.
• Experience working on Container Orchestration tools like Kubernetes/ECS/Mesos.
• Extra Points For Experience With Front-end development NewRelic GCP Kafka,  Elasticsearch.