Product Designer at makeO · Mumbai, Bengaluru (Bangalore) · 3 - 8 years · ₹10L - ₹15L / yr · Raised funding · Posted 13 Jun 2022
- 3+ years of experience in designing digital products.
- Ability to understand short and long-term goals of the product and business.
- Excellent understanding of user-centred design and visual design principles.
- A good understanding of frontend principles to guide the team from an engineering point of view.
- Understanding of behavioural analytics and goes by data-driven decisions, when needed.
- Excellent communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.
- Keen interest in applying user research, user-needs validation and usability evaluation.
- Self-driven, comfortable with a fast-paced, always user-focused.
- A portfolio that showcases experience creating visual UI systems involved in overall creative direction down to icon systems, transitions, etc.
- Extensive knowledge and understanding of web and mobile platforms (iOS, Android design guidelines as well as their limitations
Shubham Vishwakarma
Full Stack Developer - Averlon
About makeO
About
Toothsi is a company that offers at-home smile makeover services. The company was established in 2018. The company has brilliantly expanded its operations throughout India, and as a result, it is responsible for more than one million happy customers.
Together with our more than one hundred in-house dental specialists, our carefully picked in-house orthodontists each have more than ten years of experience working in the aligner industry. This ensures that when customers use Toothsi, customer is selecting the finest option available. Toothsi is a group of people that are well qualified in their fields and have years of experience. We collaborate with orthodontists that have worked in the field for more than ten years and developed more than one hundred thousand smiles, as well as planners, world-class technicians, and customer service specialists.
A better life starts with a beautiful smile with ToothSi
Connect with the team
Company social profiles
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Key Skills
Product Design
Usability
UX Design
UI Design
B2C Products
User Research
Product Thinking
Roles & Responsibilities
- Design end-to-end user experiences for B2C digital products across web and mobile platforms.
- Translate user needs, business requirements, and product objectives into user flows, wireframes, prototypes, and high-fidelity designs.
- Conduct user research and usability analysis to identify customer pain points and improve product experiences.
- Create intuitive and engaging UI/UX designs while maintaining consistency with design systems and brand guidelines.
- Collaborate closely with Product Managers, Engineers, Researchers, and Business teams throughout the product development lifecycle.
- Participate in design reviews and incorporate feedback to improve usability, accessibility, and overall customer experience.
- Use data, user feedback, and product metrics to identify opportunities for continuous experience improvement.
- Contribute to and maintain design systems, reusable components, and UX standards.
Ideal Candidate
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2.Mandatory (Experience) - Minimum 1+ YOE in UX / Product Design, with strong focus on B2C Products
3.Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products
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6.Mandatory (Exclusion) - Only UX designer wont work, we need product designers
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LeadershipWe are looking for a senior product design lead who can not only get hands on with business, analytics, UX and visual, but comes with great client handling, communication, team management and leadership skills.
Energetic, self-motivated, driven and ready to take on key responsibilities on the product and the business side.
Not a relaxed job. Will be hectic and would need someone who constantly has his/her eye on the ball.
Job includes directing a product, leading a design team and also owning parts of the UX design. Major role in visual design both on the product side and on the marketing and brand front.
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How do you like the idea of owning a product? Do you feel confident partnering with the product team and being informed enough to call the shots? We’re happy to give you that chance.
We’re looking for a UI/UX Designer with 4–5 years of experience who can think beyond screens and push the product forward. You’ll work closely with product managers, developers, and cross-functional teams to deliver exceptional, user-centric experiences.
Responsibilities:
- Partner closely with product managers and stakeholders to define product strategy, requirements, and user goals.
- Lead user research interviews, usability tests, and data interpretation, translating insights into actionable design decisions.
- Create high-fidelity wireframes, interactive prototypes, and visually polished interfaces across web and mobile platforms.
- Drive design direction while ensuring consistency with brand guidelines and design systems.
- Develop detailed user personas, journeys, flows, information architecture, and interaction models.
- Conduct end-to-end usability testing and iterate designs based on findings.
- Collaborate closely with development teams to ensure accurate design implementation and resolve UI/UX challenges.
- Stay up to date with industry trends, evolving UX patterns, and new tools and technologies, bringing fresh thinking to the team.
- Provide mentorship, design critiques, and guidance to junior designers to maintain overall design quality.
- Advocate for user-centered thinking across the organization and influence product decisions through design expertise.
Qualifications:
- Bachelor’s degree in Design, HCI, or a related field (or equivalent practical experience).
- 4–5 years of solid UI/UX design experience, with a strong and diverse portfolio demonstrating end-to-end product thinking.
- Expertise in modern design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
- Strong understanding of user-centered design principles, usability heuristics, and UX research methods.
- Excellent visual design sensibility with a strong grasp of layout, typography, color theory, and design systems.
- Proven ability to turn complex problems into simple, intuitive solutions.
- Strong communication and storytelling skills, with the ability to explain design decisions to both technical and non-technical teams.
- Ability to manage multiple projects, prioritize effectively, and meet deadlines.
- Experience designing for responsive, mobile-first environments; familiarity with accessibility standards is a plus.
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We're building the AI operating system for the $600B global managed IT market.
Managed service providers (MSPs) run IT for lots of small and mid-sized businesses. Their technicians spend most of the day on repetitive tickets — setting up new joiners, sharing folders, fixing sign-in issues. Our first product is an AI service desk. It learns how each MSP works, turns a ticket into a plan of exact steps, and runs only what a technician approves.
Our vision is to build additional products for other parts of the MSP's business (such as voice AI, business operations and analytics), turning this into the one AI operating layer for the MSP business.
We've just raised a $4.4M pre-seed from Seedcamp, Futurepresent and Entree Capital. Our founders previously built upGrad ($2B) and Kapiva ($250M), and come from Bain Capital, Parthenon, and Morgan Stanley. Our co-founders both studied CS at IIT Delhi.
We're building a small team with very high talent density in Mumbai — people from IIT Bombay, Yale, Rippling and more.
The role:
We're hiring our first Product Designer — someone who will shape how the product looks, feels, and works from the ground up.
The hardest design problem we have is trust. A technician needs to feel comfortable letting AI make changes in a customer's Microsoft 365 or Google Workspace. So every screen needs to make it very clear what the AI knows, what it plans to do, and what it changed — and still be fast enough that a busy service desk actually uses it.
You'll work directly with the co-founder who leads product and our engineers, and own design end to end — from customer calls to shipped product.
What you'll do:
- Own the product experience end to end. Take problems from a first customer conversation to rough sketches, prototypes, and polished UI that ships — then keep improving it once it's live.
- Design how people and AI work together. Decide how the product explains what it knows, asks for approval, shows its progress, and owns up when something goes wrong. Make it easy for a technician to say yes with confidence.
- Make complex work feel simple. IT work is detailed and technical. You'll turn it into clear, fast experiences that busy teams can use without training.
- Stay close to customers. Join customer calls, watch technicians at work, test ideas with them every week, and bring what you learn straight into the product.
- Prototype fast, ideally in code. Use AI and design tools (Claude, Figma and others) to build working prototypes, so we learn from real use rather than static mockups.
- Design everywhere the product shows up — the app, integrations with tools technicians already use, operational dashboards and more.
- Build a lean design system. Give our engineers the building blocks to ship consistent UI without waiting on you.
- Set the bar for design. As our first designer, you'll shape how design is done here — the standard of quality, how we work, and who we hire next.
A few problems you might pick up in your first months: a single approval to set up 50 new joiners, with a clear "48 done, 2 need attention — and why"; a way for teams to see what the AI has learnt about each client, where it came from, and how to undo it; and a simple view that tells an owner the AI is working.
What we're looking for:
- Great product design work you've actually shipped. Consumer or B2B doesn't matter — we care much more about how you think than where you've worked.
- Strong craft and taste. Simple, clean and fast over flashy — think Linear, not a design studio website.
- Comfort going deep on a complex subject. You'll need to learn how things like Microsoft 365 groups and licences work, and enjoy doing it.
- Speed. You prototype in code or with AI tools and get ideas in front of users quickly.
- You use AI every day. You have opinions on what makes AI products feel trustworthy — and what makes them feel risky.
- High ownership and clear writing. You can take a messy problem all the way to something shipped, and explain your thinking simply along the way.
Nice to have:
- You've designed AI or agent products before.
- Early-stage startup or founder experience.
- You can write front-end code (React / Tailwind).
Probably not the right fit if
- Most of your work is brand, marketing, or research.
- You need a detailed spec and a design manager to do your best work.
Why join us?
- Real ownership. We're very early, so you'll shape how design works here — not inherit someone else's system.
- A hard, new problem. AI that takes real actions on real systems is still being figured out. You'll help define what good looks like.
- Fast impact. You'll work directly with the founders and see your work in customers' hands within weeks.
Who we are looking for
- Understands product requirements and designs user journeys that look good, are easy to use, and help the user reach their goal. (High quality design sense and usability sense)
- Deep understanding of Android and iOS design systems, with a strong mobile app portfolio.
- Likes talking to users directly (calls, interviews) and acts on their feedback.
- Works smoothly with developers and hands off designs cleanly.
- Understands core product metrics.
- Takes strong ownership of the quality of their work.
Core skills
- Figma (strong fluency)
- Prototyping
- Motion design (Lottie or Rive)
- Wireframing
- User journey mapping
- Competitive research and design breakdowns
- Product sense
What to look for when screening
- Experience at product companies (not agencies or services firms); e-commerce and q-commerce profiles first.
- A portfolio of shipped mobile app work, with the problem, the decisions and the outcome explained.
- Evidence of user research and metrics in the case studies.
Application requirement: Candidates must share their resume along with a portfolio link.
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Full Stack Developer - Averlon