Product Designer

​Job Title: Power Automate

Experience : 5 to 10 Years

Location : Bangalore, Pune, Kochi (Hybrid Mode 3days WFO)​

​Experience: 9+ Years 

​

​JD For Power Automate 

∙We are seeking an Intelligent Automation Developer specialized in M365 Power Platform 

Power Automate to join our team of consultants focused on designing, building, and 

deploying digitial workforces that support of our clients' desires to transform their business 

and evolve their capabilites.  As a member of our Intelligent Automation team you will... 

∙Work collaboratively with our team and customers to understand their vision and objectives, 

and identify and document requirements. 

∙Design, develop, implement, and support process automation and agentic AI solutions that 

conform to business requirements. 

∙For Power Automate specialized positions; Design, Develop, optimize, and maintain Power 

Apps, Power Automate Flows, Power Pages, and Power BI solutions.  Copilot and Copilot 

Studio experience is preferred, while the desire and ability to learn AI-led automation tools 

upon joining our team is desired.   

∙Extend Power Automate solutions using Power Platform connectors and plugins. 

∙Integrate Power Automate solutions with existing systems and data sources such as 

ServiceNow, SQL, SharePoint, Snowflake, SAP, Dataverse, and Azure environments, and 

others like these. 

∙Utilize HTML, JavaScript, and CSS to customize the user interface and functionality of Power 

Apps and Power Pages for UI and interactive layer solutions in an end-to-end automation 

product. 

∙Ensure responsive design and Section 508 compliance for all deliverables. 

∙Participate in Agile / Agile Scrum development. 

∙Collaborate with cross-functional teams within Marlabs, the client, and potentially 3rd party 

partners and vendors. 

∙Communicate effectively with team members, business stakeholders, and end-users to 

gather requirements, create and run solution demonstrations, and provide project updates. 

∙Participate in configuration and code reviews. 

∙Create and maintain end-user, how to, help guides, checklists, and technical documentation. 

∙Integrate Power Platform with the ServiceNow platform. Using ServiceNow, support key ITIL 

processes and ServiceNow applications by developing and modifying the ServiceNow 

functionality. 

∙Create user documents, training, and other relevant materials that support end-users. 

∙Function as first-line support for Power Automate and related M365 and Power Platform 

solution end-users and client administrators. 

∙Performs fixes and enhancements as needed. 

∙Other duties and responsibilities as assigned. 

∙Required Experience - Power Automate project focus:  

∙Power Platform Development 

∙Power Apps Development 

∙Power Automate Development 

∙Power Pages Development 

We are looking for a dynamic and result-oriented Business Development Executive with hands-on experience in IT services sales and lead generation.

Key Responsibilities:

• Handling bidding portals (Upwork, Freelancer, Guru, etc.)
• Lead generation through Email Marketing & LinkedIn
• Client communication & proposal writing
• Requirement understanding & coordination with technical team
• Follow-ups and deal closure

Required Skills:

• Experience in bidding portals
• Practical knowledge of Email Marketing campaigns
• Excellent communication & negotiation skills
• Basic understanding of IT services (Web, Mobile App, AI/ML, etc.)
• Target-oriented and self-motivated

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

• Job Title:- Marketing Executive
• Location:- Ankleshwar
• Basic work territory:- Bharuch , Ankleshwar                                                   
• Marketing industrial plastics piping systems.

We are seeking a highly skilled and experienced Director of Growth to lead our company's growth initiatives and drive measurable results across various marketing channels. The ideal candidate will have a proven track record in performance marketing. Experience in brand building & influencer marketing is a huge plus.

As the Director of Growth, you will be responsible for developing and executing strategies to acquire paid customers and improve ROAS to maximize revenue growth across multiple channels.

About the product which needs to be sold:

• English proficiency is an aspiration for the majority of the Indian population, yet access to quality English learning resources remains limited. 
• Our spoken English product aims to address this gap by offering a 24/7 AI tutor accessible to anyone with a mobile device at an extremely affordable price.
• This is an affordable offering (<Rs.5000 ticket size) targeting the masses. 
• This product has the potential to transform the lives of hundreds of millions of people by granting them access to a top-notch English tutor.

Desired Previous Experience:

First-principled problem-solving experience across growth functions at fast-paced hyper growth startups.

At Supernova we sell affordable products to the masses, Experience selling to mainstream India and not just the top 5% is preferred.

Ours is also a low LTV product (<10k LTV) so we need our CACs to be at Rs.1000 or so, which is where we are today. So knowing how to target the masses and get conversions at low CACs and good ROAS is preferred.

Experience in handling performance marketing channels - Facebook Ads, Google Ads, etc., preferably in an Edtech startup.

Experience in working with influencers and running high quality influencer marketing campaigns for brand building and acquisition will be preferred, though not mandatory.

Experience in developing content and content marketing strategies to build a brand and get leads via social media channels like Facebook, Instagram, LinkedIn and others to drive growth.

Experience with brand building: Linked in posts of founders, Product videos to create excitement will be preferred, though not mandatory.

Familiarity with Whatsapp-based growth strategies and funnels will be preferred, though not mandatory.

Experience in offline marketing and working with tier 2 & 3 consumers will be preferred, though not mandatory.

Roles and Responsibilities:

Develop and execute a comprehensive growth strategy:

Collaborate with the executive team to define growth goals and objectives.

Identify key performance marketing channels, including Facebook Ads, Google Ads, and others, to drive customer acquisition and revenue growth.

Create and implement data-driven strategies to optimize campaign performance, conversion rates, and return on investment (ROI).

Performance marketing and advertising:

Oversee and manage all performance marketing channels, including Facebook Ads and Google Ads, to drive targeted traffic, conversions, and revenue growth.

Develop and implement A/B testing strategies to optimize campaign performance and improve key metrics such as click-through rates (CTR), cost per acquisition (CPA), and return on ad spend (ROAS).

Analyse campaign data, generate insights, and provide recommendations for ongoing optimization and improvement.

Brand building and positioning:

Develop and execute brand-building strategies to enhance brand awareness, perception, and customer loyalty.

Work closely with the marketing and creative teams to ensure brand consistency across all touch points, including advertising campaigns, social media channels, and content marketing initiatives.

Monitor industry trends, market competition, and customer preferences to inform brand positioning and differentiation strategies.

Influencer marketing and partnerships:

Identify and collaborate with relevant influencers, bloggers, and industry partners to drive brand awareness, reach new audiences, and generate meaningful engagement.

Develop and manage influencer marketing campaigns, including negotiation, contract management, and performance tracking.

Track and analyse the effectiveness of influencer campaigns and partnerships, making data-driven decisions for future collaborations.

Social media management: (Not mandatory but a good to have)

Oversee the company's social media presence across various platforms, including content strategy, community management, and engagement.

Monitor social media performance, analyze metrics, and generate insights to optimize content strategy and drive engagement and growth.

Stay up-to-date with social media trends, platform updates, and emerging technologies to leverage new opportunities for growth.

KPIs:

Reducing Customer Acquisition Costs

Revenue Growth

User Growth

Responsibilities:

• Writing and reviewing great quality code.
• Understanding functional requirements thoroughly and analysing the client's needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
• Determining and implementing design methodologies and tool sets.
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs.
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.
• Passionate about building great solutions.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

• Relevant expertise in C#, . Net framework/. Net core, Web Services/WCF/Web API, ASP. Net/MVC. JavaScript, OO JavaScript (ES6 onwards), HTML5/CSS, Angular/React/VueJS, OOA and OOD Concepts, Serverside JS: NodeJS/Express.
• Experience in Relational Database: SQL Server/MySQL/Oracle, Cloud Platform: Amazon/Azure/Google Cloud.
• Experience in Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha, Repositories: Git/SVN/TFS, CI/CD Tools: Jenkins/Grunt/Gitlab/Azure DevOps, Container Ecosystem: Docker/Kubernetes/Anthos.
• NoSQL DB: MongoDB/Cassandra/CouchDB/HBase/MarkLogic, Cloud Database: CosmosDB/ IBM DB2/SAP HANA/Amazon Aurora/DynamoDB.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns.
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Languages: C#, JavaScript, OO JavaScript (ES6 onwards).
• App Framework: . Net Framework/. Net Core.
• Web Framework: ASP. Net/MVC.
• Markups: HTML5/CSS.
• CSS Framework: Bootstrap/Foundation/Bulma.
• Frontend Framework: Angular 6 ( ) /React/VueJS.
• API Framework: WebServices/WCF/WebAPI.
• Relational Database: SQL Server/MySQL/Oracle.
• Cloud Platform: Amazon/Azure/Google Cloud.
• Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha.
• Repositories: Git/SVN/TFS.

Overall exp : 7 to 9 Years
Development Exp [Relevant exp] - 3 - 4 [Python] [MUST]

Job Functions/Duties and Responsibilities:
        Manage each project’s scope and timeline
        Work with product owners to handle backlogs and new requests
        Ability to work hand-on and independently with limited supervision
        Minimum 3 Years of experience on project management
        Drive for results and ownership
        An eye for detail, analytical and data oriented with logical problem-solving approach
        Resolve conflicts and remove obstacles that occur
        Help teams implement changes effectively
        Ensure deliverables are up to quality standards at the end of each sprint

Low Level with experience:
    Experience should be 2-3 years of Phyton + Database. [Urgent Opening]
    
Intern Level:
    Good programming skills at college level in any language.
    Database awareness.
    Team player
    Proactively learning about new technologies
    Approaching problems and creating solutions