Product Designer

Job description

Key Responsibilities:

• Develop comprehensive test plans and strategies tailored to the application’s features and use cases.
• Design, write, and maintain detailed test scenarios, test cases, and test scripts to validate application functionality & performance.
• Execute manual and automated tests, ensuring application quality and adherence to specifications.
• Collaborate closely with developers, product managers, and stakeholders to identify and resolve issues efficiently.
• Provide accurate testing timelines and ensure deliverables are met within the defined schedules.
• Lead end-to-end testing efforts, including integration, regression, performance, and user acceptance testing.
• Implement and oversee defect management processes, tracking bugs from identification through resolution.
• Continuously improve QA processes and methodologies to align with industry best practices.
• Mentor and guide junior QA team members to enhance team capabilities.
• Keep the top management informed on the key metrics along with status updates on the test results and application quality.

Required Skills:

• Extensive experience in test planning, scenario creation, and execution for web and mobile applications.
• Solid understanding of the travel domain—including accommodations, transportation, activities, and booking systems.
• Proficiency in testing tools such as Selenium, JIRA, Mantis, or equivalent.
• Familiarity with API testing tools (Postman, SoapUI) and database testing using SQL.
• Basic knowledge of AI/ML applications and their testing nuances.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication skills for coordinating with cross-functional teams and presenting QA findings to stakeholders.

About Voiceoc

Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:

• Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
• Assist & train Clients to use the system to its full extent and help them to resolve their support queries
• Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
• Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
• Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
• Carrying out periodic health checks to avoid churn
• Keeping Clients updated on new features, and new products they might find useful
• Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
• Upselling and cross-selling through review of Clients’ progress

Job Title: Primary Design Engineer

Experience: 2-4 years

Salary: 12-15 LPA

Location: Bangalore (BTM 1st Stage)

Working Days: Monday to Friday

No. of Positions: 2

Role Summary

The Primary Design Engineer will perform engineering activities to design primary electrical systems/equipment within the HV/EHV electricity grid, switchgears and power plants. This role involves ensuring that projects are executed in accordance with company procedures, contract specifications, and schedule commitments while adhering to international and local quality standards.

Responsibilities include needs analysis, primary system design, conducting site surveys, creation

of the technical documentations and taking the necessary responsibilities as a project design team

member. The role requires collaboration with internal teams, external vendors, and end customers

to ensure seamless integration and functionality of electrical design solutions.

Desired Experience

• A minimum of 2 years of hands-on experience with specific focus in HV/EHV substations, powerplants and switchgears.
• Prior experience working with utilities in the UK or Europe, providing familiarity with regional regulations and operational practices, which is advantageous for immediate deployment to assignments.
• Knowledge of design tools like AutoCAD for SLD’s, layouts, sectional views, cable schedules, earthing systems.
• Proficiency in primary equipment sizing such as Aux. TR, Diesel Gen, cable etc.
• Familiarity with factory and site acceptance tests from design to approval phase.
• Good communication skills with leadership qualities for team working culture, ability to generate techno economic reports with apt writing skills.

Key Responsibilities

• Develop and design primary systems for HV/EHV substations and power plants, ensuring reliable operation.
• Prepare the technical design documents, including general arrangement drawing, layouts, single line diagrams, sectional views, panel arrangements, cable schedules , earthing systems and technical specifications.
• Carry out site surveys, collection of the information of the current situation of the existing substations or power plants.
• Present the technical design of the primary system drawings, detailed specification etc. with the customers and stakeholders for approval.
• Possess sufficient knowledge and/or experience to work safely in an HV/EHV substation, adhering to HSE regulations and industry standards such as OSHA or equivalent guidelines to mitigate risks and ensure compliance.
• Prepare load lists for auxiliary services such as AC distribution system, DC distribution system and UPS/Inverter distribution system.
• Possess familiarity with industry standards and codes such as IEC, IEEE, and local regulations.
• Demonstrate proficiency in analysis tools like ETAP, DIgSILENT PowerFactory, or similar software.
• Have substation, power plant and MV switchgear knowledge is mandatory.
• Possess knowledge of load flow analysis and power system.
• Possess knowledge of renewable energy integration, energy storage systems, and smart grid technologies.
• Calculate the equipment sizing such as transformer, diesel generator, cable etc.
• Provide technical support to site teams during construction works to ensure proper functionality within electricity grid.
• Ensure all engineering documentation such as basic design documents, system configurations, and standard operating procedures are accurate.
• Work closely with project managers, secondary design engineers, civil design engineers and other stakeholders to ensure seamless integration of primary systems/equipment.
• Be accountable for identifying the correct Point(s) of Work and protecting the Working Party or any Third Parties through the provision of Special Operating Conditions or Restrictions.
• Promote and enforces safe working environment by enforcing and supporting adequate HSE measures in all activities undertaken by himself & the team, follows ethics and compliances as per company guidelines.

Client Introduction:

We are a global knowledge enterprise driving energy and water industry transformation through innovative solutions. With a strong focus on sustainability, digitalization, and smart infrastructure, we collaborate with utilities, governments, and large enterprises to optimize performance and build a future-ready power network.

Employees: 1000+

Countries: 10

We are seeking a dynamic Social Media Marketing Manager to handle our brand’s social media presence and spearhead influencer marketing projects. The ideal candidate will be responsible for developing and executing social media strategies, engaging with audiences, and collaborating with influencers to enhance brand visibility and engagement.

Key Responsibilities:

Develop and implement social media strategies to drive brand awareness, engagement, and conversions.

Manage and optimize brand presence across platforms like Facebook, Instagram, LinkedIn, Twitter, and YouTube.

Plan and execute influencer marketing campaigns, building relationships with key influencers and content creators.

Create and oversee engaging content, including posts, stories, reels, and videos.

Monitor social media trends, competitor activities, and audience insights to refine strategies.

Analyze and report performance metrics, ensuring continuous improvement in engagement and reach.

Collaborate with internal teams, designers, and content creators to align branding and messaging.

Manage paid social media campaigns and optimize ad performance for maximum ROI.

Required Skills & Qualifications:

Experience: Minimum 4+ years in social media marketing and influencer management.

Strong understanding of social media algorithms, trends, and best practices.

Hands-on experience with tools like Meta Business Suite, Hootsuite, Buffer, and Google Analytics.

Proven track record of successfully managing influencer collaborations and partnerships.

Excellent communication, creative writing, and analytical skills.

Ability to work in a fast-paced environment and manage multiple projects effectively.

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

3-15 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization )

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

Outline of the responsibilities

• Daily and Monthly Responsibilities:
• Utilise Pipedrive, cold calling, LinkedIn and email to generate new sales opportunities
• Identify prospect's needs and suggest appropriate products/services
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and sales executives
• Report to sales manager with weekly, monthly, and quarterly results

• Required Skills and Qualifications:
• 1-3 years of sales experience, with a history of exceeding lead targets
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Strong desire and ability to move up within a sales organization
• Experience in prospecting in US market

• Preferred Qualifications:
• Proficiency with Pipedrive or other CRM software
• Prior experience as a sales and business development rep with a track record of achieving sales quotes

• Assisting with day to day operations of the People Office functions and duties
• Dealing with employee requests regarding human resources issues, rules and regulations
• Developing and implementing the HR strategy aligned to the business objectives
• Supporting and coaching the management team on all people-related matters, including business change and transformation
• Forming strong relationships with the business teams to be able to challenge and coach in a high-performance environment
• Monitoring, measuring and reporting on HR issues, opportunities and development plans and achievements within agreed formats and timescales
• Facilitating as a mediator when required to try and resolve employee grievances
• Supporting the Talent Acquisition process
• Establishing and maintaining appropriate systems for identifying, planning, delivering and measuring learning and development
• Coordinating People Office projects (meetings, training, etc)
• Promoting the company's culture as a great place to work
• Being pro-active member of the People Office team
• Onboarding of the new joiners, coordinating with colleges for the campus hiring
• Preparation of appointment letters, relieving letters, contracts, appraisals
• Handling recruitment work from time to time and conducting HR interview rounds

What you need to have:

• At least 7+ years of experience as HR manager or assistant HR Manager
• At least 1 year of experience in any Salesforce consulting company, similar to our business
• Excellent communication skills and presentation skills