Trainer & Content Manager

Strategy & Operations Generalist (Visuals & Documentation)

About the Role:

We are looking for a high-IQ, high-output Strategy & Operations Generalist to join our team as a "Force Multiplier." This isn't a role for someone who wants to stay in a narrow lane; it’s for a smart thinker who thrives on variety, speed, and excellence.

Your primary mission is to translate complex ideas, raw data, and messy brainstorms into world-class visual narratives (PowerPoint) and airtight documentation. You will work closely with leadership to ensure our strategy is communicated clearly and our operations are documented flawlessly.

Key Responsibilities:

Executive Storytelling: Design high-stakes PowerPoint presentations for board meetings, client pitches, and internal strategy sessions. You don't just "make slides"; you build the narrative arc.

Technical & Process Documentation: Draft clear, concise, and professional documentation, including SOPs, project reports, white papers, and research summaries.

Information Synthesis: Take hours of voice notes, scattered data points, or 20-page research papers and distill them into 1-page executive summaries or 5-slide decks.

Strategic Support: Act as a "Chief of Staff" style resource for various departments, jumping in to solve problems, organize workflows, and move projects across the finish line.

Quality Gatekeeping: Ensure every external-facing document or deck meets the highest standards of logic, grammar, and design.

Who You Are (The "Horsepower" Profile)

Intellectual Curiosity: You are a fast learner who can wrap your head around a new industry or technical concept in hours, not days.

Design-Forward Mindset: You have a "Power User" command of PowerPoint or Keynote. You understand whitespace, hierarchy, and how to use data visualization to tell a story.

Exceptional Writing: Your prose is lean, logical, and persuasive. You can write for a CEO or a developer with equal ease.

Relentless Execution: You have the "horsepower" to handle high-pressure deadlines without losing attention to detail.

Autonomous Problem-Solver: You don't wait for a manual; you build the manual. You are comfortable with ambiguity and "figuring it out."

Requirements:



Experience: 2–5 years in management consulting, startup operations, executive support, or a research-heavy role.

Tech Stack: Mastery of PowerPoint/Google Slides and Notion/Google Docs. Familiarity with AI tools (LLMs) for research and drafting is a major plus.

Portfolio: Ability to demonstrate previous work (decks or writing samples) that showcases your ability to simplify complexity.

Education: Bachelor’s degree in Business, Communications, International Relations, or a related field (or equivalent "real world" experience).

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

We are seeking a dynamic and enthusiastic Sales Executive to support our business development efforts in the secure logistics and asset tracking sector. This role is ideal for someone early in their career, eager to learn, and ready to grow with an innovative tech-driven company.

Key Responsibilities:

• Assist in generating and following up on sales leads
• Support field and B2B client sales for logistics security solutions
• Build and maintain strong client and partner relationships
• Collaborate with technical and operations teams for custom requirements
• Maintain CRM records and sales documentation

Desired Skills & Attributes:

• Good communication and interpersonal skills
• Basic knowledge of electronics/IoT systems is a plus
• Willingness to travel if required
• Self-motivated and eager to grow in a startup environment

Candidates from Transport and logistics shall be preferred

We welcome aspiring Electronics Diploma students OR Fresh Graduates (UG/PG) or Final Year Students in any stream for a 6-month hands-on internship in the field of tech-enabled sales and smart logistics solutions. Interns will gain real-world experience in lead generation, client interactions, and supporting the sales cycle for our IoT-based tracking products and services.

Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.

Sarcon is a leading edge VIrtual Events company. We are looking for a driven, result-oriented, seasoned sales executive to accelerate growth.

You would be responsible for the international sales of our B2B SAAS products. The products are cloud based and can be sold remotely in any geography.

Typical Responsibiliies

• Reach out to prospects via LinkedIn, Email, Calls etc
• Set up Appointments, and present product demo
• Send over proposals and successfully close deals
• Take ownership of your sales pipeline and maintain meticulous logs of sales activity
• Guide customer into customer success in partnership with the Customer Success team
• We work in the event technology space so connections with event organizers/ event managers is a big plus.
• Prior experience with B2B Software sales - a must.
• Bonus - Prior experience in managing teams
• You must atleast have 4 years of experience in B2B SaaS sales experience or have connections in the events space to be considered.

Job brief

We are looking for a qualified Mobile developer to join our Engineering team. You will be working with our engineers to develop and maintain high-quality mobile applications.

If you’re passionate about mobile platforms and translating code into user-friendly apps, we would like to meet you. As a Mobile developer, you’ll collaborate with internal teams to develop functional mobile applications, while working in a fast-paced environment.

Ultimately, you should be able to design and build the next generation of our mobile applications.

Responsibilities

• Support the entire application lifecycle (concept, design, test, release, and support)
• Produce fully functional mobile applications writing clean code
• Gather specific requirements and suggest solutions
• Write unit and UI tests to identify malfunctions
• Troubleshoot and debug to optimize performance
• Design interfaces to improve user experience
• Liaise with the Product development team to plan new features
• Ensure new and legacy applications meet quality standards
• Research and suggest new mobile products, applications, and protocols
• Stay up-to-date with new technology trends

Requirements and skills

• Proven work experience as a Mobile developer
• Demonstrable portfolio of released applications on the App store or the Android market
• In-depth knowledge of at least one programming language like Swift and Java
• Experience with third-party libraries and APIs
• Familiarity with OOP design principles
• Excellent analytical skills with a good problem-solving attitude
• Ability to perform in a team environment

Job description

As a Front Desk Officer cum Admin Assistant, you will be the first point of contact for the school. Duties include offering administrative support across the school. You will welcome parents and greet people who visit the school. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Multitasking skill is essential for this position. Ultimately, a Front Desk cum Admin Executive's duties and responsibilities are to ensure the front desk welcomes parents positively and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome parents/visitors as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen, and forward incoming phone calls
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
• Provide basic and accurate information in person and via phone/email
• Receive, sort, and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk
• Collect cash fees and issue receipts
• Order office supplies and keep an inventory of stock
• Arrange internal and external transportation for school events, activities, trips, guests, etc
• Staff, students, and parents access card printing
• Perform other clerical receptionist duties such as filing, photocopying, etc.
• Perform all other ad-hoc tasks assigned by the line manager.

Qualifications

• Excellent verbal and written communication skills
• Prior experience in a similar role is preferable
• Graduation/post-graduation in any one of the streams

Strong Experience across Applications Migration to Cloud, Cloud native Architecture, Amazon EKS, Serverless (Lambda).​

Delivery of customer Cloud Strategies aligned with customers business objectives and with a focus on Cloud Migrations and App Modernization.​

Design of clients Cloud solutions with a focus on AWS.​

Undertake short-term delivery engagements related to cloud architecture with a specific focus on AWS and Cloud Migrations/Modernization.​

Provide leadership in migration and modernization methodologies and techniques including mass application movements into the cloud.​

Implementation of AWS within in large regulated enterprise environments.​

Nurture Cloud computing expertise internally and externally to drive Cloud Adoption.​

Work with designers and developers in the team to guide them through the solution implementation.​

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.