Product Designer

• 6+ years of experience as a Scrum Master
• Must have experience leading a team of around 15-20 team members in an Agile environment.
• Experience working in multi-geo or offshore environment
• JIRA experience
• Excellent verbal, written and presentation skills
• Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction
• Proven problem solving skills from problem assessment to solution selection
• Ability to identify alternatives and make contingency plans
• Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities
• Proven ability to thrive in a fast paced, dynamic environment
• Ability to handle multiple projects and assignments
• Ability to demonstrate critical thinking, providing options and recommendations relating to resolving issues, mitigating risks, and resolving escalated items.
• CSM (Certified) or PMP (Certified) Good to have

We are looking for an expert Back-End Developer who is fluent in the latest server-side, web capabilities and technologies. This will include all aspects of the creative process from conceptualizing to completion including design, development, presenting ideas, and working with leadership to build on the InterProducTec brand values, etc.

Node. JS, Java Script, Couch DB, Mongo DB, Database designer, Cloud Computing, Deployment Management, IT Security, DBA, Database Architect, Data modeling, Data integration, InfluxDB, No SQL

• Use your knowledge about High Availability, Load Balancing, Scalability, Distributed Computing in order to design database architectures and data structures that can grow with our business
• Collaborate with Product, Engineering and Business teams to drive the architecture, design, development and deployment of our analytics and a reporting portal
• Identify a n d address architecture challenges to ensure a robust, safe, securely accessible, highly available and highly scalable product that meets or exceeds customer and end- user expectations
• Collaborate with leadership and technology teams on creative concepts, and then launch and shape the required design components for each presentation and/ or production
• Able to work closely/ collaborate with multiple product development teams including software developers

• Engineering in Computers or IT
• 2-5 years of experience with J S
• 2-5 years of experience with No SQ L (Couch DB / MongoDB)
• Experience with Agile Software Development

• Knowledge in Software Deployment
• Knowledge in IT Security for Web Services
• Expert in using Revision Control Systems (git)
• Must have outstanding communication a n d collaboration skill

Who We Are:

InterProducTec Virtual Labs Pvt. Ltd. (herein called ‘IPT’) is an Artificial Intelligence and IT company providing virtual support to production processes in varying areas of the food industry. Our intelligent sensor systems help our clients achieve the best quality and the most efficient production processes. IPT is backed by multiple experienced investors and industry savvy founders. Over 70 years of research & development are the foundation of our innovative high-tech solutions. Our headquarters in Munich (Germany), with offices in New York (U) and Mumbai (India) allow us to have a rapidly growing international client base.

Role : React JS Developer 

• 3-5 years of experience as a React JS developer. 
• Must have Working Experience in a product based organization at least 18 months.
• Good Communication skills must. 
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
• Thorough understanding of React.js and its core principles 
• Experience with popular React.js workflows (such as Flux or Redux) ● Familiarity with newer specifications of ECMAScript
• Experience with HTML,CSS, Bootstrap and UI Design 
• Knowledge of RESTful APIs 
• Knowledge of modern authorization mechanisms, such as JSON Web Token ● Familiarity with modern front-end build pipelines and tools 
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc. 
• Ability to understand business requirements and translate them into technical requirements 
• Familiarity with code versioning tools {such as Git} 

Responsibilities

• Manage incoming calls, chat and emails from customers in a prompt and swift manner

• Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable

• Manage and resolve customer complaints, escalate to concerned authority when necessary

• Build sustainable relationships and trust with customers through open and interactive communication

• Provide accurate & complete information to improve customer satisfaction leading to noticeable results

• Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

• Graduate from any stream
• 2+ years experience in a customer support role

• Strong Track record of performance 

• Strong listening , written and verbal communication skills

• Customer focus and adaptability to different personality types

• Ability to multitask, set priorities and manage time effectively

• Must be fluent in English, proficiency in other languages is an advantage.

• Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 

• Systems: REST & Graphql API’s, WSDL, XML JASON. Integration protocol, data exchanges between systems. Magento, Logistics, ERP integration experience
• Role: Will be responsible for developing and integrating API framework. Build service layer.
• Education : B.Tech – CSE, premium institute
• Experience : 3-6 Years, High transactional website, multiple system integration, AWS, Middleware and MySQL, MongoDB, Restful API. Team player, Passion for Coding. Magento eCommerce system design and database is desirable