Content Writer

Job Title : ServiceNow Senior Developer / SNOW Engineer

Experience : 6+ Years

Location : Hybrid (Client office visit 3 times/month – Noida / Bengaluru / Pune / Hyderabad / Chennai)

Contract Duration : 6 Months (Extendable)

Job Summary :

We are looking for an experienced ServiceNow Senior Developer to lead technical development and configuration activities across multiple ServiceNow modules. The candidate should be capable of driving end-to-end implementation, customization, integrations, and platform enhancements while collaborating with cross-functional teams.

Mandatory Skills :

ServiceNow Development, ITSM, HRSD, CSM, SPM, CMDB, ITIL, ServiceNow AI, IntegrationHub, Flow Designer, REST APIs, Service Catalog, Business Rules, Client Scripts, ServiceNow Certifications.

Key Responsibilities :

• Lead development and configuration activities within the ServiceNow platform.
• Design, develop, and implement solutions across ServiceNow modules.
• Build workflows, integrations, automations, and platform customizations.
• Manage CMDB, ITIL processes, and platform best practices.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Take ownership of technical delivery and support team initiatives.

Required Skills :

• 6+ years of hands-on ServiceNow development and configuration experience.
• Strong experience in ITSM, HRSD, CSM, SPM, CMDB, and other ServiceNow modules.
• Experience with ServiceNow AI capabilities and integrations.
• Strong understanding of ITIL processes.
• ServiceNow certifications are mandatory.
• Self-driven mindset with strong ownership and problem-solving skills.

Preferred Skills :

• Exposure to the US Healthcare domain.
• Ability to adapt and work across multiple responsibilities as required.

Requirements and Skills:

● Bachelor’s degree in Architecture.

● Proven working experience of 2 to 4 years as an Architect.

● IIA association is a plus.

● Strong portfolio to demonstrate artistic skills.

● Strong imagination and the ability to think and create in three dimensions.

● Proficiency in architectural design software, including AutoCAD, Revit, SketchUp, and Adobe Creative Suite.

● Expert knowledge of building products, construction details, and relevant rules, regulations, and quality standards.

● Excellent drawing skills and familiarity with design software (Adobe Photoshop, SketchUp, 3d Studio VIZ, or similar).

● Visual awareness and a keen eye for detail.

·      GST, TDS, P&L STATEMENT, BANKING KNOWLEDGE & LOAN DOCUMENT PREPARING MANDATORY SKILLS

·      

Sustain strong relations with existing clients to ensure their long-term satisfaction and retention.

·      Collaborate with various departments to create and implement sales strategies and meet sales targets.

·      Prepare sales presentations and showcase the benefits of the product to prospective customers.

·      Negotiate favorable contracts and agreements with clients to ensure the satisfaction of both parties.

·      Address client inquiries and resolve their issues promptly, thus enhancing customer service quality.

·      Stay updated on the latest industry trends and the competitive business landscape.

·      Collaborate with internal teams to support overall sales activities and enhance the client experience.

·      Prepare regular sales reports and update the management on departmental activities, progress, and daily challenges.

·      Attend industry events and conferences to build professional networks and prospective client base with product demonstrations.

·      Track market changes and competitor activities to identify growth opportunities.

·      Assist the product development team in making product enchantments based on client feedback.

·      Conduct market audits to identify new business opportunities and prospective clients.

·      Work closely with the marketing department to develop promotional content and campaigns.

·      Manage the entire sales pipeline to ensure that all leads are followed promptly.

·      Stay updated on the market best practices and sales and account management regulations.

Account Executive Qualifications

·      Bachelor’s degree in business administration, marketing, or a related field.

·      Prior experience of 5-12 years as an Account Executive or a similar sales role.

·      Strong communication and interpersonal skills.

·      Ability to build strong rapport with clients and colleagues.

·      Excellent negotiation and persuasion skills.

·      Strong organizational and project management skills.

·      Proficiency with MS Office Suite.

·

Role – Dynamics 365

Experience – 3 years & above

Location – Remote, Jaipur , Gurgaon, Noida

Job Description:

·       Gather requirements from the client

·       Proactively builds and manages relationship with client management

·       Developing business cases, project plans and project documentation.

·       Deliver projects/work on-time, on-budget, and in a way that accomplishes client goals 

·       Reviews and ensures high quality of work is delivered  

·       Meets deadlines and manages competing priorities under pressure 

·       Apply creative thinking to identify possible reporting solution alternatives 

·       Travel to client locations as per the project and/or client needs 

Must Have:

·       5+ years of project experience and Min 2+ years’ experience in Power Platform development and customizations.

·       Deep understanding of D365 capabilities, architecture, and deployment of online solutions.

·       Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.

·       Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.

·       Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI.

·       Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3rd party APIs, and Custom Workflows with Dynamics CRM.

·       Good experience in Portals and USD development with CRM.

·       Experience in assisting with integration of CRM with other business systems and applications.

·       Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 CRM projects.

·       Proficiency in OOB Customizations like Business Rules, Workflows, Actions, Security roles configurations.

·       Good knowledge in code and project management using Azure DevOps.

·       Experience in the Power Apps component framework

 Good To Have: 

·      Microsoft Dynamics CRM and Power Platform certifications.

 Desired Candidate Skills: 

·      Excellent interpersonal and leadership skills.  

·      Superior understanding of current applications and trends in IT.  

·      Good knowledge of all phases of IT including network administration, computer support, help desk, software development or specialization in one area.  

·       Experience in client communication 

·       Proficient in communication.

·       Mentoring skills of junior resources.

·      Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis 

·      Ability to conduct business user workshops, design reviews, executive presentations, and 

·      lead other senior stakeholder/sponsor meetings 

·      Experience in delivering end to end reports

·      Must be able to travel to client locations if needed

·      Is detail oriented and deliverables focused 

 Key Skills: Dynamics 365 & Power Platform, Azure DevOps

Do you have excellent tech knowledge, have worked a little and wish to take your career in a new direction, then this role is for you.

What you need to have:

What you need to have: