Business Development Manager

JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

Role

We are seeking an experienced Senior Fullstack Engineer to join our team, working closely with the global content platform and new initiatives team. Your primary focus will be on developing new products, creating prototypes, and exploring novel use cases with emerging technologies. In this role, you'll collaborate closely with product managers and the platform team to drive innovation, rapidly develop new applications, and push the boundaries of what's possible with cutting-edge tech. If you're passionate about pioneering solutions and want to shape our company's future through creative exploration of new possibilities, we want you on board.

Responsibilities

• Take a lead role in the full software development lifecycle for assigned applications, encompassing design, hands-on engineering, prototype development, and code reviews.
• Mentor and guide engineering peers while driving transformation within various technology domains.
• Serve as an engineering leader on an agile team, focusing on building scalable software solutions through consistent development practices, including tools, common components, and documentation.
• Lead and manage code reviews, ensuring high-quality codebase.
• Promote engineering excellence, particularly in the realm of automated unit testing.
• Collaborate closely with product owners to define product and engineering roadmaps.
• Tackle software debugging and identify code defects for remediation.
• Oversee the deployment, support, and monitoring of software in both development and production environments.
• Contribute to the automation of deployment processes in various environments.
• Work towards ensuring that all applications can scale and explore self-healing solutions.

Requirements

• 5+ years of experience with web application frameworks such as Symfony, Laravel, React, or similar. GraphQL experience is a plus.
• Experience with data-driven architecture and systems design, RESTful APIs, and microservices architecture.
• Proficiency utilizing SQL, NoSQL, in-memory, and distributed SQL (e.g., PostgreSQL, Redis, MongoDB, AuroraDB)
• Experience integrating with 3rd party APIs, external frameworks, and libraries
• Expert-level understanding and implementation of cloud-native architectures (AWS serverless or containers preferred) at scale in production
• Demonstrated understanding and implementation of software design principles such as SOLID and DRY with Software as a Service (SaaS), multi-tenancy application development
• Embraces the concepts of Agile Scrum software development and its related collaboration and issue-tracking tools (e.g., JIRA, Rally)
• Experience working in a Continuous Integration / Continuous Delivery (CICD) model, including GitHub and CI pipeline automation tools
• Ability to triage and resolve incidents and lead incident investigations.
• Must be able to ensure Agile/Scrum concepts and principles are adhered to and be a voice of reason.

Why Join JoVE?

• When working with JoVE, you can expect salary and benefit package competitively placed within the local market
• You will make a direct impact in accelerating science research and in improving student learning in science education
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration
• Our strong promotion from within culture draws a clear path to advance your career with us

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Key Skills :

• Very good understanding of data visualization techniques, dashboarding and KPIs.
• Minimum 2 years of experience in any of the reporting tools like SAP Business objects.
• 2 years of experience in SAC.
• Extensive hands-on experience with SAP Analytics Cloud, including data modeling, story creation, dashboard design, and administration.
• Good understanding of data visualization and analytics best practices, with the ability to design compelling and user-friendly dashboards and visualizations.
• Strong knowledge of data connections and data integration with SAP and non-SAP systems, including experience with data extraction, transformation, and loading (ETL) processes.
• Proficiency in SQL and experience working with relational databases and data warehousing concepts.
• Strong problem-solving skills and ability to analyze complex business requirements and translate them into technical solutions.
• SAP Analytics Cloud certification is preferred.

Firmway

Our software’s are used by large corporates and their auditors for automating balance confirmation and accounts reconciliation. We are looking for a star developer who is looking challenging work, shorter deadlines, kickass mentorship, a rock-solid career growth plan.

About the Role

Firmway is looking for a candidate who is willing to with the FinTech Startup to take it to the next level. The candidate must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases.

Someone who can take ownership of the responsibility and is willing to go that extra mile. Someone who is hungry for knowledge and wants to climb up the ladder quickly. 

Key Tasks and Responsibilities

• Modifying existing code with new features available in current and future deployments.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Understand user requirements and prepare an algorithm.
• Write clean, high quality, optimized & reusable code.
• Maintain Security of the Application.
• Identifies competitive advantages and technological trends for the benefit of a company.

Key Skills

• Must be proficient in PHP, Laravel, Mysql, AWS technology stacks.
• Must have experience in working on a framework such as Laravel, front-end development skills including Javascript & JQuery.
• Experience with REST-based API Development.
• Knowledge of Object-Oriented Programming (OOP) Concepts, MySQL, CSS3, JSON, XML & MVC.
• Knowledge of Networking and Versioning.
• Familiarity with SQL/NoSQL databases and their declarative query languages.
• Strong programming skills with an understanding of project cycles, development environments, and source control techniques.

Good to Have Skills:

• Ability to work without supervision.
• Efficiently handles tasks in a reasonable amount of time.
• Ability to communicate with clients, colleagues and management to explain complex issues clearly and concisely.
• Excellent learner.
• Multi-task and manage tasks with varying priorities.

Experience: 1 year.

Education : BE / B.Tech / M.Tech / MCA in CS/IT

Benefits

Being part of a startup that’s turning out to be a game-changer, you will be blessed with:

• Freedom to try new things.
• 2 Saturday’s off.
• Dress code – Casual.
• Take-it-when-you-need-it vacation.

Apply here - https://firmway.in/job

• We are hiring a MEAN/ MERN/ Fullstack Developer for Dehradun location with Ftechiz Solutions.

  
  

• In depth knowledge of NodeJS, ExpressJS/ Mongo DB, Angular Js

• Experience creating front end applications using HTML5, Angular, LESS/SASS.

• Hands on experience with JavaScript Development on both client and server-side.
• Ability to work both independently and in collaborative teams to communicate design and build ideas effectively.
• Able to handle multiple projects and competing deadlines.
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation.
• Excellent communication and Client interaction.

What You Will Be Doing:

• Create highly responsive B2C web-app using a wide range of open source frontend and backend technology.
• Create single page applications using a wide range of javascript & cutting edge libraries/frameworks.
• Responsible for the full lifecycle of a project, including development, unit testing, system testing and change management.
• Research technical issues and provides recommendations to enhance JavaScript products.
• Manage/Lead a team of 10+ javascript fullstack developers to handle a wide range of projects across different products.
• Code reviews, Overall project estimations, Estimation reviews, Project planning.
• Interact with stakeholders for the development requirements gathering.
• Layout a technical career growth plan for the team members.
• Working with multiple projects.

 What we are looking for:

• Bachelor’s degree in Computer Science or equivalent preferably from IIT,NIT & other premier institutes.
• Rockstar Javascript developer, who appreciates the intricacies of JS as well as passionate to follow new trends in JS.
• Experience with product companies.
• 9-12 yrs of software development on advanced JavaScript stack (Native Javascript, Asynchronous Request Handling, AJAX, HTML5, CSS3, etc).
• 2-4 yrs of experience in leading and mentoring a team. 
• In-depth knowledge in ReactJS & NodeJS
• Proficiency in any other modern web frameworks will be a plus.
• A solid knowledge of advanced data structures & algorithms.
• Proficient in Computer Science fundamentals & object-oriented design.
• Solid understanding of cross-browser compatibility issues and ways to tackle those.
• Must possess a track record of building Single Page responsive UI.
• Experience with Databases such as NoSQL and any RDBMS will be a plus.
• Experience with transport protocols such as TCP, HTTP & WebSocket.
• Expressing and appreciating design patterns is a real addition.
• Critical of coding practices and development methodologies.

.

We are looking for Presentation Specialist (or Presentation Designer) who can work with our business to design a presentation in PowerPoint or another program in order to highlight a particular product or service, work on the project brief from our clients to articulate branding and marketing concepts to the brand’s audience through visual concepts. You’ll be part of a cross-functional team that’s responsible for the entire creative campaign starting from conception to deployment.

Why Will I Apply?

1.I will have Experience to be a part of a brand journey from scratch

2.I will have freedom to fail in pursuit of disruption.

3.I will work and compete with the brightest minds in the category

4.I will enjoy the pressure and perks of higher hierarchy 

Roles

1.Campaign ideation and visual presentation on how the branding and messaging for a brand will look like.

2.Creating branding assets still or motion that will be used by the brands to market their products PAN India.

3.Hire and lead an external team in case the work has to be outsourced through excellent contacts in the industry.

Responsibilities

1.Team player with a knack for visual design and utility.

1. Deadline driven, organised and understand how people view and understand content.

3.Internet savvy but people friendly, should be as comfortable with a marketing team as they are with any digital device.

Greetings from Techspian Services Pvt Ltd.

Position: Software Developer
Experience: 3-6 yrs

Notice Period: Less than 30 days

Requirement:

• Minimum 3-6 Years of Experience in .Net Technology
• Technical expertise Must in such as. NET Framework, C#, VB. Net, MVC

• Understanding of SQL Server, Web Services, Entity Framework, Web API, RESTful services
• Excellent analytical and problem-solving skills
• Excellent Written and Communication skills
• Ability to work and prioritize multiple projects.
• Home office that provides the right ambiance to focus on work

Perks and Benefits
Health Insurance | Work Flexibility | Work From Home | Internet Reimbursement