About the Role:
Recruit a team of superheroes to exponentially grow HelpNow’s impact across India! Run an engaging community with team and clients. Write compelling articles on our organisation, industry and for the users.
Job Responsibilities:
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Source and interview candidates for our Job openings.
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Write content for LinkedIn, Blog, WA & more.
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Manage patient response and replies on Twitter, WA, Insta
- Collect Patient Stories and Testimonials.
Drive employee community and dispute resolution at HelpNow.
The candidate should have minimum 4 years of experience at:
- Connecting with people of all kinds
- Good command over English and Hindi
- Critical thinking and sharp observation skills
- Basic human psychology may be useful

About HelpNow
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- demonstrates a growth mindset, seeks feedback often and is effective in continuous personal and professional development
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- defines the architecture, best practices and coding standards for the product development team
- supports continuous technical improvement by investigating alternatives and technologies and presenting these for architectural review
- motivates team members and extends goodwill to other employees while having fun!
In order to be successful in this role, we need someone who has:
- 2+ years of software industry experience
- Strong Expertise in JS, PHP, React, Node, Angular2+, MySQL, PostgreSQL
- Solid understanding of software design, development, testing, and problem-solving
- Expertise in coding efficient, high quality and modularized software
- Experience in developing Web services - Rest/Soap APIs/HTTP API - Microservices
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- Strong exposure on Database like RDBMS - Postgres DB / NoSQL DB like DynamoDB, Elasticsearch
- Experience in Cloud / Storage like Amazon (AWS) - EC2/EBS/S3
- Expertise in test automation
- Familiarity with Unix shell and source control systems and tools such as git
- Strong technical leadership skills
- Comfortable collaborating with designers, front-end developers and other team members
- Strong communication skills
- Technical Coaching and mentoring skills
- Understanding of machine learning, natural language processing is a plus

