Product Analyst

SALES MANAGER (SAAS)

Company: Consumer Internet / E-Commerce

Company Size: Mid-Sized

Experience Required: 4 - 6 years

Working Days: 5 days/week

Office Location: Chennai / Bengaluru

Key Skills: SaaS, B2b Sales, Customer Relationship Management (CRM)

Review Criteria:

Mandatory:

• Strong sales executive profile
• Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms
• Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure
• Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.
• Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders
• Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.
• B2B SaaS Product companies

Preferred:

• Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions accordingly.
• Preferred (Attitude & Ownership): Demonstrates entrepreneurial mindset, proactive approach, accountability, and high-energy sales attitude.
• Preferred (Education): Graduate/Postgraduate degree (Business / Marketing preferred but not mandatory).

Role & Responsibilities:

You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.

Key Responsibilities:

• Prepare for the sales calls including conducting research and building sales decks
• Leading the prospective client calls, sending pitches, and closing new deals.
• Presenting company products as a solution to the prospective client’s business challenge/needs
• Manage the full sales cycle from prospecting to closing for new customers
• Should be flexible working in shifts or in different time zones
• Excellent communication and interpersonal skills.
• Develop a pipeline of qualified opportunities and consistently maintain an accurate forecast
• Liaise and partner with other internal departments to manage complex sales opportunities

Ideal Candidate:

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Graduate/Postgraduate or equivalent
• 4-6 years of SaaS sales experience required
• Ability to hunt new business and manage a pipeline
• Great team player
• Strong analytical, communication, and writing skills
• Entrepreneurial spirit highly encouraged
• Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day
• Great listening skills and a desire to learn proper consultative selling techniques
• High-energy and positive attitude
• Attention to detail and the ability to multitask while maintaining a high quality of work
• Confidence to overcome objections and convert interest into qualified

Perks, Benefits and Work Culture:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.
• 
  

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Role: ME Designer

Exp: 3-6 Years

CTC: up to 15 LPA

Location: Pune & Bangalore

Basic Qualifications

• Master of Science in Mechanical Engineering, Automotive Engineering, or related field 

• Minimum of 3 years of experience in embedded design developments 

• Experience in Design for Assembly and Design for Manufacturing methodology. 

• Familiar with more than 1 leading CAD design tool \

Should have experience in:

• UG nx or CATIA CAD tool min 3-6 Yrs. 

• Experience in CAD Modeling and Detailing min 3-6 Yrs. 

• PLM tools (ENOVIA, Tecamente etc.) min 3-6 Yrs. 

• CAE Tools Ansys for Mechanical Preferred.

Job Responsibilities:

• Managing and maintaining the efficient functioning of containerized applications and systems within an organization
• Design, implement, and manage scalable Kubernetes clusters in cloud or on-premise environments
• Develop and maintain CI/CD pipelines to automate infrastructure and application deployments, and track all automation processes
• Implement workload automation using configuration management tools, as well as infrastructure as code (IaC) approaches for resource provisioning
• Monitor, troubleshoot, and optimize the performance of Kubernetes clusters and underlying cloud infrastructure
• Ensure high availability, security, and scalability of infrastructure through automation and best practices
• Establish and enforce cloud security standards, policies, and procedures Work agile technologies
• 
  

Primary Requirements:

• Kubernetes: Proven experience in managing Kubernetes clusters (min. 2-3 years)
• Linux/Unix: Proficiency in administering complex Linux infrastructures and services
• Infrastructure as Code: Hands-on experience with CM tools like Ansible, as well as the 
• knowledge of resource provisioning with Terraform or other Cloud-based utilities
• CI/CD Pipelines: Expertise in building and monitoring complex CI/CD pipelines to 
• manage the build, test, packaging, containerization and release processes of software
• Scripting & Automation: Strong scripting and process automation skills in Bash, Python
• Monitoring Tools: Experience with monitoring and logging tools (Prometheus, Grafana)
• Version Control: Proficient with Git and familiar with GitOps workflows.
• Security: Strong understanding of security best practices in cloud and containerized 
• environments.

Skills/Traits that would be an advantage:

• Kubernetes administration experience, including installation, configuration, and troubleshooting
• Kubernetes development experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

This is a full-time on-site role for a Graphic Designer located in Hyderabad. The Graphic Designer will be responsible for creating graphics, graphic design, logo design, branding, and typography for various projects.

JTC provides software solutions to enterprises across the world. We believe that we can only succeed if and only if we have a passionate driven, and capable team. People are at the core of who we are.

We are looking for a person who will be responsible to understand our core values and translate them to create a workplace where our team feels proud to come to work every day.

Responsibilities:

1. Implement recruiting strategies to find the right person for each role in the organization, keeping diversity and inclusion as core values. This includes various activities such as sourcing candidates, scheduling interviews, and onboarding prospective team members.
2. Build the company's brand as a strong engineering company by holding hackathons, engaging with various local engineering groups, and other related initiatives.
3. Support HR functions (5% to 10%) when needed.

About you:

1. You are passionate and driven to build a great team.
2. You are someone who cares deeply about people and demonstrates deep empathy for team members of all backgrounds.
3. You have a willingness to roll up your sleeves and help the team get work done.

What you'll gain:

1. The ability to exercise creativity and leadership in your work.
2. The chance to build a great team that is on a mission to make the world a better place.
3. A team of highly selective, ambitious, and innovative co-workers.

Perks and Benefits:

1. Remote Friendly: You can work from place of your choice, including one time work from home setup reimbursement at the time of joining.
2. Comprehensive Health Insurance: INR 3L health insurance with a wide hospital coverage that covers your spouse, children and parents (with existing pre-conditions), including access to remote on call doctors.
3. Workation: Annual off-sites every year, fully paid, for the team to get together for a week to work and play.
4. Learning Opportunities: Access to best trainings for learning and skill advancements.
5. Time Offs: 12 paid leaves, 6 leaves per year on top of National and Regional holidays.
6. Paid Parental Leave: 6 months maternal and 1 month paternal.

Must possess strong customer service skills

Excellent written and verbal communication

Must have good negotiation skills and must be able to create good presentations

Must have excellent interpersonal skills and must be detail-oriented and an active listener

Ability to work under pressure

Should have your own laptop / Vehicle Ability to think pro-actively to attain the task assigned. Employee support is highly required to stay a long period with the company.

A passion for sales & willing to visit the client's place on a daily basis.

Be ready to take a survey of the project by home.

Daily visit a minimum of 25 outlets and 25 home visits Explaining product benefits