Product Analyst

CUSTOMER CARE EXECUTIVE (Non - Voice, WFH)

Job Title: Customer Service Representative (Work From Home) 

Location: Remote (Work From Home)

Employment Type: Contractual (as per client requirement)

Monthly CTC: ₹23,000 (Approx. ₹18,000 Take-Home)

Shift: Rotational shift (6 days a week job)

About the Role

We are hiring enthusiastic and customer-focused individuals to join as a Customer Service Representatives for a leading e-Commerce client. 

Key Responsibilities

Handle customer queries efficiently and professionally via chats or emails.

• Eligibility CriteriaEducation: Graduate in any discipline or candidates with higher qualifications are also welcome to apply.
• Experience: 1 year exp is mandatory in chat or mail.
• Languages: Good communication skills in English and Hindi.
• Age Limit: Maximum 32 years. Applicants beyond 32 years are not eligible for this role.

Work From Home Requirements

Applicants must have a computer or laptop with the below-mentioned configuration to be eligible:

• Core i5 7th Gen or above processor
• Minimum 8 GB RAM
• Functional camera (mandatory during working hours)
• Stable internet connection: minimum 20 Mbps
• USB headset with noise cancellation
• UPS backup for power stability
• EDR (Endpoint Detection and Response) software installed

 If you do not have any of the above specifications, you are not eligible for this role.

Company Description

I Vision Infotech is a comprehensive IT company based in India that specializes in high-quality, cost-effective web and e-commerce solutions. Since its founding in 2011, I Vision Infotech has served clients domestically and internationally, including clients in the USA, Malaysia, Australia, Canada, and the United Kingdom. Our services include web design, development, e-commerce, and mobile app services across various platforms such as Android, IOS, Windows, and Blackberry.

About the Role

We are looking for a talented PHP Laravel Developer with 1–3 years of experience to join our dynamic team. You will be working on live, real-time projects for clients from various industries, collaborating with experienced professionals to deliver high-quality solutions.

Key Responsibilities

• Develop, test, and maintain web applications using PHP and Laravel.
• Work on both frontend and backend tasks to deliver full-stack solutions.
• Write clean, secure, and well-documented code.
• Integrate third-party APIs and services.
• Collaborate with the design team for responsive and user-friendly interfaces.
• Optimize performance and database queries for speed and scalability.
• Participate in project planning and provide technical insights.

Required Skills:

• Strong proficiency in PHP, Laravel framework, and MySQL.
• Good understanding of MVC architecture.
• Experience with HTML5, CSS3, JavaScript, and jQuery.
• Familiarity with Git or other version control systems.
• Knowledge of API integration and development.
• Strong problem-solving and analytical skills.

Preferred Skills:

• Experience with Vue.js, React, or other front-end frameworks.
• Knowledge of Composer, artisan commands, and Laravel packages.
• Basic knowledge of deployment on shared/VPS/Cloud hosting.

Job Description:

The Purchase Manager will lead and oversee the procurement process for our real estate and construction projects. The ideal candidate should possess 8-15 years of procurement experience, with a strong focus on the construction and materials industry. We offer a competitive salary reflective of industry standards.

Responsibilities:

Procurement Planning:

·       Collaborate with project managers to comprehend procurement requirements.

·       Gain a thorough understanding of the requirements and technical requirements of the product or service.

·       Develop procurement plans for timely and cost-effective material, equipment, and service procurement.

·       Conduct market research to identify potential suppliers and maintain a robust supplier database.

Supplier Management:

·       Evaluate suppliers based on quality, reliability, and cost-effectiveness.

·       Negotiate and manage supplier contracts.

·       Monitor supplier performance, resolving any issues promptly.

·       Cultivate strong relationships with suppliers for material and service availability.

·       Updating of supplier database with the latest entrants and the evolving technologies relevant to the industry

Purchase Order Management:

·       Review and convert purchase requisitions into accurate and complete purchase orders.

·       Monitor and track purchase orders to ensure on-time delivery.

·       Coordinate with project teams and suppliers to resolve delivery or quality issues.

Cost Management:

·       Analyze market trends, prices, and supplier performance for cost-saving opportunities.

·       Implement cost control measures without compromising quality.

·       Conduct periodic audits for compliance with procurement policies.

·       Analyze every material or product to ensure the pricing is appropriate for the product procured.

Inventory Management:

·       Manage inventory levels for optimal stock availability.

·       Coordinate with warehouse and project teams to track and reconcile inventory.

·       Implement inventory control measures to minimize stock-outs and excess inventory.

Compliance and Documentation:

·       Ensure compliance with company policies, procurement regulations, and applicable laws.

·       Maintain accurate procurement records and documentation.

·       Prepare reports and provide updates on procurement activities to management.

Qualifications:

·       8 - 15 years of procurement experience in the real estate or construction industry.

·       Residential purchase experience is essential.

·       Strong Proficiency in MS Office (Excel, Word).

·       Experience in preparing MIS reports as per management requirements.

·       Strong knowledge of procurement processes, vendor management, and supply chain management.

·       Excellent negotiation and communication skills.

·       Proficient in procurement software (ERP) and other relevant tools.

·       BE, BTech or Master's degree in Business Administration, Supply Chain Management, or a related field (preferred).

·       Good Analytical skills to review the quotations and understand the intricacies.

·       Financial acumen to grasp the impact of procurement decisions on the overall budget.

·       Strategic thinking to develop and implement cost-effective procurement plans that align with the organization's goals.

·       Maintaining ethical standards in procurement practices ensures transparency, fairness, and integrity, which is crucial for long-term success and cost management.

·       Being adaptable to changes in the market, industry regulations, or organizational priorities allows for agility in adjusting procurement strategies for optimal cost management.

·       Good understanding on National Building Code (NBC) of construction

Looking for a Backend Developer who has Experience in ERP(college/university),CRM(college/university/Payroll/Inventory) ,HRMS.

Experience in Application Development (Product Development)
Good coding experience in PHP and MYSQL Database
Who can write routines and test their own code using the negative SQL concept
Experienced in banking/finance/academic software.

Reporting to the founder, you will be expected to develop, deploy and oversee the execution of the tech strategy, product road-map and operations to ensure alignment with our businesses goals as we grow and scale. You will play a key part in the organisation's success, taking the current MVP and developing it further to move the company through to early stage funding and into profit.

Quesst's is built using React.js [Frontend], Node.js [Backend], PostgreSQL [DB], Amazon EC2 [Application Hosting], Amazon S3 [Media Storage Service], and Amazon SES [Email Sending Service]. You will be responsible for implementing full-stack features and collaborate with other team members to plan each sprint. You’ll be working across the entire system architecture and be responsible for designing, implementing and maintaining restful APIs, micro-services and databases.

Job Description :

1. A cloud engineer is responsible for the design, review of architectures & construction of cloud service provider environments.
2. Duties, and Responsibilities may include the following:
3. §  Responsible for the evaluation of cloud strategy and program architecture
4. §  Responsible for gathering system requirements working together with application architects and owners
5. §  Responsible for generating scripts and templates required for the automatic provisioning of resources
6. §  Discover standard cloud services offerings, install, and execute processes and standards for optimal use of cloud service provider offerings
7. §  Build software for the organization’s systems and ES as a service offering
8. §  Stay well-informed of failures and complications related to a cloud offering
9. §  Responsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc.
10. §  Collaborate with the engineering teams to enable their applications to run on Cloud infrastructure.
11. §  Experience with OpenStack, Linux, Amazon Web Services, Microsoft Azure, DevOps, NoSQL etc.

A qualified applicant must possess a thorough knowledge of at least some of the following:

Education

• Bachelor of Science degree in Computer Science, or Engineering, or in other related technical field. In addition to educational qualification, they should possess at least 3-5years IT experience with cloud operations and systems administration

Knowledge Needed-

• A cloud engineer must have adept technical skills and cognate experience to be hired. 
• Practical object-oriented development knowledge with at least Scala or Java, knowledge of systems like ZooKeeper, Consul etc., familiarity with containerization technologies such as Docker and Pivotal Cloud Foundry Docker, OpenStack, and Public cloud delivery know-how with AWS and/or Azure
• understanding of software development, engineering, programming languages and tools; Java, Python, Ruby, .NET/C#, HTML, CSS, JavaScript, PowerShell, CI/CD pipelines, and ability to work with Agile methodologies (Scrum, Kanban, Lean Startup, XP)
• Part of the daily tasks of a Cloud Engineer is to work with cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, and Business Analysts), so it is vital that they can work in a team-driven environment
• Cloud technologies become advanced over time, so an essential ingredient that most recruiters look out for in cloud engineers is their willingness to learn and work with new and emerging technologies.

  Certification

• Microsoft Azure – 70-533, 70-535 any other infrastructure certification is added advantage.
• Should have relevant cloud certifications such as Microsoft Certified Azure Solutions Architect is added advantage