Job Description,
The Product Designer will be responsible for driving design ideation, planning and prioritization of the diverse range of products of Synapsica.
- Drive user research, create detailed user journeys,user behavior and take appropriate design decisions backed by user-behavior and data. Define design strategies by analyzing data models and derive best practices within the team.
- Drive design ideation, planning, and prioritization of our diverse range of products and features.
- Work closely in a small and agile team to iteratively improve user experience
- Take new features from ideation to prototyping, user testing and production.
- Strategize, develop, and extend the visual design systems and pattern libraries by coming up with new and innovative solutions which suit the Synapsica brand.
- Brainstorm and create new directions that Synapsica can take in our quest to enable radiologists with AI-powered workflow solutions.
- Help the team in raising the bar, resolving blockers, prioritizing and breaking down complex projects into simpler tasks.
- 3 to 5 years of experience in designing digital products
- Have designed user interfaces for mobile and web platforms in the past.
- Fluency in Figma and prototyping tools
- A good understanding of Frontend principles to guide the team from an engineering point of view.
SKILLS
- UI, UX and product thinking skills
- Bring a unique perspective and fresh ideas to the problem and not just translate requirements to designs
- Keen in applying user research, user-needs validation and usability evaluation
- Attention to detail and the drive to defend user centric design
- Keen on understanding short and long-term goals of the product and business.
- Understanding of behavioral analytics and thus go by data-driven decisions.
- Ability to collaborate with cross-functional teams to define, design and ship new features.
- Good communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.
Subodh Popalwar
Software Engineer, Memorres
About Synapsica Technologies Pvt Ltd
About
Tech stack
Kubernetes
Amazon Web Services (AWS)
Docker
Python
MongoDB
React.js
NodeJS (Node.js)
Machine Learning (ML)Company video
Candid answers by the company
Photos
Company social profiles
Similar jobs
- Structured Query Language (SQL), e.g. SQL/PSM, Transact-SQL queries, writes SQL scripts in SQL Server 2000/2005/ 2012/ 2016, etc.
- 1+ years in Cloud Database services like AWS Dynamo DB / RDS
- Excellent Troubleshooting skills of existing functional implementation to derive leaner solutions and effective performance between applications software, systems software, and installed hardware.
- Database instance maintenance tasks such as DB Integrity Checks, Index Maintenance.
- High availability like clustering, log shipping, mirroring, replication.
- Backup and disaster recovery, Capacity planning and performance monitoring, Physical database structure, RDMS administration roles, instances, profiles, and security connectivity.
- Developing, implementing, maintaining, and following change control and testing processes for modifications to databases.
- Establishing backup and recovery or replication plans to minimize data loss and system downtime.
- Improving data quality through data analysis, monitoring, gap analyses, and working with the teams to provide solutions and resolve errors.
- Maintaining data integrity and security (manage roles and permissions of database users).
- Reviewing the security logs from the SQL Server Error Logs to determine if you had a breach or a violation in one of your policies.
- Ensures optimal database performance and availability.
· Creation & maintenance of Databases in AWS.
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Role:
The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications
Requirements:
- Associate / Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
- Fluent in English.
- Demonstrated verbal and written communication skills.
Responsibilities:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
- Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Help to develop a proactive approach to customer success by defining customer churn risk criteria
- Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
- Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
- Drive business improvements based on customer feedback
- Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
- Devise a customer contact methodology to monitor and improve renewal/retention rates
- Interpret data that translates into action to improve the team.
- Can include managing or engagement with enterprise accounts
- Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
- Coach team on customer success best practices and training
- Provide continuous knowledge growth opportunities for Highlevel features and products
- Collaborate with cross-functional teams to ensure visibility and alignment
- Work with Product to prioritize customer features and requests
- Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
- Facilitate proper delegation to team members in the proper roles.
- Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
- Build out a road map for successful implementations and ongoing support of this process and product engagement for team
- Serve as an escalation point for critical recruiting issue resolution
- Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
- Collaborate with product team by providing status updates and customer feedback
- Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
- Continued optimization of current process and future ideals
React.js
Javascript
Redux/FluxAbout Optiblack LLC
Optiblack LLC is a company that specializes in providing tech and analytics services. We offer a range of solutions to help businesses meet their goals, including:
- Data Analytics: we can help you extract insights from your data to make informed decisions.
- Web Development: we can design and build custom websites for your business.
- Mobile App Development: we can create mobile apps for both iOS and Android platforms.
- AI and Machine Learning: we can leverage these technologies to automate tasks and improve efficiency.
Optiblack LLC has a team of experienced professionals who can help you with your project. They have a track record of success in delivering high-quality solutions to our clients.
About the Role
We are looking for a passionate and talented intern developer to join our growing team at Optiblack LLC. This is a fantastic opportunity to gain hands-on experience building and maintaining our React Native mobile application. You will work alongside experienced developers and contribute to a product used by millions of users.
Responsibilities:
- Develop new features and functionalities for our React Native mobile application.
- Collaborate with designers and backend developers to ensure a seamless user experience.
- Write clean, maintainable, and well-documented code.
- Fix bugs and identify areas for improvement in the existing codebase.
- Stay up-to-date with the latest trends and technologies in React Native development.
- Participate in code reviews and provide constructive feedback.
Qualifications:
- Strong understanding of React Native development concepts.
- Experience with JavaScript (ES6+) and related frameworks.
- Familiarity with React development principles is a plus.
- Experience with Git version control system.
- Excellent problem-solving and debugging skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- A passion for learning and staying updated with the latest technologies.
Bonus Points:
- Experience with building cross-platform mobile applications.
- Experience with UI/UX design principles.
- Experience with unit testing frameworks like Jest or Mocha.
- Experience working on Social Media Apps or having an interest in working on them.
** Internship Duration:** 3 Months
Location: Remote
To Apply:
Please submit your resume and a cover letter explaining your interest in the position and why you think you would be a good fit for our team
URGENT HIRING FOR VOICE PROCESS FOR PERMANENT WORK FROM HOME.
We have come up with the great opportunity for Startek.
Roles and Responsibilities
• Listen to customer's concerns, issues and question,.
• Maintain a positive attitude and calmly respond to customer's complaints.
• Prepare customer reports by gathering data collected during customer interactions.
• Resolve customer's concerns and answer customer's questions to your best ability.
• Refer issues and questions to managers if necessary.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.
• Ensure customer satisfaction and provide professional support.
Desired Candidate Profile
• Only experienced candidate can apply
• Only Graduate candidate can apply.
• Minimum 6 months of experienced candidate can apply.
• Must be flexible with rotational shifts and week off no planned.
Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.
Responsibilities :
· Customer Relationship Management
· Incident Management. Manage ticket queue and resolve it in timely manner.
· Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.
· Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.
· SLA Management
· Develop and maintain accurate technical and user documentation.
· Working with QA to ensure the quality and timing of new release deployments.
Skills/Experience :
· Strong analytical and problem-solving skills and interest in learning new things will be the key.
· Excellent interpersonal skills handling internal and external customers
· About 3 years of professional experience in providing product support in leading BFSI sector organisations
· Experience in any DB (SQL/noSQL)
· Testing Exposure will be an added advantage
NodeJS (Node.js)
Go Programming (Golang)1. As a founding backend engineer, tackle a wide range of technical challenges: from
designing powerful new integrations to scaling our real-time web service to hundreds
of users
2. Build high-impact, end-user features that vastly improve user productivity.
3. In a small cross-functional team you will collaborate closely to discuss the feasibility
and direction of prototypes or planned product features.
4. Address complex problems at both an application and system-level, and maintain
existing codebases
5. Work directly with CTO to set the tone for the engineering culture and create
processes for improving engineering standards
This role is tailor-made for you if
1. You have a work experience of 3+ years as a Backend Developer
2. You have hands-on experience with Node JS, Golang will be a plus
3. Demonstrated fluency with REST APIs, third-party libraries, and client/server
architectures
5. You have experience with maintaining backend microservices
6. You are comfortable conducting code reviews and giving feedback to ensure high
standards of code maintainability and extensibility
7. You are energized by ambiguity and can create structure in a dynamic, fast-paced
environment
8. You’ve high confidence, low ego, and are generally a good human being :)
You earn brownie points if
1. You love Slack (we are a Slack first company)
2. You have been part of an early/mid-stage start-up before
3. You love TechCrunch. We are obsessed with reading and talking about startups
4. You have created some amazing open-source projects
NodeJS (Node.js)MongoDB
ExpressA Node.js developer at Rubico is responsible for writing server-side web application logic using any framework like express.js, NestJs, etc.
Required Skills
- 1+ years of relevant experience in Node.js development
- Proficient in Javascript/Typescript
- Basic understanding of HTML5
- Understanding the nature of asynchronous programming and its quirks and workarounds
- Experience with Express.js/NestJS framework
- Working knowledge of MySQL database or MongoDB
- Familiarity with newer specifications of EcmaScript
- Good understanding of server-side templating languages (such as Jade, EJS, Handlebars, etc depending on your technology stack)
- Created more than 2 applications or web services using Node.js frameworks
- (Preferred)Understand differences between multiple delivery platforms such as mobile vs. desktop and optimizing output to match the specific platform
- Experience with unit and integration testing
- Able to create secure RESTful-based web services
1. Work on generating and nurturing leads for the organization using different marketing channels
2. Generate new leads using LinkedIn Sales Navigator and send InMail to potential prospects
3. Build and cultivate prospect relationships by initiating communications and conducting follow-up contacts to move opportunities through the sales funnel
4. Work on doing regular follow-ups with clients over LinkedIn and email
5. Generate new leads using cold calling, email marketing, social media, and other relevant marketing channels
6. Organize and keep the lead status updated in the CRM software
7. Understand the pain points faced by the prospects during communication and identify if they're looking for specific features
8. Check for competitor products mentioned/used by leads and prospects during communication and the intent behind using them
Who can apply:
1. Interpersonal & communication abilities
2. Good knowledge of internet searching, profile/data searching
3. Strong communication skills are indispensable for lead generation
4. Computer literacy
5. A street-smart candidate
6. Amazing research skills
7. Basic knowledge of lead-generation tools will be a plus
HTML/CSS
BootstrapNodeJS (Node.js)React.jsJavascriptWhat is the role?
We are looking for highly skilled candidates with experience in frontend programming and are
comfortable in dealing with backend tools.
Key Responsibilities
● Reviewing application requirements and interface designs.
● Identifying web-based user interactions.
● Developing and implementing highly-responsive user interface components using React
concepts.
● Writing application interface codes using JavaScript following ReactJS workflows.
● Troubleshooting interface software and debugging application codes.
● Developing and implementing front-end architecture to support user interface concepts.
● Monitoring and improving front-end performance.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not
match all of it. We are open to promising candidates who are passionate about their work and
are team players.
● 6 to 9 years of strong design and development experience in building massively
large-scale distributed internet systems and products.
● Previous experience working as a React.js Developer.
● In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
● Strong experience using a client side MVC framework such as NodeJS, ReactJS, or
Redux.
● Experience with user interface design.
● Knowledge of performance testing frameworks including Mocha and Jest.
● Experience with browser-based debugging and performance testing software.
● Experience in responsive design, cross browser compatibility, and website performance.
● Knowledge of frontend CSS frameworks like Bootstrap, Material UI, and preprocessors
like SASS and LESS.
● Experience with handling Services, RESTful, APIs (NodeJS preferably).
Who will you work with?
You will be working with top-quality engineers who have built one of the best employee
engagement SaaS platforms. You will be reporting to the Engineering Head and working closely
with the Architect and other leads.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between
concepts, yet maintain the quality of content, interact and share your ideas and have loads of
learning while at work. Work with a team of highly talented young professionals and enjoy the
comprehensive benefits that offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF,
Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and
Compass. works with over 1000 global clients. We help our clients in engaging and
motivating their employees, sales teams, channel partners, and consumers for better business
results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will
wait for a reasonable time of around 3-5 days before we screen the collected applications and
start lining up job discussions with the hiring manager. We assure you that we will attempt to
maintain a reasonable timeframe for successfully closing this requirement. The candidates will
be kept informed and updated on the feedback and application status
Google AnalyticsWe are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community.
Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.
We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.
Key Responsibilities:
- Plan, test, and execute mobile app marketing campaign and are responsible for Web/App Growth.
- Develop and execute App Store Optimization strategies
- Manage all digital marketing channels (e.g. Mobile, blogs, and social media) to ensure brand consistency
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Develop specific campaigns to create and maintain high levels of customer interaction
- Oversee our social media accounts
- Plan, execute, and measure experiments and conversion tests
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Forecast sales performance trends and act proactively to increase our market segment
- Liaise with Product, Design teams to increase client satisfaction through cohesive strategies. Monitor competition and provide ideas to stand out
- Stay up-to-date with digital technology developments
Candidate Profile:
The ability to think strategically and drive execution is essential. Ideally, we are looking for a Mobile Marketing professional who has planned and managed marketing campaigns that promote a company's brand. Also worked on planning campaigns, analyzing metrics and Identifying trends.
- 3 - 5 years of experience in Mobile marketing campaigns, google ad words, social media and display advertising
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
- Experience in optimizing landing pages and user funnels
- Experience with A/B (Multivariate experiments)
- Knowledge of website analytics tools (e.g. Google Analytics, Branch,Appsflyer and others).
- Working experience with creative and marketing agencies
- Experience in setting up and optimizing Google Ad words campaigns Strong analytical skills and data-driven thinking
Follow CutshortSubodh Popalwar
Software Engineer, Memorres