Presales consultant

Job Summary:

We are seeking a skilled and organized HR cum Admin Executive to manage both human resources and administrative operations. The ideal candidate will be responsible for ensuring smooth day-to-day office functioning, maintaining facilities, and supporting HR processes efficiently.

Key Responsibilities:

• Oversee building and facility maintenance – ensure all infrastructure, utilities, and services are running smoothly
• Handle vendor management, AMC coordination, housekeeping, and security supervision
• Manage HR activities, including recruitment, attendance, payroll coordination, and employee engagement
• Maintain administrative records, handle procurement, and support day-to-day office operations
• Liaise with management for operational and manpower planning

Requirements / Ideal Candidate:

• Has strong experience in facility/building management and administration
• Good understanding of HR processes and documentation
• Excellent communication, negotiation, and problem-solving skills
• Proactive, reliable, and able to handle responsibilities independently

About the Role:

This role is ideal for someone who enjoys managing both people and operations and can ensure that the workplace remains productive, organized, and well-maintained.

💥 We’re Hiring a TECH MAVERICK!

🔥 Hands-on Technical Engineering Manager - MEAN Stack | Mobile Apps | AWS (serverless)

📍 Location: Hyderabad | 🕒 Experience: 10+ Years

🎯 Industry: AI in Education

🚨 Tired of building “just another app”?

At OAKS & SIYA, we’re reinventing education with AI-powered digital learning experiences that impact Millions of learners across India. From immersive mobile apps to automated assessments, we’re building the future of edtech — and we need someone bold enough to lead it.

We’re looking for a Full-Stack Tech Leader who thrives on ownership — from shaping architecture to mentoring devs, and from AWS automation to pixel-perfect mobile apps.

🛠️ What You’ll Do:

·      Architect & build dynamic platforms with MEAN Stack

·      Develop sleek hybrid mobile apps (Ionic/Capacitor)

·      Own & automate AWS SAM deployments (Serverless FTW ⚡)

·      Lead sprints, mentor juniors & ensure production-grade releases

·      Collaborate with product, design & content teams to deliver real impact

🎯 Your Superpowers:

·      MEAN Stack Pro: MongoDB, Express, Angular, Node.js

·      Mobile-first Mindset: Ionic, Capacitor, app stores

·      AWS Ninja: SAM, Lambda, CI/CD pipelines

·      Agile Leader: Can drive teams, not just tasks

·      Obsessed with clean, scalable, secure code

🌈 Why Join Us?

·      🚀 High-impact role: Lead core tech for 2 fast-scaling AI edtech products

·      🌟 Creative freedom: Your architecture, your call

·      💡 Purpose-driven work: Shaping how kids learn with AI in education

·      🎙️ Visibility & growth: Your code goes LIVE to thousands of users

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.

Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

About the organization:

Our client is a leading B-school offering hands on education in business where the classes are led by top industry leaders and practitioners. The school aims to prepare students to be successful professionals in today's fast-changing economy by offering insights from leaders in various fields.

Roles and Responsibilities:

• Providing counseling sessions to advise the student and their parents about their learning needs.
• Scheduling appointments and conducting online demo sessions daily including follow-up sessions.
• Understanding customer profiles & problems to explain the implications of ineffective learning methods.
• Creating the need for smart learning and advising student-parents to subscribe to solutions.
• Handling objections and negotiating prices to generate sales revenue.
• Continuously upgrading product knowledge and sales skills to exceed the growing sales target.

Requirements:

• Knowledge in E-Learning from K -12 to working professional courses
• Experience working with sales tools - CRM
• Excellent English verbal and written communications skills
• You are enthusiastic and willing to work relentlessly to achieve and exceed business targets.
• You thrive in a fast-paced ambiguous work environment.
• Ability to multitask, prioritize, and manage time effectively.

1. Receive and work on generated leads.

2. Engage with customers through phone calls to understand their requirements.

3. Guide interested customers to enroll in a demo session.

4. Conduct closure calls to finalize sales.

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Requirements:

• Bachelor’s degree in business, marketing, or related field.
• Experience in sales, marketing, or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
• Manage the month-end and year-end close processes
• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Candidate can join immediately

Skills:

Excellent verbal and written communication.

Strong leadership and management skills.

Must have excellent interpersonal skills.

Sound knowledge of MS Office, word and Email correspondence.

Knowledge of E-commerce online portals.