Sales and Marketing

Role: Head of Analytics

Location: Bangalore (Full time)

ABOUT QRATA: 

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ABOUT THE COMPANY WE ARE HIRING FOR: 

Our client is offering credit card solutions for banks and financial institutions. It provides services like credit card design and onboarding, credit card authorization, payment processing, collections and dispute resolutions, credit card fraud detection, and more. They serve in the B2B space in the FinTech market segments.

POSITION OVERVIEW 

We are seeking an experienced individual for the role of Head of Analytics. As the Head of Analytics, you will be responsible for driving data-driven decision-making, implementing advanced analytics strategies, and providing valuable insights to optimize our credit card business operations, sales and marketing, risk management & customer experience. Your expertise in statistical analysis, predictive modeling, and data visualization will be instrumental in driving growth and enhancing the overall performance of our credit card business.

Responsibilities:

1. Develop and implement Analytics Strategy:

o Define the analytics roadmap for the credit card business, aligning it with overall

business objectives.

o Identify key performance indicators (KPIs) and metrics to track the performance

of the credit card business.

o Collaborate with senior management and cross-functional teams to prioritize and

execute analytics initiatives. 2. Lead Data Analysis and Insights:

o Conduct in-depth analysis of credit card data, customer behavior, and market trends to identify opportunities for business growth and risk mitigation.

o Develop predictive models and algorithms to assess credit risk, customer segmentation, acquisition, retention, and upsell opportunities.

o Generate actionable insights and recommendations based on data analysis to optimize credit card product offerings, pricing, and marketing strategies.

o Regularly present findings and recommendations to senior leadership, using data visualization techniques to effectively communicate complex information.

3. Drive Data Governance and Quality:

o Oversee data governance initiatives, ensuring data accuracy, consistency, and

integrity across relevant systems and platforms.

o Collaborate with IT teams to optimize data collection, integration, and storage

processes to support advanced analytics capabilities.

o Establish and enforce data privacy and security protocols to comply with

regulatory requirements.

4. Team Leadership and Collaboration:

o Build and manage a high-performing analytics team, fostering a culture of innovation, collaboration, and continuous learning.

o Provide guidance and mentorship to the team, promoting professional growth and development.

o Collaborate with stakeholders across departments, including Marketing, Risk Management, and Finance, to align analytics initiatives with business objectives.

5. Stay Updated on Industry Trends:

o Keep abreast of emerging trends, techniques, and technologies in analytics, credit

card business, and the financial industry.

o Leverage industry best practices to drive innovation and continuous improvement

in analytics methodologies and tools.

Qualifications:

Bachelor's or master’s degree in Technology, Mathematics, Statistics, Economics, Computer Science, or a related field.

Proven experience (7+ years) in leading analytics teams in the credit card industry.

Strong expertise in statistical analysis, predictive modelling, data mining, and segmentation techniques.

Proficiency in data manipulation and analysis using programming languages such as Python, R, or SQL.

Experience with analytics tools such as SAS, SPSS, or Tableau.

Excellent leadership and team management skills, with a track record of building and developing high-performing teams.

Strong knowledge of credit card business and understanding of credit card industry dynamics, including risk management, marketing, and customer lifecycle.

Exceptional communication and presentation skills, with the ability to effectively communicate complex information to a varied audience. 

Job Description:

•    Develop tools and applications by producing clean, efficient code.
•    Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
•    Perform validation and verification testing and debug code.
•    Work collaboratively with others to achieve goals
•    Experience working in an agile environment
•    Experience in implementing Object-Oriented Python, Django.
•    Good understanding on Django ORM.
•    Experienced in interfacing with *third party API’s using REST
•    Worked with varieties of Relational Databases (RDBMS) like SQLite, MySQL, PostgreSQL.
•    Experience in Version Control with Git and Bit bucket.
•    Experience with JIRA the development progress and tracking deadlines of the project
•    Experience with web applications using technologies like HTML5,CSS, JavaScript, JQuery, AJAX, Angularjs, Reactjs and Bootstrap, XML.
•    Knowledge in Pandas, Numpy will be addons

• - Software Developer with minimum 3 years of experience in developing C# WPF/Winforms applications.
• - Ability to understand requirements
• - Write effective and reusable code according to best practices.
• - Must be a dynamic, autonomous, and team-oriented individual.
• - Expertise in C#, WPF/ Winforms Oops Concept
• - Solid understanding of Object-Oriented design and concepts.
• - Good in logical and problem solving skills
• - Good analytical and debugging skills
• - Knowledge in design patterns
• - Knowledge of unit testing framework, code analysis tools

• Notice Period: Immediate to 30 days
• Years of Exp: 3+ years
• Location: Pan India
• Work Location: Bangalore(WFO only)

Roles and Responsibilities

• Design and update job descriptions

• Source potential candidates from various online channels (e.g. social media and other platforms like Naukri, Indeed, Shine, etc)

• Craft recruiting emails to attract passive candidates
• Screen incoming resumes and application forms

• Conduct a telephonic interview of candidates

• Advertise job openings on the company’s careers page, social media, job boards, etc

• Provide shortlists of qualified candidates to the manager.

Requirements and skills

• Proven work experience as an HR Recruiter or similar role
• Familiarity with Applicant Tracking Systems and resume databases

• Experience with sourcing techniques

• Solid verbal and written communication skills

Qualifications and Skills

• Strong knowledge of Core PHP, Shopify, Magento.
• Good knowledge of any PHP framework ( CodeIgniter and CakePHP )
• Hands-on experience one PHP framework
• Good analytical & communication skills.
• Must be proficient in PHP, MySQL, CSS, HTML, Javascript, AJAX, XML
• Should have excellent written communication skills (English)
• Must have the capacity to work independently and also as a part of a team
• Must have dedication and commitment towards work.

• As a polyglot developer Ideally, you should have:
• 1.5+ years of development experience using any of technology java, scala, python or any similar exciting technologies.
• Hands-on experience in coding, and implementation of complex, custom-built applications Working knowledge of build tool like maven/sbt and code versioning systems like git/bitbucket/cvs/svn
• Familiarity with few databases, like MySQL, Oracle, PostgreSQL, SQL Server, NoSQL etc Great OO skills, including strong design patterns knowledge
• Good communication and ability to work in a consulting environment is essential

• Think through hard problems in a consultancy environment, and work with amazing people to make the solutions a reality Work in a dynamic, collaborative, non-hierarchical environment where your talent is valued over your job title or years of experience
• Build custom software using the latest technologies and tools Craft your own career path

• Providing solution to real problems in Bigdata world.
• RnD on using the latest tools,techniques and cloud services.
• Automating the manual-timetaking tasks.
• Hands-on coding, usually in a pair programming environment.
• Working in highly collaborative teams and building quality code
• Working in lots of different domains and client environments
• Understanding the business domain deeply