Customer Support executive

Position: Retail sales Manager (Jewellery Showroom)- female

Location: Mehrauli, Delhi

Experience: 4+ year in jewellery retail sales

Qualification: Any

Industry: gems/Jewellery/ retail

Job Summary:

The Retail Sales Associate will be responsible for providing an exceptional customer experience in a jewellery showroom environment. This individual will assist customers in selecting high-quality jewellery pieces, ensure customer satisfaction, and drive sales through excellent product knowledge and personalized service.

Key Responsibilities:

Customer Interaction & Sales:

·         Greet customers warmly and assist them in their purchase journey, addressing their needs and preferences.

·         Provide expert advice on product selection, materials, designs, and customization options.

·         Achieve daily, weekly, and monthly sales targets by actively engaging with customers and promoting high-value jewellery.

·         Demonstrate a deep understanding of the brands jewellery collection, including current trends, designs, and quality standards.

Product Knowledge & Display:

·         Maintain up-to-date knowledge of the full range of jewellery products and services.

·         Ensure the jewellery display is attractive, organized, and reflective of current promotional campaigns.

·         Manage stock levels and report any low inventory or stock discrepancies.

Customer Service & Relationship Building:

·         Provide personalized service, making recommendations based on individual customer preferences and requirements.

·         Handle customer inquiries, complaints, or returns in a professional and timely manner.

·         Build long-term relationships with clients by providing exceptional after-sales service and follow-up.

Sales Transactions & Documentation:

·         Process sales transactions accurately and efficiently, including cash, credit card, or finance options.

·         Maintain proper records of sales, returns, and exchanges, ensuring all documentation is up-to-date and compliant with store policies.

Store Maintenance & Operations:

·         Assist in the visual merchandising of the showroom to enhance the customer shopping experience.

·         Ensure the showroom is clean, organized, and welcoming at all times.

·         Participate in stock takes, inventory management, and quality checks for jewellery items.

Team Collaboration:

·         Work closely with fellow sales associates, store managers, and other team members to ensure smooth store operations.

·         Participate in team meetings and training sessions to continuously improve product knowledge, sales techniques, and customer service skills.

Qualifications & Skills:

Education: High school diploma or equivalent; a degree in Business or Retail Management is a plus.

Experience: Proven experience in retail sales, preferably in the jewellery industry.

Skills:

·         Strong sales abilities and target-driven attitude.

·         Excellent communication and interpersonal skills.

·         Ability to build rapport with customers and offer personalized advice.

·         High attention to detail, especially in handling valuable products.

·         Basic computer skills for handling sales systems, inventory, and reports.

·         Knowledge of jewellery, gemstones, and metals is preferred.

Mail updated resume with current salary-

Emil: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

Requirements

• 5-12 years of experience in technical customer support or network operations
• IP Networking basics: TCP/IP(ARP, IP, ICMP, TCP, UDP), Subnetting, IP Packet flow, OSI layers
• Routing technologies: OSPF, ISIS, BGP, MPLS (L2 & L3 VPN), RSVP, LDP, Multicast protocols (IGMP, PIM), Multicast VPN (MVPN)
• BNG protocols: PPPoE, DHCP, IPoE, L2TP
• Forwarding: Hierarchical QoS, uRPF, Firewalls, ACLs
• Switching and Data Center technologies: VLAN/Trunking, STP, RSTP, VSTP, VXLAN/EVPN, IP-Fabric as an added advantage
• Very Strong automation skills and experience with scripting languages like Python/Robot Framework
• Experience with traffic generators and network protocols analysis tools like IXIA, Spirent
• Any Open Source tools usage & certifications is an added advantage
• Knowledge of Linux, ONL infra and containers is an advantage

Responsibilities

• Proactively work with customers to enable them maximize usage of RtBrick products with least possible effort
• Understand customer usecases and help with qualification of RtBrick products & features
• Triage and resolve any issues customers face with products
• Work with engineering to resolve new defects
• Help engineering by collecting relevant information from live setup and reproduce the issue in LAB occasionally
• Understand in-house regression coverage and identify gaps in test case as per customer deployments
• Write and automate test cases related to customer usage and defect scenarios

Company Description

KogniVera is an India-based technology consulting and services company that specializes in conceptualization, design, engineering, and management of digital products. The company brings rich experience and expertise to address the growth needs of enterprises in dynamic industries such as Retail, Financial Services, Insurance, and Healthcare. KogniVera has an unwavering obsession with customer success and a partnership mindset dedicated to achieving unparalleled success in the digital landscape.

Role Description

This is a full-time on-site Java Spring Boot Lead role located in Bangalore. The Java Spring Boot Lead will also collaborate with cross-functional teams and stakeholders to identify, design, and implement new features and functionality.

Fulltime role

Location: Bengaluru-Onsite, India fulltime, Onsite.

Skills Set Required: 5+ years of experience.

Very Strong at core java.

Having sound knowledge in spring boot.

Hands on experience in creating framework.

Cloud knowledge.

Good understanding of Design patterns.

Must have worked on at least 2-3 project.

Please share your updated resume and the details.

mgarg@#kognivera.com

Website : https://kognivera.com

Job Description:

• Research customers' businesses, competitor collaterals and industry relevant content to come up with insightful content.
• Deliver content across formats as per content calendar.
• Interact with senior stakeholders to elicit thought leadership ideas and create content based on the same.
• Ensure grammar, correct usage and consistency of style across copies.
• Collaborate with SEO to ensure SEO-friendly content.
• Collaborate with designers to help create more effective visual content.
• Proofread all on and off page content and take responsibility of zero typo/grammar issues on ongoing basis.
• Content writing for similar companies covering all formats e.g website, blogs, white papers, blogs, brochures, fact sheets, infographics, videos, e-books, webinar scripts.

Skills & Experience:

• Technical background is a real plus.
• Proven working experience in technical writing of software documentation.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
• Possesses excellent written skills in English to be able to communicate clearly and concisely with a keen eye for document design.
• Good working knowledge of MS Office applications.
• Self-starter and ability to work independently.
• Flexible/adaptable with ability to set and manage multiple priorities.
• Excellent written and oral communication skills.
• Experience : 2 to 5+ years of experience.
• Ensure grammar, correct usage and consistency of style across copies.
• Collaborate with SEO to ensure SEO-friendly content.
• Collaborate with designers to help create more effective visual content.
• Proofread all on and off page content and take responsibility of zero typo/grammar issues on ongoing basis.
• Content writing for similar companies covering all formats e.g website, blogs, white papers, blogs, brochures, fact sheets, infographics, videos, e-books, webinar scripts.
• Research customers' businesses, competitor collaterals and industry relevant content to come up with insightful content.
• Deliver content across formats as per content calendar.

Key Responsibilities:

• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Build and maintain business and technical documentation.
• Communicate information and ideas clearly, and concisely, in writing.
• Perform quality checks on other deliverables and ensure the quality of own work before publishing.
• Publish documentation in correspondence with established guidelines.
• Create User Journeys for TeleCMI Products.

• 6+ years Java coding experience with immediate joiner
• Will be working closely with Product and Technology team
• Very good logical thinking and quick at learning and exploring new frameworks
• Hands-on with technology and providing POC
• Strong background culture of delivering projects with First time right and near-zero defects in production

Skill Sets: 

• Java Spring Boot 
• Micro Services architecture
• J2EE, JDBC, ORM Frameworks, JPA, NoSQL

About Yellow Riddle:

Yellow Riddle is a young, fast-growing, bootstrapped and fun startup with a partly remote team. The founders have both been an active part of the Shopify ecosystem for over two years now consulting over 100+ DTC brands across the globe. We solve complex solutions for our merchants and build best-in-class Shopify websites. Most of our clients are based in the UK, Germany, USA & India.

Check out our website, especially our case studies:

www.yellowriddle.com

About the Role: 

Yellow Riddle is looking for an experienced Front-end Shopify Developer to join our growing team with our increasing volume of Shopify work. Work would be spread across theme customisations, development and more complex migration projects from other CMS platforms to Shopify. One could also expect to be involved in maintenance and iterative site improvements. The key objective of the role is to be able to work on complex project requirements and be able to work across multiple projects.

You'll be a great fit!... if:

• You have strong knowledge in templating languages, and additionally Shopify Templates(Liquid), debugging and front-end skills.
• You know how to set up custom layout/content editors for our clients in Shopify.
• You have hands-on experience with Shopify, including at least two or more large-scale projects.
• You write clean theme code and can add and debug JS.
• You excel working in a remote environment, meaning you’re autonomous, self-driven, responsive, transparent, and self-organised.

Critical Requirements (Must-Haves):

• Minimum 3 years of work experience.
• Excellent verbal and written communication skills in English.
• Ability to demonstrate strong analytical skills & problem solving mindset
• Strong knowledge of HTML, CSS.
• Knowledge of JavaScript and jQuery
• Ability to develop responsive designs from PSDs, Invision or Adobe XD
• Shopify knowledge & ability to work on theme-kit

Preferred Requirements (Nice to Haves):

• Experience of working on Shopify Plus projects

Candidate Attribute (Culture Fit):

• Willingness to learn.