Customer Support executive

Job Title

Techno‑Commercial Application Engineer

Location

Rabale, Head Office

Job Purpose

Serve as the bridge between internal sales teams and external stakeholders by interpreting technical requirements, crafting optimal techno-commercial proposals, handling bids/tenders, and supporting both pre- and post-order phases.

Key Responsibilities

• Review P&IDs, process specs, and tender documents to determine technical feasibility.
• Select appropriate product/models that align with customer specs (e.g., valves, instrumentation).
• Develop comprehensive techno-commercial proposals, including scope, costing, pricing, and terms.
• Manage bid submissions (including e-tendering), maintain enquiry/offer registers, and ensure timely delivery.
• Address technical and commercial customer queries effectively.
• Liaise with customers, EPCs, channel partners, and internal teams (Sales, Application, Engineering) throughout the project lifecycle.
• Provide post-order support, technical clarifications, and ensure order alignment with quotation.

Qualifications & Experience

• BE in Instrumentation, Mechanical, or Chemical Engineering.
• 3–5 years in a techno-commercial or application engineer role, ideally in oil & gas, valves, instrumentation, or industrial automation tcsion.com+5apna.co+5recooty.com+5shine.com+1talentify.io+1.

🔧 Required Skills

Technical

• Proficiency in reading and interpreting P&IDs and process diagrams.
• Product selection and sizing (e.g., pressure regulators, instrumentation valves) shine.com+1talentify.io+1.
• Strong MS Office skills, familiarity with CAD (AutoCAD/SolidWorks) and CRM/ERP systems (e.g., SAP, Salesforce).
• Tender preparation and e‑tendering.

Commercial

• Techno‑commercial proposal drafting and cost estimation.
• Pricing analysis, margin calculation, and commercial negotiations.
• Enquiry and offer register management, bid timeline coordination.

Soft Skills

• Excellent verbal and written communication.
• Customer-focused relationship-building.
• Analytical thinking and problem-solving.
• Strong organizational skills and attention to detail.
• Team collaboration ability and self-discipline.

Job Description: We are looking for a skilled Content Strategist with at least 3 years of experience to join our team. You will be in charge of creating and implementing a content strategy that is in line with our overarching marketing and business goals in your capacity as a content strategist. In order to produce interesting, pertinent, and valuable content that appeals to our target audience, you will closely collaborate with our marketing, design, and product teams.

Roles and Responsibilities:

• Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more

• Conduct research to understand our target audience and their needs, and develop buyer personas and content maps to guide content creation

• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers

• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches

• Create a social engagement playbook/guideline for community moderators and ensure that content is published on schedule

• Write and edit high-quality, engaging, and informative content for a variety of channels (social media posts, blogs, newsletters etc.)

• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

• Formulate customer delight moments

• Use data and analytics to measure the success of our content, and make data-driven decisions to improve content performance

• Stay up-to-date with industry trends and best practices in content marketing and SEM, and make recommendations for continuous improvement

• Responsible for developing a sense of community amongst the Client creator base

• Ensure all Client creators are benefiting from the community

• Develop non-product solutions that will enable retention and increase customer satisfaction

• Develop partnerships that will help in creator retention

• Contribute to the development of our overall marketing and business strategies, and provide insights and recommendations based on your expertise in content marketing

Requirements:

• Graduate with at least 3 years of experience in social media marketing, community engagement, content marketing, content strategy, or a related field

• Bachelor's degree in marketing, communications, journalism, or a related field would be a plus

• Active and engaged participant in social media

• Excellent writing, editing, and proofreading skills, with a keen eye for detail

• Strong communication and presentation skills to communicate the message effectively

• Strong interpersonal skills and ability to build relationships with cross-functional stakeholders

• Highly organized, detail-oriented, and able to manage/execute multiple ongoing projects

• Familiarity with content management systems (CMS) and email marketing platforms

• Proficiency in SEM best practices and the ability to optimize content for search engines

• Proficient knowledge of Data Analytics and strong analytical skills, with the ability to analyze data and use insights to improve content performance

• A passion for content marketing and a desire to stay up-to-date with the latest trends and best practices

• Ability to identify and track relevant community KPIs

• Good network among influencers

We offer competitive salaries, a collaborative work environment, and opportunities for growth and development. If you are passionate about creating exceptional user experiences and meet the requirements above, we encourage you to apply!

Full Stack Java Developer-

Java, Angular 5+, html, css, Springboot, microservices, hibernate, mysql, sql server.

We are looking for an experienced Odoo funtional consultant with below key skills:-

Roles

1. You should have good experience and understanding of every module within Odoo and be well-versed in their inner workings.
2. You will be responsible for coordinating with the development team to ensure tasks are completed efficiently and according to the project requirements.
3. Analysing customers' needs and business processes to properly map them with Odoo functionalities.
4. Act as a business consultant and guide to customers, advising them on best practices and solutions using Odoo.
5. Perform end-to-end system implementations and advanced configurations in Odoo.
6. Provide comprehensive and professional documentation for development tasks and processes.
7. Follow up with developers and thoroughly test the modules and functions developed to ensure quality and accuracy.

Skills

1. Strong verbal and written communication skills in decent English to effectively communicate with customers and team members.
2. Properly plan and estimate project resources and milestones to ensure timely delivery.
3. A good background in Python and JavaScript is essential for customizing Odoo projects effectively.
4. Deliver customizations within agreed-upon timelines.
5. Having functional knowledge in at least a few verticals or domains will be considered an advantage.

Qualifications and Experience

1. You should be a Graduate or have a Postgraduate degree.
2. You should have 2 to 5 years of relevant work experience in Odoo implementation and functional consulting.
3. Be able to learn new concepts quickly and execute them effectively.
4. Have a complete understanding of ERP concepts and open source technologies.
5. Possess excellent planning and communication skills to effectively manage projects

We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js-based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.

Node.js Developer Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Node.js Developer Requirements:

• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

The Technical Lead should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

He/she will be working directly under the CEO and will act as both a technology and business expert, making decisions that will impact the current and future operations of the company. 

Responsibilities:

• Setting a vision for how technology will be used in the company.

• Ensuring that the tech team meets the company’s short and long term needs.

• Outline the goals for research and development. 

• Creating timelines for the development and deployment of all product requirements. 

• Acting as a mentor to the tech team members. 

• Maintaining a consumer-focused outlook and aiding in the delivery of new features.

• Managing technology budgets and time frames.

• Driving and planning sprints and ensuring a high tech team velocity.

• Staying on top of technology trends and developments.

• Ensuring all technology practices adhere to regulatory standards.

• Ensuring that there is no system downtime and all products are working seamless.

Requirements /Qualifications:

• Exceptional communication skills (both verbal and written). 

• Self-motivated with diligent work ethic, a business acumen, enthusiastic and passionate, exceptional team management skills. 

• Should be well versed with Node.js, React js, AWS, Microsoft Azure, flutter, scalable cloud architecture.

• Extensive industry knowledge with an eye towards the future.

• Proactive and efficient time management.

• Ability to delegate efficiently. 

• Should have managed and set up teams. 

• Process orientation.

• 5+ years of experience as an Engineering head.
  
  Salary will be based upon industries standard