Power BI Developer/ Data Analyst

Supercharge Your Career as a Technical Business Analyst at Technoidentity!

Are you ready to solve people challenges that fuel business growth? At Technoidentity, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech domain for over 13 years—and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!

What’s in it for You?

We are seeking an experienced Technical Business Analyst with strong Utility / Energy domain expertise to bridge business requirements and technical implementation. The ideal candidate will work closely with business stakeholders, product owners, and engineering teams to deliver high-quality solutions within Utility, Energy, and related enterprise platforms. You will be responsible for understanding utility business processes, translating

requirements into functional and technical specifications, and ensuring alignment between business objectives and system design.

Technical Business Analyst – Utility / Energy Domain

Hyderabad

Fulltime

What Will You Be Doing?

Requirement Gathering & Analysis

•Conduct detailed requirement-gathering sessions with business stakeholders in the Utility / Energy domain.

•Analyze business needs and translate them into clear functional and technical requirements.

Domain Analysis (Utility / Energy)

•Work on use cases related to Power & Utilities, Retail Energy, Metering, Billing, Customer Information Systems (CIS), Outage Management (OMS), Energy Trading, or Regulatory Reporting.

•Understand end-to-end utility workflows such as customer onboarding, billing cycles, consumption data, settlements, and compliance.

Documentation

• Create and maintain BRDs, FRDs, Functional Specifications, and User Stories.

• Ensure documentation reflects utility-specific business rules and regulatory constraints.

Process Mapping & Improvement

• Analyze current-state utility processes and define future-state workflows.

• Identify gaps, inefficiencies, and automation opportunities.

Stakeholder Communication

• Act as a liaison between utility business users, product teams, developers, QA, and project managers.

• Ensure alignment on scope, timelines, and deliverables.

Solution Design & Collaboration

• Work closely with engineering teams to design scalable solutions aligned with utility business requirements.

• Ensure solutions are technically feasible and compliant with industry standards.

Testing & Validation

• Define test scenarios and acceptance criteria.

•Participate in UAT, validating solutions against utility business needs.

Project & Post-Go-Live Support

•Support deployment and post-deployment activities.

•Assist in issue triaging and production support for utility applications.

What Makes You the Perfect Fit?

Education

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.

Experience

•Minimum 8+ years of experience as a Business Analyst.

•Hands-on experience working on Utility / Energy domain projects is mandatory.

Technical Skills

•Familiarity with SQL, Java, JavaScript, Python or similar technologies.

•Experience with JIRA / Azure DevOps (ADO), Confluence, or similar tools.

•Strong skills in data analysis, data modeling, and process mapping. Soft Skills

•Strong analytical and problem-solving abilities.

•Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.

•Experience working in Agile / Scrum environments.

Preferred Qualifications

•Business Analysis certifications such as ECBA, CBAP, PMI-PBA.

•Prior experience in Utility, Energy, Power, or related regulated industries.

•Exposure to Tolling, Collections, Finance, or Billing systems is an added advantage.

•Basic understanding of project management and cross-functional coordination.

Software Engineer

Company Introduction

Since 1983 company has been an innovative software business, that has continued to grow year on year due its continued

success. With ongoing market developments and investment within the company, exciting times are ahead of the team!

The Role-

We are looking for a full stack engineer to join our team. We ideally hire engineers who are comfortable across the full stack, but

we know you will have a preference about being on the front-end or back-end. As long as you're happy to work on both sets of

tasks – you should carry on reading!

Our Technology

• Front-end: JavaScript, Angular (or good understanding of React, Vue JS, Knockout JS or similar)

• Back-end: C#, ASP.NET, Web API, MVC, Entity Framework

• Database: SQL Server. Knowledge of non-SQL databases is a plus

• Cloud: Microsoft Azure, AWS

Responsibilities-

• Design of the overall architecture of the web application

• Implementation of a robust set of services and APIs to power the web application

• Building reusable code and libraries for future use

• Optimization of the application for maximum speed and scalability

• Implementation of security and data protection

• Translation of UI/UX wireframesto visual elements

• Integration of the front-end and back-end aspects of the web application

Additiontionalresponsibilitiesfor Project Lead

• Active participation in design\build cycle of the software engineering life cycle (prototyping, architecture, detailed design,

development, testing and deployment).

• Providing expertise in technical analysis and solving technical issues during project delivery.

• Code reviews, test case reviews and ensure code developed meets the requirements.

• Collaborate with product management and engineering to define and implement innovative solutions for the product

direction, visuals and experience.

• Requirement gathering and understanding, analyze and convert functional requirements into concrete technical tasks and able

to provide reasonable effort estimates

• Mentor and develop skills of junior software engineers in the team.

Tech Skills and Qualifications

• Contract Length : 1 year

• Software Engineering Degree with 3-5 years of experience.

• Expert knowledge of JavaScript and Node.js, good understanding of Angular and JavaScript testing frameworks (such as Jest,

Mocha etc.)

• Good understanding of Cloud Native architecture, containerisation, Docker, Microsoft Azure/AWS, CI/CD, and DevOps

culture.

• Knowledge of cloud-based SaaS applications/architecture.

• Practical experience in the use of leading engineering practices and principles.

• Practical experience of building robust solutions at large scale.

• Appreciation for functions of Product and Design, experience working in cross-functional teams.

• Understanding differences between multiple delivery platforms (such as mobile vs. desktop), and optimizing output to

match the specific platform.

Job Title: Incident Manager – Fault Management

Function: Incident, Problem & Change Management

Department: NOC Operations / Command Centre / Service Operations

Experience: 6–10 Years

Employment Type: Full-Time

Shift: 24x7 Rotational (as per business requirement)

Location: Gurgaon / Mumbai / Pune (or as per project needs)

Job Summary

We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.

The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.

Key Responsibilities

Incident Management

• Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
• Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
• Ensure timely incident detection, logging, categorization, prioritization, and resolution.
• Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
• Provide regular incident status updates to customers, management, and stakeholders.
• Ensure proper incident documentation, closure notes, and audit readiness.

Fault Management & Monitoring

• Oversee proactive fault detection through NOC monitoring tools.
• Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
• Coordinate with L2/L3 engineering teams for fault isolation and resolution.
• Identify recurring faults and initiate preventive actions.

Problem Management

• Lead Root Cause Analysis (RCA) for recurring and major incidents.
• Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
• Maintain problem records and trend analysis to reduce repeat incidents.
• Work closely with engineering and vendors to drive permanent fixes.

Change Management

• Govern changes to production environments to minimize risk.
• Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
• Participate in CAB (Change Advisory Board) meetings.
• Ensure changes are executed as per approved windows with pre/post validation.
• Track change-related incidents and drive improvement actions.

Stakeholder & Vendor Coordination

• Act as a single point of contact during service-impacting events.
• Coordinate with internal teams, service providers, OEMs, and vendors.
• Manage customer communication during outages and critical events.
• Escalate issues appropriately to senior management when required.

Governance, Reporting & Continuous Improvement

• Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
• Monitor and improve operational KPIs and SLA performance.
• Drive process improvements aligned with ITIL best practices.
• Maintain SOPs, runbooks, escalation matrices, and communication templates.
• Support audits, compliance reviews, and regulatory requirements (if applicable).

Required Skills & Competencies

Technical & Process Skills

• Strong expertise in ITIL Incident, Problem, and Change Management.
• Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
• Good understanding of infrastructure domains:
• Network (LAN/WAN/SD-WAN)
• Security (Firewalls, SOC coordination)
• Data Center / Cloud (basic understanding)
• Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
• Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.

Soft Skills

• Strong leadership and decision-making abilities during high-pressure situations.
• Excellent verbal and written communication skills.
• Strong stakeholder and customer management capability.
• Analytical mindset with attention to detail.
• Ability to work independently and in cross-functional teams.

Education & Certifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field.
• ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
• PMP / PRINCE2 / Agile certifications are advantageous.

Experience

• 6–10 years of experience in Incident / Problem / Change Management roles.
• Prior experience handling Major Incidents in 24x7 operations environments.
• Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.

Key Performance Indicators (KPIs)

• Incident response and resolution times.
• SLA and availability compliance.
• Reduction in repeat incidents.
• Quality and timeliness of RCA reports.
• Change success rate and reduction in change-related incidents.

What you’ll do

• Build and ship features end-to-end using the MERN stack
• Use AI tools to speed up development, solve bugs, and learn new patterns
• Collaborate with product and design to turn ideas into UI + backend logic
• Write clean, reusable code with proper structure and Git practices
• Learn best practices in architecture, API design, and performance
• Take feedback, grow fast, and own your work

Must-Haves:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• 2-3 years of experience with the MERN stack
• Good understanding of JavaScript (or TypeScript), REST APIs, and MongoDB
• Clear logic, curiosity, and the ability to Google smartly
• Eagerness to learn, experiment, and grow with the team
• Comfortable using AI tools to assist in dev

Nice-to-Have:

• Exposure to tools like Firebase, Next.js, or Vercel
• Any live projects, GitHub repos, or portfolio sites
• Basic understanding of cloud deployment 

Introduction:

Reconect.ai is a cutting-edge technology company headquartered in Bengaluru, pioneering the use of advanced AI to transform the debt collection industry. Our B2B SaaS platform leverages AI-driven strategies to streamline the entire debt collection process, enhancing operational efficiency and customer experience for financial institutions.

We are looking for a highly motivated and ambitious Sales Development Representative (SDR) with 3+ years of experience in SaaS sales. The SDR will play a crucial role in driving our sales growth and expanding our market presence by generating qualified leads and nurturing prospects through the early stages of the sales funnel.

Key Responsibilities:

• Conduct targeted outbound prospecting efforts to identify and qualify leads through multiple channels, including cold calling, email campaigns, LinkedIn outreach, and industry events.
• Research and identify key decision-makers within financial institutions; understand their pain points and business objectives related to customer engagement, automation, and digital transformation.
• Engage prospects in meaningful conversations to uncover specific challenges and position Reconect.ai’s solutions as the right fit.
• Collaborate closely with the sales team to ensure smooth handoff of qualified leads and maintain strong pipeline momentum.
• Conduct timely follow-ups with leads, schedule appointments, and coordinate meetings between prospects and the sales team.
• Actively participate in sales meetings, contribute insights to sales strategies, and share feedback from prospects to help refine product positioning and marketing initiatives.

Qualifications

• 3+ years of experience in SaaS sales or a similar role, preferably in debt collection, banking, and financial services.
• Proven track record of achieving or exceeding sales targets and generating qualified leads.
• Strong communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with prospects.
• Excellent phone etiquette and active listening skills to understand customer needs and tailor messaging accordingly.
• Self-motivated and driven to succeed, with a competitive mindset and the ability to thrive in a fast-paced sales environment.
• Familiarity with CRM software and sales tools is a plus.
• Solid organizational and time management skills to prioritize tasks and manage multiple leads effectively.

Why Join Us?

• Be part of a fast-growing AI company transforming the debt collection space.
• Work with a collaborative and driven team that values innovation and growth.
• Gain exposure to leading-edge AI and SaaS solutions that are redefining customer engagement.

We are an exciting and fast-growing startup looking for passionate, driven individuals to join our team. As a startup, we’re building everything from scratch, and we believe in giving our team the opportunity to apply their creativity, skills, and ideas to shape the future of our company. This is not just a job; it’s a chance to learn, grow, and be part of something innovative and impactful.

We are providing React Native Internship for a period of 2 months !

Skills Required:

1. Deep understanding of JavaScript, including ES6+ syntax.

2. Familiarity with TypeScript is a plus.

3. Exposure to React and React Native frameworks.

4. Basic knowledge of Flexbox for creating responsive layouts.

⁠5. Willingness to write clean, readable, and well-documented code.

6. Familiarity with tools like XCode and Android Studio is advantageous.

7. Understanding of REST APIs and their role in application development.

Roles & Responsibilities:

1. Assist in developing and maintaining responsive mobile and web applications.

2. Learn to utilize native APIs for smooth platform integration.

3. Collaborate with team members to design and implement new features.

4. Contribute to optimizing application performance and resolving bugs.

5. Stay curious and keep learning new technologies relevant to React and React Native development.

6. Exposure to version control systems like Git.

⁠7. Familiarity with state management tools like Redux or Context API.

8. Passion for learning and contributing to real-world projects.

Preferred Qualifications:

1. Min exp of 0-2 years.

2. Skills in computer science/IT and relevant.

What You’ll Gain:

1. Stipend - 3k -5k/ month, subjective to your performance

2. Hands-on experience in building production-grade applications.

Apply Now !!

Designation: Product Trainer

Experience: 2+ years as Trainer with any Product Based Company

Location: Baner, Pune (Currently working in Hybrid)

Candidates who can join in 30 days will be preferred.

Job Description

• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.

• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.

• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.

• Design, maintain and distribute application training communication pieces to end-users.

• Remove or archive outdated content from a central repository.

• Deliver Train-the-Trainer (TTT) sessions.

• Recommend proven learning strategies to address business challenges.

• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.

• With direction, convert ILT to online Articulate and video courses.

• Create new online courses using Articulate and other software.

• Develop outlines, write video scripts, and create graphics for application training.

• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.

• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.

• Excellent written and verbal communication along with strong attention to detail and follow-through skills.

• Assist the eLearning Manager with special projects, as needed.

Requirements:

• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.

• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.

• Working knowledge of digital adoption platforms and graphic design and related tools.

• Driving team coordination, team building, team alignment and team productivity in all domains including dev, design, content, delivery & support
• Keeping an overall eye on progress of every aspect of the product to steer in the right direction
• Suggesting and improving product solution over time based on user insight, competitive landscape
• Developing and enhancing product management systems in all aspects
• Carrying a result oriented and business focused attitude
• Ensuring all features, deliverables and user requirements to be fulfilled as per business needs
• Taking ownership of the product and its way forward as per the product vision and roadmap

Desired Candidate Profile

• Deep Tech Understanding, Tech Product Handling Skills
• Ability to Integrate Development, Testing, Content, Design, User Tracking and Support into a seamless product growth process
• Product Roadmap & User Management Skills
• Data Crunching Skills, User Analytics, User Engagement Tracking & a User Centric Growth Approach
• Great Communication Skills in all formats, Documentation and Coordination Capabilities
• Sincerity & Dynamism for Problem Solving & taking proactive product responsibilities
• Grip and Focus on Testing, Stability & Performance of Apps
• Love for building awesome tech products for universal reach and scale