Business Analyst

Responsibilities :

●     Designing and developing robust and scalable server-side applications using Python, Flask, Django, or other relevant frameworks and technologies.

●     Collaborating with other developers, data scientists, and data engineers to design and implement RESTful APIs, web services, and microservices architectures.

●     Writing clean, maintainable, and efficient code, and reviewing the code of other team members to ensure consistency and adherence to best practices.

●     Participating in code reviews, testing, debugging, and troubleshooting to ensure the quality and reliability of applications.

●     Optimising applications for performance, scalability, and security, and monitoring the production environment to ensure uptime and availability.

●     Staying up-to-date with emerging trends and technologies in web development, and evaluating and recommending new tools and frameworks as needed.

●     Mentoring and coaching junior developers to ensure they grow and develop their skills and knowledge in line with the needs of the team and the organisation.

●     Communicating and collaborating effectively with other stakeholders, including product owners, project managers, and other development teams, to ensure projects are delivered on time and to specification.

You are a perfect match, if you have these qualification :

●     Strong experience in Python and server-side development frameworks such as Flask or Django.

●     Experience in building RESTful APIs, web services, and microservices architectures.

●     Experience in using database technologies such as MySQL, PostgreSQL, or MongoDB.

●     Familiarity with cloud-based platforms such as AWS, Azure, or Google Cloud Platform.

●     Knowledge of software development best practices such as Agile methodologies, Test-Driven Development (TDD), and Continuous Integration/Continuous Deployment (CI/CD).

●     Excellent problem-solving and debugging skills, and the ability to work independently as well as part of a team.

Strong communication and collaboration skills, and the ability to work effectively with other stakeholders in a fast-paced environment

DATA ENGINEER

Overview

They started with a singular belief - what is beautiful cannot and should not be defined in marketing meetings. It's defined by the regular people like us, our sisters, our next-door neighbours, and the friends we make on the playground and in lecture halls. That's why we stand for people-proving everything we do. From the inception of a product idea to testing the final formulations before launch, our consumers are a part of each and every process. They guide and inspire us by sharing their stories with us. They tell us not only about the product they need and the skincare issues they face but also the tales of their struggles, dreams and triumphs. Skincare goes deeper than skin. It's a form of self-care for many. Wherever someone is on this journey, we want to cheer them on through the products we make, the content we create and the conversations we have. What we wish to build is more than a brand. We want to build a community that grows and glows together - cheering each other on, sharing knowledge, and ensuring people always have access to skincare that really works.

Job Description:

We are seeking a skilled and motivated Data Engineer to join our team. As a Data Engineer, you will be responsible for designing, developing, and maintaining the data infrastructure and systems that enable efficient data collection, storage, processing, and analysis. You will collaborate with cross-functional teams, including data scientists, analysts, and software engineers, to implement data pipelines and ensure the availability, reliability, and scalability of our data platform.

Responsibilities:

Design and implement scalable and robust data pipelines to collect, process, and store data from various sources.

Develop and maintain data warehouse and ETL (Extract, Transform, Load) processes for data integration and transformation.

Optimize and tune the performance of data systems to ensure efficient data processing and analysis.

Collaborate with data scientists and analysts to understand data requirements and implement solutions for data modeling and analysis.

Identify and resolve data quality issues, ensuring data accuracy, consistency, and completeness.

Implement and maintain data governance and security measures to protect sensitive data.

Monitor and troubleshoot data infrastructure, perform root cause analysis, and implement necessary fixes.

Stay up-to-date with emerging technologies and industry trends in data engineering and recommend their adoption when appropriate.

Qualifications:

Bachelor’s or higher degree in Computer Science, Information Systems, or a related field.

Proven experience as a Data Engineer or similar role, working with large-scale data processing and storage systems.

Strong programming skills in languages such as Python, Java, or Scala.

Experience with big data technologies and frameworks like Hadoop, Spark, or Kafka.

Proficiency in SQL and database management systems (e.g., MySQL, PostgreSQL, or Oracle).

Familiarity with cloud platforms like AWS, Azure, or GCP, and their data services (e.g., S3, Redshift, BigQuery).

Solid understanding of data modeling, data warehousing, and ETL principles.

Knowledge of data integration techniques and tools (e.g., Apache Nifi, Talend, or Informatica).

Strong problem-solving and analytical skills, with the ability to handle complex data challenges.

Excellent communication and collaboration skills to work effectively in a team environment.

Preferred Qualifications:

Advanced knowledge of distributed computing and parallel processing.

Experience with real-time data processing and streaming technologies (e.g., Apache Kafka, Apache Flink).

Familiarity with machine learning concepts and frameworks (e.g., TensorFlow, PyTorch).

Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).

Experience with data visualization and reporting tools (e.g., Tableau, Power BI).

Certification in relevant technologies or data engineering disciplines.

Job Responsibilities- 

-Supporting Manager in terms of, collecting cheques, handling samples to the client and supporting all administrative work.

-Understand Client requirements and suggest appropriate signage solutions 

-Quotation preparation on the reception of client requirements 

-Responsible for timely collection of payments from clients 

-Preparation of mailers on Cosign updates for customers and peers 

-Responsible for daily, weekly, and fortnightly reporting to the Reporting heads 

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

We are looking for a Graphic Designer to create engaging and on-brand graphics for a variety of media. the Graphic Designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts, and photos.

Your graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you.

• Responsible for designing marketing collaterals/Creatives such as Banners, Display Ads, Social Media Creatives, Promotional Material
• Work together with a writing partner and collaborate with client-facing teams and delivery to develop visual branding and graphic visualizations for pursuit artifacts
• Ability to understand the client and/or end-user point of view and values in globally and regionally
• Having a deep understanding and proven ability is generating great visual content online Prior experience and expertise in creating content focused on furniture would be ideal
• Guide in creating outlines, storyboards based on imagery and come up with highly creative and modern designs that are in sync with what users of social media would expect from a leading furniture brand
• Adhering to defined timelines to produce high-quality deliverables
• Bring new innovative approaches to graphic visualizations from experience, research on creative design trends
• Should be proficient in designing posters, booklets, handouts, PPT decks

• Experience in Graphic Design software – Adobe Photoshop, Canva, Illustrator, Sketch, Corel draw, etc.
• Exceptional ability in graphic design and typography, preferably with experience in digital consumer products
• Should have experience in photo retouching
• Understanding of branding and ability to apply a brand s look and feel across the web and mobile properties
• Self-driven with the ability to work without constant supervision
• Ability to communicate effectively in a cross-functional team and present ideas and designs effectively.
• Prior Experience in online furniture industry will be an advantage

We are looking for self-motivated backend developers for full-time positions with good skills in NodeJS and Azure.

Selected developer's day-to-day responsibilities include:

1) Write lambda functions and fix bugs - NodeJS on Azure platform

2) Good skills in NodeJS required and good working knowledge in Azure Serverless stack required

3) Preferable to have Azure certifications (Associate or Professional levels)

Salary: INR 2.4L Per Annum (INR 20k per month)

**Who can apply**:

* Final year college / passouts or ones with around 1 year of experience

* Available for full time employment (remote work for the time being)

* Preferably can start immediately

* Have relevant skills and interests

* Women willing to start/restart their career can also apply.