Performance Marketing Manager- FMCG

About the role:

For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,

who will be able to -

• Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
• Identify customer needs and help them provide a 360-degree experience.
• Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
• Handle Escalations of all types and nature.
• Handle E-commerce channels.
• To perform all duties to a high standard of customer care in attitude, approach, and resolution.

Pre-requisites

• A chance to earn monthly as well as annual incentives.
• Proficiency in English and Hindi.
• Excellent knowledge of MS Office, Excel, and PowerPoint
• Fast learner with and passion for sales and an understanding of negotiation techniques
• Self-motivated with a results-driven approach
• Graduate degree

• Study design briefs and determine requirements.
• Schedule projects and define budget constraints .
• Conceptualize visuals based on requirements.
• Prepare rough drafts and present ideas.
• Develop illustrations, logos and other designs.
• Using software or by hand Use the appropriate colors and layouts for each graphic.
• Work with copywriters and creative director to produce final design.
• Test graphics across various media
• Amend designs after feedback.
• Ensure final graphics and layouts are visually appealing and on-brand

Requirements and skills

• Proven graphic designing experience.
• A strong portfolio of illustrations or other graphics.
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details.
• Excellent communication skills.
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus

The core objective of this project is to upgrade the Dance School website, developed on the Wix platform, to include advanced features and functionalities that cater to both our users and administrative team.

• Professional Dashboard Development:
• Redesign and enhance the existing benchmark tool to a more professional standard. This includes improving the UI/UX design, functionality, and integration within the website.

Engagement Type:

• Mode of Work: Remote
• Shift Time: 6 AM to 3 PM IST

This Role Requires:

• Minimum Exp Required: 3 Years
• Wix Platform Expertise: The developer should have a strong understanding of the Wix platform, including its capabilities, limitations, and best practices for customization.

Interview Rounds:

• Technical and HR Technical Round - Ask questions on the previous work experience.
• HR - Behavioural and cultural fit.

About the role:

Associate Product Manager - Growth

As an Associate Product Manager at ForeignAdmits, you'll be responsible for driving the growth of one of the flagship products, owning the product's end-to-end acquisition/ activation/ conversion/ retention funnels. You'll identify users' needs and turn those insights into products that users love. You’ll be closely working with the PMs and CEO in driving the product vision.

Responsibilities:

• Working closely with the Backend Engineering & Front-end Engineering, Design, Operations, and Customer Experience teams to deliver world-class customer-obsessed products and features.
• Be the voice of the customer. Develop a deep understanding of our customers and build the best product user experiences on their behalf through market research, experimentation, user testing, and data analysis.
• Research and translate industry problems into solutions through the use of technology and data. Your solutions should create a measurable "impact" on the lives of consumers.
• Create detailed product requirement documents and user stories with an ability to imagine the user journeys - happy paths, unhappy paths, and edge cases
• Empathize with dozens of personas and use cases, and think user-first.
• Have a data-oriented approach and an eye for numbers, insights, and metrics.
• Define and analyze metrics that inform the success of products.
• Build user insights and recommendations from the data. Create user cohorts and funnels to understand user behavior.
• Ability to think creatively, deal with ambiguity, and manage fast-paced environments and changing priorities.
• And most essentially, a founder's mindset: is to own initiatives & deliver results.

Requirements:

• 0-1 year of relevant product management experience in consumer product organizations
• High energy and high ownership individual with a keen interest in building 0 to 1 systems that have large-scale real-world impact
• Good understanding of UX Design practices in the consumer internet space
• Ability to think granularly and are hungry to learn and evolve in all things.
• Bias for action and experience making things happen in a fast-paced, dynamic environment.
• Strong written and verbal communication skills with a knack for articulating customer challenges clearly.
• Analyze and synthesize data, including writing SQL
• Proficient with data analytics tools like Google Analytics, Mixpanel, Adobe Omniture, etc., or the equivalents.

Good to have:

• Bachelor's degree in Computer Science or related fields, or equivalent practical experience with a deep understanding of technology platforms

What do we value?

• High energy and high ownership
• Data-driven decision making
• Ability to constantly experiment.
• Hungry for learning and a bias for action.
• Clearly articulate the user needs and insights & translate them into recommendations.

What does ForeignAdmits bring to the table:

Apart from monetary benefits, we offer

• An informal and self-managed work culture.
• Freedom to experiment with new ideas and technologies.
• A highly motivating work environment where you learn exponentially and grow with the organization.
• An opportunity to create an impact at scale.
• Opportunity to be a part of team to see our next series of funding 

Job Description -

We are looking to hire an experienced Magento Developer to build and maintain eCommerce websites for our clients.

Role Responsibilities:

●▪Meeting with the design team to discuss the needs of the company

●▪Building and configuring Magento 2x eCommerce websites

●▪Coding of the Magento templates

●▪Developing Magento modules in PHP using best practices

●▪Designing themes and interfaces

●▪Setting performance tasks and goals

●▪Troubleshooting integration issues

●▪Updating website features and security patches

Technical & Professional Requirements:

●▪Bachelor’s degree in Computer Science or related field

●▪Experienced in Magento (eCommerce CMS) 1-3 years (Familiar with Zend Framework)

●▪Experience with Magento modules and has customized the same

●▪Advanced knowledge of Magento, JavaScript, HTML, PHP, CSS, and MySQL

●▪Experience with complete eCommerce lifecycle development

●▪Understanding of modern UI/UX trends

●▪Should be capable of integrating open source scripts and tools

●▪Experience with software development tools like Jira,git,selenium

Strong attention to detail

●▪Ability to project-manage and work to strict deadlines

●▪Ability to work in a team environment

Service Line/Domain: Information Technology.

• Good rate of pay .  Developers have a higher starting wage bracket all around the world.
• The skills are transferable .  The skills you acquire will never be out of use.
• Work anywhere .  As a developer you aren’t limited to a particular region or country as 1’s and 0’s are understood everywhere.
• Comfortable Working Environment .  Wherever you go, you’ll have an air conditioned office, fast internet and a powerful laptop. What more does a man need?
• Constant learning  curve .  You will only get better with passing time as you will be in sync with the technological changes.
• You can be as creative as you want . Each day you create something from nothing. The only thing that  limits you will be your imagination.
• Maternity/paternity leave. Pursue career goals while growing your family.
• Professional development.   Get opportunities for professional development, to master new skills and to grow into other roles.