Director - Product Strategy

Job Description

We are looking for a driven and client-focused professional to manage and grow a portfolio of SME clients. The role involves understanding client insurance needs, building strong long-term relationships, ensuring smooth service delivery, and driving sales through new business development and cross-selling of relevant insurance and financial products. The candidate will work closely with internal teams to provide excellent customer support and improve client satisfaction and retention.

Key Responsibilities

Manage a portfolio of SME clients and their insurance requirements

Build and maintain strong client relationships

Identify new business opportunities in the SME segment

Achieve sales and revenue targets

Cross-sell insurance and related financial products

Provide prompt support and resolve client queries

Coordinate with internal teams for smooth service delivery

Ensure client retention and satisfaction

Key Skills

SME Client Relationship Management

Insurance Sales

Business Development

Client Retention

Cross Selling

Customer Service

Negotiation Skills

Communication Skills

Portfolio Management

Lead Generation

Sales Target Achievement

Insurance Product Knowledge

Qualifications

Bachelor’s Degree

Experience in insurance sales / SME relationship management preferred

About MyOperator

MyOperator is India’s only Business AI Operator, an integrated platform that brings together

WhatsApp, voice calls, and AI-powered chat and voice bots to help businesses automate,

manage, and personalize customer interactions at scale.

We’re building the future of business communication: unified, intelligent, and deeply integrated.

If conversations are the new currency of business, we’re here to make every one count.

About the Role

We’re looking for a sharp, strategic, and SEO-savvy Senior Content Writer who can write with

clarity, depth, and purpose. You’ll be responsible for crafting high-impact content across web

pages, blogs, product explainers, LinkedIn posts, customer stories, and more, helping establish

MyOperator as a category leader in AI-led business communication.

If you have a flair for storytelling, a research-first mindset, a strong grasp of B2B SaaS/tech, and

an understanding of how content drives both brand and performance, this role is for you.

What You’ll Do

• Research deeply on AI, SEO, and business communication to craft content that adds
• real value, not just ranks.
• Own end-to-end content creation across formats, including long-form blogs, product
• pages, whitepapers, emailers, case studies, and social media content.
• Collaborate with product, sales, and support teams to create technically accurate,
• user-friendly, and search-optimized content.
• Lead and contribute to SEO content strategy, keyword research, clustering, and on-page
• SEO execution.
• Translate technical product features into crisp, benefits-led copy that customers can
• relate to.
• Ensure editorial excellence: clarity, consistency, grammar, structure, and tone of voice.
• Track content performance, analyze gaps, and continuously improve strategy.
• Stay updated on AI/LLM SEO trends and tools (vector search, content embeddings,
• ChatGPT workflows, etc.), and experiment when possible.
• Help build internal content systems: tone guides, editorial frameworks, and scalable
• content ops.

What We’re Looking For

• 3–5 years of experience in B2B or SaaS content writing.
• A strong portfolio of SEO-optimized, long-form content.
• Solid understanding of content-led growth in a product-first or tech-first environment.
• Experience with SEO tools like Ahrefs, SEMrush, Surfer SEO, or Clearscope.
• Comfortable working in a fast-paced, high-ownership setup.
• Excellent command of English: written and verbal.
• Bonus: Familiarity with AI-driven SEO, technical SEO, or LLM-first content strategies.
• Bonus: Hands-on with tools like Notion, Webflow, WordPress, Jasper, or ChatGPT for
• content workflows.

Why Join Us

• Learn how to leverage AI and LLMs to create AEO-first content at scale.
• Help shape a category-defining brand in the business AI space.
• Work with a high-performing, future-forward content and marketing team.
• Flexible, remote-friendly environment with space to experiment.
• Your words will influence how thousands of businesses engage with MyOperator.

• Role & Responsibilities:
• Perform manual testing of software applications to identify bugs and issues.
• Design and execute test cases and test plans.
• Track and report bugs using tools like JIRA or Trello.
• Perform automation testing using tools such as Selenium/WebDriver.
• Ensure the software meets functional and quality requirements.
• Collaborate with developers to resolve issues and improve product quality.
• Key Skills: Manual testing, test case design, bug tracking (JIRA/Trello), automation testing (Selenium/WebDriver)

This is a work-from-Office opportunity, the company is based in Bangalore (Manyata Tech Park, Nagavara). We prefer candidates from Bangalore who can travel to the office.

• Job Title: Sales Executive
• Salary: ₹25,000 - ₹30,000 per month + Performance Based Incentives
• Experience Required: 2-3 years

• Job Description:

We are looking for a charismatic and empathetic Sales Executive to join our team. Our firm specializes in empowering individuals to launch their coaching careers, and we work with clients who bring high expectations and aspirations. The ideal candidate is not just a sales professional but a people person who genuinely understands the desires, needs, and dreams of our clients. You will play a key role in building trust, creating meaningful connections, and guiding potential clients toward achieving their coaching aspirations. If you are someone who thrives in an empathetic and goal oriented environment, we want to hear from you.

• Key Responsibilities:
• Client Engagement:
• Connect with potential clients through phone calls, meetings, or virtual interactions.
• Build strong relationships by actively listening to their goals, challenges, and aspirations.
• Provide a personalized, human touch to every interaction, making clients feel valued and understood.

2. Consultative Selling:

• Understand our services in depth and align them with the specific needs of potential clients.
• Address concerns and queries with patience and clarity, demonstrating how our offerings can help clients achieve their dreams.
• Persuasively communicate the value of our services, converting inquiries into enrolments.

3. Problem Solving:

• Identify and empathize with the challenges faced by potential clients in launching their coaching careers.
• Offer tailored solutions that help clients see a clear path to success.

4. Follow-Up and Relationship Building:

• Maintain regular follow-ups with leads, ensuring no opportunities are missed.
• Build long-term relationships that foster trust and encourage referrals.

Key Skills and Qualifications:

• 2-3 years of experience in sales, preferably in the coaching, education, or related fields.
• Exceptional interpersonal and communication skills with a charismatic & empathetic approach.
• Strong understanding of human behavior and the ability to connect on a personal level.
• Proven ability to convince and convert leads while maintaining integrity and trust.
• A background in coaching, education, or personal development is highly preferred.
• Goal-oriented mindset with the ability to work under targets and deadlines. Fluent in English

About Us -Celebal Technologies is a premier software services company in the field of Data Science, Big Data and Enterprise Cloud. Celebal Technologies helps you to discover the competitive advantage by employing intelligent data solutions using cutting-edge technology solutions that can bring massive value to your organization. The core offerings are around "Data to Intelligence", wherein we leverage data to extract intelligence and patterns thereby facilitating smarter and quicker decision making for clients. With Celebal Technologies, who understands the core value of modern analytics over the enterprise, we help the business in improving business intelligence and more data-driven in architecting solutions.

Key Responsibilities

•        As a part of the DevOps team, you will be responsible for configuration, optimization, documentation, and support of the CI/CD components.

•        Creating and managing build and release pipelines with Azure DevOps and Jenkins.

•        Assist in planning and reviewing application architecture and design to promote an efficient deployment process.

•        Troubleshoot server performance issues & handle the continuous integration system.

•        Automate infrastructure provisioning using ARM Templates and Terraform.

•        Monitor and Support deployment, Cloud-based and On-premises Infrastructure.

•        Diagnose and develop root cause solutions for failures and performance issues in the production environment.

•        Deploy and manage Infrastructure for production applications

•        Configure security best practices for application and infrastructure

Essential Requirements

•        Good hands-on experience with cloud platforms like Azure, AWS & GCP. (Preferably Azure)

•        Strong knowledge of CI/CD principles.

•        Strong work experience with CI/CD implementation tools like Azure DevOps, Team city, Octopus Deploy, AWS Code Deploy, and Jenkins.

•        Experience of writing automation scripts with PowerShell, Bash, Python, etc.

•        GitHub, JIRA, Confluence, and Continuous Integration (CI) system.

•        Understanding of secure DevOps practices

Good to Have -

•        Knowledge of scripting languages such as PowerShell, Bash

•        Experience with project management and workflow tools such as Agile, Jira, Scrum/Kanban, etc.

•        Experience with Build technologies and cloud services. (Jenkins, TeamCity, Azure DevOps, Bamboo, AWS Code Deploy)

•        Strong communication skills and ability to explain protocol and processes with team and management.

•        Must be able to handle multiple tasks and adapt to a constantly changing environment.

•        Must have a good understanding of SDLC.

•        Knowledge of Linux, Windows server, Monitoring tools, and Shell scripting.

•        Self-motivated; demonstrating the ability to achieve in technologies with minimal supervision.

•        Organized, flexible, and analytical ability to solve problems creatively.

B2B Sales Executive

Sales

• Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide free fruits & vegetables directly sourced from our farmers. We are an omni channel platform having both offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.
•  We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community
• Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.
•  We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer obsessed, be it our end user, farmer, vendor or even our internal community.

• To build an effective long-term relationship with the customers and perform sets of sales activities to help the organization run effectively, efficiently, and in support of business strategies and objectives.

RESPONSIBILITY

• Achieve forecasted sales goals
• Manage the sales pipeline and source leads
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate the features and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert
• Meet customer requirements (responsive, schedule conscious, etc) and maintain relationship
• Provide forecasts, reports, marketing intelligence, and information
• Attend and represent the Company at local exhibitions and meetings.
• On-board customers and keep the communication alive
• Contributes to team effort by accomplishing related results as needed

REQUIREMENTS

• Bachelor's in marketing, business or equivalent
• 1+ years in sales, telecom, broad band, hotels ( oyo )
• Excellent communication and presentation skills
• Solid knowledge of Sales management and b2b sales pipeline management
• Familiarity with analytical, productivity, and reporting tools such as MS Office, Asana, Slack, LinkedIn, PBI, etc...
• Fluency in English,Malayalam is required

Responsibility

• Manage largeamounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Requirements

• Must be Graduated or Post-Graduated.
• Should have at least 1 year of proven customer support experience or experience as a Client Service Representative.
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Duties and responsibilities 

• Develop and maintain simple to complex .net applications  
•  Deliver the quality code, on time  
•  Participate in agile development process to ensure project deliverables are met, on time and of high quality  
•  The quality and completeness of assignments, including initial design, development, bug fixing, quality engineering, documentation, and general product maintenance  
•  To understand specification document and perform coding as per the design and standards & guide lines which are defined by Immediate Lead/Manager  
• Doing impact analysis and resolving in-process problems independently, or with minor input from the senior engineering /technical lead Skills and Experience  

Skills  

• Minimum 3 years of Experience in .Net Framework, C#,ASP.Net,  
• In depth knowledge and experience with web development technologies including ASP.NET, Web API  
•  Have strong concepts of OOPS, Database(T-SQL) Programming  
• Excellent analytical and problem-solving skills 

Community Management-

• Create a friendly environment to facilitate high member satisfaction
• Be thoughtful while interacting with members.
• Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
• Seek out information about the business and personal objectives of tenant organizations and their individual members.
• Foster a sense of inclusivity where fresh ideas are welcome
• Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
• Oversee new member onboarding and member moves out of the space

Events Planning and Execution-

• Build a quarterly calendar of coworking events that engages all stakeholders:
• Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
• Future members: Lead generation and sales-related events
• Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community. 
• Manage to the allotted budget
• Present our community professionally
• With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup

Business Development-

• With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
• Conduct tours for prospective members
• Contact the local press and community leaders to generate interest in COWERKZ.
• Maintain a positive relationship with key vendors and our landlord

Facilities and Space Management-

• Manage all centre operations to the satisfaction of members
• Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
• Keep members aware of facilities issues that may impact them
• Utilize a variety of coworking software applications manage the space and membership
• Make recommendations to the owners about new features or perks that will entice members
• Submit maintenance tickets for repairs to the facility and key equipment
• Ensure cleaning is conducted to spec

Data accuracy-

• Ensuring member data is updated and is current in the cowork platform
• Ensuring lead data is updated in the CRM platform
• Ensuring Community Data is being updated in the events database

Experience and Requirements

• 2 years experience with increasing responsibility in either a sales or customer service role
• Experience in co -curricular activities a plus.
• Demonstrated project management skills
• Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
• Experience with written content generation in a business environment and basic graphic design skills are a plus
• Interest in working independently with only occasional interactions with the owners
• Fluent in English. Ability to speak additional language is a plus.
• A high level ethics, empathy and dependability

Qualifications

• Bachelor's degree or equivalent