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Outsourced IT Technical Consultant

Financial Service

Outsourced IT Technical Consultant

Vikash Technologies

Outsourced IT Technical Consultant

at Financial Service

Agency job

via Vikash Technologies

6 - 12 yrs

₹12L - ₹20L / yr

Mumbai

Skills

Office 365

Microsoft Exchange

Microsoft Outlook

MS SharePoint

Remote desktop

Remote Desktop Services

What Work You Will be Responsible For:

• Provide remote support of end users' desktops, servers, and networking infrastructures.

• Helpdesk support of MS Office 365 applications and Azure

• Interact with end users to troubleshoot general IT issues and security applications.

• Assist senior engineers on new or existing projects and deployments.

• Manage client networks, Backups, Firewalls, and Security

• Project planning and development

• Documentation of systems and projects

• System monitoring of client networks and managed services.

• Software deployments, patches, updates, and reporting

• Able to work on different schedules throughout the day, including weekends.

Basic Qualifications:

• An Excellent attitude, looking to GROW and work as a team player.

• 8-10 years of work experience with helpdesk and technical project background

• Experience with Microsoft Windows Desktop and Server Editions

• Experience with user creation/management in Active Directory, Entra/AzureAD

• General knowledge and experience with firewalls, routers, wireless networks, and security

• Familiar with productivity applications and networking under Microsoft Windows and Mac OS

• Experience with configuration, installation, and support of desktops

• Experience with Microsoft Office 365 and Azure Virtualization

• Experience working with Office 365 Business tenants.

• A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a +)

• WatchGuard, Fortinet, SonicWALL, Firewall Experience a PLUS

• Capable of adapting and learning new technologies quickly

• The ability to communicate technical ideas in simple terms.

• A clean-cut appearance for virtual meetings

• ConnectWise Experience a PLUS

Certifications

• One MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS-500)

What Work You Will be Responsible For:

• Provide remote support of end users' desktops, servers, and networking infrastructures.

• Helpdesk support of MS Office 365 applications and Azure

• Interact with end users to troubleshoot general IT issues and security applications.

• Assist senior engineers on new or existing projects and deployments.

• Manage client networks, Backups, Firewalls, and Security

• Project planning and development

• Documentation of systems and projects

• System monitoring of client networks and managed services.

• Software deployments, patches, updates, and reporting

• Able to work on different schedules throughout the day, including weekends.

Basic Qualifications:

• An Excellent attitude, looking to GROW and work as a team player.

• 8-10 years of work experience with helpdesk and technical project background

• Experience with Microsoft Windows Desktop and Server Editions

• Experience with user creation/management in Active Directory, Entra/AzureAD

• General knowledge and experience with firewalls, routers, wireless networks, and security

• Familiar with productivity applications and networking under Microsoft Windows and Mac OS

• Experience with configuration, installation, and support of desktops

• Experience with Microsoft Office 365 and Azure Virtualization

• Experience working with Office 365 Business tenants.

• A working knowledge of networking concepts (Security+, Network+, CCNA, or similar is a +)

• WatchGuard, Fortinet, SonicWALL, Firewall Experience a PLUS

• Capable of adapting and learning new technologies quickly

• The ability to communicate technical ideas in simple terms.

• A clean-cut appearance for virtual meetings

• ConnectWise Experience a PLUS

Certifications

• One MS Office 365 or Azure Certification is required (AZ-104, AZ-140, AZ-700, AZ-500, or MS-500)

Read more

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