Operations Executive

Role Overview

We are seeking a ServiceNow Product Owner with deep expertise in ServiceNow modules (CSM, ITSM, HRSD)

and strong scripting and data-handling skills.

This role focuses on translating real enterprise workflows into structured, data-driven AI training tasks, helping improve reasoning and understanding within AI systems. It is not a platform configuration or app development role — instead, it blends functional ServiceNow knowledge, prompt engineering, and data design to build the next generation of intelligent enterprise models.

Key Responsibilities

·    Define decision frameworks and realistic scenarios for AI reinforcement learning based on ServiceNow workflows.

·    Design scenario-driven tasks mirroring ServiceNow processes like case handling, SLA tracking, and IT incident management.

·    Develop and validate structured data tasks in JSON, ensuring accuracy and clarity.

·    Write natural language instructions aligned with ServiceNow’s business logic and workflows.

·    Use SQL queries for validation and quality checks of task data.

·    Apply prompt engineering techniques to guide model reasoning.

·    Collaborate with peers to expand and document cross-domain scenarios (CSM, ITSM, HRSD).

·    Create and maintain documentation of scenario patterns and best practices.

Required Experience

·    4–6 years of experience with ServiceNow (CSM, ITSM, HRSD).

·    Deep understanding of cases, incidents, requests, SLAs, and knowledge management processes.

·    Proven ability to design realistic enterprise scenarios mapping to ServiceNow operations.

·    Exposure to AI model training workflows or structured data design is a plus.

Preferred Qualifications

·    ServiceNow Certified System Administrator (CSA)

·    ServiceNow Certified Implementation Specialist (CIS-ITSM / CSM / HRSD)

·    Exposure to AI/ML workflows or model training data preparation.

·    Excellent written and verbal communication skills, with client-facing 

Mandatory Skills: Scripting (Javascript, Glide Script), JSON Handling, SQL, Service Now Modules (ITSM, CSM, HRSD) and Prompt Engineering.

What you will do

We are looking for an exceptional engineering lead to join our team. You will be responsible for building and owning the systems that would have critical impact for the business and the experience of our community from day one. 

• Build and lead an agile engineering team
• Work closely with Founder on product development
• Collaborate with operations team to understand customer pain points and solve interesting problems
• Code, test, ship - manage the entire application cycle
• Build libraries and documentation for future references
• Research and develop best practices and tools to enable delivery of features
• Set up capabilities to track and report business and user metrics
• Design and improve architecture to ensure scalability
  
  

Requirements

• Proven experience at scaling tech companies, preferably in commerce or social network
• Keen to innovate, open-minded and collaborative
• Able to interpret product needs and suggest appropriate solutions
• Have led a team, also able to code hands-on
• Strong communication skills
• Strong work ethic: responsible, responsive, and detail-oriented.
  
  

Technologies we use
Go, Flutter, AWS, Google Cloud

Steinbeis India

Position: Senior Full Stack Developer

Experience: 2-5 years

Salary: Based upon Industry Standards (Best in Industry)

Job Description: Senior Full Stack Developer (MERN Stack)

We are seeking a highly skilled and experienced Senior Software Developer with a strong background in MERN Stack (MongoDB, Express.js, React.js, and Node.js) development.

Responsibilities:

• Lead and manage a development team, delegating tasks and ensuring effective collaboration.
• Design, develop, and maintain efficient and scalable web applications using the MERN Stack.
• Write clean, well-documented, and high-performing code while adhering to best practices and coding standards.
• Creating schedules and timelines for both you and your team, and ensuring strict adherence to these timelines.
• Implement robust security practices to safeguard data and applications.
• Conduct thorough testing and debugging to ensure the functionality, performance, and security of the applications.
• Work closely with product managers, designers, and other stakeholders to deliver solutions that meet business requirements.
• Provide technical guidance and mentorship to junior developers, assisting them in solving complex problems and improving their skills.
• Stay updated with the latest trends and advancements in MERN Stack development and suggest innovative ideas to enhance our software products.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 2 to 5 years of professional experience in MERN Stack development.
• Strong proficiency in Node.js, React.js, Express.js, MongoDB and java.
• Experience with RESTful API development and integration.
• Possessing a robust understanding of coding.
• Solid understanding of front-end technologies such as HTML5, CSS3, and JavaScript.
• Knowledge of database systems and proficiency in writing efficient database queries.
• Familiarity with version control systems (e.g., Git) and agile development methodologies.
• Excellent problem-solving skills and the ability to think critically.
• Strong communication and interpersonal skills, with the ability to collaborate effectively within a team.

Please submit your resume, along with relevant work samples, highlighting your experience with MERN Stack development.

Location: Gachibowli (Hyderabad)

Website: https://www.steinbeis.in/

Requirement :- Java Tech Lead (with knowledge of Angular)

• 5+ years of experience into Java 6/7/8, J2EE, EJB, Servlets, JSP, JDBC, LOG4J, JSON, XML
• 3+ years of experience in Spring Boot, Sprint Rest, Spring MVC.
• 5+ years of experience in REST, Micro service Development
• Knowledge of Design Patterns (Good to Have).
• Proven Experience in building complex web systems that have been successfully delivered to customers
• Experience in writing SQL-queries and knowledge of PL/SQL
• Experience in working with databases Oracle 10g, 11g, Postgres, Cassandra etc
• Exposure/Experience in working/setting up CI and CD environments (DevOps).
• Knowledge of development lifecycle, standards, approaches, utilities and environment: shells, version control systems, IDEs, project assembling tools;

Responsibilities:

•Participate in requirement, design, implementation, testing and support of custom banking solutions, which include features enhancements, new functionalities, and back-end systems integration.

•Define and manage resource plan together with the Project Manager aligning to the project schedule.

•Plan and drive the project's technical execution to achieve the committed scope and timeline.

•Monitor and report technical execution progress as well as all technical issues, risk or mitigation plan in a timely manner.

•Ability to coordinate multi-teams (e.g. customers, internal functional and technical SMEs), to understand business requirements, technical design and preparing of technical specifications.

•Assist in estimation of efforts and timescales for tasks delegated to the team.

•Contribute to design/code reviews for quality assurance and conformance to Company standards / guidelines.

•Hands-on participate in development and bugs fixing.

•Commit to continuous improvement and refinement of delivery.

•Strong technical knowledge and skills, consistently provide technical guidance and develop team members.

•Responsible for forward resource management, team building and staff career growth.

Requirements:

•Degree in Computer Sciences / Software Engineering / Information Technology.

•At least 5 years of working experience in Java EE development (preferably in the financial industry).

•Individual that is optimistic, proactive, good initiative, passionate, strives to achieve more as a team, and is able to motivate others.

•Understand design documentation standards such as Unified Modelling Language.

•Experience in various Java EE frameworks and design patterns. Preferably on Micro services architecture.

•Exposure in Java MVC frameworks such as Spring Boot.

• Defining, planning, communicating and owning the business and scaling it PAN India
• Owning multiple channels of sales and be responsible for holding the growth for channels independently
• Managing the Supply side eco-system and partners/vendors to drive efficiencies
• Managing teams across band, grades and geographies
• Understanding and measuring the success metrics directly inclined towards your vertical and aligning them as per the business needs
• Analyzing the key metrics being tracked in the business and creating a plan to iterate and optimize for the future
• Building Tech Stack from business perspective with the Marketing and Product Teams

Desired Candidate Profile

• Master's / Bachelor's degree, MBA will be bonus
• Tier 1 college graduates only
• 3+ years of hands-on experience in P&L Management and proven track record of managing all aspects of a successful business line throughout its lifecycle
• B2C and B2B2C experience specifically building Teams, scale and distribution is a bonus
• Entrepreneurial mindset
• Ability to communicate effectively and efficiently within the Team and across teams and departments
• A first principle thinking approach in problem solving
• Ability to build from scratch and the vision to scale it
• Empathy towards the customer and the ability to understand their problems
• An Agile mindset
• Ability to understand and analyze industry/market/competition and internal business strategy
• Ability to use data to drive decision making
• Prior experience in building P&L for ancillary business is a plus

• Build fluid, scalable, responsive, and consumer-centric web platforms that target users across a wide array of devices
• Collaborate closely with designers & backend developers and contribute to the full product development life-cycle from design and development to roll out
  Take ownership of work and deliver quality results consistently
• Own the delivery of multiple features in a fast-paced work environment
• Build optimized and modular components to provide performance-oriented solutions
• Work in a dynamic and collaborative culture ensuring good teamwork and communication with remote team members when needed

• 4+ Years of experience in frontend web development (1+ in ReactJS)
• Strong past experience of building, scaling and maintaining feature-rich customer-facing single-page applications
• Ability to translate designs into UI elements with accuracy and an eye for fluidity and responsiveness; strong grasp of any of CSS / sass / less
• Proven ability to implement key concepts of state management, security, and caching practices in enterprise-level web applications used at scale
• Proficient understanding of compatibility issues across different browsers and web and mobile devices and available ways to work around them
• Familiarity with the react ecosystem and popular libraries in that ecosystem
• Strong grasp over core web development concepts like HTML5, JavaScript, CSS3, general Web 2.0 techniques, and working without modern component libraries
• Experience with designing secure web applications with a strong understanding of common security vulnerabilities and best practices
• Understanding of data structures, algorithms and object-oriented programming
• Strong grasp over concepts of performance, optimization, lighthouse, etc
• Strong handle over Git, following best practices to facilitate collaboration

• Hands-on experience with supporting payments and integrating payment gateways
• Experience with progressive web apps, service workers
• Strong grasp over frontend unit and end-to-end testing frameworks

Java Springboot Developer

• Java Springboot - Support end-end management of the APIs over its entire lifecycle
• Work with various application teams to understand their business needs and requirements for the API implementation
• Ensure API documentation is created and remains up to date
• Ensure code and design quality with appropriate logging, monitoring, tracing, and security standards in place
• Help troubleshoot and resolve issues related to the API platform, API accessibility and API deployments
• Perform root cause analysis for Production issues and come up with solutions that will prevent them from happening in the future
• Governance, Event Driven Architecture, message-based architectures, and caching strategies and frameworks.
• Participate and contribute in grooming technical user stories impacting integration

Who You Are

To qualify for this position, you should meet the following requirements:

• More than 6 years of experience in development, and implementation of enterprise-wide solutions based on Java Technologies (Java, J2EE, Webservices/Spring)
• At least 3-5 years of hands on experience with design, development and implementation of Spring Boot, Microservices
• Experience in Deploying Microservices (spring-boot, node's)
• Good understanding of security protocols (e.g. OAuth, SAML)
• Excellent analytical, oral, written communication and presentation skills with ability to interact with global delivery technical teams.
• Experience in Agile methodologies