Operations Executive

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Summary/Objective:

We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in the fashion & luxury sector. The ideal candidate will proficiently utilize AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.

Responsibilities/Duties:

1.   Design Creation:

• Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
• Collaborate with marketing and other teams to grasp project requirements and objectives.
• Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.

2.   Brand Consistency:

·        Create engaging content for social media platforms and digital marketing campaigns.

·        Ensure designs are optimized for different platforms and adhere to brand guidelines.

·        Work closely with the marketing team to contribute to the evolution of the brand identity.

3.   Software Proficiency:

·        Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.

·        Stay updated on industry trends and design tools to enhance creativity and efficiency.

·        Excellent skills in color theory, typography, and layout design.

4.   Feedback Incorporation:

·        Receive and incorporate feedback from stakeholders into design iterations.

·        Present design concepts and ideas to team members for review and approval.

5.   Project Management:

·        Manage multiple design projects simultaneously and meet deadlines.

·        Collaborate with other designers and cross-functional teams to ensure project success.

Qualifications/Requirements:

Education:

·        Bachelor’s degree in Graphic Design, Visual Arts, or a related field.

Experience:

·        1 to 2 years of professional graphic design experience.

·        Experience in the e-commerce, jewelry, or luxury industry is ideal.

·        Good to have experience in a marketing or advertising agency.

 . Preferred candidate: female only

Skills:

·        Strong creative and conceptual thinking.

·        Excellent communication and collaboration skills.

·        Ability to work collaboratively and independently.

·        Attention to detail and the ability to work independently.

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Experience Required: 2-8 Years

No. of vacancies: 3

Job Type: Full Time

Vacancy Role: WFO

Job Category: Development

Job Description

We are looking for a skilled and detail-oriented .NET Developer with 2 to 8 years of hands-on experience in developing, deploying, and maintaining web applications using the Microsoft .NET stack. The ideal candidate should be passionate about coding, have strong problem-solving skills, and be able to work collaboratively in a team environment.

Roles & Responsibilities

• Design, develop, test, and maintain web applications using ASP.NET, C#, and .NET Core.
• Develop and maintain APIs and backend services.
• Work with front-end developers and integrate UI components with server-side logic.
• Write clean, scalable, and efficient code following coding standards.
• Debug and resolve software defects and technical issues.
• Collaborate with the QA team to ensure software quality and performance.
• Participate in requirement analysis and contribute to architectural decisions.
• Document software designs, technical specifications, and development processes.
• Stay updated with the latest industry trends, technologies, and best practices.

Qualifications

• Bachelor’s degree in Technology (B.Tech – CS/IT) or MCA.
• 2+ years of professional experience in .NET development.
• Proficient in C#, ASP.NET MVC, .NET Core, WCF ,Web API.
• Strong understanding of SQL Server and writing optimized database queries.
• Experience with Entity Framework / ADO.NET.
• Familiarity with JavaScript, jQuery, HTML, CSS.
• Knowledge of RESTful APIs and third-party integrations.
• Experience with version control systems like Git.
• Strong analytical and problem-solving skills.
• Excellent communication and team collaboration skills.

Requirements

• 3+ years of experience in the Development of JAVA technology.
• Strong Java Basics
• Linux
• SpringBoot or Spring MVC
• Hands-on experience in Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Java 8
• Any Caching Mechanism
• Good at problem-solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem-solving skills.
• Ability to work in a fast-paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding AI/ML algorithms is a plus.

About us: 

Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology. 

We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in 2016 and 2018. 

We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada. 

Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience. Marquee customers along with some exciting start-ups are part of our clientele. 

What You will do: 

● Create beautiful software experiences for our clients using design thinking, lean and agile methodology. 

● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala. 

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients. 

● Help to grow the next generation of developers and have a positive impact on the industry. 

Basic Qualifications: 

● Experience: 4+ years. 

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc. 

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable) 

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have. 

● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.

Nice to have Qualifications:

● Product and customer-centric mindset. 

● Great OO skills, including design patterns. 

● Experience with devops, continuous integration & deployment. ● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits:
 

● Competitive salary. 

● Work from anywhere. 

● Learning and gaining experience rapidly. 

● Reimbursement for basic working set up at home. 

● Insurance (including a top up insurance for COVID). 

Location:

Remote - work from anywhere.

Rescale Technologies (A Fincash Group Venture), brain child of three IIT Mumbai alumnus is a tech leader which enables businesses to navigate through technological transformation globally. Rescale has played pivotal role's mergers and acquisitions of numerous brands. (https://rescaletechnologies.com/)

Our USP is Creative Technology, we have a new age of imagination and a brilliant team who are compassionate about success. Here is your chance to ride with us:

Designation: Full Stack Developer

Experience: 2 + years

Education: B.E/B.Tech

Location – Lodha iThink, Palava Dombivali

Job description:

Hands-on experience in Angular or React, node js, Elastic

Knowledge of HTML\Web Development, Networking

Basic knowledge of Programming languages is required.

Good Knowledge of SQL/ RDBMS

Fast learner and desire to learn new technologies to keep up with market trends

Produce clean, efficient code based on specifications.

Position: Android Developer – SD II

Organization: A Funded global healthcare platform connecting doctors, thereby enabling exchange of information on a quick and real time basis, founded in the year 2013.Currently there are 3 lakh doctors using this platform and everyday there are 400 new doctors joining it.A Funded global healthcare platform connecting doctors, thereby enabling exchange of information on a quick and real time basis, founded in the year 2013.Currently there are 3 lakh doctors using this platform and everyday there are 400 new doctors joining it.

The platform promotes exchange of viewpoints, ideas, and information on various medical practices amongst healthcare professionals. This saves both time and money as solutions to several health issues can be accessed on a real time basis. There are 1.3 million registered doctors and 400+ daily publications on its platform and they operate across 16+countries.

Location: Bangalore (Currently Remote, Later you need to relocate)

Roles & Responsibilities

You’re Awesome At -

• Native Android App development (Preferably for a B2C Product)
• Proficiency in various algorithms and data structures.
• Proficiency in Kotlin with at least 1 year of experience in Kotlin.
• Good knowledge of Coroutines, RxJava and JetPack components. JetPack Compose is a bonus.
• Strong experience with REST APIs (Retrofit), storage databases, multi-threading, performance, and memory tuning.
• Deep understanding of android architecture such as MVP and MVVM

Your Academic Qualifications -

BE / BTech in Computer Science preferred. However, if you have good hands-on knowledge of building Android apps, that’s what we are looking for!

You’ll Be Improving & Responsible For –

• A team that is building products used by 300k + doctors every single day.
• Work on Petabyte Scale Streaming Systems - more than 500 million hours of video has been streamed.
• Lead high volume VOD streaming (think of systems as sophisticated as Netflix and Amazon prime).
• Challenge oneself on Security, Scalability and Stability
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes

Your Experience Across the Years in the Roles You’ve Played -

2-4 years

Good to have:

• Experience in a test-driven environment
• Application built using Jetpack Components.
• In depth knowledge of handling database and db migration.
• Passion for product quality and attention to details.

Designation: Nodejs /React Js Developer ( Mern Stack)

Yrs of Exp : 3 - 8 yrs

Location : Bangalore

Job Description

Experience with Node.js, NPM package ecosystem, and Node.js web frameworks such as Express.js

Experience of front-end technologies such as HTML5,ReactJs, Stylus, Less, and CSS3

AWS exp is required

Integration of multiple data sources and databases into one system.Knowledge of Mongo DB, API, caching layer, proxies, and other third-party tools.

Working exp on Graph QL, Apollo Client

Designation: Nodejs /React Js Developer ( Mern Stack)

Yrs of Exp : 3 - 8 yrs

Location : Bangalore

Job Description

Experience with Node.js, NPM package ecosystem, and Node.js web frameworks such as Express.js

Experience of front-end technologies such as HTML5,ReactJs, Stylus, Less, and CSS3

AWS exp is required

Integration of multiple data sources and databases into one system.Knowledge of Mongo DB, API, caching layer, proxies, and other third-party tools.

Working exp on Graph QL, Apollo Client

Responsibilities

• Design and implement features spanning across systems in a manner that satisfies requirements of performance, scale, security and robustness
• Contribute to improvement of technology and execution processes in the company
• Collaborate in setting technology standards with technology leaders across the company
• Serve as a knowledge center on current and emerging technologies, and help train others when required
• Foster a strong technical culture by mentoring other engineers
• Keep up to date with the latest technologies, evaluate new tools

Relevant Experience and Qualifications 

• Demonstrated expertise in system-level design of large scale distributed systems on the Java stack, and experience with web services and service oriented architectures
• Solid experience with Spring (Core/Boot/Security/MVC/Data)
• Have 8 - 12  years of professional experience in software development.
• Extensive experience with modern open source systems including relational / non relational data stores and bigdata processing
• Experience with AWS stack, at least the common datastores and services 
• Experience with containerization technologies and concepts including Docker
• Basic knowledge about security concepts and secure coding
• Excellent analytical, conceptual and communication skills in spoken and written English.
• Experience leading projects developed across continents.

Great to have Experience and Qualifications 

• Knowledge of machine learning concepts, and some hands-on experience implementing machine learnt models
• Experience with infrastructure design for cloud based apps, especially AWS.
• Past experience with information and data security standards (PCI-DSS, ISO27000) very nice to have.