Account Manager

Responsibilities:

• Work closely with senior engineers to develop high-quality software solutions
• Collaborate with team members to analyze user requirements and design software solutions
• Participate in agile development processes, including sprint planning, daily stand-ups, and sprint reviews
• Write clean, maintainable, and efficient code
• Develop and maintain unit tests to ensure code quality
• Contribute to the design and architecture of microservices-based applications
• Collaborate with cross-functional teams to troubleshoot, debug, and optimize software applications

Requirements:

• 8+ years of experience in software development
• Proficiency in C#, .NET, Microservices architecture, SQL, and Azure services
• Experience with Agile development methodologies
• Strong problem-solving skills and attention to detail
• Ability to work independently and as part of a team
• Excellent communication skills and willingness to ask questions and seek guidance when needed

Additional Preferred Skills:

• Familiarity with other programming languages and technologies is a plus

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

Sitecore Developer

Work From Office

Locations: Bangalore, Hyderabad, Noida, Gurgaon

Exp:  4 exp (relevant)

Notice Period: 15 days (Preferred Immediate joiners)

Should have min 5 years experience in coding.

thorugh knowledge on HOC , Material UI

Implementing complex react components 

API Integration.

About the Company:

We are a dynamic and innovative company committed to delivering exceptional solutions that empower our clients to succeed. With our headquarters in the UK and a global footprint across the US, Noida, and Pune in India, we bring a decade of expertise to every endeavour, driving real results. We take a holistic approach to project delivery, providing end-to-end services that encompass everything from initial discovery and design to implementation, change management, and ongoing support. Our goal is to help clients leverage the full potential of the Salesforce platform to achieve their business objectives.

What Makes VE3 The Best For You We think of your family as our family, no matter the shape or size. We offer maternity leaves, PF Fund Contributions, 5 days working week along with a generous paid time off program that benefits balance your work & personal life.

Job Overview:

We are looking for a talented and experienced Senior Full Stack Web Developer who will be responsible for designing, developing, and implementing software solutions. As a part of our innovative team in Pune, you will work closely with global teams, transforming requirements into technical solutions while maintaining a strong focus on quality and efficiency.

Requirements

Key Responsibilities:

Software Design & Development:

Design software solutions based on requirements and within the constraints of architectural and design guidelines.

Derive software requirements, validate software specifications, and conduct feasibility analysis.

Accurately translate software architecture into design and code.

Technical Leadership:

Guide Scrum team members on design topics and ensure consistency against the design and architecture.

Lead the team in test automation design and implementation.

Identify opportunities for harmonization and reuse of

components/technology.

Coding & Implementation:

Actively participate in coding features and bug-fixing, ensuring adherence to coding and quality guidelines.

Lead by example in delivering solutions for self-owned components.

Collaboration & Coordination:

Collaborate with globally distributed teams to develop scalable and high-quality software products.

Ensure seamless integration and communication across multiple locations.

Required Skills and Qualifications:

Education: Bachelor's degree in Engineering or a related technical field.

Experience: 4-5 years of experience in software design and development.

Technical Skills:

Backend Development:

Strong experience in microservices API development using Java, Python, Spring Cloud.

Proficiency in build tools like Maven.

Frontend Development:

Expertise in full stack web development using JavaScript, Angular, React JS, NodeJS HTML5, and CSS3.

Database Knowledge:

Working knowledge of Oracle/PostgreSQL databases.

Cloud & DevOps:

Hands-on experience with AWS (Lambda, API Gateway, S3, EC2, EKS).

Exposure to CI/CD tools, code analysis, and test automation.

Operating Systems:

Proficiency in both Windows and Unix-based environments.

Nice to Have:

Experience with Terraform for infrastructure automation.

Soft Skills:

Individual Contributor: Ability to work independently while being a strong team player.

Problem-Solving: Strong analytical skills to identify issues and implement effective solutions.

Communication: Excellent verbal and written communication skills for collaboration with global teams.

Benefits

• Competitive salary and benefits package.
• Unlimited Opportunities for professional growth and development.
• Collaborative and supportive work environment. 
• Flexible working hours
• Work life balance
• Onsite opportunities
• Retirement Plans
• Team Building activities
• Visit us @ https://www.ve3.global

ROLES AND RESPONSIBILITIES:

·       Working with technical architects, able to convert the architecture into design and code in Java (Spring Boot), AngularJS, and NodeJS.

·       Able to generate LLD documents.

·       Ability to write Quality code with minimum defects.

·       Unit Test and following the coding standards.

·        

PREFERRED QUALIFICATION AND SKILLS:

·       5+ years strong programming and logical skills in Java (Spring Boot), AngularJS, Object Oriented Java script, NodeJS and HTML5

·       Hands on Experience on Java (Spring Boot), and MySQL is mandatory. Must have completed at least 2 full projects using Spring boot and AngularJS.

·       Excellent knowledge and experience in Spring JPA, RESTful webservices implementation.

·       NodeJS experience is value add

·       Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

·       Must be able to mentor and guide junior technical resources.

·       One who is proactive and come forward with technology related initiatives. Motivated self-starter. 

·       Good Communication skills. English - Oral and Written.

Company profile. 

Actuate Microlearning is a thirteen-year-old HR-Tech and Learning solution, operating in the B2B space, providing the following solutions to our clients: 

• eLearning (off-the-shelf and custom)
• Gamified learning 
• Learning Management Systems (under the brand name CalyxLMS)
• 360-degree surveys (under the brand name Calyx360)
• Standalone and blended-format instructor-led trainings (under the brand name CitrusLearning Systems)

Our client list includes top brands in across industry verticals, including the top BFSI, Pharmaceutical, Manufacturing, Logistics, Automotive, Consumer Goods, Consumer Durables, IT, ITES, eCommerce, Retail, Public Sec, Petrochem., Infrastructure, firms

We are a highly ambitious, steadily growing and profitable organization with a focus on employee development and well-being.

Our work culture and employee policies are designed to ensure our employees are happy, productive and growing in skill and character.

Job Summary: 

Are you passionate about revolutionizing the HR-Tech and Learning space? Actuate Microlearning, a thirteen-year-old B2B Learning solutions provider, is seeking a talented Full-Stack Developer to join our innovative team. In this role, you will be at the forefront of developing and maintaining our Learning Management System (LMS), implementing robust security measures, and elevating the overall UI/UX.

Key Responsibilities:

• Front-end and Back-end Development: Spearhead the development of both the front-end and back-end of our Learning Management System (LMS), ensuring a cohesive and user-friendly experience.
• Security Implementation: Implement comprehensive security measures to safeguard user data, ensuring the confidentiality and integrity of information within the LMS. (Good to have)
• UI/UX Enhancement: Play a key role in enhancing the User Interface (UI) and User Experience (UX) of the LMS, creating an engaging and intuitive learning environment.

• System Maintenance and Updates: Take charge of maintaining and updating the system to ensure it aligns with industry standards, remains technologically advanced, and meets evolving user expectations.(Good to Have)

Qualifications and Skills:

• Master’s or Bachelor's degree in Computer Science, Computer Engineering, Information technology, Computer Applications or a related field.
• Proficiency in HTML, CSS, JavaScript, and PHP, MySQL databases and optimizing database performance
• Proven 2 plus experience in Full-Stack Development.
• Expertise in front-end and back-end technologies.
• UI/UX design proficiency.
• Continuous learner with the ability to adapt to new technologies.

Role – Dynamics 365

Experience – 3 years & above

Location – Remote, Jaipur , Gurgaon, Noida

Job Description:

·       Gather requirements from the client

·       Proactively builds and manages relationship with client management

·       Developing business cases, project plans and project documentation.

·       Deliver projects/work on-time, on-budget, and in a way that accomplishes client goals 

·       Reviews and ensures high quality of work is delivered  

·       Meets deadlines and manages competing priorities under pressure 

·       Apply creative thinking to identify possible reporting solution alternatives 

·       Travel to client locations as per the project and/or client needs 

Must Have:

·       5+ years of project experience and Min 2+ years’ experience in Power Platform development and customizations.

·       Deep understanding of D365 capabilities, architecture, and deployment of online solutions.

·       Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules like Sales, Service, Marketing and Field Service.

·       Skills Driving Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.

·       Experience in leveraging Microsoft Power Platform capabilities for MS Dynamics CRM using PowerApps, Power Automate and Power BI.

·       Proficiency in use of C# - CRM SDK, Web APIs, Batch Jobs, Azure functions, JavaScript, SQL, SSRS, SSIS, Plugins, 3rd party APIs, and Custom Workflows with Dynamics CRM.

·       Good experience in Portals and USD development with CRM.

·       Experience in assisting with integration of CRM with other business systems and applications.

·       Assists the functional resources/business analysts with requirements gathering and provides design guidance for mid to large sized Dynamics 365 CRM projects.

·       Proficiency in OOB Customizations like Business Rules, Workflows, Actions, Security roles configurations.

·       Good knowledge in code and project management using Azure DevOps.

·       Experience in the Power Apps component framework

 Good To Have: 

·      Microsoft Dynamics CRM and Power Platform certifications.

 Desired Candidate Skills: 

·      Excellent interpersonal and leadership skills.  

·      Superior understanding of current applications and trends in IT.  

·      Good knowledge of all phases of IT including network administration, computer support, help desk, software development or specialization in one area.  

·       Experience in client communication 

·       Proficient in communication.

·       Mentoring skills of junior resources.

·      Excellent foundational consulting skills including critical thinking and analysis, verbal and written communications, executive presence, facilitation and presentation skills, business analysis 

·      Ability to conduct business user workshops, design reviews, executive presentations, and 

·      lead other senior stakeholder/sponsor meetings 

·      Experience in delivering end to end reports

·      Must be able to travel to client locations if needed

·      Is detail oriented and deliverables focused 

 Key Skills: Dynamics 365 & Power Platform, Azure DevOps

• Design and develop innovative web applications that draw the user’s attention
• Write reusable, effective, and scalable JavaScript code
• Build modular and reusable components and libraries
• Implement front-end components with progressive Vue.js framework
• Translate the client’s technical specifications into code
• Test, update and optimize the application for performance and security

• 3-5 Years of experience in Backend Development.
• Must have experience in Python (FLASK framework).
• Have a Deep understanding of how RESTful APIs work.
• Familiar with various design and architectural patterns that can work at scale.
• Sound knowledge of NoSQL/SQL Databases (Mongo DB preferred).
• Strong experience with at-Cloud technology, preferably AWS or GCP, or Azure.
• Core experience in developing complex backend systems.
• Communicating complex technical concepts to both technical and non-technical audiences.
• Passionate about application scalability, availability, reliability, and security.