Engineering Manager

12+ years of experience in a senior design role within a media agency or similar environment, with a focus on corporate branding and packaging design.

- Proven track record of leading successful corporate branding and packaging design projects, with a portfolio that showcases your creative prowess.

- Bachelor's or Master's degree in Design, Visual Arts, or a related field is required.

- Proficiency in design software such as Adobe Creative Suite, Sketch, Figma, etc.

- Demonstrates professionalism, confidence, and composure in high-pressure situations.

- Possesses strong organizational skills and an adaptable mindset to accommodate evolving project

Requirements.

- Has a keen attention to detail.

- Takes initiative and actively contributes ideas.

- Presents confidently in high-level client meetings, presentations, and pitches.

- Displays curiosity and encourages it within the team.

- Receives and provides feedback positively, while also guiding junior team members.

- Maintains a passion for learning new skills and encourages team members to do the same.

- Earns high trust and respect from both clients and colleagues.

We're seeking an experienced Backend Software Engineer to join our team.

As a backend engineer, you will be responsible for designing, developing, and deploying scalable backends for the products we build at NonStop.

This includes APIs, databases, and server-side logic.

Responsibilities:

• Design, develop, and deploy backend systems, including APIs, databases, and server-side logic
• Write clean, efficient, and well-documented code that adheres to industry standards and best practices
• Participate in code reviews and contribute to the improvement of the codebase
• Debug and resolve issues in the existing codebase
• Develop and execute unit tests to ensure high code quality
• Work with DevOps engineers to ensure seamless deployment of software changes
• Monitor application performance, identify bottlenecks, and optimize systems for better scalability and efficiency
• Stay up-to-date with industry trends and emerging technologies; advocate for best practices and new ideas within the team
• Collaborate with cross-functional teams to identify and prioritize project requirements

Requirements:

• At least 2+ years of experience building scalable and reliable backend systems
• Strong proficiency in either of the programming languages such as Python, Node.js, Golang, RoR
• Experience with either of the frameworks such as Django, Express, gRPC
• Knowledge of database systems such as MySQL, PostgreSQL, MongoDB, Cassandra, or Redis
• Familiarity with containerization technologies such as Docker and Kubernetes
• Understanding of software development methodologies such as Agile and Scrum
• Ability to demonstrate flexibility wrt picking a new technology stack and ramping up on the same fairly quickly
• Bachelor's/Master's degree in Computer Science or related field
• Strong problem-solving skills and ability to collaborate effectively with cross-functional teams
• Good written and verbal communication skills in English

Must have extensive and in-depth knowledge and experience in developing APIs in NodeJS, HTML5/CSS/Javascript, MongoDB, Git, production application deployments. And optionally ReactJS Components/Websites/UI/UX, Redux etc.

Cloud infra management

AWS SDK, Google Maps SDK

Elastic Search engine

Mocha or any testing framework

Continuous delivery

Redis, ExpressJS, Apollo Client, PubSub

Responsibilities

Development of web applications and modules

Drafting ReactJS front ends components based on provided mock-ups.

Architecting database and REST/GraphQL APIs for front end.

Integrating multiple 3rd party SDKs including but not limited to AWS, Messagebird, Twilio, Lalamove, Google Maps etc.

Write and execute unit tests

Bug fixes, support and enhancements

UAT and Production deployments

Performance optimizations and app security implementations

Cloud infra management

Backup plans and risk mitigation techniques implementation

• Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
• Mastermind creative ways to deliver an exceptional customer experience
• Developing and overseeing the implementation of customer service protocols
• Resolving complex customer problems or disputes in a professional manner
• Coaching and supporting team members to help them meet departmental goals
• Maintaining and documenting records of customer interactions for training purposes
• Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary

What you need to have:

• Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
• 5+ years prior experience in customer-facing roles
• Proven experience in a leadership role is required
• Excellent communication skills and the ability to anticipate the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls 
• Superior organizational and time management skills 
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
• Expertise in MS Excel, Word and PowerPoint 
• Customer Handling Experience in Fintech Setup Mandatory       

• Need At least 2-year experience in fast paced staffing environment working on IT, Non-IT and Techno-Functional Requirement like Business Analyst, IT Project Manager, Marketing Manager, Digital Marketing, Program Manager, Software QA Engineer, Software Developer, Accountant, Accounting Manager etc.
• Good in communication and can work independently with minimal supervision.
• Should be well aware of the recruitment process and related terms like MSP/Markup/Rate Negotiation.
• Team Player.
• Ability to learn and grasp new skills.
• Positive Attitude towards Work.
• Not looking for a specialist recruiter for a particular domain, we need someone who can work on all types of requirements as per the business need.
• Qualification: Any Graduate.