Senior Software Engineer

At Axis BPO Process, we are actively recruiting individuals who are passionate about customer care and sales to join us as Tele Sales - Customer Care Executives. This role is ideal for fresh graduates looking to develop their skills in a dynamic and supportive environment. As a Tele Sales - Customer Care Executive, your primary responsibilities will include:

-Handling Inbound Calls: Providing personalized assistance to customers, addressing their inquiries, and ensuring their needs are met effectively.

-Cross-Selling**: Promoting additional products and services to enhance customer satisfaction and increase sales revenue.

-Record Keeping**: Maintaining accurate and detailed records of customer interactions and transactions to track progress and improve service delivery.

-Adherence to Policies**: Ensuring strict adherence to company policies and procedures related to customer care and sales processes.

This position offers an excellent opportunity to gain valuable experience in customer relationship management and sales techniques. If you are motivated by delivering exceptional customer service, possess strong communication skills in English and Hindi, and thrive in a collaborative team environment, we encourage you to apply. Join Axis BPO Process and embark on a fulfilling career journey where your contributions will make a significant impact on customer satisfaction and business growth..

We are seeking a highly motivated and results-oriented Business Development Executive to join our growing team. The ideal candidate will have a proven track record of success in IT sales, specifically in cloud solutions and software sales. This role requires a strong understanding of the IT landscape, excellent communication skills, and the ability to generate leads and close deals. The successful candidate will be responsible for achieving monthly sales targets.

Responsibilities

- Lead Generation:

• Proactively identify and qualify leads through various channels, including online portals, social media, networking events, and industry publications.
• Utilize online lead generation tools and platforms to identify potential clients.
• Develop and execute targeted outreach campaigns to generate new business opportunities.

- Sales Process:

• Manage the entire sales cycle, from initial contact to closing deals.
• Conduct product demonstrations and presentations to potential clients.
• Prepare and deliver compelling sales proposals and quotations.
• Negotiate contracts and close deals, ensuring profitability.
• Maintain accurate records of sales activities and customer interactions in CRM.

- Relationship Management:

• Build and maintain strong relationships with clients and partners.
• Understand client needs and provide tailored solutions.
• Provide excellent customer service and support.
• Identify opportunities for up-selling and cross-selling.

- Market Knowledge:

• Stay up-to-date with the latest IT trends, technologies, and competitor offerings.
• Understand the competitive landscape and identify opportunities for differentiation.

- Target Achievement:

• Achieve monthly sales targets consistently.
• Develop and implement sales strategies to meet and exceed targets.
• Provide regular sales reports and updates to management.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field preferred.
• Minimum of 2 years of experience in IT sales, with a focus on cloud and software sales.
• Proven track record of lead generation and sales target achievement.
• Strong understanding of the IT industry and cloud computing concepts.
• Excellent communication, presentation, and interpersonal skills.
• Ability to build rapport and establish trust with clients.
• Strong negotiation and closing skills.
• Self-motivated, results-oriented, and able to work independently.
• Ability to work under pressure and meet deadlines.

• Job Summary:

We are looking for a PHP Developer with experience in Laravel and CodeIgniter. You will develop, maintain, and enhance web applications.

• Key Responsibilities:

Build and maintain web applications using Laravel and CodeIgniter.

Work with teams to develop new features.

Optimize performance and security.

Debug and troubleshoot issues.

Integrate APIs and services.

• Requirements:

Experience with Laravel and CodeIgniter.

Strong PHP, MySQL, JavaScript, and HTML/CSS skills.

Knowledge of Git and RESTful APIs.

Problem-solving skills and teamwork.

• Preferred Skills:

Experience with Vue.js or React.

Basic knowledge of AWS or Docker.

• Understand the fundamentals of Software Engineering, such as Data Structures, Algorithms, Design Patterns
• Ability to write Java applications using Spring, Springboot or any other microservices frameworks
• Experience in the development of REST applications, in Java or Kotlin
• Capable of writing effective APIs
• Solid knowledge of JVM fundamentals such as classloading, memory management, garbage collection
• Demonstrated experience in platform API design and development
• Knowledge on microservice and event-driven architecture
• Experience in working with version control frameworks such as Git (preferable), SVN
•      Experience with NoSQL databases (MongoDB or Cassandra) & Relational Databases
• Solid understanding of TDD & Agile principles such as CI / CD, with a proven track record of implementing solutions centred around those concepts
• Excellent communication, collaboration, reporting, analytical and problem solving skills

This person MUST have:
 

• B.E Computer Science or equivalent
• Cloud architect with hands on development background.
• Build a collaborative relationship with different stakeholders
• Experience on React JS and Python Programming
• Exposure to Python/Django +  NodeJS + ReactJS
• Ensure and drive completions of all committed tasks and deliverables
• Run daily stand-ups and bring teams into an agile cadence of frequent iterations
• Increase team productivity by removing obstacles and keeping processes lean.
• Able to prioritise different tasks and communicate it to the different verticals of the organisation.
• Regularly assess risks and opportunities; understand best practices, drive for process improvements, and find new ways of operating,
• with a focus on simplification and productivity.
• Excellent written and oral business communication and people skills.

Experience:

• Min 7 year experience
• Not more than 15 year experience.
• Startup experience is a must. 

Location:

• Remote 

Timings:

• 40 hours a week but with 4 hours a day overlapping with client timezone.  Typically clients are in California PST Timezone.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

• Our health products’ engineering team that works on initiatives fuelling the growth of our recent health retail insurance products
• Collaboration across cross-functional stakeholders to ensure delivery timelines are met
• Implementing product engineering best practices, and evangelizing them within the org
• Your Experience Across The Years in the Roles You’ve Played -
• 6 years of technology experience (at least 2 years in direct engineering management)
• Managing a 5-15 member engineering team in an agile product org
• Track record of collaborative working with multiple stakeholders
• Planning and analysis with effective communication skills