Operations Associate | US B2B SaaS

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

About Us:

We are a Napkin to a Product Market Fit Studio and work together with our customers in the journey of "an idea to the first product version". Most of our customers are Corporate Innovation Hubs and Early Stage Organizations.

Here are a couple of things about us that may interest you:

1. Fast growing: We were featured as one of Deloitte's Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). What this means for you is a great career growth opportunity

2. Successful track record: Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack and NetWeaver BPM), an early engineering team of Zoho (a leading billion $ SaaS player) & some Private Equity experience. Some of our past colleagues from these companies went on to become CTOs (Redbus) and founded companies (one of them founded and then exited to Apple). We are profitable and what that means for you is long-term opportunities to generate wealth

3. Current success: Marquee customers (including the venture capital division of a large conglomerate) along with some exciting startups that are part of our clientele. We work on building MVP products. What this means for you is cutting-edge technology learning opportunities

4. Top Class peer group: We have a talented set of folks primarily focused on solving cool and exciting problems

5. Top-Class Learning & Development Programs: We run our entire L&D programs.

Must Haves:

• Minimum 4-9 years of design experience

• At least three years of experience working on digital products which include creating highly-detailed annotated wireframes, user flows, process flows and high-fidelity screens

• Worked on Information Architecture, Interaction Design and Product Design

• Strong knowledge of user interface design processes and methodology, particularly as applied to Web-based applications and mobile applications Can establish and run a good design process (exploratory and evaluative research, sprints, reviews etc.)

• Are comfortable with and interested in actively designing the product by himself/herself

• Familiarity and experience with standard design, prototyping, and user research tools, such as Figma, Miro, and Sketch.

• Strong written and verbal communication skills

• Are deeply empathetic to customers and users and understand how the business works

• Design systems experience is an added advantage

Responsibilities:

• Clear understanding of the critical characteristics of the intended user population

• Understanding of the users' current jobs and tasks, underlying goals, and mental models of their work process and products

• Understanding of platform-specific nomenclature

• The ability to sketch and generate big-picture ideas for early-stage UX work

• Experience developing rapid prototypes

• Design test case scenarios

• Collate feedback from users for further improvement

Role Description

Business Development Manager

We are seeking an ambitious, smart and target-oriented individual for generating sales to join our business development team. This role is a hybrid role in a middle to senior position.

Requirements

·        Excellent Communication skills - verbal and written (Verbal Skills, Command over Language, Fluency)

·        Ambitious and aggressive approach towards sales

·        4 to 6 years of experience in a sales role (preferably in PR agency/ handling a PR role for a company, or a media company / agency or a digital marketing agency or role)

·        Diligent, persistent with strong follow-ups

Responsibilities

• Identifying new opportunities and clients
• Generating leads via multiple sources including but not limited to cold calling, emailing, social media, and others
• Develop the pipeline of new business coming in to the company by preparing for potential growth opportunities
• Contributing to pitch presentations and pitching to clients to acquire new business
• Coordinating with the team and founders to come up with new offerings to increase revenue from existing clients
• Competitor analysis: Should keep a close eye on the work done by competitors and come up with strategies to acquire those clients
• Providing management with client / market feedback
• Ability to do research and build a digital marketing strategy - including audience, brand & category research
• Maintaining a good relationship with clients
• Mapping potential business deals by contacting potential clients; discovering and exploring opportunities
• Meeting the agency’s business targets
• Developing long-term relations with clients
• Differentiating the agency’s solutions in comparison to the competitors to get more conversions
• Great communication and people management skills
• Record and maintain information on business closed, ongoing projects, etc. on an ongoing basis in the agency’s in-house systems and records

Benefits to the candidate

·        Getting first-hand experience closing and managing clients from across the globe

·        Getting the opportunity to learn about the publica relations industry from the ground-up

·        Working closely with the founding team with decades of industry knowledge

·        Working in an environment that allows freedom and offers opportunities to grow and learn within and beyond the specific role

·        Experience of working in a diverse remote team that spans across Asia, North America & other regions

Compensation

·        Basic in-hand salary: The range will be between INR 6 to 8 lacs per annum depending upon prior experience

·        Incentive structure: There will incentives in the form of commissions involved depending upon the service and the market. These will be discussed in detail during the interview

Job Location

Candidate has the flexibility to work from home or any location of their choice.

Timings: 6.00 pm to 3.00 am IST (adjusted as per daylight savings)

The work shift is as per Eastern Time

Industry: Public Relations, Internet, Online Media

Company Description

Established in 2014, Facilius Inc. (www.faciliusinc.com) is a Public Relations and media placement agency. It works directly with top-tier media outlets such as Forbes, Entrepreneur, Variety, US Weekly and many more. It operates on a unique model unlike any PR agency where they work with a clientele that includes entrepreneurs, businesses, corporates, celebrities, and professionals across the US, UK, middle east, Asia and other regions. The team currently includes 21 people from across the globe.

• 2+ years work experience in a DevOps or similar role
• Knowledge of OO programming and concepts (Java, C++, C#, Python)
• A drive towards automating repetitive tasks (e.g., scripting via Bash, Python, etc)
• Fluency in one or more scripting languages such as Python or Ruby.
• Familiarity with Microservice-based architectures
• Practical experience with Docker containerization and clustering (Kubernetes/ECS)
• In-depth, hands-on experience with Linux, networking, server, and cloud architectures.
• Experience with CI/CD tools Azure DevOps, AWS cloud formation, Lamda functions, Jenkins, and Ansible
• Experience with AWS, Azure, or another cloud PaaS provider.
• Solid understanding of configuration, deployment, management, and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting, and disaster recovery
• Proficiency with source control, continuous integration, and testing pipelines
  
• Effective communication skills

• Deploy and maintain critical applications on cloud-native microservices architecture.
• Implement automation, effective monitoring, and infrastructure-as-code.
• Deploy and maintain CI/CD pipelines across multiple environments.
• Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them.
• Analyze how customers are using the platform and help drive continuous improvement.
• Support and work alongside a cross-functional engineering team on the latest technologies.
• Iterate on best practices to increase the quality & velocity of deployments.
• Sustain and improve the process of knowledge sharing throughout the engineering team
• Identification and prioritization of technical debt that risks instability or creates wasteful operational toil.
• Own daily operational goals with the team.

Roles and Responsibilities

Srijan Technologies is a 18+ year-old technology services firm. For a large part of its life, Srijan has specialised in building content management systems with expertise in PHP-based open-source CMS’, specifically Drupal. In recent years Srijan has diversified into
i) Data Engineering using NodeJS and Python,
ii) Data Science -- Analytics and Machine Learning and
iii) API Management using APIGEE.

Srijan is approx 400 people. Srijan’s development offices in India are located in New Delhi, Gurugram, Goa, Bangalore and Mumbai, Delhi, Gurgaon, and Goa are the largest offices. In addition, a few developers & delivery leads are located in several countries globally -- USA (New York, Charlotte), Singapore, Philippines (Manila), Australia (Sydney, Brisbane, Melbourne), Germany (Berlin), Japan (Tokyo). In each of these countries, Srijan has a functional legal subsidiary.

Srijan works largely with enterprises or mid-large sized global firms and focuses on recurring business from these accounts, thereby bringing much-needed predictability of revenue for high-growth companies. It works with several top brands at the moment.

The firm is beginning to invest in startups and in joint research projects with top institutes. For instance, it recently partnered with IIT-Delhi to invest in an 18-month project for building a solution for ‘Honey traceability using Blockchain’.

The leadership team at Srijan has set itself an audacious goal of reaching $25 million in revenue (while maintaining healthy EBITDA margins) in FY 2020 -- doubling our revenues. This requires significant technology and delivery leadership bandwidth to be created in the firm to ensure our high-quality standards are not compromised.

Each year Srijan donates 7% of its profits to Srijan Foundation Trust a registered non-profit which runs several projects including non-formal schools (directly or via partner organizations) and Indic civilizational projects such as #SrijanTalks.

Responsibilities:

Srijan’s team of enterprise Drupalists are helping our customers build cutting-edge web experiences, migrate to Drupal, tune and improve their Drupal implementations, and advise on all things Drupal and web architecture.

With the rapid adoption of Drupal as a web platform, and with our growing number of technical development projects supporting our clients and partners, our Technical Architects are in high demand. They consult remotely or travel on-site periodically to work with some of the most talented technologists and some of the hottest web properties on leading-edge web development projects.

Engagements vary by customer and can include anything from custom coding and mentoring of partner and client teams to application design and ongoing guidance on architecture through development and application launch.

Requirements:

● Prior experience building, leading, and architecting Drupal applications.

•  Knowledge of Drupal 8, 9 is a plus.
• Knowledge of at least 1-2 non-PHP frameworks.  Perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems

● Ability to guide technical discussions with both technical and non-technical audiences

● Ability to negotiate mutually agreeable outcomes with clients, partners, and Srijan stakeholders.

● Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems

● Experience defining and scope a technical solution for large scale Drupal projects

● Experience working in a consulting or agency environment with direct interaction with enterprise-level clients preferred.

● Excellent ability to partner with both internal and external stakeholders.

● Strong leadership and presentation skills.

● Passion for the web, open-source development.

● Deep experience architecting web solutions.

• Understanding of HTTP Layers
• Understanding of API Modeling 
• Understanding the caching layers 
• Understanding of Microservice architecture.
• Understanding of the Event bus system.

● PHP, Drupal, MySQL, SQL administration, and optimization, and Unix/Linux or Windows server.

● 7+ years developing Drupal applications.

● Must be a self-starter that thrives in a fast-paced work environment.

● Knowledge of or experience with other CMS technologies and/or open-source technology is a plus.

● Long-time Drupalists, that are active contributors, are well rewarded, but we’ll also help great developers and consultants become one

● Experience providing technical support or consulting strongly preferred.

● Strong problem-solving abilities, initiative, and the ability to thrive under pressure.

● Excellent interpersonal and English communication skills.

● Bachelor's or Master's degree in Computer Science or related discipline preferred

● Understanding of Virtualisation and containerization.

● Well versed with Build, Bake, and Run process of CI/CD

● Understanding of Debugging, Performance optimization and CI/Cd tools.

● Should have a pulse of the latest technology trend.

Roles and Responsibilities

- Define SEO requirements and recommend site enhancements designed to increase our average ranking and drive traffic
- Conduct keyword research and analysis to enhance ranking across search engines for regional news publisher websites. 
- Optimize components including title tags, meta-descriptions, keyword volume, internal linking for English and Regional news websites.

- Strong understanding on Google Assistant and voice search.

- Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages
- Maximize organic traffic growth by establishing a robust SEO target keyword list and working closely with SEO, Content and Social teams
- Advanced understanding of the fundamentals of the search engine industry, including but not limited to crawlers, relevance ranking criteria, keyword research, competitive analysis, content management systems and performance scorecards, search algorithms and current SEO trends
- Be an expert on the ins and outs of our website, ensuring sitemaps stay updated and the correct processes are in place Work with the content team on link building efforts, including strategy and processes
- Monitor and administer web analytics dashboards, reports and key reporting tools, and point out key areas of importance
- Strong working knowledge of and proficiency with o Web analytics tools such as Google Analytics, Google Webmaster Tools

Job Specific Knowledge & Skills

a)  Functional :
- Proficiency in MS Excel, PowerPoint, and Word. Experience with website analysis using a variety of analytics tools including Google Analytics as well as internal reporting tool
- Experience working with popular keyword tools (Google, WordTracker, Keyword Discovery, etc)
- Deep understanding of how search bots crawl websites Good understanding on how websites are build and work at both the back and front end. Understand canonicals and noindex rules
- Sound knowledge of HTML and CSS to identify code-based optimization opportunities

b) Behavioral:

- Proficiency in Search Engine Optimization reporting and analytical tools
- Excellent communication and presentation skills, good analytical or problem solving skills. You are good at time management & should have the ability to handle projects independently

Qualification:

- 3-5 years of experience in SEO, SEM, Display and search marketing, PPC, Social media optimization, etc.
- Bachelor's degree in Engineering or Marketing
- Proficiency in MS Excel, PowerPoint, and Word

- Media Industry preferred, but non-media professionals can also apply