NLP ENGINEER

1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams

2. Take ownership of customer issues and ensure prompt resolution

3. Maintain customer records by updating all relevant information in the database

4. Meet personal/team qualitative and quantitative targets

5. Providing complete information about the product to the customer.

6. Solving all product or service-related issues of the customers.

7. Keeping a proper record of the customers.

8. Maintaining and updating the information of the customers regularly.

9 . Maintaining a pleasant working environment for your team.

10 . Creating policies and procedures.

11. Conducting quality assurance surveys with customers and providing feedback to the staff.

Responsibilities include:

• Coordinate and clarify the requirements and technical issues (including client interaction)
• Support creation of high and low level design
• Development and maintenance of automation code
• Build reusable Business objects as required
• Review the automation implemented code
• Deploy the code to multiple environments phase wise
• Provides regular status updates to clients and management
• Participates in research/design/implementation of appropriate automation tools
• Develop .net libraries using C# /.Net
• Design and develop SQL scripts – Stored procedures, queries, and functions
• Perform unit testing, support systems integration testing and UAT testing
• Raise ticket and co-ordinate with IT team and CS team
• Analyze, estimate and implement special projects
• Effectively manage multiple priorities / assist with various projects as they arise.
• Accurately track, monitor, and report progress and obstacles
• Travel requirements will be modest, working hours must be flexible to deal with international time zone and key process owners located throughout the world.

Education, Experience, & Required Skills:

• Bachelor degree in Computer Science, Computer Engineering or equivalent is required
• 7+ years of overall IT experience
• 2+ years of overall development experience with leading RPA tool.
• Certified RPA Tool (UiPath, UiPath X, Blue Prism, Automation Anywhere) as developer
• Programming experience in Java, .Net, C, C#, .Net, Python
• Sufficient knowledge of RDBMS like ORACLE / MS SQL Server and SQL tools
• Knowledge in developing & understanding excel macros codes.
• Knowledge in Power BI, Excel Macro, web forms, mobile applications are preferable.
• Knowledge of service oriented architecture is preferable.
• Knowledge in Finance & Accounting domain is preferable.
• Strong written and verbal communication skills
• Excellent organization and communication skills.
• Effectively interact with various levels of management.
• Ability to multitask.

Skills we are looking for:

• Excellent problem-solving skills
• Readily hands-on and "techy" habits
• Great spoken and written communication skills
• Self-starter, team player
• High levels of ethics, commitment & responsibility
• Demonstrable excellence in an area of their interest

Upto 3 years of experience in Angular.

• Work with developers to design algorithms and flowcharts
• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

Job Description

As we continue to expand our Technology footprint, we’re looking to find ambitious, talented leaders who enjoy everything tech and want to work at an exciting confluence of tech and digital transformation. 

In the profile, the IT Project Manager will be responsible for planning of technology projects, managing our team of IT professionals, interacting with clients and architecting solutions to meet their requirements and the execution of all technology-related tasks and initiatives. 

The successful candidate will also be the liaison with our teams in Hyderabad and US/Canada in order to ensure the successful delivery of projects. 

Responsibilities include building project plans, allocating tasks, and setting milestones, and overseeing project execution.

1. Create & manage project plans
2. Define project schedules, allocate resources and monitor progress
3. Align project objectives with company goals, and make sure the project team is clear on objectives
4. Help project team with the design and development of tasks
5. Lead process of issue identification and resolution
6. Monitor and manage scope alongwith documentation Manage all documentation
7. Foster partnership with customers/stakeholders/sponsors

Key requirements 

• B.Tech in Computer Applications, IT, MCA or related field is a must 
• At least 3 years of supervisory experience in managing teams  
• Clear thought process, planning and forecasting skills will be required 
• Excellent Verbal and written communication skills 
• Prior experience of working with a digital agency/IT Services firm is a +  
• Experience of US/North America projects in addition to India is a +

Designation: Software Engineer

Experience: 1+ Years

Qualification: BE/B.Tech/BCA/MCA

Job Location: Noida Sector 2 (currently work from home)

Job Description:

• 1+ years of experience in Salesforce development.
• Strong understanding of Salesforce Declarative Programming and Administration (develop code, custom objects, Visual Force pages, Apex, reports, workflows and

assignment rules)

• Design and develop solutions primarily on the Salesforce platform using Apex programming language and Visual Force
• Develop software solutions using MS tools, Salesforce.com API framework, and 3rd party APIs
• Perform unit testing and defect fixes
• Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.
• Provide consulting support on processes and systems issues.
• Author and update all technical documents relative to design, delivery, operation readiness and/or custom application development team site.
• Assist Business Analysts in troubleshooting technical issues with standard or custom programs and reports.
• Foster and maintain good relationships with customers and internal IT team members to meet expected customer service levels.
• Track all outstanding work through either the production ticket system or the Project Server.

Desired Skills

• Proven experience implementing solution using APEX, Visualforce, Lightning
• Strong working knowledge of Salesforce Query Language (SQL/SOQL)
• Solid understanding of web technologies, such as JavaScript, JQuery/AngularJS/Bootstrap, AJAX, HTML, DHTML, CSS
• Proficient in WebService Integration
• Experience with Heroku or Lightning Development (SFDC) preferred
• Experience with at least one object-oriented programming language, such as Java, C#, C++

Key Skills

SFDC, Salesforce Apex, Triggers, Work flow, Process builder, validation rules,

Lightning, Visualforce

QUALIFICATIONS

Preferred- BTech/ BE/ MCA/ BCA/ MSc IT/ BSc IT

Interested candidate may revert with the following details:

Total Experience:

Relevant Experience:

Current CTC:

Expected CTC:

Notice Period:

Current Location:

Reason for relocation: