NLP ENGINEER

Bachelor’s degree in computer science or other technical/scientific discipline

● Solid experience with cloud environments like Azure, GCP, AWS 

● Proficient with CI/CD tools such as CircleCI, Travis, Jenkins, Ansible, Terraform, Puppet, Chef 

● Strong expertise in Serverless architecture, Kubernetes cluster, and service mesh. 

● Strong hands-on experience with monitoring tools such as Prometheus 

● Ability to program with one or more high-level languages, such as Python, Java, Ruby, and JavaScript 

● Familiar with Git 

● Experience with performance monitoring and optimization. Ideally worked on large scale e-commerce projects 

We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls related to healthcare services.
• Service customers seeking support with their monthly healthy benefit package.
• This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
• Customers will seek help with replacement cards, balance checks, and contact information updates.
• Successful associates can distinguish varying levels of customer complexity & communicate effectively.
• Ensure compliance with HIPAA and other healthcare regulations.
• Resolve customer queries efficiently while maintaining professionalism.
• Maintain records of patient interactions and escalate complex cases when needed.
• 
  

Required Skills:

• Strong verbal and written communication skills.
• Ability to handle customer inquiries with empathy and professionalism.
• Basic knowledge of healthcare processes and medical terminologies (preferred).
• Problem-solving and multitasking abilities.
• Cognitive and Behavioral Assessment: Traitify – Medium or High
• Language Proficiency: Emmersion – B1 CEFR score
• Typing Test: 25 WPM at 95% accuracy
• Familiarity with CRM software or call center tools (a plus).

Educational Qualification:

• Bachelor’s degree in any field.

Role Review-

Our client's property Sales team is responsible for selling properties available in our inventory. As a Sales Associate / Sr. Sales Associate, you’re the First Point of Contact and the face of our client with respect to Sales. You’ll work closely with the Sales Manager to give ground insights and help the sales scale. You’ll be directly responsible for Sales for one or more micro-markets in the city of Bangalore. Your role will be a combination of customer conversation and contextual field presence.

WHAT WILL YOU DO?

● Communicating effectively with customers, proactively reaching out to potential clients, and diligently following up on leads.

● Establishing and nurturing relationships with Channel Partners (brokers) to cultivate customer leads.

● Profoundly comprehending the unique needs of customers and identifying lucrative sales

opportunities.

● Providing comprehensive responses to customer inquiries and promptly delivering

supplementary information.

● Keeping abreast of product and service updates, ensuring in-depth product knowledge.

● Methodically managing and updating a comprehensive customer database.

● Effectively elucidating and demonstrating the distinctive features of our products and services.

● Staying well-informed about competing products and services, and effectively positioning.

● Skillfully executing upselling strategies for our products and services.

● Conducting rigorous research to qualify new leads.

● Demonstrating a stellar track record in closing sales and consistently achieving sales targets.

WHAT DO YOU NEED TO BRING TO THE TABLE?

● 1-5 years of experience in a similar role within the Real Estate, Hospitality, Automobile, or

Insurance sectors. This is preferable but is not a barrier.

● A fervent enthusiasm for working in a target-oriented environment.

● Exceptional negotiation skills.

● Outstanding customer service skills.

● Excellent verbal communication skills in English; proficiency in additional languages is a

valuable asset.

● A keen understanding of timelines and a proactive approach to meeting deadlines.

● A proactive and tenacious attitude, coupled with a relentless pursuit of objectives.

● Strong organizational skills and the ability to manage multiple tasks concurrently.

● A remarkable memory; at any point in time, you will be driving multiple conversations where context is the king or queen!

● This is a 6-day work-week role. Weekends will be working since maximum action in Real

Estate happens on Saturday/Sundays

• Back-end software development
• Software engineering and designing data models and write effective APIs
• Working together with engineers and product teams
• Understanding business use cases and requirements for different internal teams
• Maintenance of existing projects and New feature development
• Consume and integrate classifier/ ML snippets from Data science team

What we are looking for:

• 4+ years of industry experience with the Python and Django framework.
• Degree in Computer Science or related field
• Good analytical skills with strong fundamentals of data structures and algorithms
• Experience building backend services with hands-on experience through all stages of Agile software development life cycle.
• Ability to write optimized codes,debug programs, and integrate applications with third party tools by developing various APIs
• Experience with Databases (Relational and Non-Relational). Ex: Cassandra, MongoDB, Postgresql
• Experience with writing REST-APIs.
• Prototyping initial collection and leveraging existing tools and/or creating new tools
• Experience working different types of datasets (e.g. unstructured, semi-structured, with missing information)
• Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way
• A positive attitude, and a growth mindset

Bonus:

• Experience with relevant Python libraries such as Sklearn, NLTK, tensorflow, HuggingFace Transformers
• Hands on experience in Machine learning implementations
• Experience with Cloud infrastructure (e.g. AWS) and relevant microservices
• Good with Humor and Team player

IOS DEVELOPMENT:

• Willing to contribute in Small or Large Project Teams
• Must be willing to start Immediately work from home permanent
• Good Communication Skills (English)
• Can Allocate working hours (Flexible) as per Projects Req.
• Must have Good Internet & Good Laptop/System

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

• Translate designs and wireframes into high quality code
• Design, build, and maintain high performance, reusable, and reliable Java code
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

• Understanding customer requirements and project KPIs
• Implementing various development, testing, automation tools, and IT infrastructure
• Planning the team structure, activities, and involvement in project management activities.
• Managing stakeholders and external interfaces
• Setting up tools and required infrastructure
• Defining and setting development, test, release, update, and support processes for https://www.simplilearn.com/top-benefits-of-learning-devops-article" target="_blank">DevOps operation
• Have the technical skill to review, verify, and validate the software code developed in the project.
• Troubleshooting techniques and fixing the code bugs
• Monitoring the processes during the entire lifecycle for its adherence and updating or creating new processes for improvement and minimizing the wastage
• Encouraging and building automated processes wherever possible
• Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
• Incidence management and root cause analysis
• Coordination and communication within the team and with customers
• Selecting and deploying appropriate https://www.simplilearn.com/best-ci-cd-tools-article" target="_blank">CI/CD tools
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (https://www.simplilearn.com/open-source-pipeline-tools-for-devops-article" target="_blank">CI/CD Pipeline)
• Mentoring and guiding the team members 
• Monitoring and measuring customer experience and KPIs
• Managing periodic reporting on the progress to the management and the customer

We are looking for a skilled professional proficient enough in working on building apps on Android platform.

As a developer, you will be responsible for leading the development and launch of product features. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product.

Responsibilities and Duties

Develop, Deploy and Maintain mobile applications on Android.

Developing high performance personal and commercial applications with Push notification, location based services, social features.

Primary testing the applications and ensuring the programs and applications do not have glitches, errors, or low functionality.
Fixing bugs by collaborating with QA team members.

Understanding of configuration aspects of devices - Configuration utility, configuration profiles.

Required Experience and Qualifications

• Minimum 1 year of relevant experience in iPhone applications development.

• Ability to conceptualize and design mobile applications based on client need.

• Ability to lead and mentor a small team of developers.

• Ability to understand business requirements.

• Should be able to work independently

Job Type: Full-time