Marketing Growth Lead

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

#HiringNow

We are looking "MSBI Developer" for Reputed Client @ Chennai Permanent Role.

Experience: 2 - 5 Yrs

Roles & Responsibilities:

• Have good knowledge SSIS & SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems.

• Strong in Business Intelligence (BI) and Other reporting tool

• Strong in RDBMS concepts.

• Hands on experience in SSIS / SSRS Projects.

• Capable of troubleshooting common database issues

• Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations

• Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.

• Tuning T-SQL queries to improve performance.

• Refine and automate regular processes, track issues, and document changes

• Hands on experience in TFS & Agile process is added advantage.

Qualifications:

• Bachelor or Master degree in Computer Science, Engineering or a related subject

• Proven Software Development experience of 2-3 Years in designing and developing applications using SSIS and SQL Server

• Extensive Knowledge: SQL Server Integration Services (SSIS) / SQL Server/ SSRS , Any reporting development knowledge, Data Modelling

• Strong in RDBMS and Writing SP / Functions

• Minimum 2-3 years’ experience working in SQL Server development activity and SSIS/SSRS development or above.

Salesforce Developer

Mumbai

Min 4+ years of experience and deep technical knowledge in Salesforce Administration.

 Hands on experience into Lightning/LWC/Aura Components and Apex with required Technical and Professional Expertise

 SFDC platform development experience with minimum 2 years of Lightning Aura Framework experience

 Prior experience implementing full cycle projects alongwith Salesforce Development/ Customizations, Lightning Components (APEX, AURA, Visual Force, Batch), Force.com Customization, Salesforce Communities (Partner & Customer) and Integration

 Experience in development of Managed & Unmanaged Packages

 Deep technical knowledge of Salesforce products and features, capabilities, best use and how to deploy, including knowledge of the Salesforce platform and ecosystem.

 Experience defining and delivering custom Force.com enterprise applications in a technical role

 Have a thorough understanding on the Life Cycle of Development including deployment/packaging effectively using Metadata API

 The experience and demonstration of understanding of overall SFDC architecture and platform.

 Effectiveness to run business user design and user experience sessions.

 Demonstrable experience in Agile, Scrum and Waterfall methods for Software Development Life Cycle (SDLC). 

What you'll do?

●    Develop on server-side cloud software using a serverless approach (AWS).

●    Work hands-on on bringing to life IoT and Edge architectures and applications

●    Work with teams on delivering key features and performance targets.

Who You Are?

●    Passionate individual who loves to develop scalable backend

●    Strong programming capabilities

●    Understanding of cloud architecture and protocols.

●    Clear thought process, believe in simplifying rather than complicating

●    Argue and fight over opinions. Believe in always choosing the best

You Should Have

●    Experience on NoSQL Databases and designing REST API.

●    Strong fundamentals of Data structure and algorithm.

●    Done related projects during graduation/post-graduation.

●    Experience on AWS, AWS Lambda, AWS IoT Core, AWS Cloud Watch is a big plus.

Proficiency in Python 

We are looking for a web designer who will be responsible for creating great websites for our clients. Primary duties include conceptualizing and implementing creative ideas for client websites, as well as creating visual elements that are in line with our clients' branding.

Responsibilities-

1.      Conceptualizing ideas with clients.

2.      Establishing design guidelines, standards, and best practices.

3.      Maintaining the appearance of websites by enforcing content standards.

4.      Designing visual imagery for websites and ensuring that they are in line with branding for clients.

Requirements-

• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
• Good understanding of content management systems.
• Up-to-date experience with international web protocols, standards, and technologies.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Excellent communication skills.

Additional information-

Job type- Full time- in office

Minimum experience- 1 year 

1. Maximising automation within the organization. 
2. Understand various functions’ systems & automation-related needs and design & implement solutions for them.
3. Manage Learning Management System (LMS) from the technical side including coordination with the LMS provider for white-label LMS development.
4. Provide necessary training to MML employees & students for optimal utilisation of automation & technology solutions. 
5. Add value to the growth of the organization's top line & bottom line.

• One-Two years of professional pre-press print and digital production experience
• Proficient DTP skills in Adobe Creative Suite or higher, Microsoft Word, Excel & PowerPoint
• Proven experience of managing DTP/Prepress print Team on a day-to-day basis
• Proven accountability for own work quality and on time delivery
• Ability to achieve delivery expectations within tight deadlines
• Proficient in English language communication and skills
• Degree/Diploma in print and/or digital communications or equivalent

Job Description:

• Expert level knowledge of JavaScript
• We use Airbnb style to code
• Should be strong in Problem solving skills, data structure and algorithms
• Strong Proficiency in Node.js with detailed experience in Express, loopback, swagger, PM2
• Should have well understanding on Asynchronous Programming
• Experience with Socket.io, engine.io (Preferred)
• Working knowledge of Promise, Callback hell and ways to avoid it
• Solid experience with RDBMS (PostgreSQL)
• Experience with Redis, MongoDB (Preferred)
• Understanding of the design Principles of a scalable system
• Exposure to GCP/ AWS is must
• Excellence in Programming, Debugging and Maintaining the code
• A strong ability to quickly learn new technologies and to keep yourself updated with the latest in tech
• A go-getter attitude with oceans of optimism, humility, and self-motivation
• Passion for code quality and attention to detail
• Experience with Code versioning tool like Git, SVN is preferred

Build pixel-perfect, buttery smooth UIs across both mobile platforms. Leverage native APIs for deep integrations with both platforms.

Diagnose and fix bugs and performance bottlenecks for performance that feels native.

Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.

Maintain code and write automated tests to ensure the product is of the highest quality. Transition existing React web apps to React Native.

4+ years Experience with React Native

BS degree or higher in Computer Science or Engineering

Firm grasp of the JavaScript (and TypeScript or ClojureScript) language and its nuances, including ES6+ syntax

Knowledge of functional programming

Ability to write well-documented, clean Javascript code

Rock solid at working with third-party dependencies and debugging dependency conflicts Familiarity with native build tools, like XCode, Gradle, Android Studio

Understanding of REST APIs, the document request model, and offline storage Experience with automated testing suites, like Mocha