Marketing Growth Lead

Roles and Responsibilities

1. Collaborate with our team of developers to design and build innovative Android applications.
2. Write clean, efficient, and maintainable code in Kotlin, Android, and Java.
3. Conduct thorough testing and debugging to ensure the functionality and usability of our apps.
4. Stay up-to-date on the latest trends and technologies in mobile app development.
5. Assist with the documentation and maintenance of code repositories.
6. Participate in team meetings and contribute ideas for improving our app development processes.
7. Take on ad-hoc tasks and projects as needed to support the overall success of the team.

Points to Note:

1. Only candidates from technical backgrounds like B.Tech/M. Tech (CS) & BCA, and MCA will be shortlisted.
2. It is important to ensure that you have successfully completed an internship or relevant projects in Android development.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

• Supporting the development and execution of product strategies and roadmaps
• Conducting market research and competitive analysis to identify market trends and opportunities
• Collaborating with cross-functional teams to define product requirements and specifications
• Working closely with Engineering to ensure the timely delivery of product features and enhancements
• Assisting in the planning and execution of product launches and go-to-market strategies
• Analyzing product performance data to inform product decisions and prioritize feature development
• Supporting customer success and sales teams in product-related inquiries and escalations
• Quick Turnaround Time
• Good communication skills,
• ability to work with creative and technical departments
• Self-motivation,
• ability to work under pressure and meet deadlines
• Receptive to constructive criticism
• delivering changes as directed Technical know-how

JOB TITLE - Product Development Engineer - Machine Learning
● Work Location: Hyderabad
● Full-time
 

Company Description

Phenom People is the leader in Talent Experience Marketing (TXM for short). We’re an early-stage startup on a mission to fundamentally transform how companies acquire talent. As a category creator, our goals are two-fold: to educate talent acquisition and HR leaders on the benefits of TXM and to help solve their recruiting pain points.
 

Job Responsibilities:

• Design and implement machine learning, information extraction, probabilistic matching algorithms and models
• Research and develop innovative, scalable and dynamic solutions to hard problems
• Work closely with Machine Learning Scientists (PhDs), ML engineers, data scientists and data engineers to address challenges head-on.
• Use the latest advances in NLP, data science and machine learning to enhance our products and create new experiences
• Scale machine learning algorithm that powers our platform to support our growing customer base and increasing data volume
• Be a valued contributor in shaping the future of our products and services
• You will be part of our Data Science & Algorithms team and collaborate with product management and other team members
• Be part of a fast pace, fun-focused, agile team

Job Requirement:

• 4+ years of industry experience
• Ph.D./MS/B.Tech in computer science, information systems, or similar technical field
• Strong mathematics, statistics, and data analytics
• Solid coding and engineering skills preferably in Machine Learning (not mandatory)
• Proficient in Java, Python, and Scala
• Industry experience building and productionizing end-to-end systems
• Knowledge of Information Extraction, NLP algorithms coupled with Deep Learning
• Experience with data processing and storage frameworks like Hadoop, Spark, Kafka etc.

Position Summary
We’re looking for a Machine Learning Engineer to join our team of Phenom. We are expecting the below points to full fill this role.

• Capable of building accurate machine learning models is the main goal of a machine learning engineer
• Linear Algebra, Applied Statistics and Probability
• Building Data Models
• Strong knowledge of NLP
• Good understanding of multithreaded and object-oriented software development
• Mathematics, Mathematics and Mathematics
• Collaborate with Data Engineers to prepare data models required for machine learning models
• Collaborate with other product team members to apply state-of-the-art Ai methods that include dialogue systems, natural language processing, information retrieval and recommendation systems
• Build large-scale software systems and numerical computation topics
• Use predictive analytics and data mining to solve complex problems and drive business decisions
• Should be able to design the accurate ML end-to-end architecture including the data flows, algorithm scalability, and applicability
• Tackle situations where problem is unknown and the Solution is unknown
• Solve analytical problems, and effectively communicate methodologies and results to the customers
• Adept at translating business needs into technical requirements and translating data into actionable insights
• Work closely with internal stakeholders such as business teams, product managers, engineering teams, and customer success teams.

Benefits

• Competitive salary for a startup
• Gain experience rapidly
• Work directly with the executive team
• Fast-paced work environment

About Phenom People

At PhenomPeople, we believe candidates (Job seekers) are consumers. That’s why we’re bringing e-commerce experience to the job search, with a view to convert candidates into applicants. The Intelligent Career Site™ platform delivers the most relevant and personalized job search yet, with a career site optimized for mobile and desktop interfaces designed to integrate with any ATS, tailored content selection like Glassdoor reviews, YouTube videos and LinkedIn connections based on candidate search habits and an integrated real-time recruiting analytics dashboard.

 Use Company career sites to reach candidates and encourage them to convert. The Intelligent Career Site™ offers a single platform to serve candidates a modern e-commerce experience from anywhere on the globe and on any device.

 We track every visitor that comes to the Company career site. Through fingerprinting technology, candidates are tracked from the first visit and served jobs and content based on their location, click-stream, behavior on site, browser and device to give each visitor the most relevant experience.

 Like consumers, candidates research companies and read reviews before they apply for a job. Through our understanding of the candidate journey, we are able to personalize their experience and deliver relevant content from sources such as corporate career sites, Glassdoor, YouTube and LinkedIn.

 We give you clear visibility into the Company's candidate pipeline. By tracking up to 450 data points, we build profiles for every career site visitor based on their site visit behavior, social footprint and any other relevant data available on the open web.

 Gain a better understanding of Company’s recruiting spending and where candidates convert or drop off from Company’s career site. The real-time analytics dashboard offers companies actionable insights on optimizing source spending and the candidate experience.

Kindly explore about the company phenom (https://www.phenom.com/">https://www.phenom.com/)
Youtube - https://www.youtube.com/c/PhenomPeople">https://www.youtube.com/c/PhenomPeople
LinkedIn - https://www.linkedin.com/company/phenompeople/">https://www.linkedin.com/company/phenompeople/

https://www.phenom.com/">Phenom | Talent Experience Management

About BiteSpeed

Hey there! We are a seed funded SaaS startup on a mission to help ecommerce brands embrace conversational commerce as the future of selling online.

We're starting by building the tools for any ecommerce brand to be able to sell and engage with their customers on chat apps like Whatsapp, FB Messenger.

💡 Read more about our mission and the story of commerce here!

Within 2 years of launch, we have 1500+ e-commerce brands across 50+ countries using our product (pretty cool right?).

Check us out here - **https://apps.shopify.com/bitespeed-fb-messenger-chatbot** and do read through the 180 odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉).

Learn more about our investors here -

BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge

D2C Enabler BiteSpeed Raises Funds From Sequoia's Surge, CRED's Kunal Shah, Others [Funding alert] BiteSpeed raises $275K in seed round led by Whiteboard Capital

About the team

BiteSpeed started out in the dorm rooms of BITS Pilani when we hardly knew much about running a company, in fact most of us hadn’t written a line of code in our lives.

We were inspired by companies like Postman and Freshworks which have built market leading software companies from India and had a desire to create something world-class which we could be proud of.

So we jumped off the cliff and built a parachute on our way down (just as Reid Hoffman likes to say).

We could make a long, boring list of 20 company values but by now you probably do get a gist of the kind of people we are. We are young, ambitious self-learners on a journey to create a globally competitive software company from India.

About the role

We’re looking for a Technical Lead to join our founding team and lead our product development. If you’re someone who thrives on high ownership, can figure stuff out on your own and wants to be part of the zero-to-one journey, this might be for you.

Years of experience: 4-10

What you’ll do
 We’re at 10M requests per day, you’ll take us to 100M requests per day.

• Designing for scale: We have complex systems working overtime with a lot of moving pieces. It’s just going to get worse. We need to reimagine scalable & reusable LEGOs 🧩;
• Setup DevOps: Rome was not built without discipline, and we’re not aiming for anything less. We’ve got a lot of ground to cover and we need your help 🛠;
• Building the dream team: We need a Phil Jackson to get us a Rodman for our defence. A Dhoni to make our Rohit open. It’s going to be tough finding the right people and tougher putting them to the right work ;
• Prioritise and delegate tasks: What tech debt to fix while also building for current business requirements? How to get it all done in time using limited resources? 🧐;
• And after all of it of-course, be ready to jam to this every time we push to prod - https://www.youtube.com/watch?v=h9QNUcrjtOs🔥;

Salary and Location

Expected CTC: 40-60LPA + Generous equity (ESOPs) Location: Remote

We are looking for a senior .NET Core professionals with 2+ years of development experience, who thrive on challenges and desires to make a real difference in the business world.

You are required to have skills in the following areas:

• 2 to 4 years of experience in. NET Core  development.
• Knowledge and Hands-on experience of at least 2 years on ASP.Net, C#, MS SQL Server, Restful, C# 3.5/4.0, MVC
• Desirable Skills: Excellent written and verbal communication skills. Excellent analytical and troubleshooting abilities.
• Solid understanding of best practices in web application development.
• Exceptional attention to detail and design.

We are looking for a smart WordPress developer who has prior experience in theme development on SAGE 9 (Roots.io).

• Develop webpages on a fresh theme of SAGE 9 (roots.io)
• Connect simple and custom post types built on Toolset & WordPress with frontend
• Match custom website design pixel-to-pixel
• Develop shortcodes for backed and database integration
• 3rd Party API integrations for payment, shipping, inventory and more in woocommerce
• Build custom features and functionalities based on project scope