Gaming Social Media Outreach Specialist

IT Administrator

About the Role

We are seeking a proactive and detail-oriented IT administrator to support our growing portfolio of businesses. This role will be responsible for managing user access, software provisioning, IT operations, security compliance, and day-to-day technical support across the organization.

The ideal candidate is highly organized, process-driven, and focused on creating scalable IT systems that improve security, efficiency, and employee experience. This is not simply a ticket-resolution role; we are looking for someone who can continuously improve IT operations and proactively identify risks before they become problems.

Key Responsibilities

1. User Onboarding & Offboarding

• Manage end-to-end onboarding for new employees, contractors, and vendors
• Provision accounts, access groups, software licenses, and devices as required
• Maintain standardized onboarding and offboarding workflows for different role types
• Ensure timely and complete offboarding, including account deactivation, access revocation, and asset recovery
• Maintain onboarding and offboarding documentation and checklists

2. Platform Provisioning & Access Management

• Grant, modify, and revoke access to business applications and platforms
• Manage software licenses and user seats across the organization
• Ensure role-based access controls and least-privilege principles are followed
• Conduct regular cleanup of unused, inactive, or orphaned accounts
• Maintain accurate records of user permissions and platform access

3. Security & Compliance

• Administer identity and access management processes
• Enforce MFA, SSO, password policies, and security best practices
• Perform periodic access reviews and maintain audit-ready documentation
• Identify and remediate security risks related to user access and software usage
• Support internal security policies and compliance initiatives
• Assist with incident response and access-related investigations when required

4. IT Support & Request Management

• Own the day-to-day IT support queue and employee requests
• Troubleshoot and resolve access, licensing, application, and system-related issues
• Escalate complex infrastructure or system-level issues to senior technical stakeholders
• Maintain clear communication with users throughout the resolution process
• Meet defined service levels for response and resolution times

5. Tooling, Asset & Vendor Management

• Maintain a centralized inventory of software, platforms, and IT assets
• Track application owners, license counts, renewal dates, and costs
• Monitor software utilization and identify consolidation opportunities
• Flag upcoming renewals and recommend cost optimization initiatives
• Maintain documentation for business-critical systems and vendors

6. Process Improvement & Documentation

• Develop and maintain SOPs, runbooks, workflows, and operational documentation
• Identify opportunities to automate repetitive IT tasks
• Recommend improvements to security, onboarding, access management, and support processes
• Ensure institutional knowledge is documented and accessible

Expectations

• Provide a daily status update summarizing:
• Work completed
• Work in progress
• Risks, blockers, and open questions
• Maintain accurate and up-to-date documentation, SOPs, and inventories
• Proactively identify risks, access gaps, expiring licenses, and compliance concerns
• Communicate constraints and capacity issues early
• Demonstrate strong ownership and accountability for IT operations
• Continuously improve processes rather than simply resolving tickets

Required Skills & Experience

• 3+ years of experience in IT Administration, Systems Administration, IT Operations, or a similar role
• Strong experience with Google Workspace administration
• Experience managing SaaS applications, user provisioning, and access controls
• Familiarity with SSO, MFA, identity management, and security best practices
• Experience supporting cloud-based business applications
• Strong troubleshooting and problem-solving skills
• Excellent written and spoken English communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong documentation and organizational skills

Preferred Experience

• Experience with Google Workspace, Slack, Asana, Shopify, and other modern SaaS platforms
• Experience with software license management and vendor administration
• Knowledge of cybersecurity fundamentals and compliance best practices
• Experience working in remote or distributed teams

Working Hours & Availability

This role is expected to provide overlap with U.S. Eastern Time business hours.

Core Availability

The candidate should be actively available and responsive through 3:00 PM Eastern Time:

• During Eastern Standard Time (EST): 3:00 PM EST = 1:30 AM IST (next day)
• During Eastern Daylight Time (EDT): 3:00 PM EDT = 12:30 AM IST (next day)

Extended Support for Urgent Issues

For critical incidents, security issues, access outages, or business-impacting requests, the candidate may be required to remain available until 5:00 PM Eastern Time:

• During EST: 5:00 PM EST = 3:30 AM IST (next day)
• During EDT: 5:00 PM EDT = 2:30 AM IST (next day)

This extended coverage is intended for urgent situations and should not be part of the normal day-to-day workload.

Key Responsibilities

• Develop, test, and maintain applications using .Net/C# and Azure technologies.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automation.

Job Description:

Minimum 6+ years of experience building global enterprise level systems

Extensive experience developing complex distributed event-based microservices using C#/.Net Core

Knowledge with containerisation (Docker, Kubernetes)

Experience with cloud platforms (Azure, AWS)

Exposure with distributed messaging / streaming platforms (Apache Kafka)

Involvement building CI/CD pipelines (ideally Azure DevOps)

Excellent knowledge of Relational Databases SQL and No-SQL databases

About the role

Pendo is looking for a Senior Salesforce Developer to join the GTM Systems team, supporting our Revenue organization by leveraging your deep knowledge of Salesforce development to design both standard and creative solutions and lead technical projects. The ideal candidate takes ownership of complex, high-impact initiatives and thrives in a fast-paced environment.

Role responsibilities

• Custom development: Design, develop, and deploy custom Salesforce solutions using Apex (Triggers, Classes, Async Apex), Visualforce, LWC, and Lightning Aura Components.
• Integrations: Build, maintain, and optimize complex integrations between Salesforce and third-party platforms using REST/SOAP APIs.
• Automation & process optimization: Develop solutions that streamline end-to-end business processes using Salesforce Flow, Process Builder, and custom Apex triggers.
• Solution development: Gather requirements from stakeholders, analyze business processes, and architect scalable technical solutions.
• Data management: Ensure data integrity and accuracy across the Salesforce platform; write and optimize SOQL and SOSL queries.
• Performance optimization: Monitor and optimize Salesforce solutions for performance, ensuring adherence to governor limits and platform best practices.
• Technical leadership & code reviews: Serve as subject matter expert and technical mentor for junior and mid-level developers; lead structured code reviews and drive architectural decisions.
• AI tool utilization & Agentforce: Leverage enterprise AI tools to accelerate development; design, configure, and govern Agentforce AI agents.
• Documentation: Create and maintain technical documentation, system architecture diagrams, process flows, and knowledge base articles.
• Collaboration: Partner with Sales Operations, RevOps, Marketing, Finance, and other stakeholders to translate business requirements into technical solutions.

Minimum qualifications

• 7+ years of Salesforce development experience with expert-level proficiency in Apex (Triggers, Classes, Async Apex), LWC, SOQL/SOSL, and Salesforce Flow.
• Strong understanding of the Salesforce data model, security model, and governance including Profiles, Permission Sets, and Sharing Rules.
• Proven experience building and maintaining complex integrations using REST/SOAP APIs.
• Hands-on experience with Sales Cloud and Service Cloud.
• Experience with Salesforce deployment and release management tools including Change Sets, Git, and CI/CD platforms such as Copado or Gearset.
• Demonstrated ability to lead technical projects, conduct code reviews, and mentor other developers.
• Working knowledge of enterprise AI tools (such as Salesforce Einstein, Microsoft Copilot, or similar).
• Bachelor's degree in Computer Science or related field.
• Ability to work from the office at least 3 days per week.

Preferred qualifications

• Salesforce Platform Developer II certification or higher.
• Experience with Agentforce, including AI agent design, prompt configuration, orchestration, and governance.
• Experience with Salesforce CPQ, Revenue Cloud, or related quote-to-cash tools.
• Experience with middleware/integration platforms (Workato, MuleSoft, Boomi, or similar).
• Experience working in an Agile/Scrum development environment.
• Knowledge of SaaS business models and subscription metrics (MRR, ARR, churn, etc.).
• Additional Salesforce certifications (Administrator, Application Architect, System Architect, etc.) are a plus.

Are you a UI whiz with a knack for crafting beautiful and intuitive interfaces? Do you love the

challenge of building cross-platform apps with cutting-edge technologies? If so, we want you on our

team!

About the Role:

We're seeking a talented and passionate Software Engineer with a deep understanding of

JavaScript, React, and Flutter to join our fast-growing team. You'll play a key role in designing,

developing, and implementing user interfaces for our web and mobile applications. You'll collaborate

closely with designers, product managers, and backend engineers to bring our vision to life and

create exceptional user experiences.

Responsibilities:

- Design and develop user interfaces (UI) using JavaScript, React, and Flutter

- Build reusable, maintainable, and performant UI components

- Implement responsive layouts that adapt seamlessly across different devices (web, mobile)

- Integrate UI components with backend APIs

- Write clean, well-documented, and testable code

- Collaborate with designers to translate design mockups into functional UIs

- Participate in code reviews and knowledge sharing

- Stay up-to-date on the latest UI development trends and technologies

Qualifications:

- 3+ years of experience as a software engineer with a focus on UI development

- Proficiency in JavaScript, including ES6+ features

- In-depth knowledge of React and experience building React applications

- Solid understanding of Flutter and experience building cross-platform mobile apps

- Experience with UI design principles (user experience, accessibility)

- Familiarity with CSS frameworks (e.g., Bootstrap, Material-UI) a plus

- Experience with state management libraries (e.g., Redux, MobX) a plus

- Experience with unit testing frameworks (e.g., Jest) a plus

- Excellent problem-solving and analytical skills

- Strong communication and collaboration skills

- Ability to work independently and as part of a team

Bonus Points:

- Experience with UI animation libraries (e.g., React Spring, Rive)

- Experience with continuous integration/delivery (CI/CD) pipelines

- Experience with accessibility best practices

- Experience with version control systems (e.g., Git)

We are seeking an energetic and driven B2B Food Ingredients Sales Executive to manage and grow customer relationships across the food ingredients ecosystem. This role involves working closely with clients in Bakery, Protein, Snacks, Premix, Beverages, RTD, RTE, QSR, and online food businesses. The incumbent will focus on introducing innovative ingredients and application concepts to both existing and prospective customers, contributing to sustainable business growth in alignment with company sales strategies.

Key Responsibilities:

• Manage end-to-end sales activities by understanding customer needs, applications, and technical requirements.
• Execute sales strategies in alignment with marketing plans, including segmentation, pricing, positioning, and growth drivers.
• Track market trends, competitor activity, and customer insights to deliver differentiated, value-added solutions.
• Convert sales budgets into clear, customer-focused action plans and measurable outcomes.
• Own and achieve assigned sales targets while ensuring a consistently high-quality customer experience.
• Drive new business acquisition through concept-based selling and build a strong pipeline of ingredient-led projects.
• Collaborate with internal teams such as marketing, R&D, and supply chain to deliver customized solutions and strengthen customer partnerships.

Requirements:

• Solid understanding of B2B sales within the food ingredients, food processing, or allied industries.
• Strong communication, negotiation, and presentation capabilities.
• Ability to work independently, manage multiple accounts, and consistently meet or exceed targets.
• Good market awareness with a strategic mindset to compete effectively and identify growth opportunities.

Additional Information:

• Freshers are welcome to apply for Mumbai and New Delhi locations.
• Male candidates only (as per company requirement).

Benefits:

• Clear career growth and continuous learning opportunities
• Collaborative, team-oriented, and engaging work culture
• Performance-based incentives and bonuses as per company policy

Technical Requirement :

- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

- Familiarity with RESTful APIs to connect Android applications to back-end services

- Strong knowledge of Android UI design principles, patterns, and best practices

- Experience with offline storage, threading, and performance tuning

- Strong knowledge in SQLite Database

- Experience in designing and developing custom controls for Android.

- Solid foundation in data structures, algorithms, and object orientation design.

- Capabilities to write and execute unit test cases.

- Independent researching, solution finding, analysis and problem solving skills and capabilities.

- Should have a strong knowledge of OOPS and intermediate knowledge of front-end GUI design and development.

- Should have knowledge of Kotlin

- Should have experience in MVC / MVVM Architecture.

- Good in Analytics and Communication

As a Software Development Engineer II in Hiver’s Strategic Initiative department, you will have a critical role to play in building solutions that hold high strategic value for the business. You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors. Expect lots of challenges and high levels of ownership and autonomy. You’ll get the opportunity to work on complex technical challenges, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance.

You will be working on

• Building, maintaining and scaling APIs and microservices. You will own all aspects of SDLC including documentation, data modeling, and deployment.
• Participate in solution brainstorming, release planning and code reviews.
• This is the early phase of the project and you will do foundational work on multiple aspects and help define and improve engineering standards, tooling, and processes.
• Collaborating closely with co-developers, designers and other stakeholders to build dynamic and compelling user experiences while embracing emerging standards.

We are looking for

• 3+ years of hands-on experience building and maintaining production-grade services that are being used by a good number of active customers.
• 1+ year of professional experience with Ruby-on-Rails.
• Command on web fundamentals and high level knowhow frontend ecosystem and modern development practices
• Sound knowledge of design patterns and best practices for writing clean, linted, maintainable and reusable code
• Deep understanding of relational databases (eg, MySql) and data modeling concepts
• Solid foundation in Computer Science, with strong competencies in data structures, algorithms, and software design.
• An architect's mindset - we want a fast time to market but without undermining long-term prospects. You will have to continuously assess the various trade-offs when considering long-term vs. short-term benefits/drawbacks and make informed choices about the optimal approach.
• Strong analytical and debugging skills - you should be able to troubleshoot and solve issues in a timely manner.
• Ability to iterate and deliver at a fast pace - speed is of the essence.
• Solid understanding of cloud concepts and latest infra stack (AWS).
• Track record of assessing complex initiatives and coming up fairly accurate expected time of arrival (ETA) and working with a team to meet these timelines with high confidence
• Good communication skills - you should have good communication skills, both written and verbal. You should be proficient in English and be able to communicate effectively with team members and stakeholders.
• Nice to have: (optional)
• Frontend (full-stack) experience (VueJS) is a major plus

At Hiver, we value diversity and inclusion and encourage individuals from all backgrounds to apply. If you're ready to make an impact and be part of our innovative team, please apply here.

Bachelor’s degree in Computer Science,

Information Systems or related field and/or equivalent relevant experience  Three years of progressively challenging experience working as a CC&B suite Senior Developer in solution architecture, project management, system design, development testing, implementation and support  Advanced knowledge in CC&B Java, C2M, Oracle Database, CC&B data model and Oracle Utilities Application Framework  Proficient in usingHibernateQuery Language, XAIIWSWeb Services, CCB Configuration Tools, web-based languages(e.g., HTML, XML, SOAP, JavaScript, etc.) and UNIX • Extensive experience with Oracle Utilities SDK and Eclipse 3.7 and with writing high performance, multi-threaded, critical java applications over large databases including Oracle 10g and Oracle 11g.  Proficient working knowledge of SQL and relational database concepts and developing stored procedures in Oracle 10g and Oracle 11g  Knowledge and understanding of software development life cycle and industry best practices  Proficient in the use of MicrosoftOffice applications  Experience should include multi-product implementations (CC&Bintegrations with MWM, MDM, WAM, CSS, etc).  Must have experience with otherintegrationsinvolvingthe XAI IWS interfaces  Must have in-depth knowledge of field order and field activities workflow, configuration and writing custom services  Must have prior experience implementing (mobile workforce) any other third party workforce tool with CC&B  Must have prior experience implementing CC&Bwith a customer portal