Relationship Manager

Description: 

The role of the Service Engineer is to provide professional after sales service and support customers by performing field service installation, startup, repairs and maintenance of high-speed Packaging Machines. The Service Engineer will work within the guidelines, established by the Director of Service & Manufacturing and will follow the established procedures

Essential Functions:

 Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.

• Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment.

• Must be self-motivated with ability to work & think well independently.

• Perform scheduled and un-scheduled maintenance of equipment and associated equipment.

• Provide installation expertise at customer sites as well as conducting pre-installation assistance.

• Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns.

• Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipment’s

• Work with engineering, project management, spare parts and management groups to resolve escalated problems.

• Provide written service & expense reports to Service Manager on all activities carried out on site and complete all required documentation in a timely manner.

• Properly document, label, and return all defective parts resulting from repair.

• Make technical recommendations to Technician’s, Operators and Artisans.

• Work closely with the Service Team & Service coordinator to ensure site work is carried out in the required order, for completion by the required timeline.

• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Service Manager or HR Dept.

• Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to requirements.

• Assist in manufacturing or engineering with customer projects, as well as unit refurbishment at the customer site or the manufacturing facility.

• Assist the spare parts department with recommended spare parts and wear parts to existing and new customers.

• Provide technical support to other Field Service Engineer / Technician on the field or in-house

• Overtime may be necessary as work load dictates. This may include weekdays or weekends.

• Must be able to use a computer for creation of reports and data entry required.

• Must be able to use a smartphone and any related applications required for the job or timekeeping.

• Must maintain clean and professional appearance while working with customers, vendors and colleagues.

• Accept other responsibilities as requested or required by the Service Manager or the Company as needed.

• Must participate in training opportunities as determined by the Company.

Required qualifications and skills:

• A Bachelor's degree / Diploma.

• 3+ Years in Service Engineering experience of Packaging Equipment in Pharma Industry.

• Preference: Blister Packaging, Cartoning, Filling Line and Conveyors.

• Able to complete projects in a timely manner

• Excellent computer literacy is must and knowledge of visualization would be preferred.

• The ability to work with multiple discipline projects.

• Excellent organizational, time management, leadership, and decision-making skills.

• Strong written and verbal communication skills.

We are looking for a dynamic, target-driven Admissions & Sales Specialist to join our Admissions Team. This role is perfect for someone who enjoys speaking with people, understanding their learning needs, and helping them choose the right music course. If you have a flair for sales, love music, and thrive in a fast-paced environment — we want to hear from you!

Location: Onsite – Bangalore

Work Schedule: Selected candidates would need to be flexible with timings

Experience Required: 1-2 Years

Industry: Education / Music / E-learning

Engagement: 

Option 1 - Full-time. As per office timings

Option 2 - weekends - as a part time employee with compensation in commissions

Skills/Qualifications:

• Excellent verbal and written communication skills in English
• Strong interpersonal skills with a proactive approach to learning
• Highly motivated and persistent in converting leads into enrollments
• Adept at understanding and addressing client needs with a customer-centric approach
• Proficient in Word, Excel, and similar spreadsheet tools; quick to adapt to new software
• Ability to work effectively both independently and as part of a team

Requirements:

• Bachelor’s degree in any field (Education, Marketing, or Communications preferred).
• Prior experience in admissions, sales, counselling, or customer service.
• Strong interpersonal and communication skills (verbal and written).
• Passion for music and education is a plus.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Google Workspace and CRM software.

Responsibilities:

• Handle inbound and outbound calls, addressing inquiries from prospective students interested in Shankar Mahadevan Academy’s online courses.
• Conduct 80-100 calls per day, engaging potential students with professionalism and enthusiasm.
• Effectively communicate course offerings, guiding students toward the best program based on their interests and goals.
• Follow up promptly via phone, chat, and email to nurture leads and ensure a seamless enrollment experience.
• Maintain accurate records of admissions and provide regular updates to the Admissions Manager.
• Consistently meet and strive to exceed monthly enrollment targets.

Why Join Us?

• Be part of a globally recognized music academy.
• Work in a creative and inspiring environment.
• Opportunities for career growth and professional development.
• Competitive salary and performance-based incentives - you convert more, you make more

Job Title: Adobe Experience Manager (AEM) Frontend DeveloperJob Description:We are seeking a skilled Adobe Experience Manager (AEM) Frontend Developer to join our digital experience team. The ideal candidate will have hands-on experience in building and maintaining responsive, dynamic web applications using AEM along with modern JavaScript frameworks like React or Angular.

Key Responsibilities: - Develop and maintain frontend components using AEM Sites

- Integrate AEM with React/Angular for enhanced user interfaces

- Work with AEM templates, components, dialogs, and client libraries

- Collaborate with backend AEM developers and designers to implement dynamic and responsive web features

- Ensure code quality through unit testing and best practices

- Participate in code reviews, debugging, and performance tuning

- Support AEM content authors with technical implementation and troubleshooting

Required Skills:- 3+ years of frontend development experience with React.js or Angular

- 2+ years of experience working with Adobe Experience Manager (AEM)

- Strong knowledge of HTML5, CSS3, JavaScript, and TypeScript

- Experience with AEM client libraries, Sightly (HTL), Sling models, and component development

- Familiarity with RESTful APIs and JSON

- Understanding of responsive design, cross-browser compatibility, and accessibility standards

- Familiarity with Git, CI/CD pipelines, and Agile methodologies

Preferred Skills:- Experience integrating third-party APIs and headless CMS

- Knowledge of Adobe Target, Analytics, or other Adobe Experience Cloud products

- Exposure to backend technologies like Java or Python

What We Offer:- Competitive salary and benefits package

- Opportunity to work with a passionate and innovative team

- Hands-on experience in digital experience projects

- Professional development and growth opportunities

- Flexible working hours and generous parental leave

- Health insurance, disability insurance, and other benefits

Company Culture:- Open door policy and open office floor plan

- Employee referral bonus and appraisal process twice a year

- Inclusivity and diversity initiatives

- Company-sponsored outings and events

Locations: Hyderabad, Indore,Ahmedabad.

If you're a motivated and talented AEM Frontend Developer looking for a new challenge, we'd love to hear from you!

Job Description

• Responsible for maintaining and extending an application’s Apex services and user interfaces in

Lighting Web Components and Aura Components where necessary.

• Work with and lead a team to design and implement new capabilities according to enterprise

Apex design patterns.

• Expand and implement event-based architecture to build new features within a managed

package.

• Collaborate with business stakeholders to understand product roadmap and establish

prioritization.

• Perform standard product developer tasks such as estimating, testing, documenting, performing

peer reviews, providing support, diagnosing/resolving defects

• Own and execute managed package activities including source control, CI/CD, releases,

AppExchange security reviews, and License Management Application tasks

• Provide leadership and mentorship to development team members.

• Keen focus on building intuitive and functional Salesforce applications.

Must have skills and background:

• Bachelor’s degree in computer science, engineering, or related fields

• 7 or more years of software development experience with at least 5 years on Salesforce technologies, especially Sales Cloud and AppExchange

• Experience leading development teams.

• Experience with Flows, Apex, Lightning Web Components/Aura Components, and managed packages

• Experience with enterprise topics such as integration, asynchronous/platform events,

security/identity, and large data volumes

• Hold multiple Salesforce developer certifications – Platform App Builder, Platform Developer I, and Platform Developer II, additional Salesforce Architect Certifications a plus

• Ability to design Objects and Relationships

• Knows the security model in Salesforce.

• Understands Bulkification and can write optimized code with Apex, Triggers and SOQL

Nice to have skills and background:

• Basic Community / Experience Cloud

• Salesforce Deployment/DevOps experience

Job Description: SOC Manager

ESSENTIAL RESPONSIBILITIES          

•      Leadership & Team Management: Leads the SOC team providing clear direction, fostering teamwork and collaboration. Regularly assesses the strengths and weaknesses of team members, providing mentoring, coaching, and opportunities for growth. Hands-on execution across operational challenges, making decisive judgments while ensuring high morale and cohesion.

•      Incident Management: Ensures that all security events and incidents are identified, categorized, and responded to promptly and thoroughly. This includes setting up appropriate escalation processes, coordinating between various teams for cross-functional incidents, and ensuring that incidents are closed with comprehensive documentation and lessons learned.

•      Continuous Improvement: Regularly reviews and analyzes the efficiency of the existing operations processes, tools, and protocols. Implement changes based on findings, feedback from the team, and changing threat landscapes. This also involves staying updated with advancements in SOC technologies and methodologies.

•      Technology Management: Oversees the implementation, configuration, and continuous tuning of various security tools, including the client’s Security Platform.

•      Training and Development: Designs and implements a continuous training plan for the existing and new SOC team members, ensuring they have the latest skills and knowledge and are onboarded and productive as quickly as possible. This also involves organizing periodic simulation exercises (like red teaming) to test and improve incident response capabilities.

•      Reporting: Establishes a comprehensive reporting framework that offers insights into the SOC's performance. This includes metrics on incident volumes, response times, and resolution success rates.

These reports should be presented to stakeholders clearly, actionable, highlighting successes and areas for improvement.

REQUIRED EXPERIENCE

•      Minimum of 6+ years in cybersecurity roles with at least 3 years in a SOC leadership position.

Experience in an MSSP or a large-scale global SOC is highly preferred.

•      Experience in actively managing the lifecycle of security incidents.

•      Strong knowledge and familiarity with major cloud provider technologies (AWS, Azure, etc.)

•      Solid understanding of networking protocols and infrastructure designs, including cloud infrastructures, routing, firewall functionality, host and network intrusion detection systems, encryption, load balancing, and other network protocols.

•      Experience with virtualization technologies (VMware, Microsoft Hyper-V).

•      Experience with the following tools and technologies:

–     Security Information and Event Management (SIEM)

–     Intrusion Detection & Prevention (IDP) 

–     Endpoint Detection & Response (EDR)

–     Network Detection & Response (NDR)

–     Network Analysis tools - Wireshark, tcpdump, etc. 

–     Scripting in Python, Bash, PowerShell

•      Experience in regulated environments such as HIPAA or PCI preferred.

•      Strong governance skills in time management, project management, and stakeholder management.

•      Excellent communication skills, with ability to lead security-reviews with clients; keep stakeholders appraised of key issues/risks/incidents.

PREFERRED CERTIFICATIONS

•      CISSP – Certified Information Systems Security Professional

•      CISM – Certified Information Security Manager

•      OSCP – Offensive Security Certified Professional

•      CEH – Certified Ethical Hacker

•      GSEC – SANS GIAC Security Essentials

•      CompTIA – Security

OTHER REQUIREMENTS

·      Flexibility of schedule is required to meet the demands of the position.

·      This role requires to work in shifts (including night shift) and support clients in North America.

Job Brief:

We are seeking a skilled WordPress developer to join our team. The ideal candidate will have experience in developing and maintaining WordPress websites, plugins, and themes.

The exciting part of joining our organization is here for you. Once you complete a career span of 1year and above in our company based on your performance, you will get an opportunity to work in our onshore office in "Australia".

Responsibilities

• Develop custom WordPress websites, plugins, and themes based on client requirements
• Modify existing WordPress websites, plugins, and themes
• Troubleshoot and fix any WordPress-related issues
• Optimize website performance, security, and SEO
• Collaborate with designers, content creators, and project managers to ensure timely and successful project completion
• Stay up-to-date with the latest trends and technologies in WordPress development

Requirements

• Proficient in PHP, HTML, CSS, JavaScript, and MySQL
• Proven experience with WordPress development
• Strong understanding of WordPress architecture and APIs
• Familiarity with popular WordPress plugins and frameworks
• Experience with version control systems such as Git
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Excellent communication and time-management skills

Benefits

• Competitive salary and benefits package
• Opportunity to work on exciting projects for a diverse range of clients
• Collaborative and supportive work environment
• Continuous learning and growth opportunities

If you are a talented WordPress developer looking for a new challenge, we would love to hear from you!

• Managing the entire spectrum of finance including Financial Planning and Analysis,
• Accounting, Treasury, Taxation, Capex, OPEX, AP, AR, partner reconciliations etc.
• Lead annual budgeting; monthly re-forecasting and ad-hoc based reporting.
• Support business from a financial viewpoint including profitability analysis, margin profiling and other financial analytics needs
• Successfully partnering with the business and streamline/automate the finance process
• Manage all taxation and compliance activities.
• Prepare investor metrics and participate in building investor presentations.
• Manage internal and external auditors & responsible for handling of audit of the financial statements
• Responsible for implementation of accounting and reporting changes as per latest financial standards

Ideal Candidate:

• Chartered Accountant with 5-8 years of experience
• You should be ideally coming from an e-Commerce/digital economy background or should have worked within e-commerce/digital economy for a substantial part of your overall experience
• Team handling experience
• You should possess influential communication, interpersonal and negotiation skills
• You should have an experience of ensuring deliverables under short deadlines.
• Good working knowledge of Indian accounting standards and Indian taxation, statutory and management reporting is critical to this position.
• You should have the drive to deliver above and beyond the call of duty and must possess a solution oriented and ambitious attitude.
• Strong Business and commercial acumen
• Analytical and problems Solving

• 3+ years experience creating interfaces, large-scale digital experiences, or applications.
• Excellence at designing a brand experience across multiple channels, including web, mobile applications.
• Experience designing for a variety of industries including retail, financial, etc.
• Direct client interaction experience with the ability to build relationships, understand client vision/direction, and present designs and concepts.
• Figma should be core to your toolbox. Adobe Creative Suite is a plus. (Keynote, Google Docs, and other basic skills are a requirement)
• Strong experience using various prototyping tools to help understand the problem, test concepts, and communicate experiences to internal teams and clients.
• Full understanding of how to identify the true needs of users through research, customer journey mapping, user testing and apply the insights to the design strategy and business needs. Successful track record working within interdisciplinary teams in creating great products knowledge of service design, design systems, and agile methodologies.
• Risk-taking in design, pushing past the obvious.

Basic Qualifications

• BA/BS degree or equivalent, in design, human-computer interaction or a related field, or a combination of education and experience in a relevant field