Manager-Human Resources

We are looking for Hotel Operations (Male candidate)

Location- Gurugram- Sec-32

Rotational Shifts (6 days working)

Requirements:

1+ years of experience in hotel reservations, operations, or customer service.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

About I Vision Infotech

I Vision Infotech is a leading IT company in India, delivering high-quality Web & Mobile solutions globally since 2011. With clients in the USA, UK, Australia, Malaysia, and Canada, we specialize in Web Development, E-commerce, and Mobile App Development across platforms.

About the Training Program

This Paid HR Job-Oriented Training Program is designed for students, freshers, and career switchers who want to build a solid foundation in Human Resource Management. You’ll get real-time exposure to core HR functions under the guidance of experienced professionals.

What You Will Learn

Core HR Functions

• Roles & Responsibilities of an HR Executive
• Recruitment & Selection Process (End-to-End)
• Interview Coordination & Screening
• Onboarding & Exit Formalities
• HR Documentation & Record Keeping
• Attendance & Leave Management
• Employee Engagement & Grievance Handling

HR Operations & Tools

• Offer Letter, Appointment Letter, Relieving Letter
• Performance Management Basics

Soft Skills & Professionalism

• Email & Communication Etiquette
• Interview Handling Tips
• Resume Screening & Job Portal Handling
• Building Confidence in HR Communication

Tools & Platforms Covered

• Excel (VLOOKUP, Pivot, Data Filter)
• Google Forms, Sheets & Docs
• Job Portals (,Indeed basics)
• LinkedIn for Talent Sourcing

Training Highlights

• 100% Practical HR Learning
• Work on Real Recruitment Tasks
• Internship Certificate (3 Months)
• Resume & LinkedIn Profile Setup

Eligibility Criteria

• BBA / MBA (HR) / B.Com / Any Graduate
• Basic Communication & Computer Skills
• Passion for HR Role (Recruitment / Operations)
• No prior experience required

Important Notes

• This is a Paid Training Program.
• Fees must be paid before the batch starts.
• Limited Seats – First Come, First Served
• Only serious candidates looking for an HR career should apply.

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Inside Sales Executive –Singapore Region

Location: Delhi – Mohan Co-operarative, Mathura Road ( Hybrid Model) Experience:2– 4 Years

Requirements: Immediate joining required

Lagozon is a leading technology service provider with experience in providing a comprehensive portfolio of Consulting and Service Offerings in the niche technology area of Data Analytics and RPA solutions. Lagozon offers state-of-the-art solutions to Retail, Manufacturing, Logistics & Distribution, Telecom & Media, and BFSI Industries. With rich domain knowledge and technology expertise spanning multiple platforms, Lagozon offers solutions that deliver quantifiable value in the form of revenue growth and better risk management. With multiple relationships built by delivering innovative solutions, Lagozon has become a trusted advisor for its customers globally. We are looking for Inside Sales Executive for our Organisation.

Roles and Responsibilities include but are not limited to :

• 2+ years of inside-sales experience (preferably B2B), ideally with high-volume prospecting and outreach

• Experience in Singapore IT Sales.

• Comfortable working in Singapore time zone shifts.

• The Associate would be responsible for making enhanced outbound calls following a diligent process toward converting leads

• Actively seek out new sales opportunities through cold calling, networking and social media.

• Intensely following up with the prospects and closing the sales within the sales cycle

• Achieving the weekly targets in a performance-driven competitive environment

• Scheduling direct meetings (in the Singapore) for the Management with new clients through targeted outbound campaigns.

• Well-equipped in handling the complete sales cycle from Lead sourcing to Lead closure

Skills/Abilities :

• Exceptional communicator and influencer who can deliver sales pitches like a charm

• Confident and persevering risk-taker who thrives in a high-performance high-growth environment

• Good Communication skills (Fluency in English)

• Preferred existing experience working IT Companies.

The responsibilities and duties section is the most important part of the job description. Please read them below and if interested, do go ahead and apply!

Roles and Responsibilites:

• Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
• Keeps job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions
• Develops training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements
• Creates and updates compensation strategy through market analysis and pay surveys
• Handles investigation and resolution of employee issues, concerns and conflicts
• Ensures all employment practices comply with federal, state and local regulations

• Responsible for attendance and leave management
• Must be responsible for file maintenance
• Facilitate employee's review
• Hands-on experience in HR and other statutory compliance.
• Carry out the tasks specifically assigned by the CEO of the organisation
• Candidates who handled both payroll and admin will be given preference
• Excellent communication and presentation skills
• Must speak fluent English and Hindi (added advantage and would be given preference)
• Good in Excel, MS Word, and email correspondence

Technical Recruiter / HR Executive

Notice Period: 30 days / Immediate Joining

Banyan Data Services (BDS) is a US-based IT Managed Services company focused on the Data Services, DevOps, and Cloud services to support Enterprise Applications, headquartered in San Jose, California USA.

We are looking for an HR Executive/Manager to join our India team based out of Bangalore. This team focuses on the most innovative and emerging data infrastructure management and DevOps tools to support highly scalable and available infrastructure and Cloud platforms.

It’s a once-in-a-lifetime opportunity to join a rocket ship startup run by a world-class executive team. You will be given high-level exposure to work with the executive team and to be part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges.

Preferred Qualifications

3 - 7 years of experience in Technical Recruiting /Staffing experience/HR Operations

Excellent interpersonal, presentation, written, verbal, and negotiation skills

Effectively utilizes recruiting tools including networking through social media outlets, professional affiliations, job boards, database searches, etc

Technical Staffing initiatives including talent acquisition, staffing, employment processing, compensation and welfare benefits, training and development, records management

Background working at a small to mid-sized technology startup in a high growth stage

Must possess critical thinking, strong planning, time management, and organizational skills

Ability to prioritize tasks to meet individual and business goals.

Ability to work independently and collaboratively.

Must be diversity Oriented to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type

Competitive drive & strong work ethic, “whatever it takes” attitude.

Bachelor’s Degree in human resources, business administration, finance, IT, or related field

Key Responsibilities

Strategically advise and work with company leadership for building an amazing team. From attracting and hiring the right people, to creating programs that will engage and cultivate their talents once hired, to implementing team building and retention strategies to keep them engaged, you will lead the charge to create and implement these programs and initiatives.

Demonstrates competency in the execution of the full life cycle recruitment process (source, screen, submit, pipeline, etc.), policies and guidelines, and client service objectives.

Hands-on experience utilizing LinkedIn Recruiter and Boolean search preferred

Writing job descriptions and screening applications for competency with the hiring requirements.

Scheduling and keeping tracking of all applicants as well as keeping applicants informed on the application process.

Demonstrates a proficient understanding of the business and industry; can effectively build relationships with candidates to create and sustain a pipeline for future positions. Can utilize established networks to anticipate and meet client requests.

Payroll processing for all employees.

Lead and inspire in all areas of the people services. We’re looking for someone with a high degree of emotional resilience, ethics, thoughtfulness, and positivity for this role as you’ll be looked at as a leader amongst the team.

Strategically advise company leadership for all things related to people services as well as a generalist who is seen as the point of contact within the company for all people services.

Understand our company services, technology stack and work with the technology team leader to align our recruitment practice for the effective hiring process.

Coordinate with IT team leaders to forecast department goals and hiring needs

Must be flexible to work on the office timings and off-hours to accommodate the multi-national teams

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