Manager-Human Resources

 Job Title: Technical Recruiter

🔶 Experience: 2–5 Years (Technical & FinTech Hiring Experience Preferred)

🔶 Employment Type: Full-Time

🔶 Location: Bangalore

🔶 Joining: Immediate Joiner Preferred

Job Summary

We are seeking a dynamic and experienced Technical Recruiter with strong exposure to technology and fintech hiring. The ideal candidate will be responsible for end-to-end recruitment, stakeholder management, and sourcing top technical talent in a fast-paced environment.

Key Responsibilities

• Manage the full recruitment lifecycle: sourcing, screening, scheduling, interviews, offer negotiation, and onboarding.
• Develop and implement effective hiring strategies for various tech and fintech roles.
• Source candidates through job portals, LinkedIn, referrals, internal database, and other innovative channels.
• Evaluate candidates’ technical skills through screening calls and coordinate with hiring managers for technical evaluation.
• Collaborate closely with tech and product teams to understand job requirements.
• Maintain a strong pipeline of qualified candidates for future requirements.
• Ensure all recruitment activities are aligned with company standards and timelines.
• Provide timely updates and manage expectations of internal stakeholders and candidates.
• Maintain and update recruitment dashboards, trackers, and reports.

Required Skills & Qualifications

• Proven experience (2–5 years) in Technical Recruitment, preferably in a FinTech environment.
• Strong understanding of technology roles such as Developers, QA, DevOps, Cloud, Data Engineers, Analysts, Product roles, etc.
• Hands-on experience with ATS tools, job portals, and sourcing platforms.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, high-volume hiring environment.
• Strong negotiation and stakeholder management skills.
• Immediate Joiner—ready to join at short notice.
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Good to Have

• Experience hiring for Startups / FinTech companies.
• Basic understanding of tech stacks (Java, Python, Node.js, React, AWS, DevOps, etc.).
• Knowledge of market trends and compensation benchmarking.
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Job Title

International Technical Support Engineer (SaaS)

Job Summary

You will provide technical support for a cloud-based SaaS product to users/customers across multiple countries/time zones. Your primary goal is to ensure high availability, smooth user experience, fast resolution of issues, and maintaining strong customer satisfaction. You’ll work closely with product, development, and customer success teams to improve product quality and user experience.

Key Responsibilities

• Respond to and resolve technical issues reported by international customers via email, chat, phone, or ticketing system.
• Troubleshoot problems related to software, networking, API integrations, permissions/authentication, cloud infrastructure, performance issues, etc.
• Guide customers through onboarding, configuration, and usage of the SaaS product.
• Reproduce customer-issues in test or staging environments to isolate root-causes.
• Document issues clearly (logs, steps to replicate, environment details) and maintain a well-organized knowledge base / FAQ / help documentation.
• Escalate complex or urgent issues to engineering or senior teams when required.
• Monitor usage metrics, application performance, system health, and proactively identify potential issues.
• Collaborate with cross-functional teams (Product, QA, DevOps, Infrastructure) to share feedback from customers, suggest product improvements, and ensure quality.
• Ensure compliance with SLAs (response time, resolution time) and maintain customer satisfaction/performance metrics.
• May require working in shift rotations / out-of-hours support to cover global customers.
• Assist in validation/testing of new features / releases from a support perspective to catch potential edge cases.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology or related field (or equivalent experience).
• Proven experience (2-5+ years) in technical support or helpdesk roles for SaaS or cloud-based applications.
• Strong problem-solving skills, ability to dig into logs, trace issues back to root causes.
• Good knowledge of APIs, integrations, web technologies (e.g., HTTP, REST), authentication & authorization protocols (e.g. OAuth, SAML) is a plus.
• Familiarity with cloud infrastructure (AWS, Azure, GCP) or managed SaaS deployment environments.
• Comfortable using monitoring / logging tools and dashboards.
• Experience with ticketing systems (Zendesk, Freshdesk, Jira etc.) and remote support tools.
• Excellent verbal and written communication skills in English; additional language skills preferred if supporting non-English markets.
• Customer-oriented mindset: patience, clarity, empathy.

Preferred / Nice-to-Have

• Basic scripting or debugging skills (e.g. Python, Bash) to assist in automating tasks or analyzing issues.
• Experience with database queries (SQL or NoSQL) to investigate data layer issues.
• Exposure to performance monitoring / APM tools (New Relic, Datadog, etc.).
• Familiarity with cloud security, identity management, permissions.
• Prior experience supporting enterprise customers, or in B2B SaaS.
• Knowledge of ITIL or other support best practices.

Working Conditions

• Rotational shifts / flexible hours to cover international time zones.
• Remote work capability or hybrid/office based (depending on company).
• May need to coordinate across teams in different geographies.
• Occasional pressure from incident or outage response, requiring calmness under stress.

KPIs / Metrics

These are often used to measure performance in this role:

• First response time
• Resolution time
• First contact resolution rate
• Customer satisfaction (CSAT)
• Ticket backlog / open tickets
• Escalation frequency
• Number of repeat issues / recurring problems

If you like, I can generate a job description version specific for companies in India, with salary estimates, or for senior / junior levels. Do you want me to prepare that?

Search

As the Sales and Partnership Manager, you will be responsible for driving revenue growth through direct sales and the establishment of strategic partnerships. You will play a key role in identifying new business opportunities, nurturing client relationships, and forming alliances that align with our long-term vision.

Key Responsibilities

Sales:

Identify, qualify, and close sales opportunities for AI products and solutions in targeted markets.

Understand client needs and articulate the value proposition of our AI solutions.

Lead end-to-end sales cycles — from prospecting to negotiation and contract closure.

Collaborate with product and technical teams to deliver customized client solutions.

Meet and exceed sales quotas and KPIs.

Partnerships:

Develop and manage strategic alliances and channel partnerships (e.g., tech partners, resellers, system integrators).

Identify co-selling and co-marketing opportunities to drive revenue and brand visibility.

Negotiate partnership agreements and maintain strong, ongoing relationships.

Stay abreast of industry trends, competitors, and emerging technologies.

Collaboration & Reporting:

Work closely with marketing, product, and customer success teams to align messaging and product positioning.

Provide feedback to internal teams on client and partner needs, market trends, and product improvements.

Maintain accurate records of sales activities and partnership engagements using CRM tools (e.g., HubSpot, Salesforce).

Qualifications

Must-Have:

2+ years of experience in B2B sales, business development, or partnerships, ideally in SaaS or AI/Tech space.

Proven track record of meeting or exceeding sales targets.

Experience managing complex sales cycles and working with C-level executives.

Strong understanding of AI technologies and their business applications.

Excellent negotiation, presentation, and communication skills.

Nice-to-Have:

Experience working with channel partners or building strategic alliances.

Background in enterprise software or working with mid-to-large enterprises.

Familiarity with CRM platforms and sales automation tools.

Why Join Us?

Be part of a cutting-edge AI company shaping the future.

Work in a collaborative and high-growth environment.

Competitive compensation and a collaborative environment.

Opportunities for professional development and career advancement.

We have a great work environment with an exceptional bunch of engineers and programmers at a Growth-stage startup, and it implies putting your heart out to solve problems, build systems, and do all that is needed to win over challenges and customers. We are looking forward to building a highly collaborative & rich culture at Infilect. Come and join us on the rocket ship!

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• Proven working experience as a business development manager, sales executive or a relevant role
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills

Responsibilities

• Source candidates using a variety of search methods to build a robust candidate pipeline
• Screen candidates by reviewing resumes and job applications, and performing phone screenings
• Take ownership of candidate experience by designing and managing itDevelop job postings, job descriptions, and position requirements
• Perform reference checks as need
• Facilitate the offer process by extending the offer and negotiationg employment terms
• Manage onboarding and new hire process
• Stay abreast of recruiting trends and best practices
• Manage the overall interview, selection, and closing process
• Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations
• Assist in Admin and HR related activities

Key Points:

• Quick Learner
• Smart worker
• Responsible & bumble

Job Type: Full-time

About Tacnik:

Tacnik is an award-winning technology startup founded in 2016, Tacnik’s USP is its ability to combine myriad technologies — Virtual Reality, Augmented Reality, IoT, Gesture Technology, App Development & Game Development— to create holistic experiences for clients. 

Job Description:

We are looking for a tenacious Client Relations Specialist to become the face of the organization by being the first point of contact for incoming & outbound leads. The ideal candidate will have excellent communication skills and can understand the jargon of technical teams and clients' needs, helping to facilitate communication among those groups. The core responsibility will include lead nurturing & onboarding clients along with closely working on the CRM tool and strategizing based on various parameters such as clients' demographics. Experience of working within a sales team (for technology-based products) and a track record of working closely with product managers and clients (directly) is preferred.  

Skills:

Excellent written and verbal communication skills

Excellent technology skills and use of web-based applications

Confident speaker & a passion for relationship building

Highly creative with a focus on problem-solving

Excellent organizational skills

Good data analysis skills

Strong grasp of MS Office

Resilience and persistence

Results orientated

Responsibilities:

Pre-Sales:

Handling and directing sales enquiries.

Nurturing incoming deals and leads into prospective clients - Providing product demos & answering client’s questions & concerns.

Negotiating deliverables, commercials & timelines with clients.

Manage confirmed projects: o Review and approve proposals or requests, providing supporting material.

Align product team and client on expectations, deliverables & timelines.

Build, update & manage insightful analytical reports for clients & for the company to evaluate ROI.

Product Improvisation:

Understand client expectations & challenges of technologies to negotiate possible deliverables. Perform competitor analysis to understand features and improve product.

Others:

Managing & maintaining deals & projects on our cloud-based CRM system.

Communicating internally to brief colleagues on opportunities and pipeline status. 

About the company

Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand. We are already serving 11000 pin codes (57% of India) | Website: www.anaxee.com

Check out our company pitch (6 min video) to understand the goal-https://www.youtube.com/watch?v=7QnyJsKedz8

Job Role

As a software developer, you’ll be the brain behind crafting, developing, testing, going live and maintaining the system. You are passionate about understanding the business context for features built to drive better customer experience and adoption.

Job Location: Indore | Full Time | Experience: 2.5 yrs & above | Salary ∝ Expertise | Rs.5L ~ Rs.12L |

Responsibilities:

• Familiar with the software development life cycle (SDLC) from analysis to deployment.
• Comply with coding standards and technical design.
• Believes in a systematic approach to developing the system through clear documentation (flowcharts, layouts, &, etc) of functionality, address every use case through creative solutions.
• Adapts structured coding styles for easy review, testing, and maintainability of the code.
• Integrate the developed functionality and/or component into a fully functional system.
• Ensure unit and integration level verification plan are in place and adheres to a great quality of code at all time.
• Active participate in troubleshooting, debugging and updating current live system.
• Verify user feedback in making system more stable and easy.
• Work closely with the Product manager, designers, and other peer developers.
• Preparing technical training documents for onboarding new engineers.

Requirements

• Bachelor’s degree in computer science or equivalent practical experience.
• 2+ years of experience as a Software Engineer or Software Developer or in a relevant role.
• Smart Hands-on coder who can independently architect solutions and mentor team members.
• Solid experience in PHP, Node, Mongo, and MySQL
• Should have good Web service and Web application fundamentals
• Understanding of OOPS concepts, Persistence, Threading.
• Should have worked with HTML/ CSS/ Jquery/ Js / API.
• Knowledgeable in data structures and algorithms.
• Experience with open-source projects.
• Experience in designing interactive applications.
• A background in Engineering with sound oral and written communication skills.
• Prior experience with AWS, Azure, Google or OpenStack will be a plus.
• Hands-on a google cloud platform and Experience in Suite CRM is an added advantage.

   

Your application should include

• Details about applications you have previously worked on
• A GitHub or stack overflow profile if you have one.

What we offer

• Competitive salary, Startup Flexibility
• Great working atmosphere in a comfortable office.
• And an opportunity to get associated with a fast-growing VC funded startup.