Manager-Human Resources

Looking for a role where your problem-solving skills and communication actually make a daily impact?

If you have experience in customer support and can manage issues efficiently — this role is for you.

Role Overview

You will act as the single point of contact for residents, ensuring smooth day-to-day operations and quick resolution of concerns within the society.

A complete maintenance team is already in place — you will be responsible for handling, coordinating, and ensuring everything runs smoothly.

Key Responsibilities

• Handle resident complaints and service requests efficiently
• Coordinate with the existing maintenance and support teams
• Ensure timely resolution of all issues
• Communicate with residents via calls and regular follow-ups
• Maintain records of complaints and resolutions
• Oversee daily maintenance operations and service quality

Position Details

• Role: Maintenance Head
• Industry: Residential / Real Estate Management
• Openings: 1
• Male & Female both can apply

Salary

• ₹25,000 – ₹30,000 (depending on interview & experience)

Candidate Profile

• 2–5 years of experience in customer support / customer handling
• Strong communication and coordination skills
• Ability to manage complaints calmly and professionally
• Problem-solving mindset with a practical approach
• Comfortable handling multiple issues and teams

Why Join Us?

• Stable and responsible role
• Work with an already established maintenance team
• Opportunity to grow in real estate / facility management
• Direct impact on resident satisfaction and operations

Know someone suitable for this role? Tag them or share this opportunity.

Job Type: Full-time

Work Location: In person

Pls Contact to sairam.akirala

@

kiaraglobalservices.com

798

981 217 8

❖    Experience & Knowledge:

❖    Minimum 2 years of experience in Sales/BD in department & Institutes & Industries.

❖    Previous experience in business-to-business (B2B) sales is a must.

•  Candidates with Market knowledge of Electrical Panel, Automation Solution, Energy Saving Solutions & IOT products will be prefered.
• People who are familiar with Electrical/Automation products of ABB /SIEMENS /SCHNEIDER /MITSUBISHI will be preferred.
•  Knowledge of LT / HT Switchgear & Electrical Control panels is preferable.
• Basic costing knowledge.
• Basic Taxation Knowledge.
• Qualification required is Diploma/ Btech in Electrical/Electronic .

❖   Skill

➢    Excellent organizational skills and a keen eye for detail

➢   Basic working in CRM / ERP.

➢   Should have good command in excel sheets / PPT etc.

➢    Excellent Communication Skill in English / Oriya is a must.

➢    Good Commercial & Negotiation Skill.

➢    Should be able to do presentations in front of customers / Clients.

➢    Excellent Follow Up / Negotiation and social problem-solving skills

About CITTA

The Lexicon Group, under the leadership of Pankaj Sharma has journeyed from very humble beginnings and has seen upward growth year after year. The Lexicon Group started from education but has now diversified to other sectors like FMCG, Ed-tech, Law Aggregator Platform, Media, Fitness etc. The latest addition to the kitty of The Lexicon Group has been a newspaper (Pune Mirror and Civic Mirror), which has been taken over from the Times of India Group. The motto for The Lexicon Group is mindfully chosen ‘Believe in Yourself’, probably the three strongest words listed together which have the potential of changing lives if you believe in them and that is what Lexicon group try to ensure.

CITTA (Lexicon Lifestyle Private Limited) is a premium-quality natural baby bath and skincare brand that is safe, tested and gentle. CITTA Products are Free of Toxins, Parabens, Sulphates, Silicones, Mineral Oil, and Allergens and are Dermatologically Tested. We are a cruelty-free brand. We are expanding our core team, which is determined to achieve results.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Create and execute customer engagement, satisfaction and retention plans
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Must Haves:

• Proven working experience as HR Manager or other HR Executive
• People-oriented and results-driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company

Perks:

• Excellent growth opportunity
• Best salary in the industry

The company is headquartered in Pune.