- emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.
Roles & Responsibilities
- Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
- The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
- The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
- The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
- The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
- The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
- The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
- The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
- Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
- The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
- The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About the job
FatherShops is a dynamic and innovative company seeking a highly motivated Project Manager to join our team. As a Project Manager, you will play a crucial role in overseeing project deliverables, timelines, and resources while implementing the Scrum methodology to ensure efficient project execution. If you have a proven track record in project management, a deep understanding of Scrum, and excellent client communication skills, we encourage you to apply.
Key Responsibilities:
1. Managing and Overseeing Project Deliverables: You will be responsible for ensuring that project objectives are met by effectively managing and overseeing project deliverables, timelines, and available resources.
2. Implementing Scrum Methodology: Utilize the Scrum methodology to facilitate collaboration, productivity, and efficiency within the project team.
3. Developing and Maintaining Project Schedules: Create and maintain project schedules to meet deadlines and ensure successful project completion.
4. Client Interactions: Interact with clients, understand their requirements, and maintain excellent client relationships to ensure satisfaction and project success.
5. Proficiency in Jira: Demonstrate strong proficiency in using Jira for project tracking and management to keep projects on track and organized.
6. Prince2 Certification (Optional): Possessing a Prince2 certification is a plus and will be considered an additional advantage in your application.
7. Digital Agency Background (Desirable): Prior experience in a digital agency background is highly desirable, as it will enable you to navigate the specific challenges and dynamics of the industry effectively.
Qualifications and Skills:
- Proven Experience in Project Management:You should have a track record of successful project management, demonstrating your ability to plan, execute, and close projects effectively.
- In-Depth Knowledge of Scrum Methodology:A deep understanding of Scrum principles and practices is essential for implementing this agile framework in project management.
- Strong Project Scheduling and Resource Management Skills:You should be adept at creating and managing project schedules and efficiently allocating resources.
- Excellent Client Handling and Communication Abilities: Strong interpersonal and communication skills are crucial to manage client expectations and maintain positive relationships.
- Familiarity with Jira:Experience with Jira for project tracking is essential for effective project management and collaboration.
- Prince2 Certification (Preferred but Not Mandatory):While a Prince2 certification is preferred, it is not mandatory, and relevant experience may compensate for its absence.
- Experience in a Digital Agency Background (Highly Valued): If you have prior experience in a digital agency background, your knowledge of industry-specific challenges and best practices will be highly valued.
- At FatherShops, we value innovation, teamwork, and a commitment to delivering exceptional results. If you are a motivated Project Manager looking to join a forward-thinking company and meet the above qualifications, we encourage you to apply and be part of our exciting journey.
jQuery
AngularJS (1.x)
Angular (2+)- Minimum of 3 years of Microsoft Technologies stack (ASP.Net, MVC, WEB API) having web development and UI development experience (frontend and backend).
- Proficient understanding of Single Page Application architecture and frameworks
- Must have exposure to any Relational DB (MSSQL, MYSQL).
- Strong understanding of data structure, SOLID Principles and problem solving skills.
- Strong understanding of Design Patterns for Real world problems.
- Conceptual knowledge of multi-threaded programming and performance monitoring tools.
- Experience in working on trending technologies, .Net Core, Node JS, NoSQL Databases.
- Experience in Micro-services architecture & Micro front end applications
- Experience with Unit Testing framework.
- Proficient understanding of Web UI test methodologies, frameworks and tools, such as BDD, Selenium.
- Proficient understanding of web markup, protocol and client-side scripting technologies in general, including HTML5, CSS3, JavaScript, AJAX, JSON, JQuery, REST API, Angular.
- Must possess strong attention to details, high aesthetical taste, and ability to apply user-centric design approach to produce a delightful and highly usable UI/UX.
- Additional Knowledge/experience Is a Plus
- Experience with automated deployment and associated technologies (helm/yaml/ansible/docker)
- Familiarity with code versioning tools
- Experience in Security Domain or Security Tools for Application Validation/Scanning will be a plus.
- Ability to effectively communicate design, specification, test and implementation details.
- Occasional flexibility to work outside of normal business hours to collaborate with remote teams.
- Proven tracks on the ability to work independently on assigned tasks.
- Excellent analytical and multitasking skills and ability to perform well in a fast-paced environment.
Key Skills:
.NET Core, .NET MVC, .NET , Windows services, Websockets , Client server , REST API, Angular JS , Angular 8+ , dockers , micro services
Focusing on the ever-growing demand in the food industry, our client acts as a neighbourhood artisan bakery at a national scale. The main concept here is to provide freshly baked, high-on-quality, authentic European bakery products and breads. Their products include sourdough loaves, artisan breads, croissants & rolls, freshly baked cookies, cakes, premixes etc.
Headquartered in Mumbai, our client was co-founded in 2013 by a husband and wife duo, one of whom is an IIM-Ahmedabad graduate and the other is an internationally trained baker.
Starting with 4 bakers in 2013 and growing over time, today, our client prepares more than 10,000 loaves of bread a day and their creations are shared with all of India.
As a Export Manager, you will be responsible for managing the export process in markets including the Middle East, Far East, Asia and also all the activities related to the same.
What you will do:
- Identifying & developing new business opportunities from different countries
- Managing and growing business in select overseas markets by effective brand marketing
- Identifying and appointing local distributors, logistics partners, import-export agents as and where applicable
- Finalization of terms and contracts with these partners
- Driving the local distributor sales force and thus contributing towards driving the business in the overseas market
- Tie-ups and finalization of terms with end-sellers such as supermarkets, hypermarkets, e-commerce players etc.
- Launch of products with presence on retail shelves with required brand support, marketing etc.
- Monitoring of the shipments to ensure the compliance of regulations
- Developing and maintaining healthy long-term professional relationships with customers/clients
- Coordinating with internal teams such as production and logistics teams and ensuring timely export shipments
- Managing the documents, reports and files handled in the entire export process
- Handling all the operational activities related to the export process
- Monitoring all sales transactions and reviewing all customer responses and resolving all customer issues in a timely manner
- Ensuring compliance of related rules, laws & regulations while handling all the activities in the export process
- Updating and managing a database of sales figures and such related details and reporting the same to the management in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of 2-5 years in export management
- Prior work experience of handling exports in FMCG companies and in markets including the Middle East, Far East, Asia
- Excellent communication skills and proficiency in MS Office Suite
Java
Kotlin
Android DevelopmentAndroid TestingRole- Android Developer
About Growth Product – HatchXR – a Metaverse platform for Schools and Kids
HatchXR is Camp K12’s very own AR/VR/3D and Metaverse coding platform for kids. Over 20,000 teachers and 1.5M students use the platform today across 150 countries, to learn to code and to become the youngest AR/VR and Metaverse creators anywhere in the world.
Our partners include the Government of Delhi, Code.org, and 1000+ schools across the globe, growing week on week. The platform, and our partnerships, are US-first and global. 75% of our users come from North America, another 10% from UK and Australia, and the rest from India and other geos.
CNBC episode showing how Hatch is being used to teach coding in Indian government schools:
https://www.youtube.com/watch?v=mAdZar2BcVo">https://www.youtube.com/watch?v=mAdZar2BcVo
Catering to a wide range of users from students to professionals, anyone who is interested in learning programming and/or 3D game designing, or just wants to build their games, or learn a new skill set, can find a use for Hatch.
https://hatchxr.com/">HatchXR is our text-based coding platform that can be used by anyone to learn about JavaScript and, build and share 3D / AR / VR games using that knowledge
https://kids.hatchxr.com/">Hatch Kids is our block-based coding platform that can be used to teach fundamentals of programming to young students all the while building their own VR experiences.
https://code.hatchxr.com/">Code.Hatch is our self-learning platform that can be used by younger students to learn about the basics of programming by themselves, at their own pace without the need for an external tutor.
Our https://play.google.com/store/apps/details?id=com.app.campk12.hatchxr&;hl=en_IN&gl=US&showAllReviews=true">android & https://apps.apple.com/in/app/hatchxr/id1455713681">iOS apps let you convert all of your 3D / VR games into AR projects and play them while interacting in the real world.
Watch HatchXR in action: https://www.youtube.com/watch?v=xhU6H6raJGE
Responsibilities
We are looking for candidates who want to work with bleeding-edge technologies and
seek to do things no one has done before, with a group of people who believe in the
utmost transparency and ethical practices.
If you want to work with autonomy, have high ownership of your outcomes, crave for a good challenge, and want to learn and experiment with tech that can change the world, Hatch is the place for you.
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Experience with offline storage, threading, and performance tuning
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
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- A knack for benchmarking and optimization
- Understanding of Google's Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
- Additional advantage if you have worked with / have good knowledge of usingAR-Core
Want to build a business 0 to 1? Come join us!
Location- Gurgaon (Hybrid)
Timings- Flexible hours
Working days- Monday to Friday (Weekend off)
What you will do:
- Owning Fintech Fraud Risk products across account opening and account and activity monitoring
- Defining OKRs for success such as % approvals, bp in losses, good customer friction, precision/ recall etc.
- Thinking out of the box and identifying opportunities where we can build world class Fraud Risk solutions either in-house or via partnerships
- Working with Engineering to create risk capabilities, analytics and decisioning logic to identify, analyze and prevent suspicious activities, including but not limited to: Identity Fraud, Account Takeover/ Abuse Fraud, Transactions Risk, Unauthorized Chargeback Risk etc.
- Driving Proof of Concepts and Demos to illustrate the company's capabilities
- Working with Sales, Business Operations and Engineering to meet internal and external stakeholder needs
- Researching emerging issues impacting Fintech players and ideating on solving their digital risks through innovation
- Validating supply partnerships to be used in solutioning, where needed
- Collaborating with external partners and clients and standardizing integration strategy for the company's input/ output and client feedback loops
Desired Candidate Profile
What you need to have:- 5-7 years of experience in Product Management, preferably in Financial Fraud Risk
- Career concentration in Fintechs, Payments or Risk Service Providers
- Experience in developing requirements for Risk score-based rules engines, Classification and Regression models etc.
- Bachelor’s degree or higher, preferably in Maths, Statistics or an area of Technology
- Strong quantitative abilities, distinctive problem-solving and excellent analytics skills
- Strong organizational, communication, presentation and project management skills
- Experience with analytical/ statistical tools like SQL, SAS, Altair Knowledge Studio, R or Python preferable
- Experience in experimentation and A/B testing a plus
- Strong sense of product design and customer empathy
Angular (2+)
HTML/CSS
Bootstrap
Go Programming (Golang)
DockerRole
- A Golang developer role is to build optimized, scalable, and modular software using required technologies. You are tasked with developing and coding back-end components and connecting applications to other web services.
Authority
- Research and test new technologies
- Collaborating with others to build and develop a quality
- Monitoring and Oversee company’s data
- Managing users and user roles
- Detecting, announcing, and correcting errors
- Proposing alternative solutions
Responsibility
- To cooperate with other stakeholder to design, develop, test, release and improve services
- Maintain development standards, practices & principles
- Build scalable and maintainable software
- Analytical approach on what and how
Requirements
- At least 4 years of experience with Golang.
- Have expertise in implementing micro services (using tools and technologies for messaging, RPC, containerization, etc.)
- Experience working with SQL/NoSQL databases, ability to write complex queries and optimize them
- Understanding of containerization technologies (Docker, RKT, Kubernetes, etc.)
- Basic experience with CI/CD systems (Jenkins, TeamCity, GoCD, Concourse, etc.)
- Basic experience working with AWS/Google Cloud
Job Description:
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business. These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
• SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
• Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
• Skills in contributing to technical roadmaps for technologies supported by End users
• High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management , Intune / JAMF
• Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
• Simplify the environment so our technology is current and delivers a great customer experience
• Responsible for the management, prioritization and execution of demand
• Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
• Manages our technology partners effectively to ensure that our services are optimized and cost effective
• Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
• Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
• Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.
About the company
Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand.
We are already serving 11000 pin codes (57% of India) | Website: www.anaxee.com
https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand the goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8
Job Location: Indore | Full Time | Experience: 0-3 Years | Salary ∝ Expertise | Rs.1.8L ~ Rs.3.6L |
Job Role:
We are looking for a fact finder Project Manager (Operations)/Operations Analyst to join our team. This role requires you to be a tech-savvy Project Manager to execute various projects being executed by the company. You need to understand customer requirement, evaluate whether the project can be executed by the company, planning for resources required to complete a project, finding team members to suit the project and ensure project delivery. You’ll be an exceptional problem solver and take responsible actions in ensuring the company’s productivity, and requirements.
Responsibilities:
- Identifying customer requirements by interviewing customers; understanding the scope of work
- Identifying resources on the basis of the requirements of the project-in-hand.
- Design process based on the scope of work in a work-flow chart and diagram and establish performance parameters
- Create quality check parameters.
- Train the internal team on the process and QC. Prepare training and communication material for all resources aligned for the project
- Ensuring the performance and effectiveness of the project and finding the corrective measures in case of any deviation.
- Monitor QC parameters.
- Reporting to the customer on a daily basis, solving any queries. Making sure project timelines are met.
- Following up with customers and getting feedback.
Requirement:
- 0 to 3 or more years of experience as a Business/Operations Analyst or similar role.
- A people friendly person with organizational, leadership and management skills
- Ability to think creatively and solve the problem
- Hands-on in MS Excel and any other data analytics would be a plus
- Education: B.E./B.Tech/B.CA/IT/BBA (Operations) and above | MBA (added advantage)
- Problem Solver and Project Management Skills who can build Client Relationships
- Who possess Networking and technical zeal
- Fact-based management to drive https://en.wikipedia.org/wiki/Decision_making">decision making
- Tech Savvy
- Good Communication Skills in English & Hindi
What we offer:
- Great working atmosphere in a comfortable office.
- And an opportunity to get associated with a fast-growing VC funded startup.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon