customer relationship manager

Required Experience 

1 - 5 years of total experience 

Minimum 1 year of experience in SaaS B2B sales 

Experience of selling in education sector is a plus (good to have) 

Requirements | What do we look for? 

• You have strong written and verbal English communication skills 
• You are excellent and confident in giving demos/presentations of enterprise SaaS/software tools 
• You have planned and executed sales in a defined zone previously 
• You have performed end-to-end sales and achieved targets as an independent contributor 
• You are a self-starter and enjoy collaboration with others 
• You understand that making mistakes means you’re learning 
• You have a constant desire to grow and develop 

Roles and Responsibilities | What will you do? 

As a Business Development Manager at company you will be responsible for selling company’s flagship SaaS product (campus placements automation tool) to colleges and universities on an annual license subscription basis. 

• Planning and setting weekly/monthly lead generation and outreach goals
• Prospecting, generating leads from the college database shared with you for your zone (1 or more States assigned to you), via emailing, calling, or any necessary means 
• Scheduling and fixing product demo over calls and emails 
• Perform product demos confidently to the placement officers and leadership (Chancellors, Directors, Owners) of the institutes 
• Prepare and send proposals, discuss and negotiate pricing, close deals 
• Maintain a healthy pipeline and achieve your set quota/targets

Responsibilities:

• Design the architecture of new services to deliver timely communication from server to
• client and server to server, while still functioning alongside existing server components
• Describe and implement the communications across multiple network layers, considering
• performance, reliability, and flexibility with respect to the underlying infrastructure
• Enhance and expand the ORM layer of the studio’s in-house web framework
• Craft software solutions for supporting flexibility in resource allocation, from compute to storage
• Consult with technical operations on appropriate Kubernetes-based infrastructure design
• Design for performance, and measure the effects
• Review your colleagues’ code, and learn from their reviews as well
• Identify, document, and communicate best practices for the engineers who use the fruits of your labour
• Requirements:
• 7+ years professional work experience
• BS or MS degree in Computer Science or a related technical field
• Must be proactive, self-directed, detailed and organized
• Proficient in PHP, C++, or Go
• Knowledge of relational databases and SQL, preferably MySQL
• Experience with in-memory NoSQL databases, such as Redis
• Ability to debug issues within custom code quickly
• Passion for developing scalable and maintainable software systems

Job Description

The ideal candidate should have minimum 8 years of experience on SAP Abap.

Should be well versed with Reports , Interfaces , Conversions , Enhancements , Forms and User exits.

Should be good in stakeholder management.

Should have excellent verbal and written communication skills

Should be good in Project management.

Knowledge of S/4 Hana is required.

Responsibilities :

Lead the Design and Development of Android applications.

Ship reliable software practising robust software design and in-depth code reviews.

Design major software components, systems, and features and implement full-stack app foundation features and core app features.

Good understanding of Data Structure and Algorithms.

You should be able to take ownership, design, develop and deploy in a collaborative environment with other team members 

Strong communication skills with a people-first approach without compromising on engineering tasks

Experience in building an app which has 1-5 Lac users 

Required Skills / Qualifications :

Minimum one complete Android App developed end to end, and in play store for more than 3 years

Good hands on experience in developing and deploying Android apps react/Android native

Strong analytical and debugging skills.

Experience implementing integrated solutions with APIs built using RESTful web services.

Adapt to a dynamic work environment. Stay updated with the latest in technology and always think customer first.

You will be responsible to architect solutions using innovative technology ideas and industry-leading methodologies.

Study and understand the product specifications thoroughly to design appropriate software solutions. Suggest improvements and optimise existing implementations.

Ability to identify and deliver POCs and Demos in a record time-frame.

Provide thought leadership to the team around new technologies, processes, and approaches.

Proficiency in various Design Principles and app development methodologies

Key Objectives/Responsibilities of this Role:

• Understand the UI needs, backend design and data design and create the backend code for the same
• Backend development in NodeJs 12 & above, ExpressJs, NestJs, RESTful web services, Docker, MongoDB, Azure AKS or Kubernetes
• Collaboration with other team members (Architect, UI, backend developers, DBA, Data analytics team) to work in coherence
• Working experience into Agile and scrum methodologies
• Manage SDEs and Interns to drive the deliverables

 

Mandatory Skillset & Tools: NodeJs 12 and above, ExpressJs, NestJs, Writing Unit Tests , Scheduler, Mongo DB, working knowledge in Kubernetes (AKS), GIT version control, Event driven design, Microservices, con-currency, RESTful web-services, Docker

 

Primary Skill: NodeJs 12 & above ExpressJs, NestJs, Microsoft development platform, Testing & Debugging skills, Postman, CI/CD pipeline, Docker, Docker hub, Writing UNIT tests

 

Secondary Skill: Load & performance testing, testing REST Web services, Basic shell commands, Linux, Good written, verbal and presentation skills, Soft spoken, Pro-active

## **Technology Vision**

The B2B manufacturing industry has a lack of digitisation globally. NowPurchase is building layers of technology to help improve the productivity and profits of the manufacturer. For this we are building the OS (Operating System) that will seamlessly connect factory equipment such as furnaces and spectrometers to our software systems that provide real time optimisations.

The end-game is to use this interconnected system to do great production planning and autonomous procurement of their raw materials. The Heart of NowPurchase will be a marketplace consisting of these smart factories and raw material suppliers.

Here a video that explains our product journey:

[https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21](https://www.loom.com/share/ccd0ed9e7bc349d7bba851d762253c21)

## **Role Description**

As a Product Manager, you will own NowPurchase’s strategy, approach, and product roadmap for the **MetalCloud** platform that aims to build the operating system of metal manufacturing. To achieve your objectives, you will collaborate with the 2 founders, the data guy, the technology engineering manager and the metallurgist. You are expected to understand the metal manufacturing domain intimately during your course at NowPurchase.

### **What are the expectations from this role?**

- **You will own Strategy**: You will identify the key strategy questions and drive to resolution and alignment with the stakeholders.
- **You will own Roadmap & Features**: You will own the product roadmap for the entire platform!
- **You will own Metrics**: You will define the metrics, goals and measure outcome by designing testable MVPs. We do quick iterations. Anything that works is taken forward, others are dropped and deleted.
- **You will create product strategy documents** that describe business cases, high-level use cases, technical requirements, revenue, and ROI
- **Learn Domain fast!** You are expected to understand the metal manufacturing domain as soon as possible. We have an in house metallurgist who can help you with that.
- **Tight team**: You will work with the 2 founders, the data guy, the engineering manager and the metallurgist.
- Expect yourself to be spending a LOT of time in factories observing the manufacturing process as part of your primary research to come up with product roadmap ideas and testing existing MVPs.

## **Qualifications and Experience**

- Experience with working with Product in your own startup or other startups.
- Experience identifying business opportunities, building a product strategy, and influencing delivery against a multi-year roadmap
- Understands core technologies utilized in their product domain and is fluent in pros and cons of technical alternatives
- Demonstrated ability to achieve goals in a fast paced and an unstructured environment.
- Hands-on experience of both qualitative and quantitative research methods such as AB testing, data analytics, and user research
- Excellent verbal and written communication skills
- Experience in leading a team with interaction designers and developers

## **Compensation & Benefits**

- **Cash Compensation:** As per industry standards & pedigree of candidate
- **ESOPs:** 10% of NowPurchase is dedicated to current & future team members. Your package would entail some ESOPs so that you own a part of the company and grow along with it.
- **Medical Insurance:** Benefits of group insurance of 3 lakhs for family including parents, spouse, children
- **Generous leave structure and WFHs** including Marriage, Maternity & Paternity leaves
- Snacks on the house
- **Complete Relocation Expenses:** We are building a unicorn out of the city of Joy (Kolkata). We will pay for everything you spend to relocate here.

## **Possible Growth path**

Product Manager> Senior Product Manager > Chief Product Officer (CPO)

## **Hiring Process**

1. Screening of applicants & initial telephonic call with Manager -HR
2. F2F/Video Interview with Cofounder CTO
3. F2F/Video Interview with Cofounder CEO
4. Take home written assessment
5. Email communication on final feedback

The end to end process shall take less than 10 days. We pride ourselves on being transparent & moving fast.

*Candidates who accept an offer may join within 1 hour, 1 week or up to 45days of signing - though, we have a preference for as short a gap period between signing and joining since we're at the most exciting part of our journey - laying the foundation for the NowPurchase platform!*

Senior Engineering Manager
Domain: Ecommerce

ENGINEERING @MYNTRA
Myntra’s Engineering team builds the technology platform that powers our customer’s
shopping experience and enables the smooth flow of products from suppliers to our
customer’s doorsteps. We work on areas such as building massive-scale mobile and
web-applications, engaging user-interfaces, big-data analytics, mobile apps, content
systems, catalogue systems, search systems, supply chain systems, imaging and
visualization systems for products etc. We are a small technology team where each
individual has a huge impact. You will work closely with the business in shaping our product
and serve hundreds of millions of Indians! You will have the opportunity to be part of a
rapidly growing organization and gain exposure to all the parts of a comprehensive
eCommerce platform.

YOUR RESPONSIBILITIES
1. Technical Guidance: You will provide technical leadership to a team of excellent software
engineers; this requires that you have the technical depth to make complex design decisions
and the hands-on ability to lead by example
2. Execution and Delivery: You will be expected to instill and follow good software development
practices and ensure timely delivery of high-quality products. You should be familiar with agile
practices as well as be able to adapt these to the needs of the business, with a constant focus
on product quality
3. Team management : You will be responsible for hiring and mentoring your team; helping
individuals grow in their careers, having constant dialogue about their aspirations and sharing
prompt, clear and actionable feedback about performance

SKILLS / EXPERIENCE
● Total of 5+ years’ experience building cutting edge products. Deep experience in
building very large scale applications and 1+ years’ experience in team management
● Strong problem solving skills, data structures and algorithms
● Experience with distributed systems handling large amount of data
● Experience in very large scale applications.
● Strong problem solving skills, data structures and algorithms.
● Experience with distributed systems handling large amounts of data.
● Excellent coding skills in Java/J2EE.
● Very good understanding of Web Technologies.
● Excellent coding skills in NODE JS & PHP (Laravel)
● Very good understanding of Web Technologies
● Good understanding and experience with using open source technologies and building
complex products
● Handling large data (batch and real-time), workflows and scheduling, building pluggable
frameworks and systems, strong abstraction and architecture skills
● Experience using traditional RDBMS, NOSQL DBs (Cassandra, Mongo DB, Aerospike
etc.), caches
● (redis, memcache), messaging frameworks (Rabbit MQ, AWS SQS)

QUALIFICATIONS
B Tech/BE in Computer Science or equivalent or higher from a reputed institution.

REQUIREMENTS
1. Technical depth
You have the strong technical competence required to gain credibility. Ability to architect, design
and code yourself. Technical experience in building and operating web-based applications.
Deep understanding of all layers of the web-stack work (from the client interface to the
database.) Knowledge of multiple technology stacks/languages/tools and their pros/cons
2. Execution ability
Focus on delivering products in a timely manner with high quality. Familiarity with multiple
software development practices and tools, and the proven ability to adapt, champion and
institute good practices and tools
3. You must have a degree in Computer Science or related field. Strong understanding of
object-oriented programming, concurrency and fundamentals of computer-science

YOUR CAREER
Being a relatively small sized Engineering team, individuals carry a lot of responsibility on their
shoulders.Coming up with the designs of features, evaluating external libraries and frameworks,
enhancing existing platform infrastructure, reviewing major architectural decisions, planning and
executing deployments with minimal system downtimes is part of the everyday job. For an individual with
a hunger to solve problems and who thrives on challenges, passionate about leading teams, the
opportunities @Myntra are practically limitless.

YOUR TEAM
You’ll be a part of the team who’s passionate about scaling & delivering omnichannel initiatives @Myntra.
The primary products that you’ll be working on will be Myntra’s entire Omnichannel Suite. This consists of
end-to-end integrations with seller systems, omni order management system & in-store assistance initiatives

1. The Ideal candidate is someone who is highly motivated individual who will jump in and have an impact on the business and develop critical features for both our upcoming and existing product. 
 2. Embrace emerging standards while promoting best practices in order to push the limits of what a browser can do. 
 3. Should be comfortable working in Test Driven Development. 
 4. Should be a problem solver.  
5. Manage your own time, and work well both independently and as part of a team. 
 6. Provide front-end coding expertise, launch, iterate and make a difference.