
- emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.
Roles & Responsibilities
- Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
- The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
- The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
- The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
- The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
- The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
- The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
- The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
- Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
- The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
- The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.

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Job description
Responsibilities:
Finance:
Oversee financial planning and analysis, including the preparation of budgets, forecasts, and financial modeling.
Monitor and manage the organization's cash flow, ensuring optimal liquidity for operations.
Conduct financial analysis to identify trends, challenges, and opportunities to improve profitability and cost efficiency.
Assist in long-term business and strategic planning.
Evaluate and recommend investment opportunities and funding options.
Manage financial risks, including interest rate and currency risks.
Accounting:
7. Manage and oversee the entire accounting process, including the daily operations of accounts payable, accounts receivable, and general ledger.
Ensure accurate and timely month-end and year-end close processes.
Prepare internal financial statements and external reports for stakeholders.
Ensure compliance with local accounting standards and regulations.
Manage tax compliance, filings, and liaise with tax consultants and authorities.
Coordinate and prepare for internal and external audits.
Establish and enforce proper accounting methods, policies, and principles.
General:
14. Implement and maintain financial controls and procedures.
Stay updated on industry trends, best practices, and changes in regulatory environments.
Lead and develop a team, if applicable.
Liaise with other departments to provide financial insights and recommendations.
Required Skills and Qualifications:
Bachelor's or Master’s in Finance, Accounting, or a related field. Professional certifications like CA, CMA, or CPA will be a plus.
Proven experience in finance and accounting roles with increasing responsibility.
Strong understanding of accounting principles, financial statements, and cash flow management.
Proficiency in accounting software and tools, such as Tally, QuickBooks, or similar.
Advanced proficiency in Microsoft Excel and other MS Office applications.
Strong analytical skills and attention to detail.
Excellent communication and leadership skills.
Knowledge of local tax laws and regulations.
High level of integrity and professionalism
Job Type: Full-time
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
Experience:
- zoho books: 1 year (Preferred)
Work Location: In person
Job Purpose and Impact
The Engineer Consultant, will join the Global Supply Chain team within the Digital Technology and Data function (also known as IT). As a Software Engineer you will provide best practice solutions to architect, design and develop new and existing digital solutions for the organization's digital portfolio. In this role, you will discover and deliver innovative solutions to complex and varied problems to enable the company's digital future. You will bring clarity to ambiguous scenarios and apply specialized, in depth, and broad knowledge of architectural, engineering and security practices to ensure your solutions are scalable, resilient and robust and will share knowledge on modern best practices and technologies to the shared engineering community.
Key Accountabilities
- Apply innovative and advanced software engineering patterns and principles to design, develop, test, integrate, maintain and troubleshoot complex and varied software solutions and incorporate security practices in newly developed and maintained applications.
- Lead peer code review sessions to review code, coach peers and ensure code quality.
- Take the lead in the assigned agile team to adopt agile philosophies, facilitate agile ceremonies and identify continuous improvement opportunities.
- Establish and incorporate the company's engineering and development best practices within the full software development lifecycle including coding standards, code reviews, source control management, building processes, testing and security principles, to deliver high quality code rapidly.
- Lead demonstration and continuous feedback sessions to improve development and help drive the long term vision.
- Build innovation in the engineering community by maintaining and sharing relevant technical approaches and modern skills.
- Independently handle complex issues with minimal supervision, while escalating only the most complex issues to appropriate staff.
- Support critical supply chain applications on a rotational on-call basis as/if needed.
- Other duties as assigned.
Qualifications
Minimum Qualifications
- Bachelor's degree in a related field or equivalent experience.
- Minimum of four years of related work experience.
Preferred Qualifications
- Experience building Supply Chain applications and implementing Supply Chain software packages (SaaS/PaaS).
- Proven experience in automating pipelines for continuous integration, testing, delivery and security.
- Proven experience in architecting applications, databases, services or integrations.
- Experience with C3.ai and or/ o9 solutions.
- Proven ability to quickly learn new languages and platforms.


We have divided this into the following two sections
#1 Working on features as a backend or front-end engineer (roughly 50% of the time)
Some of the responsibilities here will be:
- Depending on your skills you will be contributing to the codebase as a front-end or
backend developer
- You will be responsible to understand specifications created by the business division,
clarify on it, design and develop according to the specifications using ruby on rails or
react JS.
- Review code of other engineers
- Deploy and maintain production applications
- Work on fixing bugs
- Work on fixing technical debt
#2 Assistance in Development management
- communication with stakeholders (Development unit, Business Unit)
- Help in managing timeline, resource allocation, development plan, participate in
weekly product meetings along with the VP of Engineering
- Help to convert and discuss business specifications with engineers in English
- Communicate task progress to the business division promptly
- Work closely with the VP of Engineering on getting a strategy map created and
execution of the same
- Help in the hiring process
- Help in QA and release management
Our technology stack is:
● React for client applications
● Ruby on Rails as a Back End API
● PostgreSQL database
● Elasticsearch
● Amazon Web Services
● Stripe for payment handling
● Github for version control
● Slack for communication
● Figma for design
● Confluence and JIRA
Requirements
● At least 3 years of industry experience in software development
● At least 2 years of experience in working on Ruby on Rails projects or React
JS
● Strong communication skills in both English and Japanese
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
A Senior Automation Test Engineer at HappyFox is an integral part of the QA team responsible to ensure product quality and integrity with a special focus on the development and execution of test automation.
Responsibilities:
- Owning the quality of any deliverables including new features and enhancements.
- Working closely with the product team in understanding the requirements and user workflow.
- Developing and executing test plans and test cases with a strong emphasis on using code to solve technical challenges and shorten the regression test cycle through automation.
- Performing automated API testing.
- Contributing to building of a Continuous Integration (CI) environment and ongoing process improvement activities.
- Identifying required improvements in the test and development processes; making contributions to our automation tools that address specific needs.
- Raising defects/bugs and tracking them till closure.
Requirements:
- Minimum 5 years of relevant experience in QA with at least 3 years of experience in automation.
- Expertise in Selenium tool for automation testing.
- Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it.
- Good knowledge of object-oriented programming, along with requisite coding and debugging skills.
- Design and development skills in Python and/or Java.
- Some knowledge of continuous integration practices.
- Excellent verbal and written communication skills.
- Experience working in SaaS based product company (optional)
- Knowledge of Performance / Load testing tool (optional)
- Experience working for a bootstrapped high-growth startup (optional)
Responsibilities
- Gather and evaluate user requirements in collaboration with product managers.
- Translate concepts into user flows, wireframes, mock-ups, and prototypes that lead to intuitive user experiences.
- Adhering to style standards on typography and graphic design.
- Possess excellent communication, presentation, collaboration, and interpersonal skills
- Create user-centered designs by understanding business requirements, the voice of the customer, user journeys, customer feedback, and usability findings
- Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
- Identifying key user groups and creating representative personas of their behaviors and demographics.
- Conduct testing of applications, and websites to Assess user experience
- Your code should be browser independent and compatible with all screen resolutions (Responsive Design Coding)
- Your code should perform well on both the screen sizes of both web and mobile both.
- You are responsible for keeping yourself updated with the latest UI/UX trends and technologies.
- Must be able to see opportunities for improvement, take ownership and closely work with the development team to drive product improvement
Requirements
- UX design experience in creating and implementing UI design
- Must have 2-3 years of experience and be well versed with Figma
- Expertise in standard UX software tools such as Adobe XD, Sketch, Invision, Figma, Balsamiq, or any other UI/UX latest tool
- Strong command on technologies Adobe Photoshop, HTML/ XHTML/ HTML5, CSS/CSS3 , JavaScript, JQuery, AngularJS
- CSS Frameworks Bootstrap3x/4x, Foundation (For Responsive Development), 960 Grid System
- A portfolio of professional UI/UX design work for both web and mobile platforms.
- 2 years of experience with web and mobile designing
You take care of our business we will take care of you,
- We make sure you are growing professionally with quarterly goals and appraisals.
- Health is wealth, so we provide health insurance
- Stand on Top - Employee professional development program
- Welcoming a new member in the family is a great please so we provide maternity and paternity leave
And much more...


- Primary skills:Java,Java-Java 8,Java-Microservices,Java-Springboot

GlobalShaala aims to build a decentralised learning system for children that enables garnering inspiration for learning from educators and industry leaders alike. A personalised platform that grows with the child and helps him/her to engage in experiences that unravels his/her competences and interests.
We are building India's first platform where children of K-12 can engage in:
* Destination-based educational experiences, which involves curriculum mapped experiences at global destinations where kids can apply their learning.
* Virtual educational experiences by interacting directly with industry leaders. Children get to discuss the ‘Why?’, ‘How?’ and ‘Where?’ of current classroom topics directly with industry leaders and understand how the fundamentals they are dealing with are being used to solve problems with real world applications.
Qualifications:
- B.Sc/B.Tech in Computer Science or a related field.
- Strong coding, data structures and algorithms.
- 1+ year experience in PHP (Laravel).
- Experience or keen interest to take ownership of code deployment in Linux based servers, Docker, Jenkins.
- Hands-on experience with relational databases like MySQL, Postgres.
Responsibilities:
- Design and develop software for given requirements.
- Involvement in the full software development lifecycle within broadly defined parameters and providing software solutions keeping into consideration the software quality needs.
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimisation and functionality.
- Communicate cross-functionally, collaborate with business teams, engineers to plan, own and deliver solutions on time.





