- emotional quotient and ideally should have been a pet parent having genuine love for dogs.We are seeking a skilled and experienced CRM Executive to join our team at a DogNation. The CRM executive will be responsible for developing and implementing strategies to increase customer loyalty, retention, and satisfaction through effective management of customer data and interactions. The ideal candidate will have a deep understanding of customer behavior and have a passion for providing exceptional customer service.
Roles & Responsibilities
- Develop and implement CRM strategies to increase customer retention, loyalty, and satisfaction. This may involve developing loyalty programs, creating personalized messaging, and analyzing customer data to identify opportunities for improvement.
- The CRM Executive will need to work closely with the marketing team to develop targeted and personalized campaigns that are designed to increase customer engagement and drive sales. This may involve segmenting the customer database based on customer behavior and developing campaigns that are tailored to each segment.
- The CRM Executive will be responsible for analyzing customer data to identify trends and opportunities for improvement. This may involve analyzing customer behavior, purchase patterns, and engagement levels to identify areas where improvements can be made.
- The CRM Executivewill be responsible for developing and maintaining customer databases to ensure data accuracy. This may involve implementing data quality checks, creating data cleansing processes, and ensuring that customer data is up-to-date and accurate.
- The CRM Executivewill need to work with cross-functional teams to ensure seamless customer experiences across all touchpoints. This may involve collaborating with customer service teams, marketing teams, and sales teams to ensure that the customer experience is consistent and positive.
- The CRM Executivewill be responsible for managing customer feedback and ensuring timely resolution of issues. This may involve developing processes for handling customer complaints, monitoring customer feedback channels, and collaborating with customer service teams to address issues in a timely manner.
- The CRM Executive will need to monitor and report on key performance metrics related to customer retention and satisfaction. This may involve tracking customer engagement levels, retention rates, and customer satisfaction scores, and providing regular reports to senior management.
- The CRM Executivewill need to stay up-to-date on industry trends and best practices in CRM. This may involve attending industry events, reading industry publications, and networking with other professionals in the field to stay informed about emerging trends and best practices.
- Set KPIs to measure campaign results, drive insights and recommendations and communicate these clearly and accurately back to the business, helping to inform business decisions and future campaigns iterations
- The right candidate must have excellent attention to detail. Whether it's managing customer data or following strict instructions for dog care, attention to detail is essential to avoid errors and provide high-quality service.
- The right candidate should have a passion for dogs, should have a high emotional quotient and ideally should have been a pet parent having genuine love for dogs.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Maintain a relations with the existing clients and ask to upgrade their packages or renewals
Prepare and follow up on sales quotations made to clients.
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Handle `client queries/escalations.
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Manage and create product listing and another day to day activities on portal
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Understand and Influence functional and nonfunctional requirements while working with product manager to drive a Test
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Instill best practices for development and testing and champion their adoption, Mentor junior engineers on software design,
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React Native
React.js
JavascriptAbout the company
Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.
The Engineering Challenge
“Re-imaging credit and payments from First Principles”
Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies.
Check out our apps here:
OneCard (Best credit card app) : http://www.getonecard.app/">www.getonecard.app
OneScore (5 million downloads): http://www.onescore.app/">www.onescore.app
Senior Software Engineer – Frontend
Create a consumer facing front end application that will be used by millions of users.
What you will do:
- Develop our mobile apps using React Native.
- Work with backend, frontend, and other developers to build out a customer-centric experience that will constantly evolve.
- Work with our designers and customer success team to create a seamless user experience.
- Respond to support team tickets as needed to resolve bugs and issues.
- Participate in contributing ideas, updates, and product development areas to the team.
Experience Range:
3-5 years with technical hands-on experience in building a consumer mobile app. You must have shipped an app to the stores.
Technical Expertise:
- 3-5 years experience Android/iOS native apps or React Native based apps and Web front-end technologies such as React.
- Strong command of JavaScript ES6.
- Know how to build (fairly) complex layouts without using any CSS frameworks.
- Strong problem solving and analytical skills using data structures.
- Comfortable in a fast-paced startup environment.
- Bias for action shipping quality code quickly.
- Make and attend necessary phone calls - inbound and outbound calls.
- Provide the required information to the customers
- Resolve any queries regarding gift delivery or transit damage.
- Maintain database by updating customer information daily
- Write communication scripts for inbound calls
- Keep the team informed about customer calls and demos regularly
Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in
cloud computing?
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professionals with the same goal: to make our clients’ lives easier through technology and we have a
good time while we’re at it!
As a Salesforce Platinum Cloud Alliance Partner, Silverline combines Strategic Advisory, technical
implementation, and ongoing Managed Services to enable organizations to achieve maximum value with
the Salesforce platform. Silverline is the #1 Company to Work for among small and medium size
companies in this years annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in
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Job Summary
A Senior Developer is responsible for writing clean and flawless code to produce fully functional modules
or apps according to the requirements; as part of day-to-day work. A sr. developer is expected to possess
expert level knowledge of Force.com platform and an analytical mindset with a keen eye for detail.
A Senior Developer needs to conduct following responsibilities at work -
1. Billability of at least 40 hrs per week (Util Target). Resource needs to ensure that assigned hours
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2. Perform thorough analysis on requirements i.e.
a. Obtain a deep understanding of the desired output
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A successful analysis results in -
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● Required - Certified Salesforce - Platform Developer I
● Required - Minimum Bachelor's Degree in Engineering or Science
Preferred Qualifications
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● Certified vlocity Developer
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Job Type:
Full-time(Flexible with Remote working, if outside Bangalore
PHP
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Description:
Building products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will create rule-breaking backend systems for mobile applications and websites using Php, Laravel, Lumen, MySQL, PostgresSQL and AuroraDB. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.
Requirements:
What are we looking for?
- We expect you to have your domain knowledge of Php, MySQL, AuroraDB, PostgresSQL, Laravel, Lumen, REST APIs and AWS based scalable backend development
- There are few skills which you need to have from get-go:
- You are a problem solver, polite and someone who values team members and customers
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- You have the ability to explain your algorithms and solutions and understand how to ask questions with respect to mobile app development and web development scenarios
- You are a smart and energetic talent from engineering and computer science background
- Based on the situations you can contribute individually or work with team and make work productive and fun
- In terms of day to day work, for 4-5 years you should have done the following:
- At least 8 to 10 live projects in Laravel, Lumen
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- Unit testing of your code with Travis CLI
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- Expert in Linux, and understanding of Ubuntu OS
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- Work location: Bengaluru city and Remote
- Working days - 6 days a week
Welcome to BiCSoM careers:
BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success.
- BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
- BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival
Java
PythonWe are looking for a bright and exceptional Engineering Lead to join our Hyderabad based Technology team. The role involves building complex next-generation products used by our clients and architecting solutions to support new technologies and business initiatives.
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What you’ll need:
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• Excellent analytical and reasoning skills
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• Experience in leading a team of highly skilled engineers
• Strong communication skills
The role is similar to TL but involves leading a team with experience in project delivery.
Experience in scalable architecture/
Strong in Java/Python and OOAD
Fund Accounting + Banking domain profiles are preferred
Java
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Full Stack Developer - Averlon