Manager Direct tax

At Egnyte we develop content governance and collaboration products that are deployed across several large companies such as Yamaha and Red bull. The Egnyte platform supports daily, business critical operations for a million-plus user base interacting with a multi-petabyte content set.

We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.  

We’re looking for Senior Software Engineers and he should be able to take a complex problem and work with product managers, devops and other team members to execute end to end.

• Design and develop scalable cloud components that seamlessly integrates with on-premises systems.
• Challenge and redefine existing architecture or make 10x improvements in performance and scalability.
• Ability to foresee post-deployment design challenges, performance and scale bottlenecks.
• Hire and mentor junior engineers
• Doing code reviews, unit and performance testing of the code.
• Monitor and manage 3000+ nodes using modern DevOps tools and APM solutions.

• Demonstrated success designing and developing complex cloud based solutions
• Solid CS fundamentals with one or more areas of deep knowledge
• Experience with the following technologies: Java, SQL, Linux, Python, Nginx, Haproxy, BigQuery, HBase, New Relic, memcache, Elasticsearch, docker.
• Data driven decision process
• Relies on automation testing instead of manual QA
• Experience in working with Google cloud, AWS or Azure is preferred

Company Name: JNJ TECHNOLOGIES & SERVICES Job Profile: BDE Job Description We're seeking a qualified sales executive to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. Requirement & Skills Bachelor’s degree in Business, Marketing, or related field Strong verbal and written communication A drive to seek new business Excellent telephone skills Highly organized Experience: 2 - 3 years Job Location: Work from home Selection process:- HR round & Manager round Qualification: Graduation Working days: 6 working days (Sundays off) Shifts: 10:00am - 7:00pm Mandatory language: English/Hindi Laptop: candidates are to use their own laptops. Additional Compensation: If applicable, this will be decided on the basis of your designation

The programmer must have 2-3 years plus work experience with:

Visual Basic .NET and Visual Basic 6, including the use of program “classes” and creation of DLL’s

 SQL Server databases, SQL, ADO.NET

 Crystal Reports Experience with the following is desirable but not required:

 ASP.NET

 MS Word, MS Excel, MS Exchange

 Networking/LANs, TCP/IP protocol

Job Summary:

The position of a Software Developer is a full time VB6 Programmer role. He will be primary responsible for maintaining and developing code. As a VB 6 programmer you will be responsible for to plan program code, enhancements and changes. Job Responsibilities: 1. To create, test and maintain software product codes. 2. Provides assistance to technical staff when they are unable to resolve a program, SQL database. 3. To resolve customer queries as assigned to resolve a problem. 4. Perform all other duties as needed or required to maintain and grow profitable business within the assigned areas.

Hiring for Salesforce Commerce Cloud Developer (SFCC) at Appcino Technologies.

• Lead the effort to design, build and configure applications, acting as the primary point of contact.
• On need basis design, build and configure applications to meet up business process and application requirements.
• SFRA, Demandware, site genesis must have worked upon.
• Lead large-scale eCommerce implementations, utilizing Salesforce Commerce Cloud B2C, providing both oversight and hands on contributions to the software design, development, and integration
• Independently lead the estimation effort for a project
• Participate in the development of conceptual and logical architectures
• Design, develop and maintain application architectures that support client’s business requirements
• Resolve integration and interfacing issues between various back-end systems
• Optimize application performance and scalability

Requirements

• Minimum 3 to 7 Years of experience in software industry are required.
• Experience in Salesforce Lightning B2C Commerce
• Experience in Apex, Salesforce Lightning components, Force.com
• Strong E-commerce platform development is preferred
• Good experience at applying clean code best practices and good debugging skills
• Good understanding of Salesforce security model, Communities, and best practices

Roles and Responsibilities

As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.

• Tracking all Customer complaints/escalations in real-time.
• Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
• Coordinate and follow up internally for an end-to-end closure on each complaint handled.
• Proactively escalate cases that are about to breach standard TAT.
• Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
• Liaison with team members and team leads on a regular basis.
• Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
• Adhere to compliance policies.

Required Skills & Experience

• A strong Customer-centric approach.
• Can work under pressure and handle difficult conversations.
• Can understand problems clearly.
• Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
• A team player can coordinate and liaise with internal and other departments seamlessly.
• Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
• Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
• 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.

Preferred Skills

• Background in customer service, escalations/complaints handling, social media handling.
• Experience in email handling, inbound calls.