Retail Manager

Job Title: Freight Broker

Department: Logistics

Location: Mohali

Shift: Night Shift

Employment Type: Full-time

Job Summary:

As a Freight Broker, you will be responsible for facilitating the transportation of goods between shippers and carriers. Your role will involve managing logistics, building relationships, negotiating contracts, and ensuring timely deliveries. This is an entry-level position ideal for individuals looking to start their careers in logistics and supply chain management.

Key Responsibilities:

Build Relationships:

Develop and maintain relationships with shippers and carriers to understand their needs and preferences.

Load Matching:

Identify and match available loads with appropriate carriers, considering factors such as capacity, routes, and pricing.

Negotiation:

Negotiate rates and terms with carriers to ensure competitive pricing while maintaining profit margins.

Documentation:

Prepare and manage necessary shipping documents, including bills of lading and contracts.

Track Shipments:

Monitor shipments throughout the transportation process to ensure timely delivery and address any issues that arise.

Customer Service:

Provide excellent customer service by communicating with shippers and carriers, addressing inquiries, and resolving disputes.

Market Research:

Stay informed about market trends, competitor activity, and industry regulations to enhance operational effectiveness.

Database Management:

Maintain accurate records in freight brokerage software and databases.

Requirements:

 Bachelor’s degree preferred.

 Proven Experience with OTR, Drayage.

 Proven experience (6+ months) as a Freight Broker, in logistics, or a similar role.

 Strong communication skills, both verbal and written.

 Self-motivated, results-driven, and able to work independently.

 Ability to work in a fast-paced and dynamic environment.

Handle end‑to‑end export and import operations, including documentation, customs compliance, freight booking, shipment coordination and banking procedures, ensuring timely & accurate movement of goods.

Key Responsibilities:

• Manage all export documentation (Commercial Invoice, Packing List, Bill of Lading, COA/COO, Shipping Bill, etc.) and bank submissions.
• Handle import documentation, including LC applications, E‑Way bills, indemnity bonds, and customs clearance coordination.
• Coordinate with freight forwarders, CHA, shipping lines, transporters, factory staff, CFS/ICD operators.
• Track shipments, follow up on duty drawback/realization certificates, ensure compliance with trade regulations and renewal of IEC, RCMC, LUT/UIN as needed.
• Maintain accurate export/import records (physical & digital), track transaction status, and liaise with banks & clients for settlements.

Requirements:

• Bachelor’s degree (Logistics/International Trade/Related) or Diploma in Export–Import Management.
• 5–6 years hands‑on export/import operations & documentation experience.
• Strong knowledge of customs regulations, documentation, DGFT / ICEGATE procedures.
• Proficiency in MS Office and digital transaction handling.
• Excellent communication, coordination, organizational, and time‑management skills.

The Logistics Executive is responsible for managing and coordinating end-to-end logistics and shipping operations to ensure timely, cost-effective, and compliant movement of goods. The role involves close coordination with internal teams, freight forwarders, CHA, transporters, vendors, and third-party agencies to support smooth export and import operations.

Key Responsibilities

• Negotiate ocean freight rates with shipping lines and freight forwarders and arrange competitive quotations as per shipment requirements.
• Provide daily freight rate updates to concerned internal departments.
• Book vessels and containers in line with shipment schedules and customer commitments.
• Track and update daily shipment status in Excel/MIS sheets and circulate updates to stakeholders.
• Monitor container lift-on, lift-off, gate-in, gate-out, and stuffing activities to ensure operational accuracy.
• Supervise daily container stuffing and coordinate with operations teams to avoid delays or discrepancies.
• Monitor the movement of export documents and ensure timely submission to CHA, forwarders, banks, and customers.
• Coordinate with CHA, forwarders, transporters, vendors, and internal operations teams for smooth shipment execution.
• Track shipments from origin until final delivery at destination and resolve transit-related issues.
• Handle coordination for third-party agency certifications, inspections, and related documentation.
• Monitor freight, transportation, and logistics invoices and coordinate with Accounts department, CHA, forwarders, and vendors for verification and payment processing.
• Identify, track, and report additional local charges and cost variations to management.
• Follow up with forwarders for release of Delivery Orders (D.O.), container availability, and booking confirmations.
• Handle troubleshooting situations such as delays, rollovers, documentation issues, port congestion, or operational challenges.
• Prepare and maintain daily, weekly, and monthly MIS reports for management review.

Reporting & Documentation

• Conduct periodic reporting of all logistics and shipment-related activities.
• Manage documentation, filing, and record-keeping in compliance with company and regulatory requirements.
• Prepare reports as required by the Reporting Manager, Directors, or Managing Director.

Ad-hoc & Development Activities

• Assist in ad-hoc logistics and operational activities as assigned.
• Develop, review, and update Standard Operating Procedures (SOPs) to improve efficiency and compliance.
• Participate in periodic logistics-related visits and meetings with vendors, CHA, forwarders, and service providers as required for smooth operations.

Skills & Competencies

• Strong knowledge of logistics, shipping, and export/import procedures
• Excellent coordination and communication skills
• Proficiency in MS Excel and MIS reporting
• Good negotiation and cost-control abilities
• Strong problem-solving and troubleshooting skills
• Ability to multitask and work under deadlines

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus

• Responsible for leading and overseeing all operations in the company with Ownership

• Understand the entire Logistics process flow and drive the Operations team to achieve

maximum efficiency.

• Assisting in recruitment of Operations & Supply teams along with the support from HR

team

• Distribution of sales targets amongst the team members to ensure that the monthly

targets are achieved.

• Coordination with the different stakeholders and teams for smooth operations

• Updating the management team with progress, challenges, and developments on a

periodic basis.

Position: Supervisor - Logistics

Location: Bangalore (Jakkanahalli Cross, T Begur, Nh-4, Nelamangala)

Payroll: Randstad

Candidate Profile

• 2 to 5 years of Experience.

• Excellent communication skills with good Knowledge of Kannada & English. Knowledge of Tamil, Telugu and Hindi will be added advantage.

• Candidate should be from Logistics background with sound understanding of local and interstate Transportation.

• Open to Travel to Tamil Nadu, Karnataka, AP, Telanga and Kerala for collection of material.

• Well versed with documentation involved in domestic transportation.

• Understanding of Warehouse operations (Collection, Unloading, Packing, Loading, Dispatch).

• Skills required – problem solving, negotiation

• Computer Knowledge is must

Job description

• Manage contract vehicles and hire vehicles from market for day to day operations.

• Co-ordinate with corporate Logistics team, Customer and collection team for timely execution of orders.

• Responsible for timely packaging and movement of material.

• Meeting with clients/site visit to understand the requirements.

• Prepare route plan as per business requirement.

• Resolve day to day operational challenges.

• SOP Implementation and adherence.

• Maintain and share reports.

• 7– 10 years of relevant work experience
• Graduation is a must
• Excellent communication skills
• Excellent knowledge and experience in managing heavy equipment and spares
• Good staff management skills    

Designation/Role : City Lead Operations/ Senior Logistics Manager

Location : Gurgaon

Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.

Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc

Roles and Responsibilities :

1. The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
2. Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
3. Laying down the roadmap for new account acquisition for the city and ensuring its execution.
4. Strategizing and executing all account related initiatives from operational troubleshooting to activation.
5. Managing the rider life cycle (hiring to retire )
6. The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
7. Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
8. Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team

Skill Set :

1. Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
2. A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
3. A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
4. Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally

• Bachelor’s degree in technology related field

• Minimum of 1 + years Major ERP system experience

• Functional / technical proficiency in designing, configuring and implementing in ERP System

• Strong understanding of order management, billing, and ERP master data

• Strong verbal and written communication ·

• Strong analytical and problem-solving skills, critical thinking and innovation

• Ability to work independently as well as in a team environment

• Must be detailed-oriented.

• Ability to develop repeatable development processes with supporting documentation.

• Corrugated Industry Experience