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Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title: Customer Support Executive – Travel/Airline Process (Blended)
We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.
Process Overview:
- Industry Preference: Airline / Travel Industry Background.
- Experience Required: Minimum 6 months in Travel Industry (Mandatory).
- Process Type: Blended (Chat & Voice Support).
- Working Days: 5 Days a Week.
- Transportation: Both-side Cab Facility.
- Communication Level: Excellent English Communication (C1 Level Required).
- Qualification: Graduate / Undergraduate.
- Typing Speed: Minimum 35 WPM with 90% Accuracy.
- Salary: Up to ₹32,000 CTC
Roles & Responsibilities:
- Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
- Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
- Resolve customer concerns efficiently while ensuring high customer satisfaction.
- Maintain proper documentation of customer interactions in the system.
- Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
- Coordinate with internal teams for escalations and issue resolution.
- Ensure adherence to company policies, compliance standards, and service guidelines.
This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.
Android DevelopmentAndroid Testing
Java
Kotlin|
Android Experienced |
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Job Summary :- We are looking for an Experienced Android developer who has good knowledge of mobile application development, maintenance and, bug fixing. |
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Responsibilities and duties:- - Very strong in Java and OOP concepts. - Design, build, and maintain high performance, reusable, and reliable Java code - Identify and correct bottlenecks and fix bugs - Help maintain code quality, organization and automation - Strong knowledge of Android SDK including Life- cycle SQLite database, different versions of Android, and how to deal with different screen sizes. - Understanding of Google’s Android design principles and interface guidelines. - Work includes coding, handling support-requests, app debugging. - Responsible for developing, enhancing and designing a world-class mobile application for our platform. - To use and work with outside APIs and data sources. - Good Analytical and Problem solving Skills. - Quick learner should be a team player and mix with the team. - Identify and plan for new features.
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Experience:- 1Year – 2Year
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Key Skills:- Java, Oops Concepts, Android |
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Required Experience and Qualifications:- |
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Salary:- 15k to 25k |
React.js
React Native
Redux/Flux
JavascriptResponsibilities:
- Build next-generation web applications which are efficient, reusable front-end abstractions and systems.
- Work closely with designers to implement versatile front-end solutions while embracing emerging standards and pushing the limits of what a browser can do.
- Actively participate in design and code reviews to build robust applications and prototypes.
Requirements:
- A deep expertise in Javascript.
- Looking for people with Mean STACK experience that includes: Node JS, Mongo DB, Angular JS, Bootstrap, Express, React JS.
- The above needs to be coupled with Javascript, HTML, CSS.
- Constantly and consistently implementing new features and optimise existing ones from controller- level to UI.
- Vigilantly and rapidly fix bugs.
- Continuously solving problems to give our customers a delightful shopping experience.
- Work closely with Team Lead, UX designers and back-end engineers to implement front end solutions.
- Endorsing upcoming standards, launching, iterating and making a difference.
- Passionate about implementing elegant User Interfaces using HTML and CSS.
- Ability to write well-abstracted, reusable, highly performant code for UI components.
NodeJS (Node.js)Purpose
All kids have extraordinary talent & creativity, and our mission in the world is to
help nurture it. We truly believe that education needs to develop the whole being, and exploration of broad interests is key for originality. We are working hard to be the world's most loved extra-curricular platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of
our products, company culture, hiring & design language and practices for the future to come.
Team
We are a team that is maniacally customer obsessed & building products that
consumers love.The plumber in chief, Subramanya Sharma (subba), was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region.
He was also instrumental in taking Cleartrip global 8 countries) & create global
high quality products in an increasingly flat world.We want to recreate the magic and build the same customer obsession & product culture here.
Requirements:
*2-4 years of experience
*Ability to do stress testing + has knowledge of IT security (rate limiting, DDOS attacks etc)
*Proven Manual testing experience is a must.
*Good knowledge of Node.js and it's test platforms
*Automation exp will be a plus
* Should have experience in scripting (shell or python).
*Selenium experience and experience in managing CI/CD for code deployments is a plus
*Experience working with tools for version control (Git)
*Analytical and logical thinking with natural curiosity
*Excellent written and verbal communication skills
*Shows creativity and initiative to improve product test coverage and effectiveness
* Test current products and identifying deficiencies
* Suggest solutions to identified product problems
* Investigate product quality in order to make improvements to achieve better customer satisfaction.
Ruby on Rails (ROR)
RubyReact.js
JavascriptReact.js
Angular (2+)
AngularJS (1.x)
Vue.jsAt Tekion, we're building the only cloud-native platform that is transforming the automotive retail industry, leapfrogging it into the future and providing unparalleled customer experience. We're creating seamlessly integrated, elegant, and intuitive solutions built with cutting edge technology and powered by Big Data, Machine Learning (ML)/ AI and Internet of Things (Connected vehicle to connected devices). We’re harnessing passion, entrepreneurial spirit, deep industry expertise and the latest technologies to create something very special. We're inventing new technology along the way to overcome barriers and solve big problems, all while having a blast doing it!
Tekion is looking for talented Engineering Manager - UI, who want to be part of building the next-generation business applications on the cloud.
Engineering Manager - Frontend
Will use his/her passion and expertise for creating world-class products. He/she will collaborate with the product and engineering teams and development managers to create the business application of the future.
Key Responsibilities
- Design and Build complicated Workflow
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Take end-to-end ownership of components and be responsible for the subsystems that you work on from design, code, testing, integration, deployment, enhancements, etc
- Experience in JavaScript (ReactJS / Redux) React Native, HTML, CSS, JQuery, HTTP
- Strong understating of XML, JSON, DOM, and w3c standards
- Providing technical expertise for every phase of the project lifecycle; from concept development to solution design, implementation, optimization and support
- Be an Interface with Stockholder sand architects to create technology specifications from business requirements for one or more modules within the project
- Responsible to prepare the technical design of the components within the module (one or more of client/web presentation tier, server tier, data access and data model, integration component, package function customization)
- Proficient in articulating the pros and cons of using a certain technology stack or component or design pattern versus another to the clients and project team and drives selection of technologies, designs to come up with the optimal architecture
- Drives the performance tuning, re-design and re-factoring for a module
- Contributes to designing and implementing the build, release process as well as system configuration and deployment characteristics of the application
- Implements (hands-on) the module components based on prevailing Framework and Open-source standards & its best practices.
- Mentors the team (people working on the module and other project team members) on technology concepts and best practices for design, implementation and other processes
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
What You’ll Do
- Synthesize data to provide actionable insights to the leadership and the product team to influence strategy and growth.
- Build dashboards and tools, craft analysis, and tell stories with data to help our teams make better decisions.
- Track user performance data and map it to key learning metrics for deeper insights
- Monitor the performance of new features and recommend iterations based on your findings
- Partner with other stakeholders to scope features that solve user problems
- Ownership of full analytics for the Business Unit/ Performance metric: Planning, structuring, identifying key reports to be made, and automation of the reports
- Monitor and measure launched initiatives [A/B testing] and feed learnings back into the development process
- Prepare reports for the management stating trends, patterns, and predictions using relevant data
Required skills
- Bachelor’s degree in https://www.careerexplorer.com/degrees/mathematics-degree/">mathematics/ https://www.careerexplorer.com/degrees/finance-degree/">finance/https://www.careerexplorer.com/degrees/statistics-degree/">statistics, https://www.careerexplorer.com/degrees/economics-degree/">economics /https://www.careerexplorer.com/degrees/computer-science-degree/">computer science/information technology. Knowledge about EdTech, Learning Science have added advantage
- Strong statistical skills to help collect, measure, organize and analyze data
- 1-4 years of work experience in an EdTech product startup or analytics firm
- Experience in Data Visualisation, Excel, CleverTap & strong MongoDB database management skills
- Ability to learn new tech tools and softwares quickly
- Passion to work with data for a larger social impact
- Familiarity with coding (specifically Node environment) is a plus
- Ability to transform numbers into stories
· Develop content (blogs, case studies, social media posts, captions, ads, newsletters, articles, interviews) on cryptocurrency and blockchain technology to publish and distribute through website, social media and newsletters.
· Prepare website and mobile app content.
· Conduct research on blockchain, cryptocurrency and digital asset trends/insights and stay updated with latest developments/happenings.
· Content writing style should be lucid and unpack the fundamentals into digestible content for the average reader.
· Experience in content writing for cryptocurrency and blockchain, crypto exchange platforms, NFTs, online market research industry, ed-tech industry, digital advertising industry, e-commerce industry etc. is certainly a bonus.
· Candidate should have excellent content writing skills.
· Collaborate with internal teams to develop digital content with the objective of increasing brand reach, engagement with relevant stakeholders.
Job Type: Full-time
Salary: Negotiable
Location: Delhi NCR
Experience: 1-2 years
Note: By applying to this job position you will have an opportunity to work with a blockchain and cryptocurrency tech start-up.
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Full Stack Developer - Averlon