Key Account Manager at Arzooo · Bengaluru (Bangalore) · 8 - 9 years · Posted 23 Jun 2023

Job Title: Senior Manager/ Manager – Ad sales - Brand Solutions
Job Location: Gurgaon
About Qrata
We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges, recruitment brand marketing, with innovative and collaborative strategic consulting.
About the company we're hiring for
It is India's largest and fastest-growing retail tech start-up organizing the highly fragmented physical retail and digitalizing them. Focused on the $80Bn markets for consumer electronics, including white goods, TVs, mobile phones, and small appliances, its technology enables India's 5,00,000+ neighbourhood electronics stores to offer the same selection of products as large, urban big-box retailers. Founded by industry veterans and backed by Eric Yuan (Zoom Founder) and top global VCs, it is dedicated to integrate over 5,00,000+ fragmented retail stores PAN India and is already present across 50+ markets.
Founded by ex-Flipkart colleagues and IIT alum in 2018, It is India’s fastest growing B2B commerce venture that enables physical stores by removing the barriers of inventory, scale and capital through its technology platform. Its platform empowers retailers with the following to drive up sales conversions in-store.
- Digital inventory: 10X larger product selection
- Efficient sourcing: allowing access to better prices for 10,000+ products from 150+ brands
- Wide array of enabling services: financial solutions. Its Credit, was built to facilitate credit lending to offline retail equipping businesses with working capital headroom
Their Culture
They ignite passion and performance to work towards a collective goal: creating the perfect mobile entertainment ecosystem that delivers the best possible music experience to millions of listeners around the world. Our default mode is that of perpetual innovation. Together, we form a concerted rhythm that goes beyond borders. We don't just go with the flow, we create it. offers a dynamic and unconventional work environment, full of fun wholesome experience. We believe creativity and technology blend together like sweet melodies. When you choose our organization , you join a diverse world of high-calibre techies, artists, and inventors hailing from companies like Yahoo!, Twitter, LinkedIn, Google, Qualcomm, HBO, Microsoft, Flipkart, Amazon, Paytm, Quikr etc. Our value-based, people-first work culture is about empowering every individual in our team to be catalysts for change in this dynamic digital world. Every day is an opportunity to bring your vision to life, and to expand, learn and grow. No idea is left unconsidered. No voice is left unheard prides itself on being an equal opportunity employer. We have committed ourselves to creating a safe environment with fair and equal access and opportunities, sans discrimination. We encourage everyone to be open to experiences and perspectives beyond their normal; divergent thinkers create differentiated products, and even better music.
If our vibe matches with yours, we'd love to hear from you.
We are currently scouting for
- Sales forecasting: Develop and maintain accurate sales forecasts to help the organization make informed decisions on sales targets, revenue goals, and resource allocation
- Pipeline management: Analyze and optimize the sales pipeline to ensure a consistent flow of qualified leads and opportunities, and work closely with the sales team to identify areas of improvement
- Sales process optimization: Continuously evaluate and optimize the sales process to maximize efficiency and effectiveness, and work with cross-functional teams to implement best practices and tools
- Sales reporting and analysis: Provide regular sales reports and analysis to identify trends and areas of opportunity, and work with the sales team to develop actionable insights
- Sales enablement: Work closely with the sales team to provide the tools, resources, and training they need to succeed, including sales training, product information, and customer insights
- Territory management: Develop and manage sales territories to maximize revenue
- Potential and ensure a balanced workload for sales reps
Must Haves:
- Master's degree in business, marketing, or a related field is preferred
- 3 to 8 years of experience required in sales
- Strong knowledge of consumer appliances, their features, and market trends
- Excellent communication and interpersonal skills to build rapport, team management & conflict man agent
- Self-motivated and target-oriented, with a proactive approach to achieving sales goals
- Ability to work independently, as well as collaboratively within a team environment

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Job Role: Sales Manager – Industrial Instruments (Field Sales | Hybrid)
Educational Background: Degree/Diploma in Mechanical Engineering, Instrumentation, Electrical, Electronics, or related fields.
Experience: 5–12 years in Industrial B2B Sales / Technical Sales. Prior field sales experience in industrial products is mandatory.
Skills: Strong negotiation and communication skills.
- Ability to independently manage territory sales.
- Commercial understanding with technical aptitude.
- High ownership and execution mindset.
- Comfortable with frequent customer visits and travel.
Salary: Based on experience, capability, and current profile. Performance
Incentives:
- Monthly / Quarterly performance-linked incentives.
- Rewards for achieving and exceeding targets.
Career Growth:
- Opportunity to grow into regional leadership roles.
- Exposure to lean business systems and industrial applications.
About IOTAFLOW:
IOTAFLOW specializes in industrial products and process instruments, offering innovative solutions to businesses. As a lean enterprise, we value professionals who strive for excellence and continuous improvement.
Growth: Join a lean enterprise focused on continuous improvement and career advancement. Job description Unlock Your Potential with IOTAFLOW!
Are you ready to drive successin field sales while working with cutting-edge process instruments? We’re on the lookout for skilled professionals passionate about industrial sales and eager to make an impact.
You’re Role at a Glance As a Sales Manager, you’ll play a pivotal role in expanding our reach and delivering value to our clients.
Your responsibilities include:
Business Development & Territory Growth
- Develop and expand business across Delhi NCR and nearby industrial clusters.
- Generate enquiries from OEMs, contractors, consultants, end users, EPC companies, utilities, and industrial plants.
- Identify high-potential accounts and build long-term customer pipelines.
Technical & Application Sales
- Understand customer process requirements and recommend suitable flow measurement and process instrumentation solutions.
- Conduct technical discussions, site visits, and application evaluations. Coordinate with internal technical and commercial teams for solution development. Quotation & Order Conversion
- Prepare techno-commercial offers and negotiate pricing commercially. Follow up aggressively for approvals, negotiations, and order closures. Maintain healthy enquiry-to-order conversion ratios.
Team & Channel Development
- Support dealer/distributor development in assigned territory.
- Guide junior sales engineers wherever required.
- Ensure disciplined CRM updates, visit planning, and reporting. Customer Relationship Management
- Build strong relationships with plant heads, purchase teams, consultants, and project teams.
- Handle escalations professionally and maintain customer confidence.
Perks & Benefits
- Opportunities to work with innovative industrial products.
- A supportive, growth-oriented team culture.
- Recognition and rewards for exceptional performance.
Sales Strategy and Revenue Management
Develop and implement company-wide sales strategies to achieve revenue, gross profit, and profitability targets.
Set and monitor sales budgets, targets, and performance objectives across all branches and sales teams.
Identify sales gaps and implement corrective actions to improve performance and achieve company objectives.
Sales Team Leadership and Performance Management
Lead, coach, and develop Sales Managers, Branch Managers, and sales personnel to achieve individual and team targets.
Conduct regular sales performance reviews, provide direction, and identify training and development needs.
Promote a high-performance sales culture focused on accountability, customer service, teamwork, and results.
Business Development and Market Expansion
Identify and pursue new business opportunities, major accounts, projects, and strategic partnerships.
Develop strategies to expand the company’s market presence across Papua New Guinea.
Monitor market trends, competitor activities, customer requirements, and emerging opportunities to guide sales initiatives.
Key Account and Customer Relationship Management
Build and maintain strong relationships with key corporate, government, and institutional customers.
Support branches and sales teams in major quotations, tenders, negotiations, and strategic account development.
Ensure high standards of customer service and timely resolution of significant sales and customer concerns.
Sales Forecasting, Pipeline and Reporting
Maintain accurate company-wide sales forecasts and monitor the sales pipeline, quotations, tenders, and major opportunities.
Review branch and sales team performance against budget and provide regular sales reports and recommendations to senior management.
Ensure accurate and timely reporting of sales activities, results, margins, and business opportunities.
Product, Pricing and Margin Management
Work closely with management and relevant departments on product positioning, pricing, promotions, and sales campaigns.
Ensure sales teams understand the company’s ICT solutions, copiers, hardware, furniture, appliances, and other product offerings.
Monitor sales margins and ensure transactions support the company’s profitability objectives.
Cross-Functional Coordination and Compliance
Work closely with Branch, Operations, Service, Software, Stocks, Accounts, and Purchasing teams to support customer requirements and business objectives.
Ensure sales activities comply with company policies, procedures, approved pricing, credit requirements, and applicable standards.
Work with the Founder to identify and prioritise the most promising customer segments, then build and manage a qualified sales pipeline. Potential channels include cafés and restaurants, corporate and institutional accounts, premium retail, gifting, events and residential communities. • Prospect actively through cold outreach, referrals, LinkedIn, WhatsApp, field visits, networking and direct introductions. • Conduct product meetings, tastings and sampling with prospective customers and decisionmakers. • Understand customer requirements, prepare commercial proposals, negotiate terms and convert opportunities into paid orders. • Manage the complete account journey—from first conversation and order confirmation through payment, collections, reorder and account growth. • Maintain an accurate CRM or sales tracker covering leads, meetings, proposals, next actions, closures, lost opportunities, account revenue and reorder behaviour. • Coordinate with production and operations so that samples, stock and deliveries remain aligned with active opportunities.
Sales Head
Responsible for developing and executing sales strategies to drive revenue growth, expand market presence, acquire new customers, and strengthen relationships with key accounts. Leads and motivates the sales team to achieve business targets while monitoring sales performance, market trends, customer needs, and competitive activities.
Key Responsibilities:
- Develop and implement sales strategies and business plans.
- Drive revenue, sales growth, and profitability.
- Lead, mentor, and manage the sales team.
- Set sales targets and monitor achievement.
- Identify new markets, customers, and business opportunities.
- Manage key accounts and strengthen customer relationships.
- Develop sales forecasts, budgets, and performance reports.
- Manage sales pipeline, CRM, and conversion activities.
- Negotiate commercial terms and close high-value deals.
- Monitor market trends and competitor activities.
- Develop and manage distribution/channel networks.
- Collaborate with marketing, operations, finance, and senior management.
- Ensure customer satisfaction, retention, and repeat business.
- Analyze sales data and implement corrective actions to improve performance.

Key Responsibilities:
- Drive revenue through inbound and outbound sales, lead conversion, customer reactivation, and repeat purchases.
- Lead and manage a team of 5–7 sales professionals, ensuring productivity, target achievement, and performance improvement.
- Own individual and team sales targets, revenue goals, upselling, and cross-selling opportunities.
- Identify and prioritize high-potential leads using customer data, purchase history, and engagement patterns.
- Engage customers through calls, emails, chat, WhatsApp, and video consultations to improve conversions.
- Build strong client relationships and drive customer retention through personalized sales strategies.
- Oversee post-sales support, follow-ups, issue resolution, exchanges, and refunds wherever required.
- Collaborate with customer experience, marketing, and operations teams to improve the overall customer journey.
- Monitor sales performance, prepare reports, analyze trends, and implement strategies to achieve business objectives.
- Coach and mentor team members to build a customer-focused and performance-driven sales culture.
Required Skills:
- Sales Management and Revenue Generation
- E-commerce Sales and Client Development
- Business Development and Relationship Management
- Upselling, Cross-selling, and Customer Retention
- Team Leadership, Coaching, and Mentoring
- Strategic Planning and Market Analysis
- Sales Reporting and Performance Management
- Excellent Communication and Negotiation Skills
- Customer Experience and Cross-functional Collaboration










