Hardware Designer

About us:

Rekise Marine is a startup focused on sustainably enhancing the utility of the oceans through autonomous robotic infrastructure. Our mission is to develop advanced autonomous technologies for the maritime industry, serving both defense and commercial sectors globally. We specialize in creating autonomous vessels both surface and underwater as well as autonomous port infrastructure. Currently, we are building the flagship autonomous platform for the Indian Navy.

About the Role:

We are seeking a practical and detail-oriented Mechatronics Engineer with strong experience in CAD design, prototyping, and fabrication, along with working knowledge of electronics integration. The role is best suited for someone who enjoys building real systems—turning CAD models into working prototypes, selecting and integrating actuators and sensors, and ensuring that electromechanical assemblies can withstand the demanding conditions of the marine environment. You will work closely with both the mechanical and embedded systems teams to bring complex vessel subsystems from design to reality.

Key Responsibilities:

• Design and develop electromechanical subsystems and assemblies for unmanned surface and underwater vessels.
• Create CAD models and detailed fabrication drawings for precision parts and mechanisms.
• Oversee and participate in fabrication, assembly, and integration of prototypes.
• Collaborate with electronics engineers to integrate sensors, actuators, propulsion units, and power systems into mechanical designs.
• Ensure proper sealing, compartmentalization, and robustness of assemblies for long-term marine operation.
• Participate actively in testing and validation, troubleshooting mechanical-electrical assemblies as required.
• Maintain documentation for design iterations, fabrication methods, and integration processes.

Requirements:

• 3–4 years of experience in mechatronics, robotics, or mechanical design with electronics integration.
• Strong CAD skills (NX Preferred) and experience creating manufacturing-ready designs.
• Hands-on experience with fabrication methods: machining, sheet metal, 3D printing, and assembly.
• Exposure to integrating motors, actuators, sensors and power electronics into mechanical systems.
• Ability to interpret electrical drawings and collaborate on PCB + harness integration.
• Familiar with prototyping, testing, and refining systems under real-world conditions.

Good to Have:

• Experience with marine or underwater robotics.
• Familiarity with rapid prototyping tools and workshop practices.
• Understanding of tolerance stack-up, precision fits, and reliability in field deployment.

Why You’ll Love Working With Us:

• A chance to be part of a pioneering marine robotics startup in India.
• Competitive salary and growth opportunities.
• Flexible, innovative work environment promoting collaboration across disciplines.
• A role where your contributions make a real difference and drive impact.
• Opportunities for field testing and interaction with defense and commercial customers.

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

• Experience in Core Java, CXF, Spring. 
• Experience in spring boot, microservices. 
• Extensive experience in developing enterprise-scale n-tier applications for the financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications. 
• Good development experience with RDBMS, preferably Sybase database 
• Good knowledge of multi-threading and high volume server side development 
• Experience in sales and trading platforms in investment banking/capital markets 
• Basic working knowledge of Unix/Linux 
• Excellent problem solving and coding skills in Java 
• Strong interpersonal, communication and analytical skills. 
• Should have the ability to express their design ideas and thoughts. 

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction

Roles and Responsibilities :

• Speech Recognition model development across multiple languages.
• Solve critical real-world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
• Implement and deliver PoC's /UATs products on the Rezo platform.
• Responsible for product performance, robustness and reliability.

Requirements:

• 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
• Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
• Experience in machine learning platforms such as TensorFlow, and Pytorch and solid programming development skills (Python, C, C++ etc).
• Ability to learn new tools, languages and frameworks quickly.
• Familiarity with databases, data transformation techniques, and ability to work with unstructured data like OCR/ speech/text data.
• Previous experience with working in Conversational AI is a plus.
• Git portfolios will be helpful.

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/">www.rezo.ai

• Responsible for Delivery and Operations in CRM area, particularly with expertise in Microsoft dynamics. This covers business and global functional leads interactions, requirements gathering and analysis through Development, Unit Testing, Implementation.
• Strong Techno functional knowledge in Microsoft dynamics area for driving the transformation activities.
• Strong end to end process knowledge in CRM area.
• Ability to drive PoC’s using Microsoft Dynamics and related tools.
• Ability to handle the maintenance activities.
• Very Proactive and taking initiatives in driving the newer emerging trends in CRM area which will add business value.  

• 4+ years of experience with hands on development experience.

• Experts in Business Agility and Digital Innovation
• Practitioners with strong industry experience
• A dedicated team of trainers, mentors and coaches
• Able to service clients Asia wide with 40+ professionals

• You will work in both front-end and back-end
• You will practice agile development good practices such as TDD, ATDD, CI, CD, code refactoring, etc.

• You have a Bachelor's degree in Information Technology, Computer Science or equivalent
• You have a 3-5 years’ experience with .NET stack
• You know your current assignment very well
• You have learned at least one new technology in the last 6 months
• You can pair-program with anyone
• You write unit tests
• You are active in one technical community

IT Administrator

Our client in Education startup is in need of an IT Administrator.

Track company’s computer systems to ensure that all aspects are operating efficiently

Troubleshoot problems, configure hardware and software, implement backup processes and assess systems for upgrades or replacement.

Responsible for installing new systems and assessing and implementing upgrades as needed.

Creating user accounts and performing access control.

Documenting processes, as well as backing up and archiving data.

Ideal Candidate / Requirements

Qualification: Bachelor’s degree/Diploma in Computer Science or IT administration

Experience - 0-1 year into system administration

Salary: 15K

We are a highly innovative Fashion tech startup, looking for a senior developer to develop the platform and drive the technology initiatives of the company

Key focus areas: Product Architecture, Full-Stack development, Product Deployment and innovation in technology

Roles & Responsibilities:

1. Work as a Sr. Software Developer with strong coding capabilities and cloud capabilities
2. Design, architect and implement the product platform from the scratch
3. Ownership of end to end design, implementation, and development
4. Foster the development of highly scalable and performance-driven product
5. Work closely with the business team to understand the business requirement and vision of the product
6. Collaborate with the Founder to create an effective product road map and release plans
7. To build, lead and mentor the development team  
8. Excellent team management and interpersonal skills

Must-have skills

1. Extensive and deep knowledge of building highly scalable and performance-centric web platform
2. Proficient in designing the monolithic or microservices architecture
3. Understanding the nitty-gritty of data and its useful presentation
4. Deep insight into search and analytics systems
5. Basic understanding of building a graphical representation of data
6. Strong understanding of the data and its usage

Tools and Platform

1. Strong experience in designing and implementing web-based solutions based on any full-stack
2. Excellent understanding and strong working exposure to the AWS platform and it’s a tool like cloud front S3 etc.
3. Proficient and good knowledge of working with databases 
4. Hands-on experiences on at least one DBMS
5. Exposure to web scrapping tools and framework
6. Search and indexing tools like elastic search
7. Exposure to HTML is a must
8. Prior experience of designing, developing and deploying platforms 
9. Knowledge of making SEO friendly and responsive web platforms
10. Experience in designing, scaling and securing APIs