Hardware Designer

Key Responsibilities

Instructional Design & Development

● Lead the end-to-end instructional design process to create engaging, scalable, and user-centric learning content.

● Develop training materials, including e-learning modules, videos, instructor-led training (ILT), virtual ILT (vILT), guides, and job aids.

● Ensure all training content aligns with adult learning principles, industry best practices, and company objectives.

SaaS Integration Training

● Design and deliver training programs focused on SaaS platform integration, API usage, and customization workflows.

● Translate complex technical concepts into clear, actionable learning solutions for both technical and non-technical audiences.

● Collaborate with product and engineering teams to stay updated on platform updates, integration capabilities, and best practices.

Leadership & Collaboration

● Manage and mentor a team of instructional designers, ensuring quality and consistency in deliverables.

● Act as the primary point of contact for stakeholders to assess training needs and define learning objectives.

● Collaborate with customer success, product management, and marketing teams to align training with customer journeys.

Technology & Tools

● Utilize authoring tools such as Articulate Storyline, Adobe Captivate, or similar to create e-learning modules.

● Leverage Learning Management Systems (LMS) to manage and distribute content effectively.

● Integrate multimedia elements, interactive simulations, and assessments into training materials to enhance engagement.

Metrics & Improvement ● Monitor and evaluate the effectiveness of training programs through learner feedback, performance data, and completion rates.

● Continuously iterate on learning content to improve quality and relevance.

● Collaborate with various internal teams (e.g., engineering, product, marketing, support) to incorporate customer insights and real-world use cases into training content, ensuring that all learning solutions meet both business and customer needs.

● Align training content with business and customer success goals, ensuring measurable impact on product adoption, customer satisfaction, and retention. Regularly assess the effectiveness of training programs to optimize learning outcomes and business results.

● Utilize an agile instructional design approach to quickly adapt training content in response to evolving product features, customer feedback, and business requirements. Regularly update and improve course materials to keep pace with product updates.

● Oversee project timelines, resource allocation, and delivery of training initiatives to ensure on-time, high-quality outputs. Manage competing priorities and coordinate with stakeholders to maintain project alignment.

Required Qualifications

● Bachelor’s degree in Instructional Design, Education, or a related field (Master’s preferred).

● 9+ years of experience in instructional design, with at least 3 years in a leadership role.

● Proven experience in creating training for SaaS platforms, particularly in integration and API-based workflows.

● Strong knowledge of adult learning principles, instructional design methodologies, and learning technologies.

● Proficiency with authoring tools (e.g., Articulate 360, Adobe Captivate), video editing tools, and graphic design software.

● Familiarity with LMS platforms and SCORM-compliant content.

ONN Bikes is a bunch of extremely energized and determined individuals working towards transforming how India moves. Our team is passionate about developing long-term solutions that advance ONN Bike's mission of providing access to affordable, connected, and sustainable mobility solutions for all.

Roles and Responsibilities

- Utilize in-depth knowledge of the industry to identify trends, opportunities, and potential partnerships.

- Identify and pursue new business opportunities to drive the company's market presence.

- Establish and nurture relationships with customers and key stakeholders

- Identify and capitalize on upselling and cross-selling opportunities to enhance overall business profitability.

- Devise and execute initiatives to minimize asset maintenance expenses while maintaining service quality.

- Develop and implement strategies to maximize revenue per user rate.

- Collaborate with cross-functional teams to implement cost-effective maintenance practices.

- Stay informed about industry developments and integrate insights into strategic decision-making.

Skills and qualifications required

- Proven experience as Dealder Development or Franchise Development is required.

- Strong analytical skills and the ability to translate insights into actionable business strategies.

- Excellent communication and negotiation skills.

- Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).

- Ability to thrive in a fast-paced, dynamic environment.

Company Description

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.

At Smarsh , we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions.

About the team

Are you an SRE with excellent Observability, Containerization and Orchestration skills? As a Site Reliability Engineer (SRE) in the Smarsh SaaS Operations team, you'll be part of a team who measures and improves production performance reliability through sustainable engineering practices for our suite of applications. Toil will be your number one enemy, observability your closest friend and your mission will be to drive operational burden as close to zero as you can.

Responsibilities

• Responsible for technical direction at the platform solutions level. Is able to weigh the pros and cons of various solutions and credibly argue for the best path
• Work closely with Product Management and the rest of the engineering team to define features and their implementations with careful attention to quality, scalability, and maintainability
• Can break down complex technical solutions into abstractions that the rest of the team and understand
• Can investigate and solve complex bugs, performance, and scalability issues
• Collaborates with multiple agile teams to ensure their solutions integrate effectively
• Track work in ticketing system (JIRA)
• Participate in Pull Request reviews. Provide and receive feedback to continuously improve.
• Other duties as assigned.

Desired skills & experience

• A minimum 10+ years industry experience
• Masters in CS or equivalent
• Must have experience in Azure or AWS, either running some large-scale app there or migrating to Azure/AWS. 
• Experience operating Cloud Foundry in production environments 
• Experience managing CI/CD systems (Concourse, Jenkins, TravisCI etc.) 
• Experience deploying and/or operating ELK stack 
• Experience with container technologies and orchestration platforms (Docker, Kubernetes, Cloud Foundry) 
• Experience working with monitoring and observability tools (We use Datadog and New Relic) 
• Familiarity with working with PostgreSQL and MongoDB 
• Background working in a multi-platform environment (Linux, Windows) 
• Experience with running on a cloud platform, AWS preferred (S3, RDS, SQS) 
• Familiarity with Agile/Scrum/Kanban methodologies 
• Familiarity with programming/scripting languages (ie. Python, Bash, PowerShell, Go, etc.) 

Additional Skills

• Expert programming skills in relevant languages
• Exceptional analytical and problem-solving skills
• Strong communication and collaboration skills
• Deep understanding of modern software architecture
• Deep domain knowledge of the industry, platform, and existing processes
• Fault-tolerant design & maintenance
• Knowledge and understanding of modern software programming/engineering.
• Product delivery lifecycle - requirement refinement through ops

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

Job Description:

You will be responsible for end to end process of recruitment with our clients.  Some of the key activities that you will be doing are

• Understanding client requirements and accordingly execute a search plan for identifying potential candidates to fit the client requirement

• Source candidates using multiple sourcing channels including internal databases, job boards , head-hunting and networking  

• Engage candidates for strategically positioning job opportunities and client organizations    

• Counsel candidates to assist them in taking the right decision

• Understanding candidates’ profile to evaluate role fitment ( Screening & Shortlisting )

• Build and strengthen candidate relationships to be able to network and headhunt passive job seekers  

• Manage scheduling and coordination related activities in the entire recruitment process

• Build and strengthen client relationships to be able to streamline and improve service delivery

• Take ownership for the end-to-end recruitment lifecycle

• Conduct market mapping exercises regularly to assess the talent availability

Experience:

• Should have 1-5 years of experience in recruitment in consulting firms.

Skills Required:

• Excellent knowledge of the Recruitment industry

• Excellent ability to connect and interface with professionals

• Ability to interface with clients and manage transactions  

• Good presentation, communication & interpersonal skills.

• Highly energetic  and motivated individual
  
  
  Other Details:

  Shift: 9:30 AM to 6:30 PM

  Education : UG or MBA or any equivalent qualification

  Salary: As per experience and fitment.

Intellectual Skills:

• Excellent communication skills and up-to-the-mark language proficiency.
• Sharp listening, analytical, synthesizing and problem-solving skills.
• Ability to remain professional, confident and patient at all times.
• Quick learner and effective coordinator. 

Technical Competency: 

• Significant PHP knowledge, including experience building/customizing object-oriented web-application in PHP.
• Past working exposure with Zend Framework, Cake PHP, Laravel, Symfony OR any other MVC focused PHP web application framework that consists set of reusable PHP components/libraries.
• Good experience interacting with MySQL database systems through an abstraction layer in addition to the ability to write raw SQL statements.
• Basic knowledge with client-side scripting and familiarity with JavaScript libraries and frontend development approaches.

Key Responsibility Areas: 

• Codebase development & various frontend/backend feature enhancements for applications
• Managing development processes, version control, build/deployment release planner and other technical documentation/working notes
• Prioritize and proactively manage the work-task/tickets that come through any queue or roadblocks
• Proactively communicate issues or delays to the leads
• Understand and effectively communicate various status updates, progress and decisions with clienteles’ team
• Ongoing reporting on project activities and ensuring timely completion of projects/assignments

You will work with our team and end clients to ensure that the customer requirements are implemented on-time and on-budget. You will coordinate with the rest of the CRM-solutions team to handle sales engineering, support, and technology transformation initiatives.

Requirements