
JD for Online Bidder/ Upwork Bidder
About Believ-In Technologies Private Limited
We are a rapidly growing software services startup based out in Gurugram, India. We combine passion with the correct concept and assist you in gaining a competitive edge. We have a vision of helping our clients create trust in the minds of their audiences.
Website - https://believintech.com/
Job Description
As an Online Bidder / Upwork Bidder, your roles & responsibilities include -
- Command on freelancing platforms
- Identify Prospects based on solid analysis
- Generate leads from freelancing platforms
- Excellent Communication skills
- Good knowledge of Web & Digital Marketing services
Location- Gurgaon, Haryana
Work Mode- In-office (5-day working)
Shift - UK Shift (12:30 p.m. - 9:30 p.m)

About Believ-In Technologies Pvt Ltd
About
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Role : L2 Support Engineer
Experience : 3+ Years
Location : Remote
Interview Rounds : 3
Communication Skills : Excellent
Primary Skills :
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- Linux (Minimum 1 year of experience)
- Networking (Switching, Routing, IP addressing)
Good to Have :
- SIP (Session Initiation Protocol)
- MySQL
Job Description :
We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.
Key Responsibilities :
- Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
- Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
- Handle and escalate tickets based on defined SLAs and priority levels.
- Assist customers in implementing solutions and ensure optimal system performance.
- Perform installation, configuration, and support for paid services.
- Conduct analysis of system performance and manage system resources.
- Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
- Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
- Provide support for distributed MySQL databases (a plus).
Requirements :
- Minimum 3 years of overall experience in a technical support role.
- At least 1 year of hands-on experience with Linux systems.
- Good understanding of networking concepts (TCP/IP, switching, routing).
- Experience with telephony or voice-related services (SIP protocol is a strong plus).
- Familiarity with MySQL database operations is a plus.
- Strong problem-solving skills and customer service orientation.
- Excellent written and verbal communication skills.
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Headquartered in California and Y Combinator-backed, the client is a Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, etc.) to launch, manage and grow their business online.
Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, we are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED) and founding team members at OYO.
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A great opportunity to learn and develop yourself, immense career growth
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The ideal candidate is a creative problem solver at heart who thrives in a team environment. You will help manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research.
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We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We’re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents
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- Reviewing software requirements and preparing test scenarios.
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