Quality Analyst

Strong Customer Success Manager / Implementation Manager / Post-Sales Enterprise Delivery Profiles

Mandatory (Experience 1): Must have 6+ years of relevant experience in customer-facing Customer Success / Account Management / Implementation roles.

Mandatory (Experience 2): Must have 3+ years of hands-on experience supporting enterprise customers in North America and/or Europe

Mandatory (Experience 3): Must have owned end-to-end enterprise customer implementations, including discovery, onboarding, integrations, go-live, and stabilization.

Mandatory (Experience 4): Must have experience working with CXO / VP / Director-level stakeholders as primary points of contact (POCs) for enterprise accounts.

Mandatory (Experience 5): Must have managed enterprise accounts with ACV / ARR of at least USD 40K+, and owned commercial outcomes such as renewals, expansions, upsells, and retention (NRR).

Mandatory (Experience 6): Must have worked in B2B SaaS companies with complex technical products

Mandatory (Experience 7): Must have a conceptual understanding of SaaS architecture and APIs, with the ability to troubleshoot workflows and coordinate closely with engineering and product teams (hands-on coding not required).

Mandatory (Compensation): Candidate's Current CTC should not be less than 27 LPA.

Job Title: Senior Software Engineer

Location:PUNE

Job Type: Full-time

About the Role:

We are seeking a Senior Software Engineer with at least 1 year of experience in ad tech (preferred) to join our dynamic team. The ideal candidate will have strong proficiency in Java and possess problem-solving skills to design, develop, and maintain scalable software solutions in the ad tech industry.

Key Responsibilities:

• Develop and maintain high-quality Java-based applications.
• Collaborate with cross-functional teams to design and implement new features.
• Troubleshoot and debug issues, ensuring optimal software performance.
• Write clean, scalable, and efficient code while adhering to best practices.
• Participate in code reviews and provide mentorship to junior engineers.

Requirements:

• Proven experience with Java and software development.
• At least 1 year of experience in ad tech (preferred).
• Strong understanding of object-oriented design and data structures.
• Excellent communication and collaboration skills.
• Ability to work independently and manage time effectively.

Key Responsibilities : Able to understand functional specs and Solution, Architect Design scalable ecommerce solutions on SAP Hybris platform -Knowledge of cart, checkout, promotion, pricing, search modules, Loyalty, Order Management and Hybris Data Hub integration-Experience in Spring, Hibernate and other JEE technologies frameworks -Troubleshooting and bug fixing issues -Should have developed application supporting high transaction volume -Understanding the current Hybris system implementation and Customization.

Technical Experience : More than 8 yrs of exp of building commerce applications of which min 5 yrs on SAP Hybris Commerce Hybris Core, Hybris eCommerce Exp in Hybris 6, Data Hub Integration of Hybris using OCC Web services with systems like SAP Hybris Marketing, C4C and Data Hub Knowledge of B2C and B2BJava JEE Spring C HTML, CSS and JavaScript, jQuery, Eclipse, Ant Maven, Version control SVN, GIT Implemented app using Security Performance and tuning guidelines CI/CD, RDBMS SQL, MySQL, SOAP, REST

Professional Attributes : Communication skills Must have at least 3 years of experience in Leading a 8-10 team member team Analytical skills Presentation skills and ability to work under pressure.

Educational Qualification : Technical Graduate or PG

Route to Smile is a patient-centric, tech-oriented brand in the Healthcare space.

With a team of experts and a mission to continuously innovate, Route to Smile is revolutionizing the Healthcare industry by providing customized solutions to facilitate accurate and precise clinical outcomes and patient-specific care with a focus on technological service delivery.

As a part of their latest offerings, Route to Smile is leveraging leading technologies including IoT, Industry 4.0 and AI/ML to further enable healthcare professionals to improve patient engagement and drive overall practice growth.

We are looking for an enthusiastic and motivated individual who is willing to work in Java technologies, with experience on front-end languages and libraries (e.g. Angular, HTML/ CSS, JavaScript, XML, jQuery, Vue.js, React) and its related back-end languages (e.g. Java) and frameworks (e.g. Spring boot, Node.js, Spring MVC, Hibernate, Struts, etc.) and who are also willing to work in challenging environment.

The candidate will be an integral member of a team that will employ the latest techniques and best practices in software development and utilize best-in-class tools and frameworks to build a first-of-their-kind cloud-agnostic, enterprise-class large-scale SaaS application.

• Responsible for building the architecture, key components, and middleware of the platform and developing fully multi-tenant systems
• Develop workflow management functions
• Develop REST APIs, as well as contribute to the overall API framework
• Implement solutions using iterative processes, Agile development methodologies and test-driven development
• Being a senior developer, you will also be required to lead a team of junior developers.

• 5 to 9 years of development experience with Java and related front-end and back-end technologies, and experience working in a distributed systems environment.
• Extensive experience in developing full stack end-to-end scalable and distributed applications.
• Experience in SaaS Application architecture & design and working with database modeling and design concepts. Understanding of database design and maintenance and experience with SQLite, PostgreSQL, and MySQL.
• Experience with developing loosely coupled design, Micro-services development, message queues, and customized application deployment using RESTful services, implementing REST APIs with Spring or JAX-RS.
• Working knowledge of either Spring boot, Spring MVC, Hibernate, Struts Framework, building REST based Web Services using Java EE Standards
• Have experience in single sign-on, multi-factor authentication and security background.
• Knowledge of Business Process Model and Notation (BPMN 2.0) workflow engines such as Activiti, jBPM, Orchestra, and Flowable, however not mandatory.

• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design.
• Good understanding of HTML5, CSS3, JavaScript.
• Good familiarity with Linux operating system, managing Linux servers and using AWS (EC2, S3).
• Familiarity with administering, automating, and deploying to cloud-based environments such as AWS, Google Cloud Platform, or Azure, or working experience with Kubernetes.
• Should have used GIT.
• Understanding of search technologies such as Solr, ElasticSearch, and Lucene
• Have working knowledge in CI/CD pipelines (Concourse/Jenkins), and at times wear multiple hats to double up as Dev Ops
• Experience being part of product teams and in handling integrations, good at communication and teamwork skills.
• Strong emphasis on quality and the ability to deliver quickly and consistently.
• Self-driven and motivated to work with cutting edge technology.

Company description

About Company: We are a one-stop destination for all your online business requirements. Our services include Amazon and Flipkart Account Launch, Cataloguing, Account Management, Advertising Creation and Optimization, Brand Protection, Performance Management, Seller Reinstatement, and A+ Cataloguing (EBC).

Skills Required:

• Excellent communication skills.
• Strong interpersonal skills.
• Ability to understand client's needs and present solutions.
• Understanding of market and product.
• Need to do Cold Calling
• Must be self-driven, and motivated and should set his/her targets.
• Maintain relationships with clients by providing support, information, and guidance by researching and recommending new opportunities recommending profit and service improvements.
• Contributes to team effort by accomplishing related results as needed.
• To develop and implement the e-commerce strategy to maximize revenue and ensure the highest standard of customer service.
• Evaluate sales leads and connect with the market to identify leads. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Qualifications

• Bachelor's degree or equivalent experience
• 1 - 4 years prior industry-related business development experience
• Strong communication and interpersonal skills
• Proven knowledge and execution of successful development strategies
• Focused and goal-oriented

• Bachelors degree in Computer Science, Software Engineering, or a related discipline
• Experience working in an IT environment
• Experience developing with C#, C++, or other object-oriented platforms
• 2+ years of web application development
• Skill for writing reusable libraries
• Hands-on experience in ASP.Net, MVC, Restful services, Web API
• Experience in .Net Web API
• Strong understanding of object-oriented programming
• Strong knowledge of C# programming
• Ability to troubleshoot problems independently. Good analytical and problem-solving skills
• Familiar with various design and architectural patterns
• Strong Knowledge in Microsoft SQL Server scripts and Stored procedures
• Exposure to Agile Software Development Life Cycle
• Experience implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools such as GIT
• Experience in Service-based architecture

Job Description:
We are looking for talented Technical Managers to be part of the Product Engineering team. The candidate should have good experience with Java/J2ee based technologies and will be responsible for delivering features that are meaningful to the customer and consistent with the product vision through the management of a cross-functional team. The person will also contribute to the team as a servant leader and ensure that the team has everything needed to be successful.

Technical Competencies

• Strong Java/J2EE development experience with demonstrated ability to develop and troubleshoot large mission applications & Software Products
• Experience on exception handling, correct use of data structures, multi-threaded programming, memory management and application tuning
• Excellent exposure in Object Oriented Design skills using Java/J2ee along with:
• Core Java Language (Collections, Concurrency/Multithreading)
• JDBC concepts (connection pooling, statement, result set)
• Web Technologies (Struts/Struts 2, Spring (IOP, MVC, AOP), Hibernate, JSP, Web services)
• Database optimization and profiling
• Core/JEE/Integration Design patterns/UML
• Should have experience in Unit Testing
• Good hands on experience with RDBMS like MySQL/Oracle with ability to write SQL Queries/Stored Procedures/Triggers/Joins/View etc
• Practical application of software product development standards and methodologies including Agile, XP, Kanban, RUP and UML
• Ability to apply design patterns consistently and also accurate when building per design requirements
• Good experience in source control, unit testing, code verification, documentation, automated build, continuous integration, metrics, and code reviews.
• Demonstrated problem solving, analytic and troubleshooting skills.
• Strong written and oral communication skills are required to effectively engage internal stakeholders and their technical representatives.

Responsibilities:

• Manages the team in producing working software each iteration in accordance with the team’s commitments
• Facilitates planning sessions, team meetings, and other “rituals,” such as the daily standup, iteration planning, iteration kickoff, iteration review, and retrospectives
• Ensures that the backlog of work for the team is well-defined with respect to scope, clarity of requirements, and acceptance criteria
• Helps remove roadblocks to delivery success.
• Helps the team follow its defined process, and leads process improvement efforts
• Understands the client’s business strategy and objectives as it relates to the product being developed; ensures that the client’s expectations are met or exceeded.
• Oversees the completion of stories, ensuring that the team understands what “Done” means for each story.
• Interfaces between the team and the customer
• Communicates effectively within the team and with all stakeholders by providing high-quality visibility into planned and actual deliverables.
• Is a model developer, with sharp coding skills and a passion for excellence
• Participates in design and coding activities, and helps with requirements, analysis, and testing as needed
• Ensures that the architecture of the product is sound
• Ensures product quality through effective monitoring of quality trends, test automation, defect tracking and root cause analysis.
• Assures that all production deliveries meet acceptance, operational, and quality criteria
• Develops camaraderie and strong collaboration across both the 3Pillar team and client team,
• Actively demonstrates and teaches strong consulting skills to teammates,
• Understands the full set of product development capabilities and speaks to them holistically,
• Proactively develops a deep "trusted advisor" relationship with the primary buyer,
• Assists in developing strategies to take advantage of opportunities within the account and works collaboratively with the Client Partner to execute them

Benefits

• A competitive annual salary based on experience and market demands
• Flexi-timings
• Medical insurance with the option to purchase a premium plan or HSA option for your entire family
• In-house Food & Refreshments
• Regular Health check-up camps arranged by the company
• Recreational activities
• Business casual atmosphere