Quality Analyst

Company Description

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We are seeking a high-performing Sales Team Leader to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

• Lead, manage, and mentor a team of inbound Business Consultants to achieve monthly revenue targets.
• Conduct daily stand-ups, pipeline discussions, and deal reviews to ensure effective conversion.
• Monitor individual performance through CRM dashboards and ensure process adherence.
• Track and report key performance metrics (calls, demos, closures, revenue).
• Drive team performance for consistent achievement of MRR and closure numbers.
• Ensure timely and high-quality follow-ups with all inbound leads.
• Support team members in deal negotiation, closure, and retention of key customers.
• Identify skill gaps and work with L&D to enhance sales capability and product knowledge.
• Conduct regular role-plays, feedback sessions, and performance improvement discussions.

Qualifications

• Experience: 3–6 years in B2B Inside Sales / SaaS Sales with at least 2 years of proven experience in leading a sales team.
• Must Have: Prior experience in handling inbound sales processes and achieving monthly revenue targets.
• Strong understanding of CRM systems (preferably Zoho or similar).
• Excellent communication, analytical, and leadership skills.
• High ownership mindset with the ability to drive results under pressure.
• Experience in cloud telephony, SaaS, or communication technology will be an added advantage.

Additional Information

• High-growth work environment
• Fixed salary + attractive performance incentives
• Opportunity to work on impactful SaaS solutions

Job Summary

We are seeking a motivated and detail-oriented Junior Azure Cloud Engineer with 2–3 years of experience in Microsoft cloud technologies. The ideal candidate will have hands-on experience in Microsoft Azure infrastructure services and Microsoft 365 administration. This role involves supporting cloud environments, managing identity and security, and assisting in cloud-based deployments and operations.

Key Responsibilities

• Manage and support Azure Entra ID (Azure Active Directory) including user management, group policies, conditional access, and identity governance.
• Configure and maintain Azure networking components such as Virtual Networks (VNet), Subnets, NSGs, VPN, and Load Balancers.
• Deploy and manage Azure Compute services including Virtual Machines, App Services, and related infrastructure.
• Administer Azure Storage services (Blob, File Shares, Backup, etc.).
• Monitor and maintain Microsoft 365 environments including Exchange Online, Teams, and SharePoint Online.
• Administer SharePoint Online sites, permissions, and configurations.
• Manage and monitor security policies using Microsoft 365 Security Center.
• Support cloud governance, compliance, and security best practices.
• Troubleshoot cloud infrastructure and M365-related issues.
• Collaborate with internal teams to support cloud migration and deployment activities.
• Document configurations, processes, and standard operating procedures.

Required Skills & Qualifications

• 2–3 years of hands-on experience in Microsoft Azure cloud services.
• Strong experience with Azure Entra ID, Azure Networking, Azure Storage, and Azure Compute services.
• Experience in Microsoft 365 Administration.
• Hands-on experience in SharePoint Online administration.
• Experience working with Microsoft 365 Security Center.
• Good understanding of cloud security, identity management, and governance.
• Strong troubleshooting and problem-solving skills.
• Good communication and documentation skills.

Responsibilities

• Design and develop scalable web applications using Java and Angular/React
• Collaborate with cross-functional teams to define, design, and ship new features
• Maintain code quality through code reviews and automated testing
• Implement RESTful APIs to support front-end functionality
• Troubleshoot and debug applications to ensure optimal performance
• Participate in agile development processes and contribute to continuous improvement

Qualifications

• Bachelor's degree in Computer Science or related field
• 3+ years of experience in full stack development using Java and Angular/React
• Strong understanding of front-end technologies like HTML, CSS, and JavaScript
• Experience with back-end development including RESTful API design
• Familiarity with database technologies such as SQL and NoSQL
• Excellent problem-solving skills and attention to detail

JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.

About the Job

As a Cloud Backend Engineer you will design, develop, and maintain scalable and reliable backend systems in cloud environments. You will be responsible for building cloud-native applications, optimizing backend performance, and ensuring seamless integration with frontend services and third-party systems.

What You’ll Be Doing

• Backend Development
• Design and implement scalable and high-performance backend services and APIs for cloud-based applications.
• Develop microservices architectures and serverless functions to support business needs.
• Ensure backend systems are secure, reliable, and performant, adhering to best practices and industry standards.
• Cloud Infrastructure and Deployment
• Build and manage cloud infrastructure using platforms such as AWS, Google Cloud Platform (GCP), or Azure.
• Deploy and maintain backend services using cloud-native technologies (e.g., Kubernetes, Docker, AWS Lambda, Google Cloud Functions).
• Implement and manage CI/CD pipelines to automate deployment processes and ensure smooth delivery of updates.
• Performance Optimization
• Monitor and optimize the performance of backend services, including database queries, API responses, and system throughput.
• Implement caching strategies, load balancing, and other performance-enhancing techniques to ensure scalability and responsiveness.
• Troubleshoot and resolve performance issues and system bottlenecks.
• Database Management
• Design and manage relational and NoSQL databases, ensuring data integrity, scalability, and performance.
• Implement data access patterns and optimize queries for efficient data retrieval and storage.
• Ensure backup, recovery, and data security practices are in place.
• Integration and Collaboration
• Collaborate with frontend developers, DevOps engineers, and other stakeholders to integrate backend services with frontend applications and third-party systems.
• Participate in architectural discussions and provide input on system design and technology choices.
• Ensure clear communication and documentation of backend services, APIs, and system interactions.
• Security and Compliance
• Implement security best practices to protect backend services from threats and vulnerabilities.
• Ensure compliance with relevant regulations and standards, including data privacy and protection requirements.
• Conduct regular security assessments and vulnerability scans to maintain system integrity.
• Testing and Quality Assurance
• Develop and maintain automated tests for backend services, including unit tests, integration tests, and end-to-end tests.
• Perform code reviews and participate in quality assurance processes to ensure high code quality and reliability.
• Monitor and address issues identified during testing and production deployments.
• Documentation and Knowledge Sharing
• Document backend services, APIs, and infrastructure setups to facilitate knowledge sharing and support.
• Create and maintain technical documentation, including architecture diagrams, API specifications, and deployment guides.
• Share knowledge and best practices with team members and contribute to a collaborative development environment.

What We Need To See

• Strong experience in backend development, cloud technologies, and distributed systems, with a focus on building robust, high-performance solutions.
• Minimum 5 years of experience in backend development, with a strong focus on cloud-based applications.
• Proven experience with cloud platforms (AWS, GCP, Azure) and cloud-native technologies.
• Experience in designing and implementing RESTful APIs, microservices, and serverless architectures.
• Technical Expertise in:

1. Backend Development

• Strong experience with backend programming languages such as Node.js, Python
• Expertise in working with frameworks such as NestJS, Express.js, or Django.

2. Microservices Architecture

• Experience designing and implementing microservices architectures.
• Knowledge of service discovery, API gateways, and distributed tracing.

3. API Development

• Proficiency in designing, building, and maintaining RESTful and GraphQL APIs.
• Experience with API security, rate limiting, and authentication mechanisms (e.g., JWT, OAuth).

4. Database Management

• Strong knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB).
• Experience in database schema design, optimization, and management. 

5. Cloud Services

• Hands-on experience with cloud platforms such as Azure,AWS or Google Cloud.

6. Performance Optimization

• Experience with performance tuning and optimization of backend services.

7. Security

• Understanding of security best practices and experience implementing secure coding practices.
• Soft Skills:
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Ability to manage multiple priorities and work in a fast-paced, dynamic environment.

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for a skilled and experienced Senior Frontend Developer specializing in Vue.js to join our team. In this role, you will be responsible for designing and implementing user interfaces that enhance our customer experience. Your contributions will play a critical role in driving the success of our projects by creating dynamic, intuitive, and responsive web applications.

Responsibilities:

Develop, maintain, and enhance web applications using Vue.js to create seamless, user-friendly experiences.

Collaborate with cross-functional teams, including UX/UI designers, product managers, and backend developers, to deliver high-quality products.

Write clean, maintainable, and scalable code while adhering to best practices in frontend development.

Perform code reviews, optimize application performance, and debug issues for a smooth user experience.

Stay updated on the latest Vue.js features and web development trends to bring innovative ideas to the team.

Requirements:

Minimum of 5 years of experience in frontend development with a strong focus on Vue.js.

Minimum of 1 year of experience in development with TypeScript

Expertise in JavaScript, HTML5, CSS3, and responsive web design.

Proficient in Vue.js and Vuex, with experience in RESTful APIs and component-based development.

Familiarity with modern development tools and workflows (e.g., Git, Webpack, npm).

Excellent verbal and written communication skills to work effectively with team members and stakeholders.

Nice-to-Have:

Experience with accessibility.

Experience in regulated IT environments, preferably banks or insurance companies (financial institutions).

Knowledge of agile methodologies and working in cross-functional, collaborative teams.

Skills & Requirements

Vue.js, Vuex, TypeScript, JavaScript, HTML5, CSS3, Responsive Web Design, RESTful APIs, Component-Based Development, Git, Webpack, npm, Code Reviews, Performance Optimization, Debugging, UX/UI Collaboration, Agile Methodologies, Accessibility, Regulated IT Environments, Financial Institutions, Cross-Functional Teamwork, Communication Skills.

You will be responsible for designing, building, and maintaining data pipelines that handle Real-world data at Compile. You will be handling both inbound and outbound data deliveries at Compile for datasets including Claims, Remittances, EHR, SDOH, etc.

You will

• Work on building and maintaining data pipelines (specifically RWD).
• Build, enhance and maintain existing pipelines in pyspark, python and help build analytical insights and datasets.
• Scheduling and maintaining pipeline jobs for RWD.
• Develop, test, and implement data solutions based on the design.
• Design and implement quality checks on existing and new data pipelines.
• Ensure adherence to security and compliance that is required for the products.
• Maintain relationships with various data vendors and track changes and issues across vendors and deliveries.

You have

• Hands-on experience with ETL process (min of 5 years).
• Excellent communication skills and ability to work with multiple vendors.
• High proficiency with Spark, SQL.
• Proficiency in Data modeling, validation, quality check, and data engineering concepts.
• Experience in working with big-data processing technologies using - databricks, dbt, S3, Delta lake, Deequ, Griffin, Snowflake, BigQuery.
• Familiarity with version control technologies, and CI/CD systems.
• Understanding of scheduling tools like Airflow/Prefect.
• Min of 3 years of experience managing data warehouses.
• Familiarity with healthcare datasets is a plus.

Compile embraces diversity and equal opportunity in a serious way. We are committed to building a team of people from many backgrounds, perspectives, and skills. We know the more inclusive we are, the better our work will be.         

7+ YOE in IT / Software Development and Services Industry

B.Tech/BE, Bachelor in Tech domain from Tier 1 College / Univesity

MBA or Masters from Top B schools or Tier 1 College / Univesity

Preferred with work experience in software frameworks, technologies, and programming languages.

• Develop and implement operational strategies: Develop and implement operational strategies to ensure the smooth functioning of the organization. This includes developing policies and procedures, managing resources, and monitoring performance metrics.

• Lead project teams: ensure the successful completion of projects within the allotted time and budget. This involves planning, organizing, and controlling project activities, as well as communicating with stakeholders to ensure project objectives are met.

• Manage resources: managing the resources required for both day-to-day operations and project delivery. This includes budgeting, resource allocation, and procurement of materials and services.

• Analyze data to identify areas for improvement and to make informed decisions regarding operational and project-related issues. This involves using data analysis tools and techniques to collect, organize, and interpret data.

• Ensure compliance ensures that the organization is compliant with legal and regulatory requirements. This includes implementing policies and procedures to ensure compliance with applicable laws and regulations.

• Build relationships and maintain relationships with stakeholders and employees. This involves effective communication, negotiation, and conflict-resolution skills.

• Develop and mentor team members developing and mentoring team members to enhance their skills and knowledge. This includes providing training, coaching, and feedback to team members to ensure they are equipped to perform their roles effectively.

• Work with departmental heads, managers, and other stakeholders to develop team goals and delegate tasks to the appropriate team member.

• Create and communicate a clear list of expectations and goals for team members to follow.

• Offer emotional support to project team members and make people feel valued.

• Maintain frequent communication to offer encouragement, amend tasks, and provide updates on goal progress.

• Implement incentives to keep the team motivated and focused on their daily tasks and project goals.

• Provide frequent feedback on employee performance, address weaknesses or inefficiencies, and offer support to improve skill gaps.

• Nurture collaboration amongst team members, Create a workspace that encourages creativity and innovation to get the most out of the team, and Quickly and effectively resolve team conflicts.

Basic Qualifications:

Education: A bachelor's degree/ master's degree or higher. administration, management, engineering, or operations management is often required.

B.Tech/BE, Bachelor in Tech domain from Tier 1 or 2 College / Univesity

MBA or Masters from Top B schools or Tier 1 College / Univesity

Experience: 7-10 years of relevant work experience in operations management, project management, or a related field is required.

Preferred with work experience in software frameworks, technologies, and programming languages.

Basic Skills:

• Team Management

• Communication

• Listening

• Conflict Resolution

• Team Leadership

• Organizational skills

• Critical Thinking

• Time Management

Job location:

Kolkata (Work from Office)

Additional Roles & Responsibilities

1. Designing and executing test cases and test plans to identify defects and improve product quality.

2. Collaborating with software developers, project managers, and other stakeholders to identify and address issues and improve the overall product quality.

3. Conducting automated and manual testing to validate functionality and ensure that software meets customer requirements and specifications.

4. Analyzing and interpreting test results to identify trends and patterns, and making recommendations for improvements.

5. Identifying and prioritizing defects and issues and working with development teams to ensure timely resolution.

6. Documenting and maintaining test cases, test plans, and other relevant documentation to support the testing process.

7. Communicating testing results and progress to stakeholders, including project managers, developers, and business analysts.

Additional Skills

TestRail, TestLink, JIRA, HTML, CSS, and JavaScript, BrowserStack, CrossBrowserTesting, JMeter, Selenium

• Plan and execute all digital marketing efforts, including SEO/SEM, marketing databases, email, social media, and display ads.
• Create, manage, and improve our social media presence.
• All digital marketing efforts should be measured and reported on, and goals should be evaluated (ROI and KPIs)
• Identify patterns and insights, and then improve your spending and performance based on them.
• Consider fresh and innovative growing techniques.
• Experiments and conversion tests should be planned, executed, and measured.
• Work with internal teams to develop landing pages and improve the user experience.
• Use your analytical skills to assess the entire consumer experience across numerous channels and contact points.
• Conversion points are measured and user funnels are optimized.
• Collaborate with other vendors and agencies.

Primary Role

• As an SSRS Report Engineer, the primary job role is to develop a transactional data report using Microsoft SQL Service Reporting Service 2016 or above.
• This includes developing high performing Stored Procedures, Functions, and corresponding reporting formats.
• Required to design the required logics for the queries and collaboratively coordinate with the rest of the team.

Main Duties / Responsibilities

• Design & implement high performing T-SQL queries as per the functional specification.
• Create Technical Specification.
• Effective troubleshooting of technical issues and bugs.
• Package deployment and release management.
• Provides technical support to customers.
• Participate in Requirements discussions.
• Must be able to manage timelines and task priorities.
• Attention to detail and maintaining high-quality standards is a must.

TECHNICAL KNOWLEDGE

• Experience in Microsoft SQL Server 2016 (or above) and Microsoft SQL Service Reporting Service 2016 (or above).
• Knowledge of T-SQL including complex SQL queries, stored procedures, views and functions.
• Experience with usage of indexes and T-SQL performance tuning techniques.

QUALIFICATIONS

• Bachelor’s Degree or an equivalent qualification