Lead Product Designer

Join our dynamic team to provide advanced technical support for global HPE customers. We’re looking for a Linux Engineer with 5-7 years of experience who is passionate about solving complex technical issues and providing superior customer solutions. If you have a strong Linux background and thrive in a high-risk, mission-critical environment, this could be your next exciting career move!

Key Responsibilities:

• Provide technical support through phone, email, or remote sessions
• Troubleshoot and resolve issues related to Linux systems
• Perform proactive problem management and root cause analysis
• Manage escalations and provide leadership during crisis situations
• Apply patches, conduct security updates, and manage configurations
• Lead or participate in customer and internal projects, including Change Management, Incident Management, and Disaster Recovery planning
• Create and maintain Standard Operating Procedures (SOP) for smooth operations
• Collaborate with global teams to solve complex issues and deliver high-quality service to customers
• Maintain case documentation, meet SLA timeframes, and contribute to operational metrics

Technical Skills:

• Proficient in all flavors of Linux (installation, configuration, troubleshooting, administration)
• Experience with Redhat Satellite/Oracle Linux Ksplice
• Strong understanding of networking, Cluster Services, Oracle RAC clusters, SAN technologies, and HP Blade/Rackmount servers
• Knowledge in vulnerability assessment, security patching, and disaster recovery
• Experience in HP Service Guard cluster on RHEL

Non-Technical Skills:

• Strong written and verbal communication
• Excellent customer relationship management and teamwork
• Ability to lead technical escalations and crisis management
• Demonstrated commitment to delivering high-quality solutions

Eligibility:

• Bachelor’s degree in Engineering (or equivalent)
• Relevant certifications such as RHCE, Oracle Enterprise Linux, or ITIL preferred
• Flexibility to work in a 24x7 support environment

What you will be doing:

1. Enable growth:

• Create a design that effectively communicates the intent or the purpose of the collateral in interesting

ways.

• Convert creative briefs into compelling design for our target audience to enable growth.

• Comfortably manage multiple projects simultaneously with the best turnaround time.

• Work closely with the Design team and Marketing team to achieve the best results.

Internal

2. Develop Agile Design:

• Adapt to Brand Guidelines and design collaterals in an efficient way.

• Minimize monotony and efficiently work on value-driven design projects.

• Conduct multiple iterations based on the team feedback and Brand Communication.

• Contribute to Internal Communications, Sales, Social, and Brand communication seamlessly.

3. Be Curious & Creative:

• Continuously improve the existing designs with a growth and experimentation mindset.

• Contribute creatively to social media Posts, Interactions, and responses.

• Stay ahead in design thinking by actively learning and researching.

• Develop the brand repository, which is an inspiration for Layout, composition, illustrations, graphics, etc.

What you need to bring:

• 2-4 years of experience in Graphic designing or a similar role.

• One should be highly creative and have an impressive portfolio of design projects.

• Proven experience with Adobe Suite- proficiency in Adobe Illustrator, InDesign, Photoshop.

• Team spirit: effective communication skills to collaborate with various stakeholders.

• Must have good written and verbal communication skills with the ability to seamlessly coordinate with

external clients.

• Great at managing time with multi-tasking ability.

• Any graduate or non-graduate with relevant field experience is welcomed into the family.

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large-scale social or location-based app.

We are looking for an experienced and creative Freelance Product Designer to join our team!  As the Freelance designer, you will be responsible for delivering the optimal user experience  across our product portfolio spanning web and mobile apps. This is a high visibility role and  has a large contribution to the overall success of the product and customer satisfaction. The  

role requires deep collaboration with the product, technology, marketing and sales teams.  This role might include some people management responsibilities. 

• Craft every detail of new and existing product features, from understanding  the customer pain point to defining wireframes, high definition prototypes and finally working with the technology team to taking it live. 
• Partner closely with our Product, Marketing and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience. 
• Create design systems that help with a common design language across the  entire product portfolio in a distributed team. 
• Aid product marketing in telling the product stories in the best way possible  to help users in product adoption and onboarding. 
• Build and implement processes for user testing. Take a data driven approach to decision making. 

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do  not match all of it. We are open to promising candidates who are passionate about their  work and are team players. 

• 4+ years of experience as a UI/UX Designer, preferably for a B2B or consumer SaaS product. 
• Track record of building products from scratch and taking complete  ownership of design output. 
• Take pride in whatever work you do. Feel a sense of pride in building things  that are clearly valued by the customer. Aim for pixel perfection. 
• Believes deeply in data driven decision making and experimentation.  Understand that what is right is way more important than who is right. 
• Excellent interpersonal and communication skills to thrive in a multidisciplinary team. 
• Passionate about building great products that the person can be proud of.
• ‍Preferred Qualifications: Bachelor in Design / Master in Design from Tier 1 colleges 

You will closely work with technology, design, sales and customer care teams. You'll report  to head of product development. 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

‍

• Qualification : Graduate
• Vacancies : 5
• Experience : 1 to 2 yrs. as Team Leader in Telecom process Experience
• Interview Process: HR Round -> Ops Round -> Client Round

Responsibility:

• Motivate and inspire team members to perform. Ensure discussions, Pre & Post session, and Provide guidance to the team based on management directions
• Responsible for team Performance, Attrition and shrinkage.
• Prepare Daily reports
• Manage and Handle all the team reports and improve performance on daily basis.
• Excellent Communication and interpersonal Skills
• Assist customers in all their queries