icon
DP

interface.ai Career

https://interface.aiicon
FOUNDED
2016
TYPE
Product
SIZE
20-100
STAGE
Raised funding

Jobs at interface.ai

Software Development Engineer III

at interface.ai

Founded 2016  •  Product  •  20-100 employees  •  Raised funding
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
Javascript
Kubernetes
icon
Remote only
icon
4 - 6 yrs
icon
₹20L - ₹35L / yr

About Us


We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.


Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

 

We are a fully remote team.

 

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a SDE III, you will be :

  1. Designing and implementing FullStack applications of interface.ai’s conversational AI platform and playing a significant role in evolving them.
  2. Working with a team of driven and passionate engineers working on cutting edge technology, who take pride in solving complex problems.
  3. Engaging in cross-functional team discussions on Product, design, QA, deployment and maintenance,  in a fast-moving collaborative set up.
  4. Building reusable code and libraries for future use
  5. Analyzing high level requirements, breaking it down into workable/demoable tasks, estimating them and delivering with high quality.
  6. Contributing to improve our engineering processes, tooling, and standards.


Requirements

  1. Are extremely self motivated
  2. Have ability to learn quickly
  3. Have a growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
  4. Have Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
  5. Are Passionate about the possibilities at the intersection of AI + Banking
  6. Have worked in a startup of 5 to 30 employees
  7. Have outstanding problem-solving abilities
  8. Have proactive outlook for ways to make the solution better
  9. Have 5+ years of experience in delivering scalable complex technical products
  10. Have Good knowledge of distributed technologies, low latency, and highly scalable systems. 
  11. Have Expertise in JavaScript and Node.js
  12. Have Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), and Relational Databases (preferably PostgreSQL)
  13. Have Expertise with unit testing & Test Driven Development (TDD)
  14. Have Hands-on experience in Mocha or other Javascript testing frameworks
  15. Have experience working with react, python (Nice to have)
  16. Have hands-on experience in developing applications using microservices, container technologies, container management systems such as Kubernetes
  17. Have a strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
  18. Have hands-on experience in the Implementation of security and data protection
  19. Are eager to learn new technologies
  20. Have excellent written and verbal communication skills, including the ability to write detailed technical documents.
  21. Are passionate about helping teams grow by inspiring and mentoring engineers
Job posted by
Shashikant MS

Senior Site Reliability Engineer

at interface.ai

Founded 2016  •  Product  •  20-100 employees  •  Raised funding
DevOps
Kubernetes
Docker
Amazon Web Services (AWS)
Windows Azure
Google Cloud Platform (GCP)
CI/CD
Infrastructure
Reliability
icon
Remote only
icon
5 - 8 yrs
icon
₹20L - ₹35L / yr

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

 

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

 

We are a fully remote team.

 

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

  • Designing, analyzing and troubleshooting large-scale distributed systems
  • Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
  • Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
  • Debugging and optimizing code and automating routine tasks
  • Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
  • Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
  • You will follow and write good code and solid engineering practices

 

Requirements

You can be a great fit if you are :

  1. Extremely self motivated
  2. Ability to learn quickly
  3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
  4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
  5. Passionate about the possibilities at the intersection of AI + Banking
  6. Worked in a startup of 5 to 30 employees
  7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
  8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
  9. Have a solid understanding of system availability, latency, and performance
  10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
  11. Strong System/network debugging skills
  12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
  13. Experience with setting up production-level monitoring and telemetry
  14. Expertise in Container management & AWS
  15. Experience with kubernetes is a plus
  16. Experience building CI/CD pipelines
  17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
  18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
  19. Ability to effectively articulate technical challenges and solutions.
  20. Proactive outlook for ways to make our systems more reliable
Job posted by
Shashikant MS

Lead Product Designer

at interface.ai

Founded 2016  •  Product  •  20-100 employees  •  Raised funding
User Experience (UX) Design
Adobe Indesign
Product design
Artificial Intelligence (AI)
icon
Bengaluru (Bangalore)
icon
3 - 7 yrs
icon
₹12L - ₹20L / yr

About Us

Design is at the heart of everything we do. We are ambitious to build a great global brand and we also take a lot of pride in having built a world-class product and continue to do so in a cutting edge field like Natural Language Understanding. Across both, design has played a crucial role so far and it will continue to be one of the most important hires for interface. Hence you will be working directly with the CEO.


Today, interface provides an out-of-the-box AI Assistant that acts as a “Personal Bank Teller” to help customers 24x7 through every step of the journey from a prospect to a customer. It is used by several financial institutions (FIs) across 5 countries spanning millions of conversations. Our customers have already witnessed over $50M+ ROI in just under 12 months.


Our vision is to put an AI-powered Personal Banking Assistant in everyone's pocket that not only helps with day-to-day banking needs but also helps with financial education to help each individual achieve financial wellness.

As a Lead Product Designer you will be in charge of :

  1. Platform - Our platform is a suite of tools that makes the underlying core technology usable for FIs and there are certain parts that will also be used by the customers of the FIs. So you have an opportunity to design for both B2B and B2C.
  2. Branding - All design aspects of creating, evolving and maintaining the brand
  3. Conversation Design Principles - You will create and own the Conversation Design Principles, which will be used by the rest of the teams to design how our AI Assistant will converse.


You can be a great fit if you are :

  1. Extremely self-motivated
  2. Ability to learn quickly
  3. Growth mindset (read this if you don't know what it means - link)
  4. Emotional Maturity (read this if you don't know what it means - link)
  5. Passionate about the possibilities at the intersection of AI + Banking
  6. Worked in a startup of 5 to 30 employees
  7. Think like an engineer, empathize like an end-user
  8. 4+ years of experience in SaaS Product Design
  9. Experience in owning Product and Branding as a Full Stack Designer
  10. Experience in owning Conversation Design Principles previously is a plus otherwise you are a native English speaker who has an eye for UX with words and worry the UI/UX as we know today will not exist soon :)


At interface, just like many other companies, we have made mistakes as we grow. But we have learnt from it and have gotten better. And we thank all of our employees who provided genuine feedback on the forums like Glassdoor. For others, it has become a punching bag of sorts specifically former employees who have had short tenures with us. If this bothers you, we understand. But people who typically work in startups understand this happens. 

We recommend you reach out to any of our employees who have stayed with us over an extended period if you would like to get an unbiased view if necessary.

Job posted by
Shakun Banthia
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.

People hiring at interface.ai

Research about interface.ai
Useful company links
icon
If you find any errors in the information provided here, please talk to us.

Similar companies

DP

SlashRTC

http://www.slashrtc.com
Founded
2016
Type
Product
Size
20-100
Stage
3

About the company

SlashRTC aims to optimise the customer communications for businesses using technologies around AI, VoiceBOTs and full blown Communication Suite. We believe that there are a lot of business processes around customer communications that are handled manually and ineffectively which can be automated with consistent quality of service and deliver a top notch customer experience.

 

We are a strong believer of the fact that nothing can replace humans and the emotional connect that they carry while handling your customers. But there are always a myriad of questions, inquiries and mundane tasks that can be automated beautifully with Voice-AI and leave the more serious and critical things to be handled by real humans.

 

With the passion that we design our Communication Suite, we aim to complement the human resources in every organization with AI (Artificial Intelligence) enabled Communication Platform.

 

Jobs

1

DP

Wingman by Clari

https://www.trywingman.com
Founded
2012
Type
Product
Size
500-1000
Stage
3

About the company

Wingman by Clari is a conversation intelligence platform that unlocks insights from every sales interaction. We are on a mission to help sales teams live up to their fullest potential by providing them with actionable intelligence when it actually matters.


With 200+ customers, Wingman has a rating of 4.6/5 on both G2 and Capterra, with hundreds of 5-star reviews, for which we are eternally grateful and humbled. Sales teams at companies including Chargebee, Vendasta and Oktopost trust us to gather insights from all their sales interactions and drive revenue home. We’re powered by AI and crafted with love.


Oh, and we also have a 4.9/5 on Glassdoor, in case you want to work with a bunch of really fun and awesome folks.


Life update: Wingman was acquired by revenue platform Clari in 2022, and is now Wingman by Clari.

Jobs

2

DP

Clootrack

https://www.clootrack.com
Founded
2017
Type
Product
Size
20-100
Stage
2

About the company

Clootrack is an AI-Driven Real-Time Customer Experience Analytics for Enterprises that gives granular qualitative insights from real customer conversations. Clootrack supercharges your customer experience to retain your customers and to increase your profitability.

The people behind Clootrack are a passionate team of innovators – We are building the world’s fastest customer experience analytics platform – using the most cutting-edge AI and NLP. Every team member here is a game-changing part of transforming the future of Customer Experience with AI. 

And, we are looking for motivated team players to join our expanding group!


If you are an AI enthusiast and looking forward to being a part of a growing organization, come join us!

Jobs

17

DP

Artivatic.ai

https://artivatic.ai
Founded
2017
Type
Product
Size
20-100
Stage
2

About the company

Artivatic is a technology startup that uses AI/ML/Deep learning to build intelligent products & solutions for finance, healthcare & insurance businesses. It is based out of Bangalore with 20+ team focus on technology. Artivatic building is cutting edge solutions to enable 750 Million plus people to get insurance, financial access, and health benefits with alternative data sources to increase their productivity, efficiency, automation power, and profitability, hence improving their way of doing business more intelligently & seamlessly. Artivatic offers lending underwriting, credit/insurance underwriting, fraud, prediction, personalization, recommendation, risk profiling, consumer profiling intelligence, KYC Automation & Compliance, automated decisions, monitoring, claims processing, sentiment/psychology behavior, auto insurance claims, travel insurance, disease prediction for insurance and more

Jobs

20

DP

GoKwik

http://www.gokwik.co
Founded
2020
Type
Product
Size
20-100
Stage
2

About the company

We are an E-Commerce Enablement Organization, Wherein we improve the Shopping Experience for Consumers & Merchants. We have partnered with some of the leading D2C Brands in the Country - To name a few are Mamaearth, The Man Company, LimeRoad, Souled Store, BoAt, GoNoise & many more

What we do is very unique with zero immediate competition in India today and therefore, building a team of Real Rockstars in their field to fuel this profit-making start-up, which is growing at a rapid pace.

We believe in talent density - we hire the best, pay top of the market, give a culture of autonomy and accountability & give the best career trajectory.

What makes us an exciting place to work is the work itself that we do together as a close-knit team where you would definitely feel encouraged and uplifted.

Jobs

17

DP

Pivotchain Solution

https://pivotchain.com
Founded
2017
Type
Product
Size
20-100
Stage
3

About the company

undefined

Jobs

4

Want to work at interface.ai?
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Learn more