Lead- Insurer Relations Management

Job Title:- Product Manager - SAAS/TECH

Job Location:- Gurgaon

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We are currently scouting for Product Manager - SAAS/TECH

My Client Story

My Client is an all-in-one ecommerce logistics platform using modern software to provide fast and affordable fulfilment. Brands of all sizes — use Company full-service solution to store inventory at warehouses near their customers and ship orders with the Company carrier network to improve transit times and shipping costs. Companies deep integration with sales channels enables brands to earn prime like badges to accelerate their sales

s an amalgamation of enthusiastic and genius people working on a remarkable concept, making headway in this industry. It would not only provide you a scope for professional and personal growth but would also provide you a lot of avenues to experiment with and expertise in your skills.

Job Description: -

Looking forward to onboard a committed Product Manager who is motivated enough to combine his analytical, communication and managerial skills in order to administer our customers in the best possible manner. The product manager would be responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision and working closely with engineering, sales, marketing and support teams to ensure revenue and customer satisfaction

What you will do:-

You are required to:

1. Responsible for the full product lifecycle, from writing specifications, working across multidisciplinary teams: design, art, and engineering to launch core features within our existing and new products

2. Manage the planning, scoping, execution and delivery across multiple projects

3. Over viewing the technical implementation of product development

4. Defining the product architecture, modules, interfaces, and data for a system to satisfy specified requirements

5. Exhibit sound product discernment, ability to formulate product strategy and present clear measurable objectives that will lead to achieving our business goals

6. Expected to provide valuable input into business cases based on in-depth data analysis and demonstrate how that analysis impacts key product metrics

7. Run prioritization and trade-offs among customer experience, technical constraints and business drivers

8. Expected to develop a deep understanding of our users: their problems, their needs, their desires

9. Creating product design prototypes

10. Writing and building rich content/user manuals help guides and documents

11. Leading and interacting with cross-functional teams, including product design and engineering

Skills you bring to the table: -

1. A very keen product sense exhibited through decisions in the past

2. Astute customer understanding; a very customer-focused approach to solving the problem

3. Long-term thinking around creating product and execution road maps

4. Data-oriented approach, a key eye for numbers, market insights and an appetite for business context and metrics. 5. Flawless communication skills, the ability to articulate and evangelize product vision, strategy priority and compellingly go to market plans

6. Owner mentality; willingness to take initiatives, the accountability to dive closure

7. Tenacity and grit; the ability to hustle and get things done even over a stretch

8. The ability to collaborate with cross-functional teams yet the assertiveness and and influence to rally people around the right products

What Makes you Eligible?

You are where our search ends, if you hold:

1. Excellent balance of organization and people skills, project management, and a “thirst for the new”

2. Technical Background with 1+ year of experience in the software industry, in roles relevant to project/ program management

3. Experience in working with software development with scrum methodology and Agile framework

4. Work experience on the IT industry is preferred

5. Good exposure to SaaS based tools

6. Hands on experience on Jira, Confluence or any other product management tools

7. Quick grasping and self-learning skills

8. Excellent communication and teamwork skills

• Ability and desire to sales
• Convincing and influencing ability
• Sale the company's products like Website, CRM, Portal, Digital Marketing
• Must understand the use of technology for travel companies
• Make travel professional understand how technology can help them to drive a successful travel business
• Maintain good relationships with existing clients, gaining repeat business wherever possible
• A positive, confident, and determined approach.
• Resilience and the ability to cope with rejection.
• Negotiate, close deals and handle complaints or objections.

OBJECTIVE :

- The Product Development team within PayMate works with business to establish the overall strategy and priorities for the products and platforms. Based on the business strategy and overall priorities, the Product Development team creates product plan, including high level business requirements, solution designs, benefits definition and aligns with overall go to market rollout plan.

- We are looking to hire Product Managers with Payments background and Supply Chain Finance experience. You will engage existing and potential customers directly, and decide the future of the product based upon a strong understanding of the customer requirements. You will also collaborate with technology, marketing, sales and support to solve for the best customer experience.

- The candidate should be willing to accept a dynamic and multi-faceted role requiring to work across several teams and even geographies, while working with the core management team on the best way forward to help achieve our collective goals.

KEY RESPONSIBILITIES :

- Build a scalable Payments Automation System

- Meet regularly with key customer facing teams to collect and analyse user feedback to shape new product ideas and user requirements.

- Implements usage tracking and analyse patterns to validate new feature requirement.

- Have strong solution skills in translating customer needs to product functionalities.

- Convert ideas to prototypes and demonstrate them to the key partners.

- Stay on top of the market and competition.

- Act like an owner for the success of your product.

- Will be responsible for the end to end product roadmap from features creation, prioritization, go live, onboarding process streamlining.

- Responsible for regular running of solutions and products - monitoring success through revenue

- Maintain communication among and between stakeholders - interacting with business managers to ideate the requirements , work with the technology teams to implement the solutions

- Collaborate and work with various internal departments and external vendors in the launch and implementation of the processing platform for specific clients in the specific markets and regions. This involves working with the technical teams for roadmap, feature and release management

- Definition of platform features include creating detailed user and process flows

- technical level designs and algorithms to satisfy the feature requirements

- Working with clients to define business requirements from the high level down to the detailed levels.

- Work with the technical development teams to review the solution and technical designs with an understanding of how the solution impacts the overall platform architecture

- Work with the technical testing teams to review the test cases and testing to ensure newly defined platform features are properly tested

- Some platform features require the development of new APIs for which field level designs are required.

- Collaborate and work closely with our external processing partners and vendors in the launch and implementation of the processing platform for all markets and regions.

- Work with our processing partners to ensure the card processor's platform has features that are needed for the specific markets in question and where there are gaps to draft up the solution in conjunction with our partners and have that delivered in a timely manner

- This role would require the person to work across geographies, time zones, cultures and competencies as well as internal teams who might not be very familiar with global payments & its intricacies

- Be willing to get your hands dirty - from writing feature stories, drawing swim lane diagrams to running sprint meetings, you will do it all

- You would be required to articulate & justify your vision & strategy behind you roadmap to domain experts & leaders again & again in a crowded & evolving payment stage

- Dealing with engineers & architects to design new flows, adapt systems to new market innovations while maintaining integrity & scalability of the platform is vital

PREVIOUS EXPERIENCE :

- 5-7 years of experience in product management with 3 or more years in Payments background

- Strong customer centricity

- Ability to think creative and solve problem

- Familiarity in agile development framework will be preferable.

- Prior experience at fast growing fintech / B2B startups will be preferable

- Highly adaptable and aware. Comfortable in an evolving and dynamic environment.

- Good networker: persuasive with excellent interpersonal skills.

- You are comfortable working hands-on in a fast-paced start-up environment

- Problem-solving and detail orientation come naturally to you.

- Worked with banking & payments partners

- An engineering degree (a management degree is a bonus, not mandatory)

- Formal product management training - good to have

- Knowledge of Product Management tools like Trello, JIRA, Figma, MS Projects, Postman, etc.

What you need to have:

Introduction

http://www.synapsica.com/">Synapsica is a https://yourstory.com/2021/06/funding-alert-synapsica-healthcare-ivycap-ventures-endiya-partners/">series-A funded HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don't have to rely on cryptic 2 liners given to them as a diagnosis. 

Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyse medical images and create v2.0 of advanced radiology reporting.  We are backed by IvyCap, Endia Partners, YCombinator and other investors from India, US, and Japan. We are proud to have GE and The Spinal Kinetics as our partners. Here’s a small sample of what we’re building: https://www.youtube.com/watch?v=FR6a94Tqqls">https://www.youtube.com/watch?v=FR6a94Tqqls

Your Roles and Responsibilities

The Integration Software Manager is responsible for building products which integrate Synapsica AI based radiology software products with client side systems and horizontal app deployment platforms. The Integration Software Manager works with clients, product managers, internal software team and business development team to design and build products which allow Synapsica apps to integrate with external systems. The Integration Software Manager works with a team of engineers to build these products and owns the end-to-end delivery. The role requires understanding of various technologies and ability to quickly learn and execute development plans with new technologies. At Synapsica, we have used Javascript, React, Nodejs, Mongodb, Python, Dicom, HL7, AWS suite technologies to name a few.

This is a highly visible role working directly with founders and requires a mix of technical acumen and team leadership skills to drive the execution of the platform. This person must be creative, ask questions, and be comfortable challenging the status quo. The position is based in our Bangalore office.

Primary Responsibilities

• Work at a key intersection between customers, AI team, product engineering teams, and business development teams
• Partner cross-functionally with product managers, core platform engineers, and AI team to improve adoption of our applications 
• Build modules that help onboard new customers onto our radiology platform
• Own end-to-end designing, documentation, development and delivery of softwares that enable clients to use our radiology products effectively 
• Ensure analysis, efficiency, responsiveness, scalability and cross-platform compatibility of applications through captured  metrics, testing frameworks, and debugging methodologies.
• Technical documentation through all stages of development
• Create design, develop modules, and coordinate efforts with the development team, working on application architectural implementation
• Collaborate with Product Analysts and Product Managers to estimate and plan work and provide status updates to stakeholders
• Create a close working relationship with business partners to identify the pain points and provide better experience to clients
• Establish strong relationships, and proactively communicate, with team members as well as individuals across the organisation

Requirements

• Degree in Computer Science or related discipline with 6-10 years of experience.
• Proficiency with server side languages such as Nodejs, Python, shell scripting
• Quick adoption of new technologies .
• Proficiency with at least one no-sql database such as MongoDB.
• Experience with platform components and REST APIs, to define platform interfaces and boundaries
• Experience creating a loosely coupled, services oriented design that can scale for large volumes of data
• Experience supporting extensibility, to plug new modules or services without requiring re-design
• Expertise in object oriented programming and applying OO principles patterns
• Good command over CI/CD processes.
• Excellent communication and collaboration skills with project members and stakeholders.
• Good problem solving skills.
• Very high sense of ownership.
• Deep interest and passion for technology
• Prior experience of leading software teams
• Ability to plan projects, execute them and meet the deadline

Product Manager

Who we are?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role: Product Manager

Experienced Product Manager to own product lines in the B2B2C space and work in tandem with the other products that we have, all of which derive intelligence from the underlying AI/ML services as well as a SaaS ready platform that we have built. You will use data to guide your decisions and develop solutions to make analysis easier for teams. You will develop a hypothesis, conduct in depth user research, and experiments to inform your product design and strategies. You will establish your product viewpoints and share them with senior leaders, partners, and customers.

Traits that you have

A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

Data Driven – Build different metrics to evaluate the product performance.

An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.  

The customer’s biggest fan – I demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes as well as through the eyes of the Sales guys in the organization

 A collaboration champion – I work closely with my colleagues to ensure alignment and champion the    sharing of learning across teams.

Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers. I also have a willingness to unlearn where needed.

Continuous improvement focused– I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement, and I am able to re-pivot fast.

A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Technologically curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.

Habitual Experimenter  – I learn by running experiments on a very frequent basis, with a framework to learn from these experiments and absorb the learnings into product management.

Responsibilities:

• Define the product roadmap and ensure its execution through cross-functional and cross-platform collaboration
• Work closely with horizontal product managers and align the product roadmap within the broader product framework.
• Closely monitor & analyze the product metrics and present related hypotheses to help make data-driven decisions.
• Work closely with engineering platforms to create data flow pipelines that aggregate the relevant data and present a holistic view of product performance.
• Work with the MIS & Reporting team to create relevant dashboards that provide transparency across the board

Role Skills:

• 2+ years in software product management, post MBA, with a consistent record of timely and quality delivery of products.
• Experience with Agile Project Management tools like JIRA.
• Familiarity with Wireframing tools like Adobe XD, Maze, so that the interactions with the UX Designer can be efficient
• High bias for action with demonstrable history of identifying and resolving cross-project interdependencies
• Ability to juggle several initiatives and shift priorities as needed
• Exceptional communication skills (verbal and written communication) with a knack for storytelling connecting the story to the underlying quant
• Data Driven with proficiency on data querying and analysis. Experience with tools like Analytics tools (i.e. Google Analytics ), SQL, Excel, Tableau, etc. is preferred.
• Experience in one or more of the following is a plus: SaaS, Marketing Automation, Data Analytics etc.
• MBA/equivalent courses from Tier -I institutes.