Lead Generation Specialist

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Job Title: Full Stack Engineer (Real-Time Audio Systems) – Voice AI

Location: Remote

Experience: 4+ Years

Employment Type: Full-time

About the Role

We’re looking for an experienced engineer to lead the development of a real-time Voice AI platform. This role blends deep expertise in conversational AI, audio infrastructure, and full-stack systems, making you a key contributor to building natural, low-latency voice-driven agents for complex healthcare workflows and beyond.

You’ll work directly with the founding team to build and deploy production-grade voice AI systems.

If you love working with WebRTC, WebSockets, and streaming pipelines, this is the place to build something impactful.

Key Responsibilities

• Build and optimize voice-driven AI systems integrating ASR (speech recognition), TTS (speech synthesis), and LLM inference with WebRTC and WebSocket infrastructure.
• Orchestrate multi-turn conversations using frameworks like Pipecat with memory and context management.
• Develop scalable backends and APIs to support streaming audio pipelines, stateful agents, and secure healthcare workflows.
• Implement real-time communication features with low-latency audio streaming pipelines.
• Collaborate closely with research, engineering, and product teams to ship experiments and deploy into production rapidly.
• Monitor, optimize, and maintain deployed voice agents for high reliability, safety, and performance.
• Translate experimental AI audio models into production-ready services.

Requirements

• 4+ years of software engineering experience with a focus on real-time systems, streaming, or conversational AI.
• Proven experience building and deploying voice AI, audio/video, or low-latency communication systems.
• Strong proficiency in Python (FastAPI, async frameworks, LangChain or similar).
• Working knowledge of modern front-end frameworks like Next.js (preferred).
• Hands-on experience with WebRTC, WebSockets, Redis, Kafka, Docker, and AWS.
• Exposure to healthcare tech, RCM, or regulated environments (highly valued).

Bonus Points

• Contributions to open-source audio/media projects.
• Experience with DSP, live streaming, or media infrastructure.
• Familiarity with observability tools (e.g., Grafana, Prometheus).
• Passion for reading research papers and discussing the future of voice communication.

JOB DESCRIPTION:-

Responsibilities:

• Strong experience in Compensation Management -

• Strong experience in Variable Pay

• Strong Experience in Employee Central

• Experience in configuring Compensation, Variable Pay templates

• Experience in Route Map and Rating Scales

• Experience in Merit Guidelines, Lookup table, Eligibility rules, Budgeting and Performance Forms integration

• Experience in configuring merit and Variable Pay statement templates

• Strong experience in MDF Objects, Position Management, Business rules, workflows and RBP.

• Act as a Subject Matter Expert for various assigned modules within the SuccessFactors system.

• Assist with system changes from the solution phase through development, testing, implementation, and post go-live support.

• Perform and/or assist with manual data uploads where necessary.

• Lead the design, testing and support of Compensation, Variable Pay, PMGM and Employee Central modules

• Troubleshoot and resolve end user support tickets

• Partner on yearly cycles within HRIS for Performance Reviews and Compensation Planning.

• Act as a leader within the HRIS team, providing training and support to other team members as needed.

• Contribute to the development and maintenance of internal documentation.

• Experience in Role Based Permissions

• Working experience in Reporting, user stories, Dashboards

• Should have experience in client handling and educating the business teams on the compensation process and new changes

Experience

• 5+ years of Support experience in SAP SuccessFactors, particularly Compensation Management, Performance & Goal Management and Employee Central.

• Experience working in a Global HR environment.

• Strong communication, problem-solving, and project handling skills.

• Certification in Compensation/Variable Pay/PMGM/ Employee Central is an added advantage.

• Strong experience in Client handling.

Job Title: Java Full Stack Developer

Work Location: Bangalore, Chennai, Mysore

Experience: 5+ Years

Budget: up to 18 Lakhs

Notice Period: Immediate to 30 days

Mandatory Skills: Java, Java Script, HTML, CSS

Job Description:

A Bachelor's degree in computer science, statistics, or Engineering.

· At least 5 years of strong knowledge and experience in developing web applications using J2EE, Multi thread programming, Data structure, Junit and Mockito

· Strong knowledge in Spring Boot, Microservices, LOG4j, Spring security

· Strong Experience in Angular JS responsive frameworks. ReactJS.

· Strong knowledges in JavaScript, TypeScript, jQuery, HTML5, CSS.

· Experience working with tools like Git, Maven, Gradle.

· Demonstrate strong design and programming skills using JSON, Web Services, XML in Unix and Windows environments.

· Experience with Build Automation, Continuous Integration and Test Automation (npm, Gradle, Maven, Jenkins).

· Thorough understanding of Integrated Development Environments like Visual Studio Code, Eclipse and IntelliJ.

· Good understanding of Databases, Frameworks, Design, Algorithms, etc.

· Working knowledge with Oracle, Mongo DB databases.

· Strong agile/scrum development experience

· Experience in Cloud platforms including deploying applications in a containerized platform is preferred.

· Experience in full lifecycle with requirements to development to support.

· Excellent verbal communication skills.

· Good problem-solving skills.

We are looking for a talented product engineer to facilitate the design and manufacturing of our next line of exciting products. As a product engineer, you will be working closely with the design team to create industry-relevant products that meet company specifications. You will also be required to design and oversee the product manufacturing process to ensure that our products meet state safety requirements.

To ensure success as a product engineer, you should have excellent analytical and design skills, good working knowledge of design software, and advanced troubleshooting skills. A top-notch product engineer should be able to transform ideas into high-end products that perfectly meet the needs of our customers.

• Meeting with the development team to discuss product ideas.
• Analyzing market and industry product trends.
• Determining product feasibility costs and return on investments.
• Developing design ideas based on customer interests, budgets, and market research.
• Creating rough product designs using sketches and computer software.
• Conducting theoretical testing on design models.
• Creating full product designs and specifications using computer software modeling techniques.
• Selecting product materials and designing the product manufacturing process.
• Overseeing production and ensuring that products conform to market specifications and safety regulations.

• Bachelor’s degree in mechanical engineering or a similar field.
• Previous experience working as a product engineer.
• Advanced analytical and design skills.
• Excellent written and verbal communication skills.
• Knowledge of industry and market trends.
• Ability to visualize theoretical models and design ideas.
• Good project management skills.
• A keen eye for detail.

Job description :

We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.

Job Roles and Responsibilities:

• Create a sales strategy for our range of products & execute it with excellence.
• Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Own the entire sales funnel & improve conversion rates, generating Sales Reports
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations, etc. for smooth operations and improvements.

Who Would Be a Best Fit:

• 5+ years of experience in Inside Sales/telesales experience in a B2C environment is mandatory.
• Building, developing & leading a high performance in telesales team.
• Managed a sales quota of more than 1 crore per month.
• Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
• Has delivered exponential growth in previous roles by turning around the sales team performance by leveraging technology with innovative solutions.
• Have exemplary people management skills with inspirational leadership skills.
• Have showcased the ability to connect with team members & lead them to achieve stretch goals.
• Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
• Comes with very strong problem-solving skills.
• Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
• Have very strong communication skills.
• Should be able to work with both internal & external stakeholders exceedingly well.

• Works towards developing Stable & Efficient Applications for
• Responsible for developing Applications which are Stable, Efficient and if required cross   
• Responsible to create Native Applications for Android to achieve best performance.
• Responsible for understanding best UI Practices
• Responsible for creating Application UI utilizing latest Google UI Guide lines.
• Qualification: B.E. / B.Tech / M.C.A. in Computer Sciences.
• Should have Experience of at least one production environment Application in Google Play Store. GIT, Agile Frameworks, Jenkins
• Must have Java, Android, C, and C++.