Lead Generation Specialist

Job Title : AI/ML Engineer (Python)

Location : Gurgaon

Experience : 5+ Years and 10+ Years

Role Overview :

We are seeking highly skilled AI/ML Engineers with expertise in Python to join our team in Gurgaon. The ideal candidates will have 5+ Years or 10+ Years of experience in building and deploying AI/ML models, developing scalable solutions, and contributing to cutting-edge machine learning projects.

Key Responsibilities :

• Design, develop, and deploy robust AI/ML models and algorithms to solve real-world problems.
• Collaborate with cross-functional teams to integrate machine learning solutions into production environments.
• Implement data preprocessing, feature engineering, and model optimization techniques.
• Work with large datasets to derive insights and develop predictive models.
• Write clean, efficient, and well-documented Python code.
• Evaluate model performance and fine-tune algorithms for better accuracy and efficiency.
• Research and implement new machine learning methods and technologies.
• Develop and maintain automated pipelines for training, testing, and deploying models.
• Mentor junior engineers (for 10+ Years of experience candidates).

Key Requirements :

Educational Qualification : Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.

Experience :

• For 5+ Years : Proven expertise in AI/ML development with hands-on project experience.
• For 10+ Years : Advanced expertise in AI/ML with a track record of leading complex projects and mentoring teams.

Technical Skills :

• Strong programming skills in Python.
• Expertise in machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.
• Proficiency in data processing tools such as Pandas and NumPy.
• Experience with cloud platforms (AWS, Azure, or GCP) for deploying models.
• Knowledge of NLP, computer vision, or deep learning techniques is a plus.
• Familiarity with big data tools (e.g., Spark, Hadoop) is advantageous.

Soft Skills :

• Strong analytical and problem-solving abilities.
• Excellent communication and team collaboration skills.
• Ability to adapt to a fast-paced and dynamic environment.

Preferred Qualifications :

• Hands-on experience with MLOps tools and workflows.
• Familiarity with version control systems like Git.
• Exposure to end-to-end product lifecycle from ideation to deployment.

Benefits :

• Competitive salary and performance-based incentives.
• Opportunity to work on cutting-edge AI/ML projects.
• Collaborative and innovative work environment.
• Continuous learning and upskilling opportunities.

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

EXCITED ABOUT YOUR TASKS?

We are seeking a proactive and dynamic Talent Acquisition Executive with 2+ years of experience

in handling IT and Non-IT recruitment. The ideal candidate should be skilled in end-to-end

recruitment, stakeholder management, and ensuring timely closures while delivering a great

candidate experience.

Responsibilities:

● Manage the complete recruitment lifecycle from sourcing, screening, and interviewing to

offer management and onboarding.

● Source candidates through job portals, social media, networking, references, and other

innovative channels.

● Work on diverse requirements across IT and Non-IT roles.

● Coordinate with hiring managers to understand role requirements and develop effective

sourcing strategies.

● Maintain candidate pipelines for critical and recurring roles.

● Ensure smooth candidate experience through timely communication and feedback.

● Track recruitment metrics (TAT, offer-to-join ratio, etc.) and provide regular reports.

● Collaborate with HR team on employer branding initiatives.

Must Have:

● Bachelor’s degree in HR, Business, or related field.

● 2+ years of proven experience in IT and Non-IT recruitment (agency or corporate).

● Strong knowledge of sourcing techniques, Boolean search, and market mapping.

● Excellent communication and interpersonal skills.

● Ability to work in a fast-paced environment with multiple stakeholders.

About FPGrowth

We’re FirstPrinciples Growth — a team of data nerds, marketers, and founders scaling B2B SaaS companies from $1M to $100M+. We question the obvious, challenge the conventional and write like we own the category.

Job Location - JanakPuri (Delhi)

Job Synopsis:

Drive organic growth through integrated inbound marketing strategies with deep SEO expertise. Execute data-driven campaigns leveraging AI-powered tools, content optimization, and technical SEO to maximize organic visibility for SaaS clients. Work cross-functionally with content, product, and growth teams to implement search-first initiatives across the customer journey.

Responsibilities

Inbound Campaign Execution :

Develop and execute integrated inbound campaigns combining SEO, content marketing, and conversion optimization Create SEO-driven content calendars aligned with buyer personas and search intent stages Implement topic cluster strategies and pillar content frameworks for authority building.

AI-Augmented SEO Implementation:

Execute keyword research using AI tools to identify high-impact opportunities Optimize content for Google SGE and AI-generated search features Deploy programmatic SEO tactics for scalable organic growth Monitor and adapt to algorithm changes and SERP evolution

Technical SEO Execution:

Conduct technical audits using Screaming Frog, Sitebulb, and enterprise platforms Implement schema markup, Core Web Vitals optimization, and crawl improvements Execute site migrations, URL restructuring, and indexation management Ensure GDPR/CCPA compliance in tracking implementations.

Content Optimization:

Optimize existing content for E-E-A-T signals and entity-based SEO Create briefs for AI-assisted content generation while maintaining quality standards Implement internal linking strategies and content refresh programs Develop landing pages optimized for organic conversion.

Performance Analysis:

Build GA4 dashboards and custom reports for organic performance tracking Analyze user behavior data to inform content and SEO strategies Track keyword rankings, organic traffic, and conversion metrics Generate actionable insights from search console and third-party tools.

Link Building & Outreach:

Execute digital PR campaigns for high-authority backlinks. Manage outreach programs using AI-powered prospecting tools. Develop linkable assets and resource pages. Monitor backlink profiles.

Profile : Senior System Analyst

Experience :6.0 Year+

Job Location: Noida, Sec-62, ( Work From Office only )

Shift Time : Rotational shift 

Working Days : 6 Days 

https://www.thinksys.com/

JD Details:

Must-Haves (Technical)

● Experienced in

○ Network monitoring( Must )

○ DB and Cache monitoring

○ Kubernetes monitoring

○ Security events monitoring

○ Web server monitoring

○ Critical server level monitoring(Golden metrics) for distributed systems.

● Hands on experience in following monitoring tools :

○ ELK

○ Grafana ( Must )

○ Nagios (Must)

○ Cacti

○ RKE/Rancher

○ Splunk

○ Cloudtrail

● Hands on experience with the following APM tools :

○ NewRelic

○ AppDynamics ( Must )

○ Datadog ( Must )

● Experienced in the concept of Continuous Monitoring(CM).

● SME in combining multiple data sources to get a clear picture of production systems

● SME for creating alerts related to platform security in above tools.

● Strong knowledge of Linux and Windows environments.

● Strong knowledge of cloud environments.

Good To Have (Technical)

● Scripting for automation

○ Python

○ Bash

● Containerization

○ Docker (Basic knowledge)

● Container Orchestration

○ Kubernetes (Basic knowledge)

● Infrastructure as Code

○ Terraform (Basic knowledge)

• Design and update job descriptions
• Source potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance)
• Craft recruiting emails to attract passive candidates
• Screen incoming resumes and application forms
• Interview candidates (via phone, video and in-person)
• Prepare and distribute assignments and numerical, language and logical reasoning tests
• Advertise job openings on company’s careers page, social media, job boards and internally
• Provide shortlists of qualified candidates to hiring managers
• Send job offer emails and answer queries about compensation and benefits
• Participate in job fairs and host in-house recruitment events
• Collaborate with managers to identify future hiring needs
• Act as a consultant to new hires and help them onboard

• Proven work experience as an HR Recruiter or similar role
• Familiarity with Applicant Tracking Systems and resume databases
• Experience with sourcing techniques
• Understanding of referral programs
• Solid verbal and written communication skills

• Oversees all company social media accounts management and reporting.
• Plan strategies to drive traffic and engagement to generate leads.
• Develop engaging, creative, innovative content and graphics for regularly scheduled posts, which promote brand-focused messages.
• Coordinate with other departments to plan social media activities.
• Design and handle paid advertising campaigns on LinkedIn and Facebook.
• Analyze social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.
• Monitor and develop reports on competitor activity within social media spaces.
• Monitoring users' engagement with and feedback on every post.
• Exploring the potential value of social media sites that are not yet in our repertoire.
• In-depth understanding of all the latest and familiar social media sites with their associated algorithms.
• Finding relevant groups on social channels and contribute.
• Connecting with potential leads, and influencers to build a connection.
• Stay up to date with social media trends.
• Connect with social media influencers to improve brand reputation.

• Experience – 3+ years of experience
• Minimum a bachelor's degree
• Prior social media handling experience min 3 years
• Experience in handling social media automation tools such as Hoot suite, Hub spot, Buffer etc.
• Expert knowledge of all leading social media sites.
• Good communication skills.
• Flexible and engaging writing style.
• Experience with a designing tool (Canva, Illustrator, etc)