Lead Product Designer

Position Overview:

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position

Work Location: Pune

Job Type: Hybrid

Key Responsibilities:

- Monitor for, triage, and resolve live issues in mission critical enterprise environments.

-Active Customer engagements: Work daily with customers in a proactive manner providing full lifecycle support and implementing solutions to maximize value to the customer.

-Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by implementing solutions the current issues and in time propose new solutions.

-Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues.

-Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders, Ensuring product meets the customers’ requirements and align with the overall product vision.

-Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency.

-Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.

-Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals.

-Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding.

Qualifications:

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- Strong domain knowledge in Networking and/or Storage Networking technologies and practices.

- 5+ years of practical experience in networking domain (an additional storage networking experience is a plus), with a focus on supporting enterprise customers.

-Strong Linux system administration skills with focus on Full-Stack troubleshooting, LAMP style hosted applications, shell scripting and performance tuning.

-Experience with Windows administration including but not limited to AD, Group Policy administration, performance monitoring, and performance tuning

- Broad experience with monitoring fundamentals and familiarity with data collection methods for key infrastructure technologies from AJAX to Xenserver

- Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.

- Strong communication and interpersonal skills with the ability to interact effectively with customers and internal teams across geographies and time zones.

-Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.

-Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction.

Why Join Us:

- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.

- Collaborative and innovative work environment.

- Competitive salary and benefits package.

- Professional growth and development opportunities.

- Chance to work on cutting-edge technology and products that make a real impact.

If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring.

About the role

Pendo is looking for a Salesforce Developer to join the GTM Systems team, supporting our Revenue organization by leveraging your deep knowledge of Salesforce development to design both standard and creative solutions and lead technical projects. The ideal candidate is an analytical thinker and problem solver who thrives in a fast-paced environment and has a strong desire for automation and continuous improvement.

Role responsibilities

• Custom development: Design, develop, and deploy custom Salesforce solutions using Apex (Triggers, Classes, Async Apex), Visualforce, LWC, and Lightning Aura Components.
• Integrations: Build, maintain, and optimize integrations between Salesforce and third-party platforms using REST/SOAP APIs.
• Automation & process optimization: Develop solutions that streamline end-to-end business processes using Salesforce Flow, Process Builder, and custom Apex triggers.
• Solution development: Gather requirements from stakeholders, analyze business processes, and architect scalable technical solutions.
• Data management: Ensure data integrity and accuracy across the Salesforce platform by implementing validation rules, automation, deduplication logic, and synchronization processes.
• Performance optimization: Develop Salesforce solutions with awareness of governor limits and platform best practices.
• Debugging & testing: Write unit tests to maintain adequate code coverage and conduct thorough debugging.
• AI tool utilization & Agentforce: Leverage enterprise AI tools to accelerate development and gain hands-on exposure to Agentforce AI agents.
• Documentation: Create and maintain technical documentation, system architecture diagrams, process flows, and knowledge base articles.
• Collaboration: Partner with Sales Operations, RevOps, Marketing, Finance, and other stakeholders to translate business requirements into technical solutions.

Minimum qualifications

• 4+ years of Salesforce development experience with strong proficiency in Apex (Triggers, Classes, Async Apex), LWC, SOQL/SOSL, and Salesforce Flow.
• Strong understanding of the Salesforce data model, security model, and governance including Profiles, Permission Sets, and Sharing Rules.
• Proven experience building and maintaining integrations using REST/SOAP APIs.
• Familiarity with Sales Cloud and Service Cloud.
• Experience with Salesforce deployment tools including Change Sets and version control.
• Working knowledge of enterprise AI tools (such as Salesforce Einstein, Microsoft Copilot, or similar).
• Bachelor's degree in Computer Science or related field.
• Ability to work from the office at least 3 days per week.

Preferred qualifications

• Salesforce Platform Developer I or Platform Developer II certification.
• Exposure to Agentforce, including AI agent design, prompt configuration, and orchestration.
• Experience with Salesforce CPQ, Revenue Cloud, or related quote-to-cash tools.
• Experience with middleware/integration platforms (Workato, MuleSoft, Boomi, or similar).
• Experience working in an Agile/Scrum development environment.
• Knowledge of SaaS business models and subscription metrics (MRR, ARR, churn, etc.).
• Experience with CI/CD tools (Copado, Gearset, or similar).
• Additional Salesforce certifications (Administrator, Application Architect, etc.) are a plus.

Role/Designation : Relationship Manager

   Reporting Manager : City Head      

Location : Thane east mumbai

   Roles & Responsibilities:

• Recruiting and Managing team of financial advisors/agents.

• Managing the complete life cycle of financial advisors/agents e.g., Meeting and interacting with them on regular basis

• Training the financial advisors/agents on our app for servicing their customers in most efficient and effective manner

• Driving partners for higher productivity and focus on renewals and ensuring that focus is not diluted.

• Achievement of Monthly/Quarterly/Yearly targets as assigned by the manager/organization from time to time.

• Understanding and aligning with company’s policies and ensure full compliance.

• Maintaining the highest level of business hygiene.

• Identifying new approaches to enhance reach and generate more sales in the assigned region.

• Working on distribution of Motor, Life & health Insurance and loans, credit card, NPS, etc and products as and when introduced by the organization.    

Desired Profile:

• Education - Full time HSC or Graduation.

• Experience - 1+ year of experience in Sales and BD in Insurance Industry.

• Knowledge - In-depth understanding of business context. Understanding of Insurance and Financial products is an added advantage.

• Exposure - Familiarity with all types of insurance plan and financial products (Life, Health, Motor,)

• Communication - Excellent verbal and written communication skills and ability to liaise with multiple stakeholders.

• IT Skills - Proficient with Microsoft Office Suite or related software.

• 7+ years of experience as software engineer.
• Experience in Dot.Net technologies - Asp.Net MVC, WebAPI, .NetCore
• Experience in ORM like Entity Framework /Dapper
• Experience with Object-Oriented Design and SOLID principles
• Experience with Unit Testing, Mocking and Dependency Injection frameworks
• Experience with SQL Server, NoSQL or other database technology
• Experience with software quality, testing procedures and build automation tools
• Knowledge of the Principles & Patterns of Agile Software
• Ability to understand and troubleshoot existing code and maintain existing systems.
• Ability to identity performance bottlenecks.
• Experience working with version control tools such as GIT and CI/CD tools.

Roles & Responsibilities

● Generating a pool of prospects by identifying the need for up-skilling depending on the student’s area of interest.

● Helping prospective students with detailed information about the programs offered through phone & creating a strong pipeline.

● Ensure meet daily deliverables & achieve weekly/monthly enrolment target.

• Help them understand the importance of navigating a career.

● Must be a good listener and be trained in matching candidate needs to a future career. 

About Us:

We’re a team of finance and technology enthusiasts who enjoy revolutionizing the investment industry through digital products & services. We’re building the next generation investment management platform for our financial professional customers so they can build better investment portfolios & help their clients retire in style.

About the role:

We’re looking for a full stack engineer to be part of a team of talented engineers and help us build high quality financial products that we launch to the market via partnerships with banks and broker-dealers. The candidate should be an innovator, highly technical, and passionate about speed, quality, and building amazing products. The candidate should also have demonstrated success in scaling platforms. Our team operates in a start-up environment with the backing of a large, industry leader and we actively cultivate a culture of innovation and excellence. The ideal candidate should enjoy working in this setting.

Responsibilities:

• Design, develop, test, deploy and maintain highly performant api-driven web applications on our stack (Angular, React, SASS, Java SpringBoot, Mulesoft).
• Design and implement REST APIs to industry/company standards
• Work with our amazing product design team to develop and iterate on user interfaces that bring simplicity to complicated financial data.
• Interact with engineering members across the organization to ensure consistency in engineering practices and foster active exchange of ideas
• We have development centers in Atlanta, Houston, New York City and India and the ability to collaborate across a global organization is a key skill.
• Perform peer code reviews. Review performance, security and flexibility of the code.
• Participating in agile ceremonies (e.g. daily standup, release and sprint planning, demos, scrum of scrums).
• Work with Architect to define technical roadmaps
• Participate and help to evangelist and promote enterprise solutions with business and technology partners

What we're looking for:

• 3+ years experienced in front-end frameworks, such as Angular and React
• 3+ years experience in back-end technologies, such as Node.JS, ExpressJS, or Java Springboot
• 2+ years experience with Mulesoft
• Experience with core AWS services
• Experience working in an Agile team and environment
• Familiarity with software engineering support systems and tools, such as Git, Jenkins, Bamboo, Gulp, Bower, Maven, Log4j
• Familiar with SSO solutions, such as SAML, OAuth, OpenID a plus
• Knowledge of the Financial Services industry a plus

Good to Have:

• Experience with DevOps tools like Docker, Kubernetes, Jenkins, etc.
• Experience in developing microservices-based architectures
• Knowledge of frontend technologies like HTML, CSS, and JavaScript
• Experience with Python technologies

Channel Partner Executive / Manager JD

Key Responsibilities

• To develop Channel as a separate entity with defined Sales Target
• Identify and Onboard new channel partners
• Collaborate with sales team
• Manage the performance of existing partners and develop strategies to improve revenue
• Develop and maintain relationships with partners
• Identify and resolve conflicts
• Developing new sales channels
• This assignment begins with Channel development in India and USA

Qualification

• MBA Marketing / IB
• Experience of SAAS product company preferred
• Channel development and management experience
• Proficiency in Customer Relationship Management (CRM)
• Strong problem solving and negotiation skills