Key Account Executive

As a Key Account Manager (KAM) in 2026, the role has shifted from being a "relationship manager" to a "strategic growth architect." You are now expected to use AI-driven insights to predict client needs and act as a consultant rather than just a vendor.

Below is a modern, professional Job Description for a KAM.

Job Title: Key Account Manager (KAM)

Role Overview:

We are looking for a Key Account Manager to oversee and nurture our most valuable client relationships. In this role, you aren't just a point of contact; you are a strategic partner. Your goal is to deeply understand the client’s business objectives and align our solutions to help them achieve long-term success. You will manage a high-value portfolio, ensuring retention, identifying expansion opportunities, and driving mutual profitability.

Key Responsibilities:

• Strategic Partnership: Build and maintain long-term, trusting relationships with "big player" clients, acting as their primary advocate within our company.
• Account Growth (Upselling/Cross-selling): Identify "white space" opportunities within existing accounts to introduce new products or services that solve specific client pain points.
• Predictive Problem Solving: Use data analytics and AI tools to monitor account health and proactively resolve issues before they escalate.
• Contract Negotiation: Lead complex negotiations for contract renewals and pricing agreements, ensuring terms are beneficial for both parties.
• Cross-Functional Leadership: Collaborate with Marketing, Product, and Support teams to ensure seamless delivery and tailored solutions for your key accounts.
• Market Intelligence: Stay ahead of industry trends and competitor moves to provide your clients with consultative insights that position them for success.

Required Skills & Qualifications :

• Relationship Management: Proven ability to manage large-scale accounts and build rapport with C-suite stakeholders.
• Commercial Acumen: Strong understanding of P&L, budgeting, and financial forecasting.
• Analytical Thinking: Proficiency in using CRM software (Salesforce, HubSpot) and AI-driven dashboards to interpret customer data.
• Negotiation & Persuasion: Expert-level communication skills with a track record of closing high-stakes deals.
• Adaptability: Ability to pivot strategies in a fast-paced, digital-first market

Build and maintain strong, long-term relationships with existing and prospective clients.

Understand client requirements and recommend appropriate products or services.

Act as the primary point of contact for assigned clients.

Regularly follow up with clients to ensure satisfaction and identify new business opportunities.

Generate leads through referrals, networking, calling, and other business development activities.

Achieve assigned sales, revenue, and relationship-management targets.

Handle client queries, concerns, and escalations professionally and ensure timely resolution.

Coordinate with internal teams to ensure smooth service delivery.

Maintain accurate records of client interactions, follow-ups, and sales activities.

Identify opportunities for cross-selling and upselling.

Prepare and share periodic client and sales reports with management.

Stay updated on company offerings, industry trends, and competitor activities.

Build and maintain strong, long-term relationships with existing and prospective clients.

Understand client requirements and recommend appropriate products or services.

Act as the primary point of contact for assigned clients.

Regularly follow up with clients to ensure satisfaction and identify new business opportunities.

Generate leads through referrals, networking, calling, and other business development activities.

Achieve assigned sales, revenue, and relationship-management targets.

Handle client queries, concerns, and escalations professionally and ensure timely resolution.

Coordinate with internal teams to ensure smooth service delivery.

Maintain accurate records of client interactions, follow-ups, and sales activities.

Identify opportunities for cross-selling and upselling.

Prepare and share periodic client and sales reports with management.

Stay updated on company offerings, industry trends, and competitor activities.

The Mission: TestMu AI

TestMu AI (formerly LambdaTest) is an AI-native platform moving software testing beyond automation into the era of agentic intelligence.

We provide end-to-end AI agents that manage the entire Quality Engineering lifecycle.

• Full-Stack AI Agents: Autonomously plan, author, and execute tests.
• Comprehensive Coverage: Supporting web, mobile, and enterprise apps.
• Real-World Testing: Scale execution across real devices and browsers.
• Continuous Optimization: Self-learning agents that enhance testing depth

What You’ll Own (and Ace)

You're not here to manage. You're here to lead, grow, and wow. Join a company that’s redefining how the world tests software. At LambdaTest, you’ll drive impact at scale and thrive in a high-growth, innovation-first environment.

You’ll Thrive Here If You Have

✅ Account Management Experience:

• 7-12 years of experience in Account Management within SaaS or enterprise technology.

✅ Account Management Skills:

• Proven success in managing large and complex accounts, including C-level stakeholder engagement.
• Strong relationship-building skills combined with commercial acumen.
• Proficiency in CRM tools (e.g., HubSpot, Salesforce) and Excel for account planning.

✅ Bonus Skills:

• Knowledge of DevOps, QA tools, or cloud infrastructure is a plus.

Your Mission

🤝 Relationship Management

• Own key accounts and be their go-to point of contact
• Deep dive into usage patterns, feedback loops, and business needs
• Deliver insights that help clients scale smarter

📈 Business Growth

• Identify and close upsell/cross-sell opportunities
• Drive account renewals, expansions, and product adoption
• Focus on managing and growing Enterprise Accounts with significant revenue potential and intricate stakeholder relationships.



🎯 Performance + Coordination

• Track and report account performance regularly
• Collaborate with internal teams (Sales, CS, Product) to unlock value
• Resolve blockers and challenges without waiting to be asked

What Your Day Looks Like at LambdaTest

• Every day is dynamic, fast-paced, and full of opportunities to make an impact:
• Morning huddle to align goals with your pod
• Strategic calls with enterprise clients to drive engagement
• Deep dive into client metrics to identify new value opportunities
• Syncs with product, sales, and CS to resolve blockers and deliver exceptional service
• Time for learning, mentorship, and driving innovation in client strategies
• Wrap with a performance review and prep for a stronger tomorrow

Meet Your Mentors

Saahil Menoki - VP of Sales, A scale-driven SaaS leader with zero tolerance for mediocrity. Expect mentorship, autonomy, and high-growth momentum.

Growth Timeline at TestMu AI

Your role isn’t a stop, it’s a launchpad.

Here's an overview of what growth looks like here based on your performance:

Perks That Matter

• Comprehensive Health Insurance: 100% premium covered for you + family (spouse, kids, parents), with cashless claims, maternity, and annual check-ups.
• Meals On Us: Fresh, daily lunch and dinner served at the office.
• Cab Facility: Safe, GPS-enabled transport for eligible shifts, home-office-home.
• POD Engagement Budgets: Quarterly team-building budgets to bond, celebrate, and collaborate.
• Flexible Work Culture: Hybrid setup, flexible hours, and WFH reimbursements based on role/team.

Why TestMu AI?

• Real impact, global scale
• A launchpad for leadership
• Inclusive, learning-obsessed culture
• Top-tier perks: Full health cover (incl. parents), fresh meals, safe commute, WFH support

This isn’t just a job. It’s where your career takes flight.

Apply now and start building what’s next.

Apply for this job

Job Title: Business Development Manager (BDM)

Company: Honeybee Digital

Location: Ahmedabad, Gujarat

Job Type: Full-time

• Salary: ₹10,000 to 12,000 per month
• Incentives: Performance-based (on client acquisition and sales conversion)

About the Role

We are looking for a dynamic and result-driven Business Development Manager (BDM) who will be responsible for generating leads, acquiring new clients, and driving business growth for our digital services and platforms like Cityhangaround.

Key Responsibilities

• Identify and generate new business opportunities
• Reach out to potential clients via calls, meetings, and online platforms
• Pitch company services such as Digital Marketing, Website Development, and SEO
• Convert leads into clients and achieve monthly sales targets
• Build and maintain strong client relationships
• Conduct market research and competitor analysis
• Collaborate with internal teams to ensure smooth project execution
• Maintain records of leads, follow-ups, and conversions

Requirements

• Good communication and negotiation skills
• Basic understanding of sales and marketing concepts
• Confidence in client interaction (calls/meetings)
• Target-oriented and self-motivated
• Ability to work independently and as part of a team
• Freshers or candidates with 0–1 year experience can apply

Skills You Will Gain

• Hands-on experience in sales and business development
• Client handling and relationship management
• Understanding of digital marketing services and pricing
• Lead generation and conversion strategies
• Real-world business growth experience

Who Can Apply

• Graduates or students in Business, Marketing, or related fields
• Freshers looking to start a career in sales and business development
• Candidates with strong interest in client interaction and growth roles

Job description

Company Description

Graygraph Technologies LLC is an IT services provider company based in Noida. We offer staffing solutions, software development, web development, Content Management Solutions, and Creative Design services with a focus on facilitating complex business solutions. Our team of experts works on modern technologies and tools to deliver web-based projects to our clients

.

Role Description

• Developing, generating, and growing new digital marketing businesses.
• Creating innovative online marketing sales plans.
• Exhibiting expertise in digital marketing solutions.
• Selling services like SEO, SEM, PPC, social media, online reputation management, etc. (for the US and Canada locations)
• Maintaining accurate and up-to-date pipeline and forecasts.

Desired Candidate Profile:-

• The position demands an entrepreneurial-minded individual with high energy and a strong motivation to sell (we like increasing numbers.)
• A strong candidate will have excellent sales and closing skills.
• Strong organizational skills and ability to handle multiple tasks and priorities.
• Demonstrated time management skills.
• Knowledge of digital marketing/SEO services will be a plus
• Excellent communication skills.

Job Location: Block A-128, Sector-63, Noida (WFO)

Working Days: Monday to Friday (Night Shift)

E2M is not your regular digital marketing firm. We're an equal opportunity provider, founded on strong business ethics and driven by more than 300 experienced professionals.

Our client base is made of digital agencies that need help with solving their bandwidth problems, cutting overheads, and increasing profitability. We need diligent professionals like you to help us help them. If you're someone who dreams big and has the gumption to make them come true, E2M has a place for you.

The SEO Account Manager is responsible for overseeing the SEO strategy, Client Communication and Client retention of their accounts. They are responsible for the performance, strategy, growth, and alignment of each individual account he/she manages. The Account Manager ensures that client expectations for their business and their relationship with E2M are set appropriately and achieved. Your role is to build and maintain a strong client relationship, meet the goals and timelines of the original strategy, as well as identify new strategic opportunities. SEO account manager will be a bridge between Client and SEO Project manager.

Responsibilities

• Clearly communicate all initiatives, strategies, and opportunities to clients as needed and on a weekly/monthly basis.
• Organize and facilitate client meetings (weekly/bi-weekly calls and monthly reporting calls).
• Work with Project manager to identify and vet new opportunities for account expansion.
• Responsible for Account Growth + Retention
• Work with SEO project manager to ensure client work/deadlines are delivered on time.
• The ability to communicate well verbally and written (internally and externally)

Requirements/Skills

• Knowledge of standard and current SEO best practices for both Content and Onsite factors.
• Experience with SEO reporting
• Familiarity with tools such as Ahrefs, Screaming Frog, Semrush, MOZ, etc.
• Familiarity with web analytics tools such as Google Analytics, Google Search Console.
• Excellent communication skills
• Critical thinker and problem-solving skills
• Excellent understanding in dealing with internal team and cross team
• 2-3 years of experience in a client facing role

Job Role: Senior Social Media Account Manager

Experience Level: 3+ years

Location: Bangalore, On-site

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment.

3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online+offline)

ACCOUNT EXECUTIVE - APAC & EMEA

Sales · Revenue

📍 Noida 🕐 Full-Time 🧭 5-10 Years

THE MISSION

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Drive revenue growth by closing deals with precision and client-focused solutions.

THE PILLARS OF IMPACT

🚀 1. Sales Execution (50%)

– Meet or exceed quarterly and annual sales targets.

– Conduct thorough needs analysis to tailor solutions.

– Develop client-centric product presentations.

– Negotiate and close deals efficiently.

⚙️ 2. Client Relationship Management (30%)

– Foster long-term client partnerships.

– Address and resolve client issues promptly.

– Maintain a high level of client satisfaction.

🧠 3. Market Insight & Strategy (20%)

– Analyze market trends to identify opportunities.

– Report on sales activities and market feedback.

– Contribute to strategic sales planning.

MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE

– 3-7 years of experience in hunting and new business development.

– Flawless communication skills, both written and oral.

– Demonstrated ability to work solo and as a team member.

– Strong work ethic and customer problem-solving passion.

THE BAR — WHAT YOU MUST PROVE

New Business Development: Successfully closed $1M+ in new business annually.

Communication Skills: Delivered impactful presentations to C-level executives.

Independence & Teamwork: Led solo initiatives and collaborated on team projects.

Work Ethic: Consistently exceeded sales targets through dedication and drive.

YOUR PATH

Reports to Regional Sales Manager. Potential growth into Senior Account Executive or Sales Manager within 12-18 months.

Your growth at TestMu AI is mapped to what you ship — not how long you've been here.

Develop and execute marketing strategies aligned with business objectives.

Plan and manage digital marketing campaigns across multiple channels.

Manage SEO, SEM, social media, email marketing, and content marketing activities.

Develop strategies to increase website traffic, leads, and conversions.

Manage social media presence across LinkedIn, Instagram, Facebook, and other relevant platforms.

Coordinate the creation of marketing content, advertisements, landing pages, and promotional materials.

Conduct market and competitor research to identify trends and opportunities.

Plan and execute lead-generation campaigns.

Monitor campaign performance and optimize marketing activities based on data.

Track key metrics including website traffic, leads, conversion rates, engagement, CAC, and ROI.

Collaborate with sales, product, design, and other teams.

Manage marketing budgets and ensure effective allocation of resources.

Build and maintain brand consistency across marketing channels.

Prepare regular marketing performance reports for management.