Junior Chief of Staff

Role Overview

We are looking for a Product Manager who has worked in SaaS or software product-based companies, understands cloud environments, and actively uses AI tools to improve product decisions and execution.

This role requires someone who can own the product end-to-end, from idea to launch and continuous improvement.

Key Responsibilities

• Own the product lifecycle: planning, development, launch, and iteration
• Define product requirements (PRDs) and clear user stories
• Work closely with engineering, design, and business teams
• Understand customer needs and translate them into product features
• Manage and prioritize the product roadmap
• Track product performance using data and analytics
• Drive feature releases and improvements based on feedback
• Ensure smooth coordination between tech and business teams
• Work with cloud-based systems and understand product architecture basics
• Use AI tools for research, documentation, analysis, and productivity

Required Skills

• Experience in SaaS or software product companies (must)
• Strong understanding of cloud platforms (AWS / GCP / Azure basics)
• Hands-on usage of AI tools (ChatGPT, Claude, Notion AI, etc.)
• Ability to write clear PRDs and user stories
• Strong problem-solving and decision-making skills
• Good communication and stakeholder management
• Basic understanding of APIs, integrations, and product workflows
• Data-driven thinking (metrics, dashboards, user behavior)

Must Have

• Experience with B2B SaaS products
• Exposure to analytics tools (Mixpanel, GA, Amplitude)
• Understanding of Agile/Scrum methodologies

Candidate Profile

• 2–5 years of relevant product management experience
• Has worked in fast-paced product environments
• Self-driven and able to take ownership without constant guidance
• Comfortable working with ambiguity and solving real problems

Key Outcome Expectations

• Deliver features on time with clear impact
• Improve user experience and product adoption
• Make data-backed product decisions
• Drive measurable product growth

We are seeking a detail-oriented and highly skilled Quality Assurance (QA) Engineer with expertise in manual and automation testing. You will play a critical role in ensuring the quality, reliability, and performance of our software products by conducting thorough testing, identifying defects, and collaborating with cross-functional teams.

Roles and Responsibilities

• Develop, execute, and maintain detailed test plans, test cases, and test scripts to ensure optimal software performance.
• Perform manual and automated testing for web, desktop, and mobile applications using tools such as Selenium, JUnit, or TestNG.
• Conduct regression testing to ensure that existing functionalities are unaffected by new updates or enhancements.
• Analyze product requirements, system specifications, and code to design test strategies that align with project goals.
• Collaborate with development teams to troubleshoot issues, resolve defects, and ensure timely delivery of high-quality products.
• Ensure compliance with software development life cycle (SDLC) quality standards and best practices.
• Document and report testing phases, defect details, and resolutions clearly and concisely.
• Continuously optimize QA processes and explore new methodologies and tools to enhance testing efficiency.
• Prepare and set up test environments and test data for seamless execution of testing efforts.
• Stay up-to-date with industry trends, tools, and advancements in software testing and automation.

Required Skills and Qualifications

• Bachelors degree in Computer Science, Engineering, or a related field.
• Proven experience (1+ years) as a QA Tester or similar role in manual and automation testing.
• Proficiency in testing tools and frameworks such as Selenium, JUnit, TestNG, and basic programming knowledge (e.g., SQL, Java, or Python).
• Solid understanding of Agile methodologies and QA principles.
• Strong analytical, problem-solving, and critical thinking skills with a keen eye for detail.
• Excellent communication, documentation, and organizational skills.
• Ability to work collaboratively in global teams and multitask effectively.

Your Mission: The Role

solving for better.

You are a reliability-owning, hands-on solver. Not just a "break-fix engineer."

As a DRI (directly responsible individual) for our clients' most critical systems, you’ll be the go-to expert within the squad that ensures their environments are secure, reliable, and optimized 24/7. You will deliver measurable impact – improved uptime, faster response times, and real cost savings. Not just closed tickets. Not just alerts. Real outcomes you engineer yourself.

You will lead the charge on technical execution, from complex troubleshooting and root cause analysis to engineering proactive, automated solutions. This role is about building the future of reliable cloud operations and shipping it into today's production environments.

Your Responsibilities

what you will wake up to solve.

This isn’t a “manage tickets” role. You are the architect, the executioner and the DRI for our Cloud Managed Services GTM, deploying solutions that turn operational noise into hardened outcomes. Here’s how you’ll make your mark:

• Own Service Reliability: You will be the go-to technical expert for 24/7 cloud operations and incident management. You'll ensure strict adherence to SLOs by getting your hands dirty, leading high-stakes troubleshooting to deliver a superior client experience.
• Engineer the Blueprint: You'll translate client needs into scalable, automated, and secure cloud architectures. You will write and maintain the operational playbooks and Infrastructure as Code (IaC) that your squad uses every day.
• Automate with Intelligence: You'll lead the charge from the keyboard to futurify our operations. You'll embed AI-driven automation, predictive monitoring, and AIOps into core processes to eliminate toil and preempt incidents.
• Drive FinOps & Impact: You'll own the technical execution of the FinOps framework. You will continuously analyze, configure, and optimize cloud spend for clients through hands-on engineering.
• Be the Expert in the Room: You'll share your knowledge through internal demos, documentation, and technical deep dives, representing the deep expertise that turns operational complexity into business resilience.
• Mentor & Elevate: You will be a technical mentor for your peers. Through code reviews and collaborative problem-solving, you'll help build a high-performing squad that lives the “Always Hardened” mindset.

Experience & Relevance

We are looking for future technology leaders, not just coders. We value raw intelligence, analytical rigor, and an obsessive passion for technology over any prior experience.

• Cloud Operations Pedigree: 3+ years of experience in GCP cloud infrastructure, with a significant portion in a cloud managed services.
• Commercial Acumen: Proven track record of building and scaling a net-new managed services business.
• Client-Facing Tech Acumen: 2+ years of experience in a client-facing technical role, acting as the trusted advisor for cloud operations, security, and reliability.

Functional Skills:

• Service Delivery Mindset: A deep understanding of MSP business models, SLAs, and the importance of client satisfaction in an operational context.
• Client Engagement: Ability to ask appropriate questions to get to the heart of an operational issue and win trust with stakeholders.
• Cross-Functional Catalyst: Thrive in multi-disciplinary teams, bringing together operations, security, and development teams.
• Repository builder: Creates reusable frameworks, IaC modules, and operational playbooks for scale.

Join the ‘real solvers’

ready to futurify?

If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the ‘Art of the possible’. Don’t Just Send a Resume. Send a Statement.

Job description

The role requires you to design development pipelines from the ground up, Creation of Docker Files,  design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.

Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.

Requirement
- 2 years experience as Team Lead.
- Good Command on kubernetes.
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins. 
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache. 
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.

Must Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash,shell Python, Go), Ngnix, Docker.

Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Ngios or similar), IaC(Terraform, cloudformation).

Job Overview      :

This Jr. Developer position has design, development and maintenance    responsibility for the software applications and processes associated with our product oriented company. This role will initially focus specifically on the developing application as per requirements provided by the product owner.

Job Responsibilities:

1. Understand our client's infrastructure and technical environment to provide best of breed technical consulting services.
2. Diligently monitor, optimize and report on integration and deployment performance for key accounts against KPIs, with proactive cross functional and internal communication on customer deployments.
3. Regular consultation with cross functional teams on account deployments to ensure optimal performance and delivery.
4. Handle technical troubleshooting

Job Requirements:

1. B.E/B.S/B.Tech in Computer Science or Computer Engineering.
2. Must have minimum 2-4 years of experience in the Angular-Node-PostgreSQL tech stack.  (proof of experience to be submitted for verification on request)
3. Should have worked on Architect / Consultant role in the tech stack.
4. Proficient in Object Oriented Programming.
5. Experience in performing SQL queries on a RDMS especially in PostgreSQL.
6. Extensive experience in Angular Front end and Node – Express server side.
7. Good at API development & integration, debugging and fixing the issues with API.

What you need to have: