UI/UX Designer

We are looking for Hotel Operations

Location- Gurugram- Sec-32

Rotational Shifts (6 days working)

Requirements:

Freshers (Hospitality Background) and 1+ year of experience in hotel reservations, operations, or customer service, OTA.

Strong communication, coordination, and problem-solving skills.

Familiarity with OTA systems is a plus.

Job Summary:

EaseMyTrip is hiring a Hotel Operations Executive to manage post-booking activities like modifications, cancellations, and customer support. The role involves coordinating with hotels, resolving issues, and ensuring a seamless guest experience.

Key Responsibilities:

Handle post-booking queries, changes, and cancellations.

Coordinate with hotels for confirmations and issue resolution.

Support customers via calls, emails, and chats.

Manage escalations, refunds, and payment discrepancies.

Maintain accurate booking records and streamline processes.

Your Mission: The Role

solving for better.

You are a reliability-owning, hands-on solver. Not just a "break-fix engineer."

As a DRI (directly responsible individual) for our clients' most critical systems, you’ll be the go-to expert within the squad that ensures their environments are secure, reliable, and optimized 24/7. You will deliver measurable impact – improved uptime, faster response times, and real cost savings. Not just closed tickets. Not just alerts. Real outcomes you engineer yourself.

You will lead the charge on technical execution, from complex troubleshooting and root cause analysis to engineering proactive, automated solutions. This role is about building the future of reliable cloud operations and shipping it into today's production environments.

Your Responsibilities

what you will wake up to solve.

This isn’t a “manage tickets” role. You are the architect, the executioner and the DRI for our Cloud Managed Services GTM, deploying solutions that turn operational noise into hardened outcomes. Here’s how you’ll make your mark:

• Own Service Reliability: You will be the go-to technical expert for 24/7 cloud operations and incident management. You'll ensure strict adherence to SLOs by getting your hands dirty, leading high-stakes troubleshooting to deliver a superior client experience.
• Engineer the Blueprint: You'll translate client needs into scalable, automated, and secure cloud architectures. You will write and maintain the operational playbooks and Infrastructure as Code (IaC) that your squad uses every day.
• Automate with Intelligence: You'll lead the charge from the keyboard to futurify our operations. You'll embed AI-driven automation, predictive monitoring, and AIOps into core processes to eliminate toil and preempt incidents.
• Drive FinOps & Impact: You'll own the technical execution of the FinOps framework. You will continuously analyze, configure, and optimize cloud spend for clients through hands-on engineering.
• Be the Expert in the Room: You'll share your knowledge through internal demos, documentation, and technical deep dives, representing the deep expertise that turns operational complexity into business resilience.
• Mentor & Elevate: You will be a technical mentor for your peers. Through code reviews and collaborative problem-solving, you'll help build a high-performing squad that lives the “Always Hardened” mindset.

Experience & Relevance

We are looking for future technology leaders, not just coders. We value raw intelligence, analytical rigor, and an obsessive passion for technology over any prior experience.

• Cloud Operations Pedigree: 3+ years of experience in GCP cloud infrastructure, with a significant portion in a cloud managed services.
• Commercial Acumen: Proven track record of building and scaling a net-new managed services business.
• Client-Facing Tech Acumen: 2+ years of experience in a client-facing technical role, acting as the trusted advisor for cloud operations, security, and reliability.

Functional Skills:

• Service Delivery Mindset: A deep understanding of MSP business models, SLAs, and the importance of client satisfaction in an operational context.
• Client Engagement: Ability to ask appropriate questions to get to the heart of an operational issue and win trust with stakeholders.
• Cross-Functional Catalyst: Thrive in multi-disciplinary teams, bringing together operations, security, and development teams.
• Repository builder: Creates reusable frameworks, IaC modules, and operational playbooks for scale.

Join the ‘real solvers’

ready to futurify?

If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the ‘Art of the possible’. Don’t Just Send a Resume. Send a Statement.

• Performs implementation of high level design and specifications.
• Develops low level design, class diagrams, flow charts.
• Performs Unit testing of individually developed components and fix errors, if any
• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.
• Strives for technology innovation in terms of exploring new and efficient ways of writing code
• Is responsible for writing simple, reusable code by following coding standards
• Ensure proper documentation of implementation and reviews.
• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

Dear Job seekers

Greetings from vimishaitech

Job description:

 Leading MNC IT company in Coimbatore is looking for Asp. Net Developer having 2 - 3 yrs of Experience having experience as below. This is a full-time. NET Developer role based in Coimbatore. The Dotnet Developer will be responsible for day-to-day tasks associated with software development, including object-oriented programming (OOP), . NET Core, programming, and ASP. NET MVC. The Developer will work on-site and collaborate with cross-functional teams to develop, analyze, and maintain software applications.

Requirements:

Experience: 2-3 years.

Skill Set: . Net, MVC Framework, Web Application Development, c#, sql server, MVC Architecture, software development, ASP. Net MVC, jQuery, ADO. Net, programming.

Experience in Software Development and ASP. NET MVC.

Strong knowledge of object-oriented programming (OOP) concepts.

Proficient in. NET Core and programming languages like C#.

Ability to design, develop, and maintain software applications.

Experience with database systems such as SQL Server.

Strong problem-solving and analytical skills.

Excellent written and verbal communication skills.

Bachelor's degree in Computer Science or related field.

Experience working in an Agile development environment is preferred.

• Developing new product features
• Working on developing https://www.productmanagerhq.com/2018/10/product-strategies-for-switching-costs/">product strategies
• Problem Solving 
• Communication
• Analytical
• Project Management

• As an APM, you will be reporting to Product Owners. Our product is at a very young age, and hence has a long way to go. As an APM, you get to work on the vision of the product and get direct involvement with the ideation and implementation of product features. The key responsibilities of this position will be:
• Collecting quantitative https://www.productmanagerhq.com/2018/06/data-driven-vs-data-informed/">product data and metrics
• Synthesizing https://www.productmanagerhq.com/2018/08/effective-user-interviews/">customer research
• Gathering product https://www.productmanagerhq.com/2014/10/what-is-a-user-story/">requirements and aligning them with business goals
• Coordinating with https://www.productmanagerhq.com/2015/04/how-to-work-with-stakeholders-as-a-pm/">stakeholders to achieve the product vision

• Bachelors degree in Computer Science, Software Engineering, or a related discipline
• Experience working in an IT environment
• Experience developing with C#, C++, or other object-oriented platforms
• 2+ years of web application development
• Skill for writing reusable libraries
• Hands-on experience in ASP.Net, MVC, Restful services, Web API
• Experience in .Net Web API
• Strong understanding of object-oriented programming
• Strong knowledge of C# programming
• Ability to troubleshoot problems independently. Good analytical and problem-solving skills
• Familiar with various design and architectural patterns
• Strong Knowledge in Microsoft SQL Server scripts and Stored procedures
• Exposure to Agile Software Development Life Cycle
• Experience implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools such as GIT
• Experience in Service-based architecture

Team Lead – Operations

·       Must have work experience in a BPO of 1 year as a Team Lead

·       Should be fluent in English and Hindi (able to clear Versant 4)

·       Open to rotational shifts and week off  (24/7 process)

·       6 day working

·       Experience in Inbound calling

·       Managing a team of at least 15 callers

·       Must have qualities of a good leader