Job description
The role requires you to design development pipelines from the ground up, Creation of Docker Files, design and operate highly available systems in AWS Cloud environments. Also involves Configuration Management, Web Services Architectures, DevOps Implementation, Database management, Backups, and Monitoring.
Key responsibility area
- Ensure reliable operation of CI/CD pipelines
- Orchestrate the provisioning, load balancing, configuration, monitoring and billing of resources in the cloud environment in a highly automated manner
- Logging, metrics and alerting management.
- Creation of Bash/Python scripts for automation
- Performing root cause analysis for production errors.
Requirement
- 2 years experience as Team Lead.
- Good Command on kubernetes.
- Proficient in Linux Commands line and troubleshooting.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Hands-on experience with CI tooling preferably with Jenkins.
- Proficient in deployment using Ansible.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Scripting languages: Bash, Python, Groovy.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
Must Have:
Linux, CI/CD(Jenkin), AWS, Scripting(Bash,shell Python, Go), Ngnix, Docker.
Good to have
Configuration Management(Ansible or similar tool), Logging tool( ELK or similar), Monitoring tool(Ngios or similar), IaC(Terraform, cloudformation).
About MyOperator - VoiceTree Technologies
About
MyOperator is a cloud-based call management system that provides solutions such as IVR, virtual number, toll-free number, cloud EPABX, automatic call distribution, call tracking and recording, reports etc for businesses.
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We are a boutique IT services & solutions firm headquartered in the Bay Area with offices in India. Our offering includes custom-configured hybrid cloud solutions backed by our managed services. We combine best in class DevOps and IT infrastructure management practices, to manage our clients Hybrid Cloud Environments.
In addition, we build and deploy our private cloud solutions using Open stack to provide our clients with a secure, cost effective and scale able Hybrid Cloud solution. We work with start-ups as well as enterprise clients.
This is an exciting opportunity for an experienced Cloud Engineer to work on exciting projects and have an opportunity to expand their knowledge working on adjacent technologies as well.
Must have skills
• Provisioning skills on IaaS cloud computing for platforms such as AWS, Azure, GCP.
• Strong working experience in AWS space with various AWS services and implementations (i.e. VPCs, SES, EC2, S3, Route 53, Cloud Front, etc.)
• Ability to design solutions based on client requirements.
• Some experience with various network LAN/WAN appliances like (Cisco routers and ASA systems, Barracuda, Meraki, SilverPeak, Palo Alto, Fortinet, etc.)
• Understanding of networked storage like (NFS / SMB / iSCSI / Storage GW / Windows Offline)
• Linux / Windows server installation, maintenance, monitoring, data backup and recovery, security, and administration.
• Good knowledge of TCP/IP protocol & internet technologies.
• Passion for innovation and problem solving, in a start-up environment.
• Good communication skills.
Good to have
• Remote Monitoring & Management.
• Familiarity with Kubernetes and Containers.
• Exposure to DevOps automation scripts & experience with tools like Git, bash scripting, PowerShell, AWS Cloud Formation, Ansible, Chef or Puppet will be a plus.
• Architect / Practitioner certification from OEM with hands-on capabilities.
What you will be working on
• Trouble shoot and handle L2/ L3 tickets.
• Design and architect Enterprise Cloud systems and services.
• Design, Build and Maintain environments primarily in AWS using EC2, S3/Storage, CloudFront, VPC, ELB, Auto Scaling, Direct Connect, Route53, Firewall, etc.
• Build and deploy in GCP/ Azure as needed.
• Architect cloud solutions keeping performance, cost and BCP considerations in mind.
• Plan cloud migration projects as needed.
• Collaborate & work as part of a cohesive team.
• Help build our private cloud offering on Open stack.
As a SaaS DevOps Engineer, you will be responsible for providing automated tooling and process enhancements for SaaS deployment, application and infrastructure upgrades and production monitoring.
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Development of automation scripts and pipelines for deployment and monitoring of new production environments.
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Development of automation scripts for upgrades, hotfixes deployments and maintenance.
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Work closely with Scrum teams and product groups to support the quality and growth of the SaaS services.
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Collaborate closely with SaaS Operations team to handle day-to-day production activities - handling alerts and incidents.
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Assist SaaS Operations team to handle customers focus projects: migrations, features enablement.
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Write Knowledge articles to document known issues and best practices.
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Conduct regression tests to validate solutions or workarounds.
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Work in a globally distributed team.
What achievements should you have so far?
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Bachelor's or master’s degree in Computer Science, Information Systems, or equivalent.
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Experience with containerization, deployment, and operations.
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Strong knowledge of CI/CD processes (Git, Jenkins, Pipelines).
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Good experience with Linux systems and Shell scripting.
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Basic cloud experience, preferably oriented on MS Azure.
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Basic knowledge of containerized solutions (Helm, Kubernetes, Docker).
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Good Networking skills and experience.
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Having Terraform or CloudFormation knowledge will be considered a plus.
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Ability to analyze a task from a system perspective.
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Excellent problem-solving and troubleshooting skills.
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Excellent written and verbal communication skills; mastery in English and local language.
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Must be organized, thorough, autonomous, committed, flexible, customer-focused and productive.
Position: DevOps Lead
Job Description
● Research, evangelize and implement best practices and tools for GitOps, DevOps, continuous integration, build automation, deployment automation, configuration management, infrastructure as code.
● Develop software solutions to support DevOps tooling; including investigation of bug fixes, feature enhancements, and software/tools updates
● Participate in the full systems life cycle with solution design, development, implementation, and product support using Scrum and/or other Agile practices
● Evaluating, implementing, and streamlining DevOps practices.
● Design and drive the implementation of fully automated CI/CD pipelines.
● Designing and creating Cloud services and architecture for highly available and scalable environments. Lead the monitoring, debugging, and enhancing pipelines for optimal operation and performance. Supervising, examining, and handling technical operations.
Qualifications
● 5 years of experience in managing application development, software delivery lifecycle, and/or infrastructure development and/or administration
● Experience with source code repository management tools, code merge and quality checks, continuous integration, and automated deployment & management using tools like Bitbucket, Git, Ansible, Terraform, Artifactory, Service Now, Sonarqube, Selenium.
● Minimum of 4 years of experience with approaches and tooling for automated build, delivery, and release of the software
● Experience and/or knowledge of CI/CD tools: Jenkins, Bitbucket Pipelines, Gitlab CI, GoCD.
● Experience with Linux systems: CentOS, RHEL, Ubuntu, Secure Linux... and Linux Administration.
● Minimum of 4 years experience with managing medium/large teams including progress monitoring and reporting
● Experience and/or knowledge of Docker, Cloud, and Orchestration: GCP, AWS, Kubernetes.
● Experience and/or knowledge of system monitoring, logging, high availability, redundancy, autoscaling, and failover.
● Experience automating manual and/or repetitive processes.
● Experience and/or knowledge with networking and load balancing: Nginx, Firewall, IP network
- Deploy updates and fixes
- Provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve client experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
Skills and Qualifications
- BSc in Computer Science, Engineering or relevant field
- Experience as a DevOps Engineer or similar software engineering role
- Proficient with git and git workflows
- Good knowledge of Node or Python
- Working knowledge of databases and SQL
- Problem-solving attitude
- Collaborative team spirit
Rules & Responsibilities:
- Design, implement and maintain all AWS infrastructure and services within a managed service environment
- Should be able to work on 24 X 7 shifts for support of infrastructure.
- Design, Deploy and maintain enterprise class security, network and systems management applications within an AWS environment
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability and security
- Manage the production deployment and deployment automation
- Implement process and quality improvements through task automation
- Institute infrastructure as code, security automation and automation or routine maintenance tasks
- Experience with containerization and orchestration tools like docker, Kubernetes
- Build, Deploy and Manage Kubernetes clusters thru automation
- Create and deliver knowledge sharing presentations and documentation for support teams
- Learning on the job and explore new technologies with little supervision
- Work effectively with onsite/offshore teams
Qualifications:
- Must have Bachelor's degree in Computer Science or related field and 4+ years of experience in IT
- Experience in designing, implementing, and maintaining all AWS infrastructure and services
- Design and implement availability, scalability, and performance plans for the AWS managed service environment
- Continual re-evaluation of existing stack and infrastructure to maintain optimal performance, availability, and security
- Hands-on technical expertise in Security Architecture, automation, integration, and deployment
- Familiarity with compliance & security standards across the enterprise IT landscape
- Extensive experience with Kubernetes and AWS(IAM, Route53, SSM, S3, EFS, EBS, ELB, Lambda, CloudWatch, CloudTrail, SQS, SNS, RDS, Cloud Formation, DynamoDB)
- Solid understanding of AWS IAM Roles and Policies
- Solid Linux experience with a focus on web (Apache Tomcat/Nginx)
- Experience with automation/configuration management using Terraform\Chef\Ansible or similar.
- Understanding of protocols/technologies like Microservices, HTTP/HTTPS, SSL/TLS, LDAP, JDBC, SQL, HTML
- Experience in managing and working with the offshore teams
- Familiarity with CI/CD systems such as Jenkins, GitLab CI
- Scripting experience (Python, Bash, etc.)
- AWS, Kubernetes Certification is preferred
- Ability to work with and influence Engineering teams
Roles and Responsibilities
● Managing Availability, Performance, Capacity of infrastructure and applications.
● Building and implementing observability for applications health/performance/capacity.
● Optimizing On-call rotations and processes.
● Documenting “tribal” knowledge.
● Managing Infra-platforms like
- Mesos/Kubernetes
- CICD
- Observability(Prometheus/New Relic/ELK)
- Cloud Platforms ( AWS/ Azure )
- Databases
- Data Platforms Infrastructure
● Providing help in onboarding new services with the production readiness review process.
● Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
● Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
● Working with the Dev team to have an in-depth understanding of the application architecture and its bottlenecks.
● Identifying observability gaps in product services, infrastructure and working with stake owners to fix it.
● Managing Outages and doing detailed RCA with developers and identifying ways to avoid that situation.
● Managing/Automating upgrades of the infrastructure services.
● Automate toil work.
Experience & Skills
● 3+ Years of experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.
● A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.
● A deep understanding of computer science, software development, and networking principles.
● Demonstrated experience with languages, such as Python, Java, Golang etc.
● Extensive experience with Linux administration and good understanding of the various linux kernel subsystems (memory, storage, network etc).
● Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
● Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
● Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure solutions like Microsoft Azure or Google Cloud.
● Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker, Argo etc.
● Experience in managing and deploying containerized environments using Docker,
Mesos/Kubernetes is a plus.
● Experience with multiple datastores is a plus (MySQL, PostgreSQL, Aerospike,
Couchbase, Scylla, Cassandra, Elasticsearch).
● Experience with data platforms tech stacks like Hadoop, Hive, Presto etc is a plus
- You have experience of 2-4 years in building high-performance consumer-facing mobile applications at Product companies of a decent scale.
- You can write code preferably in Golang and Python.
- You have experience with debugging production issues and writing RCAs.
- You have demonstrable stories of being on-call and how outages have been handled.
- You have experience developing products on Kubernetes and cloud providers like GCP and AWS.
- You have worked with Cloud Native (CNCF) technologies.
- You have experience automating CI/CD pipelines.
- You are an excellent collaborator & communicator. You know that start-ups are a team sport.
- You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
- You are excited by the prospect of working in a distributed team and company