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Technical Support Engineer
Technical Support Engineer

Technical Support Engineer at Gemba Concepts · Bengaluru (Bangalore) · 2 - 4 years · Bootstrapped · Posted 13 Oct 2026

Gemba Concepts's logo

Technical Support Engineer

Vijay Vijay V's profile picture
Posted by Vijay Vijay V
2 - 4 yrs
Best in industry
Bengaluru (Bangalore)
Skills
skill iconJava
skill iconSpring Boot
skill iconReact.js
skill iconJavascript
TypeScript
RESTful APIs
JPA
Hibernate (Java)
Spring Security
JWT Authentication
Azure SQL
Production support
skill iconDocker
Performance Optimization
Application Maintenance

Technical Support Engineer: Application Maintenance

 

Company: Gemba ConnectExperience: 1–4 yearsOpenings: 2Location: [City / Hybrid]Type: Full-time

About the role

Gemba Connect builds and runs business applications (ERP, WMS, manufacturing and packaging) for clients across Worls . We're starting a new Maintenance Team to keep these applications reliable. In this role you will fix production issues, maintain code across several applications and review code before release.

What you'll do

• Respond to production incidents, find the root cause and ship fixes quickly

• Fix bugs and improve performance in Java/Spring Boot and React applications

• Review merge requests for code quality, security and performance

• Monitor application health and help prevent repeat issues

Required skills

• 1–4 years of hands-on development or production support experience.

• Java + Spring Boot (REST APIs, JPA/Hibernate, Spring Security/JWT): able to read and debug unfamiliar code quickly.

• JavaScript/TypeScript with React or Next.js.

• SQL (preferably MS SQL / Azure SQL): writing queries, reading execution plans, adding indexes.

• Git workflows: branching, merge requests, resolving conflicts.

• Basic Linux and command-line skills.

• Good debugging skills with logs and stack traces.

• Clear written communication, especially for incident updates and review comments.

Good to have

• Docker, Kubernetes or any cloud platform (Azure preferred)

• CI/CD tools like Jenkins or GitLab

• Monitoring tools like Grafana

Why join us

• Hands-on experience with production systems for real clients

• Work across many technologies: backend, frontend, cloud and DevOps

• A new team, so your work will shape how it's built

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Gemba Concepts

Founded :
2014
Type :
Services
Size :
100-1000
Stage :
Bootstrapped

About

Gemba Concepts, founded in 2014 by former Toyota employees Mohit Bafna and Abhishek Kumar, boasts a dynamic team with extensive industry experience and innovative ideas. We are dedicated to continuously refining our strategies in collaboration with our clients.


At Gemba Concepts, we bridge the gap between Boardroom strategy & On-Floor execution. We’re a new-age management consulting firm that operates where value is created, at the Gemba “The Real Place.”

Our Consultants work shoulder-to-shoulder with clients to design, deliver, and scale transformation, blending the analytical precision of top-tier consulting with the agility of an entrepreneurial firm.


We believe in one simple truth: “Strategy only matters when it works on the Ground.” That’s why every engagement is owned end-to-end, from insight to impact, ensuring measurable business results and lasting client capability.


Today, with over 250+ professionals, including engineers, operations experts, and strategists, Gemba Concepts continues to apply proven manufacturing excellence and Lean Operations from the Toyota Philosophy to diverse sectors helping organizations unlock efficiency, scalability, and long-term value.

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Tech stack

skill iconJava
skill iconAngular (2+)

Candid answers by the company

What is the location preference of jobs?

This is a 5 days WFO role for Basavanagudi, Bangalore

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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