Technical Support Engineer at Gemba Concepts · Bengaluru (Bangalore) · 2 - 4 years · Bootstrapped · Posted 29 Oct 2026

Technical Support Engineer: Application Maintenance
Company: Gemba ConnectExperience: 1–4 yearsOpenings: 2Location: [City / Hybrid]Type: Full-time
About the role
Gemba Connect builds and runs business applications (ERP, WMS, manufacturing and packaging) for clients across Worls . We're starting a new Maintenance Team to keep these applications reliable. In this role you will fix production issues, maintain code across several applications and review code before release.
What you'll do
• Respond to production incidents, find the root cause and ship fixes quickly
• Fix bugs and improve performance in Java/Spring Boot and React applications
• Review merge requests for code quality, security and performance
• Monitor application health and help prevent repeat issues
Required skills
• 1–4 years of hands-on development or production support experience.
• Java + Spring Boot (REST APIs, JPA/Hibernate, Spring Security/JWT): able to read and debug unfamiliar code quickly.
• JavaScript/TypeScript with React or Next.js.
• SQL (preferably MS SQL / Azure SQL): writing queries, reading execution plans, adding indexes.
• Git workflows: branching, merge requests, resolving conflicts.
• Basic Linux and command-line skills.
• Good debugging skills with logs and stack traces.
• Clear written communication, especially for incident updates and review comments.
Good to have
• Docker, Kubernetes or any cloud platform (Azure preferred)
• CI/CD tools like Jenkins or GitLab
• Monitoring tools like Grafana
Why join us
• Hands-on experience with production systems for real clients
• Work across many technologies: backend, frontend, cloud and DevOps
• A new team, so your work will shape how it's built

About Gemba Concepts
About
Gemba Concepts, founded in 2014 by former Toyota employees Mohit Bafna and Abhishek Kumar, boasts a dynamic team with extensive industry experience and innovative ideas. We are dedicated to continuously refining our strategies in collaboration with our clients.
At Gemba Concepts, we bridge the gap between Boardroom strategy & On-Floor execution. We’re a new-age management consulting firm that operates where value is created, at the Gemba “The Real Place.”
Our Consultants work shoulder-to-shoulder with clients to design, deliver, and scale transformation, blending the analytical precision of top-tier consulting with the agility of an entrepreneurial firm.
We believe in one simple truth: “Strategy only matters when it works on the Ground.” That’s why every engagement is owned end-to-end, from insight to impact, ensuring measurable business results and lasting client capability.
Today, with over 250+ professionals, including engineers, operations experts, and strategists, Gemba Concepts continues to apply proven manufacturing excellence and Lean Operations from the Toyota Philosophy to diverse sectors helping organizations unlock efficiency, scalability, and long-term value.
Tech stack
Candid answers by the company
This is a 5 days WFO role for Basavanagudi, Bangalore
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